Trusted Agent profile · Henleaze · Bristol

Boardwalk Property Company Henleaze reviews

★★★★★ Excellent

855 reviews across 3 platforms

13 Harbury Road, Henleaze, Bristol, BS9 4PN

Boardwalk Property Company's office in Henleaze, Bristol, at 13 Harbury Road, is rated 4.9 out of 5 across 855 reviews on three platforms, including 672 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

672

Reviews on Google

This office

Facebook logo

4.3 / 5

34

Reviews on Facebook

This office

Trustpilot logo

149

Reviews on Trustpilot

This office

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About Boardwalk Property Company Henleaze

OUR MISSION To challenge tradition A contemporary and comprehensive approach to estate agency, we challenge tradition to provide a personalised and elevated experience for our sellers, while offering inspiration and expertise to buyers.

Awards

The Trusted Agent 2026 results for Boardwalk Property Company, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Henleaze office, from every platform, shown as written. First names only.

5/5

Google

We have found the whole process of selling with Boardwalk to be fantastic and would absolutely recommend them. From the research Rhia conducted to set a valuation to the photos and viewing schedule there’s been absolute professionalism and expertise. We’ve felt supported throughout the whole process and are grateful for Rhia’s brilliance. Thank you

Annie · 19 November 2024

Agent replied · 10 December 2024

Hi Annie, It was an absolute pleasure working together, and thank you so much for leaving your five star review for the team, we really appreciate it! Boardwalk - Bristol Estate Agents

5/5

Google

I would like to express my thanks to Debbie for all her help and assistance whilst we were looking to move home. Unfortunately due to Covid-19 and people having to pull out of the chain we are now waiting until everything settles down before our move. Debbie had kept us informed all the way through with regards to what was occurring throughout the house move chain. Although we have had to put our move on hold we will definitely use Boardwalk again in the future. Thank youPositiveQuality, Professionalism

Richard · 22 June 2021

5/5

Google

I have found the team at boardwalk to be be professional and helpful so far with our property search. Thank you to Josh Carter for arranging a last minute viewing for us on a house we really wanted to see, and for clear and quick communication throughout.PositiveResponsiveness, Professionalism

Alice · 22 June 2021

Agent replied · 21 June 2024

Hi Alice, Great to hear that we were able to squeeze you in! Thank you for taking the time to leave your review! Boardwalk Property Co.

5/5

Google

Great experience with Boardwalk from start to finish. Nick was knowledgeable and clearly passionate about his work. Presentation of my property was fantastic and communication throughout was first rate. James was my main point of contact once a speedy sale was agreed. He kept us informed of everything along the way, giving us a prod when needed and a reassuring calm manor when needed. Would absolutely recommend Boardwalk to anyone. A breath of fresh air in a stressful processPositiveResponsiveness, Quality, Professionalism, Value

Andrew · 22 June 2021

5/5

Google

It was a a pleasure to deal with Tom Bolshaw on when we made an offer on a house in Horfield. We felt he was working for us and the seller to get result for both. He was always calm and reassuring during the ups and downs of the process, and we never felt hassled by him.

Jem · 2 October 2024

Agent replied · 23 October 2024

Hi Jem, Thank you so much for taking the time to leave your review, we really appreciate it! Boardwalk - Bristol Estate Agent

1/5

Facebook

We are currently at the top of a chain and our estate agent is having no luck contacting Boardwalk to get the chain moving. One person, Ruby is on holiday and the chain is likely to fall through completely as it stands.

Mary · 11 September 2024

5/5

Google

Thank you to Ruby and Michael for managing my sale and purchase. They've been very attentive throughout the process and would definitely use Boardwalk again!

Tom · 18 November 2023

Agent replied · 25 November 2023

Hi Tom, Thanks so much for leaving us your five star review, Michael, Ruby and the team really appreciate it! Boardwalk - Bristol Estate Agent

5/5

Trustpilot

Ella Garvey was a fantastic help

Ella Garvey was a fantastic help, made me really comfortable and was friendly and professional!

