Trusted Agent profile · Henleaze · Bristol
★★★★★
854 reviews across 3 platforms
13 Harbury Road, Henleaze, Bristol, BS9 4PN
Boardwalk Property Company's office in Henleaze, Bristol, at 13 Harbury Road, is rated 4.9 out of 5 across 854 reviews on three platforms, including 672 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Boardwalk Property Company hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Henleaze.
OUR MISSION To challenge tradition A contemporary and comprehensive approach to estate agency, we challenge tradition to provide a personalised and elevated experience for our sellers, while offering inspiration and expertise to buyers.
The Trusted Agent 2026 results for Boardwalk Property Company, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Henleaze office, from every platform, shown as written. First names only.
5/5
GoogleI would like to say a special thank you to Debbie for all your help and support. Also to Michael for finding us our dream home! This is our second time buying with The Boardwalk team and they have been absolutely amazing :) Customer service has been impeccable, thank you so much!!PositiveResponsiveness, Quality, Professionalism, Value
Hi Kaye, So lovely to work with you again, and thank you for taking the time to leave your review. Boardwalk
5/5
TrustpilotRuby was great in progressing our purchase
Ruby was great - as we got closer to the exchange/completion deadline, she pushed to make sure everything happened in a timely manner to beat the stamp duty changes. She was friendly and communicative at key points in the process. Thanks Ruby!
5/5
GoogleThe whole Boardwalk team were very supportive and communicated well throughout the process. We would like to particularly thank Holly and Alicja for their informed and friendly help.
5/5
GoogleI would definitely choose Boardwalk again. Anna was great, taking us through the process step by step and communication was excellent throughout. A pain free process.
Hi Charlotte, A pain free service - amazing to hear! Thanks for leaving your review! Boardwalk - Bristol Estate Agent
5/5
GoogleAmazing experience selling with boardwalk and with Tom as our designated agent. Everything has been seamless and easy, from pictures to forms and enlisting solicitors, they help with it all and make it feel really simple. Thank you so much!
Hi Ruby, Amazing to hear that we could help make the selling process as straight forward as possible, and thanks for leaving your five star review! Boardwalk - Bristol Estate Agent
5/5
GoogleEthan is a truly forward thinking estate agent, vibrant, quick at planning and an excellent communicator. He went out of his way to be available for viewings and truly made navigating the process between the two parties easy. He is outstanding and part of an exceptional team at Boardwalk.
Hi Amy, So lovely to hear about your experience with Ethan, thanks for taking the time to leave your review! Boardwalk
5/5
GoogleBroadwalk were super professional and helpful during what proved to be one of the more tricky and stressful of sales processes. Often going above and beyond to get the sale over the line. We couldn’t have done it without them. Shout out to Holly Morris who held my hand when it got really stressful.
Hi Kelly, We got there! So glad that we could help you throughout your sale, and Holly is a gem! We hope you're all settled in your new place. Boardwalk
5/5
GoogleJames was great at selling my property and turned the viewing into an offer really quickly. Poppy then looked after the sale post offer and was excellent. She communicated really well and always kept me up to date - even helping me source last minute help when I needed it. Thanks both for all your hard work!PositiveResponsiveness, Quality, Professionalism, Value
Hi Emma, It's great to hear that you have had such a positive experience with our team. Thank you for leaving your 5 star review. Many thanks, Boardwalk
5/5
GoogleAlicja has been great at liaising with the vendor’s and my solicitors throughout the property purchase. Very professional service and incredibly helpful. Many thanks!
Hi Alexis, We're here to help, so this is brilliant feedback to receive, thanks for taking the time to leave your review. Boardwalk - Bristol Estate Agent
5/5
GoogleI just moved into my new home purchased through boardwalk. The whole process from viewings, through conveyancing to completion was easy thanks to Georgia and Ruby and the rest of the team.
Hi Kevin, Thanks so much for your five star review, we really appreciate it! Boardwalk - Bristol Estate Agent
5/5
GoogleWho knew that estate agents could be transparent, efficient, professional, fun, friendly and kind? My partner and I had a remarkable service from Ester at Boardwalk, who sold our flat within a week of it being advertised, for the asking price, which is all we could have wished for! Boardwalk marketed our flat beautifully and we got to sell it to some really lovely folks who will now make it their home. 100% would recommend Boardwalk. It's really a whole new experience of estate agenting.
Hi Rhiannon, A whole new experience of estate agency is what we're aiming for! Thank you so much for your feedback, the whole team appreciates it, especially Ester! Boardwalk - Bristol Estate Agent.
5/5
GoogleElisa was very helpful, friendly and had all the information ready for me before I had to ask! Thank you for making the viewing process so easy
5/5
GoogleFrom viewing to completion Boardwalk have been an absolute dream, Debbie and the team had great communication throughout. Not going to lie it was the smoothest and easiest transaction and only took 12 weeks in total, couldn't fault them or the service, thanks guys!
