Every review we hold for the Henleaze office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCould not have had a more positive experience with Boardwalk. Both George and Ruby were fantastic to deal with and I really felt like Ruby always knew what was going on and chased everything on my behalf without me having to ask. Would 100% recommend
Hjbenjamin91 · 9 February 2023
Agent replied
Hi, thanks so much for leaving your five star review! George and Ruby are both such an asset to our team, so it's great to hear they could help!
Boardwalk - Bristol Estate Agent
★★★★★ 5/5
GoogleWe looked at lots of agents, and Boardwalk were head and shoulders above the rest. We had an excellent service, and we don't think another company would have achieved the price. The social media, photos, branding and marketing were all first class and really showed off everything about the house to get us the best price. I don't think other agents in the area would have been able to match this and we'll definitely use them again.
Alex · 19 March 2024
Agent replied · 21 March 2024
Hi Alex,
This is amazing feedback for the team, we're so pleased we could help sell your Bristol home. Thanks so much for taking the time to leave your five star review!
Boardwalk - Bristol Estate Agent
★★★★★ 5/5
GoogleI had a great experience with Chris, he was very helpful throughout! Couldn’t recommend him enough!
Cher · 1 April 2026
Agent replied · 22 April 2026
Thanks Cher!
★★★★★ 5/5
TrustpilotSofie and Mike are great
Sofie and Mike where my main points of contact and both of them where lovly and extremely helpful, kind, and knowledgeable.
Sara-Jane · 7 October 2026
★★★★★ 5/5
GoogleIve had an exceptional experience with Boardwalk! James was a massive help when trying to find me the right property and advising on whats best to do with mine in my current position. Very professional and all round a great person to deal with.
Callum · 18 February 2023
Agent replied
Hi Callum,
So great to hear that James was able to help, thanks for leaving your five star review!
Boardwalk - Bristol Estate Agents
★★★★★ 5/5
GoogleDebbie Alcock was a brilliant support to me in a recent purchase. With some tricky challenges, she worked hard to keep me in the loop, and make sure things were progressing as much as possible. Thanks Debbie for making it a smoother process than it otherwise would have been.
Fran · 13 August 2022
Agent replied
Hi Fran,
So pleased to hear that Debbie was able to help you, and thank you for taking the time to leave your review.
Boardwalk
★★★★★ 5/5
GoogleAlicja has been amazing, from initial offer to final exchange. I cannot recommend Alicia's knowledge of the market.
Lucy · 23 September 2024
Agent replied · 23 October 2024
Hi Lucy,
Thanks so much for leaving your feedback!
Boardwalk - Bristol Estate Agent
★★★★★ 5/5
GoogleI put my flat on the market with Boardwalk and they've been great. Holly led the sale of my flat - she kept in close communication, offered useful advice, and was super easy to work with. Then Ellis took over to help with the progression of the sale - he was always on it and available to chat. Would recommend - and would use Boardwalk again!
Adam · 23 September 2024
Agent replied · 23 October 2024
Hi Adam,
Thanks so much for your feedback, and look forward to working with you again soon!
Boardwalk - Bristol Estate Agents
★★★★★ 5/5
GoogleI was really impressed with Nick and the team at Boardwalk. I thought they were very thorough and knowledgeable during the viewings as well as very helpful in finding suitable properties that would match my criteria. The standard of properties was consistently high whilst still being affordable and I'd highly recommend them.
Frances · 11 March 2022
Agent replied
Hi Frances,
So lovely to hear of your positive experience with us! Thanks for taking the time to leave your review.
Boardwalk
★★★★★ 5/5
GoogleFantastic, slick agency with a nice app to help us sell our home to make it very easy to complete all paperwork. Millie was fabulous!
Hannah · 22 May 2024
Agent replied · 21 June 2024
Hi Hannah,
We work hard to ensure our process work well not only internally, but also for our clients too, so we really appreciate your feedback!
Thanks for taking the time to leave your review!
Boardwalk - Bristol Estate Agents
★★★★★ 5/5
GoogleEster is professional, responsive, and incredibly helpful throughout the selling-house process. She answered all my questions promptly, and her knowledge of the market and friendly approach really stood out. Highly recommend!
Adela · 4 June 2025
★★★★★ 5/5
TrustpilotExcellent
Ruby and Rhia were great talking through the process with me as well as chasing up loose ends with each side.
Jamie · 17 September 2025
★★★★★ 5/5
GoogleBoardwalk have been brilliant. The photographs really showed off our house online, and Holly did a great job organising viewings and securing a sale. The sales progression team were fantastic, communicating with other agents throughout the chain to ensure things went through. They certainly earned their fee! Throughout we felt supported and cared for - can't recommend them highly enough.