Mark · 21 August 2025

5/5

Trustpilot

Brilliant Boardwalk

Whilst I'm fully aware that we are in a fortunate position to do so, having sold and bought a house during a pandemic was incredibly stressful. Our brief was very precise - we wanted to stay in our area but move to a larger family home to accommodate a growing family. Our search became all the more difficult given the area has become very popular recently, with the stamp duty holiday further inflating prices. Boardwalk Property Co were brilliant throughout, dealing with immense pressures calmly and honestly. It's often difficult to see things clearly until after these kinds of events are fully over and I'm well aware that we got what we wanted in the end so any niggles during the process may get forgotten. However, from start to finish, Boardwalk gave us everything we required and more. They valued our property far and above any other agency (we saw 5 in total) and worked with us to fulfill our brief. Their styling and attention to detail I believe maximised the final sale price, ultimately allowing us to afford our dream home. We're hugely grateful to Nick and his team for all their help and guidance throughout this process. For me, they offer something new in Bristol and I wouldn't hesitate to recommend them.

Pietro · 20 April 2021

5/5

Google

James Hughes was my first point of contact at Boardwalk and from the first inquiry right up to getting us a great offer on our house he has been nothing but helpful, professional and excellent at communication. The whole process of getting our house on the market right up to the open house and offers was very easy and stress free. James was always available on WhatsApp which I really appreciated. I would definitely recommend working with him to anyone wanting to sell their home. The pictures that were taken of our property were also very high quality! All around 5 stars

Myra · 11 March 2021

5/5

Google

Boardwalk are wonderful. We were first time buyers and Ruby and Josh were amazing from the first viewing right through to completion. We would definitely recommend them, they have certainly set a high bar!

Ross · 18 February 2023

Agent replied

Hi Ross, We're so pleased we were able to help, hope you're settling in well! Thanks for leaving your five star review! Boardwalk - Bristol Estate Agent

5/5

Google

Very good service, are helpful and straightforward to deal with and seem to have many of the interesting properties to their name at the moment. Josh has been very helpful throughout the process so far, hopefully said process will be over soon.

Jack · 11 March 2022

Agent replied

Hi Jack, Thanks so much for leaving your five star review! Boardwalk

5/5

Google

Very communicative and helpful with a difficult sale (not the agent's fault!). Particular thanks to Debbie Alcock for all her help facilitating communications between seller and buyers.

Rupert · 31 August 2023

Agent replied · 30 September 2023

Hi Rupert, Debbie is a star and goes above and beyond to get the job done, just what you need in Sales Progression! Thanks for leaving your review. Boardwalk - Bristol Estate Agent

4/5

Google

I really enjoyed dealing with Boardwalk, and Isla was particularly helpful, approachable and friendly. Nothing ever felt too much trouble, and Isla was 'one step ahead', providing plans, proffering options.... a positive experience.

Lynda · 25 February 2023

Agent replied

Hi Lynda, Isla is a star isn't she, great to hear we could help, and thank you so much for leaving your five star review! Boardwalk - Bristol Estate Agent

5/5

Google

We have had a tricky sale with extenuating circumstances and throughout the whole experience we have been so grateful we chose Boardwalk! We’re so grateful for Josh’s considerable experience and trusted guidance, and Ruby, Ruby!, has been a godsend. She is so competent, communicating everything back and forth and never missing a beat. I never had to chase her. She’s on it. When buying\/selling a house you want to have confidence in your agent and in your solicitor, you’re especially glad you picked the best when things don’t go as planned. And things often don’t go exactly as planned. (Source : allAgents)

Vertical · 26 March 2023

Agent replied · 24 June 2023

Well, what a great review! We aim to make the selling process as straight forward as possible, with your Client Manager and Sales Progressor keeping you updated throughout, so this is great to hear! Thanks so much for leaving your five star review! Boardwalk - Bristol Estate Agent

5/5

Trustpilot

Great experience with Boardwalk from…

Great experience with Boardwalk from start to finish. Nick was knowledgeable and clearly passionate about his work. Presentation of my property was fantastic and communication throughout was first rate. James was my main point of contact once a speedy sale was agreed. He kept us informed of everything along the way, giving us a prod when needed and a reassuring calm manor when needed. Would absolutely recommend Boardwalk to anyone. A breath of fresh air in a stressful process.