Hi Tamarind, Smooth is what we aim for for our clients, so this is great to hear! Thanks so much for leaving your five star review, we really appreciate it. Boardwalk - Bristol Estate Agent
5/5
GoogleWe have just moved into our flat we bought through Boardwalk. We really couldn't have asked for more attentive or effective estate agents, and they were a life saver, especially in solicitor wrangling, and seller liaisons. They also seem to only sell the loveliest homes, which is a great boon for those tired of trawling through endless mouldy Buy-to-Lets. Debbie and Josh especially were instrumental in our buying journey. Thank you Boardwalk!
Hi Nia, Solicitor wrangling is what we do best, so pleased we were able to help, and thanks for leaving your feedback, I know Debbie and Josh really appreciate it! Boardwalk - Bristol Estate Agent
5/5
GoogleI've had a great experience buying a home through Boardwalk. The process has been really smooth from the start and communication with Chris through the sales progression was always very clear.
5/5
GoogleJoshua is an outstanding estate agent. He is very informative, professional, prompt to answer any questions, fast to move things along, and he gave me the most exceptional and effervescent experience from start to finish! I would totally recommend Broadwalk Property Co having had the pleasure to have them assist me in buying a property.
Hi Amy, What a lovely review, thank you for taking the time out to write this! Boardwalk
5/5
GooglePoppy was friendly, helpful and communicative throughout. It was really reassuring to be able to consistently speak to the same person who understood exactly where we were in the process, to be able to get hold of them easily and quickly, and to receive professional, personal service with each call or text. Wouldn’t hesitate to recommend.PositiveResponsiveness, Quality, Professionalism, Value
Hi Charlie, Thank you for your recommendation, and for your kind words! Boardwalk
5/5
GoogleVisited a property that was being sold by Boardwalk - was shown around the property by Josh Carter. Josh was really helpful, his knowledge of the property was very good. He gave us plenty of time to look around the property and there wasn't a feeling of being rushed which was greatly appreciated. Cannot fault the service we experienced.PositiveProfessionalism
Hi Georgina, It's so lovely to hear your feedback, thank you for your 5 star review! Many thanks Boardwalk
5/5
GoogleNick came to do a valuation of our 2-bed property in East Bristol. As first time buyers we've not been through the valuation and selling process before and Nick was incredibly patient, helpful and well-informed. He's clearly an expert when it comes to selling properties in our area and we were very impressed with the service.PositiveResponsiveness, Quality, Professionalism, Value
Hi Rebecca, It's great that we were able to help you through this process. We really appreciate your feedback! Many thanks Boardwalk
5/5
GoogleI have seen a few properties with Boardwalk and really rate them! Ester Ford, one of their agents, has shown be around two properties and each time she's been fantastic - its feels as though she wants the best for both seller and buyer and unlike many agents, I have really appreciated her honesty, not being pushy but just being really clear and helpful with all the relevant property info. I hope to find my first property with Ester/Boardwalk!
Hi Amy, Ester is one of the good ones isn't she! This exactly the lasting impression we want to make, so this is great to hear, thanks for leaving your review! Boardwalk - Bristol Estate Agent
5/5
GoogleWe’ve had a great experience with Boardwalk. We’ve seen 2 properties with Ester and we were really impressed with the depth of information she gave us about the property even before asking any questions. We’ve been viewing places for a few months and this definitely the best experience we’ve had; she was really friendly, professional and allowed us time to really get a feel for the properties. It was a pleasure to be shown around by Ester, thank you!
Hi Jon, Ester is a real gem isn't she, so lovely to hear our viewings stand out from other agents, thanks so much for leaving your feedback! Boardwalk - Bristol Estate Agent
5/5
GoogleDebbie exceeded all our expectations in helping us exchange and complete our purchase with Boardwalk. She was incredibly attentive, knowledgeable, and helpful throughout the entire process and helped what made a stressful experience, as seamless as it could have been. We’ve been in our new home a week and we are totally in love with it and should the time ever come to sell our house (which we hope is not for a long time!), there is no doubt that we will turn to Debbie and Boardwalk without hesitation. Hannah & Tom
Hi Hannah, Deb is such a star, and it's wonderful to hear we could help. Hope you're settling in! Boardwalk - Bristol Estate Agent
5/5
GoogleIt was a great experience selling my house with Tom and Broadwalk, they were very professional from start to finish. They were very contactable when ever you needed them and this was very handy when you need questions answered or things getting done. Tom himself is a very confident and professional estate agent who never dropped the ball, I would highly recommend dealing with him.
Hi Franco, Tom works hard around the clock for his clients, so it's great to read about your experience! Thanks for leaving your review. Boardwalk - Bristol Estate Agent
5/5
GoogleCould not have had a more positive experience with Boardwalk. Both George and Ruby were fantastic to deal with and I really felt like Ruby always knew what was going on and chased everything on my behalf without me having to ask. Would 100% recommend
Hi, thanks so much for leaving your five star review! George and Ruby are both such an asset to our team, so it's great to hear they could help! Boardwalk - Bristol Estate Agent
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Boardwalk Property Company, Bristol won Platinum.
Tell us what you need and we'll put you in touch. Boardwalk Property Company hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Henleaze.