Will · 14 December 2024
Agent replied · 28 December 2024
Hi Will,
Supported and cared for, exactly what we like to hear! Our team are always on hand to help throughout the buying and selling process so this is brilliant to read! Thanks for taking the time to leave your review!
Boardwalk - Bristol Estate Agent
★★★★★ 5/5
GoogleI’ve just bought my first home with Boardwalk. Alicja was very helpful and speedy with communication.
Sophie · 2 October 2024
Agent replied · 23 October 2024
Hi Sophie,
Thanks so much for leaving your five star review!
Boardwalk - Bristol Estate Agent
★★★★★ 5/5
GoogleI've recently sold my house with Boardwalk and it's been a very positive experience. Josh managed the valuation, listing, viewings and offer process and was always available with good insight on the market, my sale and what to expect, as well as good advice on my onward purchase. Once I'd accepted an offer, Ruby took over the sales progression and she couldn’t have been more helpful. I really appreciated her tenacity in chasing up my buyer's painfully unresponsive solicitor, and keeping the other agents in the chain up to date. Buying and selling in a chain is a far smoother process when communication is good, and Ruby helped ensure that it was.
Julia · 30 November 2023
Agent replied · 30 December 2023
Hi Julie,
You were in good hands with Josh and Ruby, we are delighted that we could help, and thank you so much for taking the time to leave your review!
Boardwalk - Bristol Estate Agent
★★★★★ 5/5
GoogleHad the pleasure of having James Thomas help find my Dad a new home, he’s been struggling with other agents and came to Boardwalk and was very impressed with how painless James made the process. He was very professional and would recommend to anyone finding a new home.
My Dad really appreciates making his move easier
Dan · 11 March 2021
Agent replied
Hi Dan,
We are so glad that we were able to help, and thank you so much for your five star review!
Many thanks
Boardwalk
★★★★★ 5/5
GoogleWe have been really pleased with the service from Boardwalk. Big thank you to Alicja for all her help.
Kate · 5 August 2024
Agent replied · 26 August 2024
Hi Kate,
Alicja is such a star isn't she, brilliant that we were able to help support you through! Thanks for leaving your feedback.
Boardwalk - Bristol Estate Agent
★★★★★ 5/5
GoogleFantastic experience with the Boardwalk team, namely, Holly, Ethan and Michael. Great communication and just really helped with getting so many people to come and view my home, create the excitement, and get a great closing deal. I'm very grateful for your professionalism and help, and wish you and the wider Boardwalk team, every success. You guys really deserve it! All good wishes, Gwen
Dr · 23 September 2024
Agent replied · 23 October 2024
Hi Gwen,
Thank you so much for your feedback and well wishes, it was a pleasure working together!
Boardwalk - Bristol Estate Agents
★★★★★ 5/5
GoogleI spoke with Josh Carter regarding my current mortgage situation, as I have only been a home owner for two years I felt unsure of my next step but Josh was very supportive and explained my options to me very clearly. Josh was approachable, friendly and informative. Many thanks Josh!
Kate · 11 March 2022
Agent replied
Hi Kate,
Thanks for leaving your review!
Boardwalk
★★★★★ 5/5
GoogleReally excellent, professional service. Michael has been so helpful and understanding. He always got back to us in a timely way, and was a great middle man between us and our buyer, especially when awkward issues came up! Thanks to Boardwalk. We'd be very happy to use you again.
Fran · 11 March 2022
Agent replied
Hi Fran,
Great to hear you would use us again, always happy to help!
Boardwalk
★★★★★ 5/5
TrustpilotSuper helpful
I'm just starting out on my property search and don't really know Bristol all that well. Boardwalk and their team have been so helpful, a big thanks to Millie who took the time to talk me through my search and where might be best with my budget and what I'm looking for!
Mila · 28 June 2024
★★★★★ 5/5
TrustpilotTop marks for communication and market experience
We recently moved house after quite a complicated sale & purchase process involving a 9-property chain. Rhia kept us in the loop the whole time and was super responsive to any questions, and she kept pushing up and down the chain to make sure that things did not fall apart.
Dave · 1 August 2024
★★★★★ 5/5
TrustpilotLovely Boardwalk
We’ve really enjoyed dealing with Boardwalk- it really stands apart from other estate agents as none generic and artistic. Ester and Elisa looked after us and were so incredibly down to earth. Friendly and helpful. It hasn’t really felt like business but more of a series of lovely interactions. The photography is also next level and really captured the house without using silly distorting wide angles.
Charlotte · 18 September 2025
★★★★★ 5/5
GoogleI've used Boardwalk henleaze and I cannot thank them enough for their knowledge of the market, diligence and attention to detail and I highly recommend them. I especially recommend James Thomas who was very helpful and attentive throughout. Top marks all round!
Max · 11 December 2022
Agent replied
Hi Max,
So lovely to hear! Thanks for leaving your review!
Boardwalk
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