Andrew · 17 March 2021

5/5

Google

We've seen lots of great houses with Boardwalk, and on our most recent find Josh was a huge help when we put in our final bid. He made lots of time for our questions, and was the most helpful and responsive estate agent we've worked with. Thanks!

Helen · 11 March 2021

Agent replied

Hi Helen, We are always happy to help in any way that we can. Thank you for your review! Many thanks Boardwalk

5/5

Trustpilot

Friendly staff

Friendly staff, very helpful and responsive during the whole process.

William · 16 February 2026

Agent replied · 11 June 2026

Thanks so much!

5/5

Trustpilot

Friendly and professional team

Boardwalk were really on top of everything throughout the sales process! It was nice to have someone dedicated to helping push through the sale to completion. The team were all friendly and professional.

Megan · 29 April 2026

2/5

Trustpilot

Lack of Comms

Came and gave us a valuation, very impressive, a reasonable valuation and quote for their services was given. I was told that we would then be sent some more info the next day, which 2 weeks later and despite chasing twice hasn't been received. Was keen to use you- but if your comms are this bad now who knows what they will be like if we were to sell with you!

Alex · 23 April 2025

5/5

Google

Sale process started with the casual viewing from Boardwalk. But soon turned into a journey as information and engagement is superb. Team at Boardwalk is excellent and very professional. They have dealt with all the issues raised during the sale process with full professionalism and with utmost urgency. All the follow up emails and providing information in transparent manner is the plus point. I would highly recommend to engage the team from Boardwalk you want be disappointed. Thanks every one including Debbie, Dan and George!

Hasmukh · 18 February 2023

Agent replied

Hi Hasmukh, This is so great to hear, thank you so much for your feedback and five star review! Boardwalk - Bristol Estate Agent

5/5

Google

Boardwalk have been great to deal with from the beginning of our process of buying a house to the end. Rhia particularly has been friendly, helpful and kept us up to date at every point. She really worked hard to make sure our process went smoothly but she was never pushy, always friendly and explained things clearly. Very useful as nervous first time buyers! We would highly recommend them!

Jessica · 9 December 2023

Agent replied · 30 December 2023

Hi Jessica, Being a first time buyer can be a daunting process, so it's great to hear that we could alleviate some of that stress! Thanks for taking the time to leave your review. Boardwalk - Bristol Estate Agent

5/5

Google

Tim was fantastic! He took really lovely photos of our house when we sold it. He really took time to get it right and was able to show off its best features as well. Thank you! (Source : allAgents)

Rob · 15 April 2022

Agent replied

Hi Rob, Tim is absolutely amazing, and so great to hear you were happy too! Boardwalk

5/5

Google

Josh and Poppy were excellent through the entire process of my house purchase, always quick to respond with any questions and Poppy was great in the final weeks of the process before the exchange. Very happy in my new home, thanks guys!PositiveResponsiveness, Quality, Professionalism

Holly · 22 June 2021

Agent replied · 21 June 2024

Hi Holly, So happy to hear that the move went well, and thank you for taking the time to leave your review! Boardwalk

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Questions about Boardwalk Property Company Henleaze

Has Boardwalk Property Company won any awards?

Yes. In The Trusted Agent 2026 awards: Boardwalk Property Company, Bristol won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Boardwalk Property Company hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Henleaze.

What do you need help with?

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