Trusted Agent profile · Henleaze · Bristol

Boardwalk Property Company Henleaze reviews

★★★★★ Excellent

851 reviews across 3 platforms

13 Harbury Road, Henleaze, Bristol, BS9 4PN

Boardwalk Property Company's office in Henleaze, Bristol, at 13 Harbury Road, is rated 4.9 out of 5 across 851 reviews on three platforms, including 672 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

672

Reviews on Google

This office

Facebook logo

4.3 / 5

34

Reviews on Facebook

This office

Trustpilot logo

145

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

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About Boardwalk Property Company Henleaze

OUR MISSION To challenge tradition A contemporary and comprehensive approach to estate agency, we challenge tradition to provide a personalised and elevated experience for our sellers, while offering inspiration and expertise to buyers.

Awards

The Trusted Agent 2026 results for Boardwalk Property Company, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Henleaze office, from every platform, shown as written. First names only.

5/5

Google

Quick and easy property transaction. Ellis was proactive throughout. Recommended.

Becca · 12 November 2024

Agent replied · 10 December 2024

Hi Becca, Amazing to hear that we were able to help, thanks for leaving your review! Boardwalk - Bristol Estate Agent

5/5

Google

Our experience with Boardwalk was wonderful. Both Rhia (agent) and Ruby (sales progressor) were incredibly helpful, great at keeping us informed throughout the process and overall friendly and nice. Our property sold for way more than asking price and we have no doubt that the way Boardwalk advertised it, the marketing strategy and professional photography had a significant impact on this. They got the right people in and made sure that they had plenty of details regarding the property to support the viewings. We couldn't be happier and would definitely recommend.

Ana · 2 September 2023

Agent replied · 30 September 2023

Hi Ana, What a lovely review! Rhia and Ruby are absolutely fab, and the whole team work hard to make the selling and buying process as smooth as possible for everyone involved, so your feedback is great to hear! Thanks so much for taking the time to leave your review. Boardwalk - Bristol Estate Agent

5/5

Trustpilot

Rhia at Boardwalk is a pleasure to work with

The team at Boardwalk were great. Rhia is professional, helpful and a pleasure to work with.

KS · 19 September 2025

5/5

Google

I really like Boardwalk’s modern approach to selling our house. The process was clearly shown to us and the online portal allowed us to follow with each step. Communicating was good, they kept our solicitors moving so that we exchanged in just over 6 weeks.

George · 15 May 2022

Agent replied

Hi George, So pleased we could get this moving quickly for you, and thanks for taking the time to leave your review! Boardwalk

4/5

Google

I’m currently in my search for my first home and I always enjoy viewing a property with boardwalk, Josh Carter has been exceptionally helpful and professional and always willing to go that extra mile to find some information or demonstrate something about the property. I only gave four stars as I’ve not yet found my perfect first home but i’m sure boardwalk will come up trumps and I’ll be able to leave five stars!PositiveResponsiveness, Quality, Professionalism

Emily · 22 June 2022

5/5

Google

I couldn't be happier with Boardwalk. They helped me sell a complicated flat with cladding issues. They were incredibly professional, the photos and marketing were fantastic and I was lucky to have Ellis Askey as the sales progressor. He was very proactive, always keeping me up to date about what is happening, chasing solicitors and being a point of communication with the buyer. What a star! I would absolutely recommend them and would use them again.

Vera · 29 April 2025

5/5

Trustpilot

We absolutely loved both of the…

We absolutely loved both of the photoshoots Owen did for Kip Hideaways, at our Architect's Hut and Skylark Treehouses. His aesthetic is amazing, as is his styling, and he perfectly captured the essence of staying at both. The owners of both properties were really chuffed with his work too, and we hope we can work with him again soon. Thanks Owen!!

Liz · 20 October 2023

5/5

Google

Michael was so professional showing me around a house. He really knew about the property and could answer every question. I've been to many house viewings and a lot of times if feels like a cold and awkward experience, but he was so friendly it made the experience very comfortable.PositiveProfessionalism

Joy · 22 June 2021

Agent replied · 21 June 2024

Hi Joy, This is so great to hear, and thank you for your review! Boardwalk

5/5

Google

Our experience with Boardwalk has been really positive. Ethan was professional in setting up viewings and sent reminder emails which were helpful. Josh showed us a beautiful property, and he pointed out the growth potential in both the area and for the property itself, which we really appreciated.PositiveResponsiveness, Quality, Professionalism

Faye · 22 June 2021

Agent replied · 21 June 2024

Hi Faye, We know it's not always about just bricks and mortar when searching for your home, so really glad to hear Josh was able to help with his knowledge of the area too. Many thanks Boardwalk

5/5

Google

Finally an estate agent where the person you meet initially is also the person ha doing your viewings and taking to you day to day. No more being palmed off on clueless 20-yr olds! Local business - not a chain (which shows!) Very professional and understanding of my situation when things didn’t quite go to plan.

S · 10 November 2024

Agent replied · 10 December 2024

Hi, Thanks so much for taking the time to leave us your five star review, we really appreciate it! Boardwalk - Bristol Estate Agent

5/5

Google

Owen is incredible! He effortlessly put me at ease throughout the shoot, and the final video exceeded expectations. Professional, creative, and a joy to work with, highly recommended

Anna · 18 November 2023

Agent replied · 25 November 2023

Hi Anna, What a compliment, thanks so much for taking the time to give us your feedback! We know Owen loved the visit too! Boardwalk - Bristol Estate Agent

5/5

Google

Ruby and the rest of the team at Boardwalk provided a thorough and excellent service during our flat purchase journey. Ruby stayed in regular contact and was easy to reach at all times, which was reassuring. Thanks Ruby! (Source : allAgents)

Roberto · 12 September 2022

Agent replied

Hi Roberto, We will be sure to pass your kind words over to Ruby! Thanks for taking the time to leave your review. Boardwalk

5/5

Google

Myself and my partner recently bought our first home through Boardwalk estate agents. Ellis dealt with our purchase and was extremely helpful and communicative throughout the whole process. He was always there to help with any queries, no matter how small, and made us feel at ease with any questions that arose. Thanks Boardwalk!

Alex · 5 December 2024

Agent replied · 28 December 2024

Hi Alex, Our pleasure to help with buying your first home! Hope you're settling in well! Boardwalk - Bristol Estate Agent

5/5

Google

Millie has been amazingly helpful. She's incredible fast, effective, and clear. Highly recommend working with her at Boardwalk.

Olivia · 22 May 2024

Agent replied · 21 June 2024

Hi Olivia, Thanks so much for taking the time to leave your review, and great to hear of your experience with Millie! Boardwalk - Bristol Estate Agent

5/5

Trustpilot

Me and my sister used Broadwalk to sell…

Me and my sister used Broadwalk to sell our Dad’s house and Rhia did an excellent job. The whole process went very smoothly. The photos were excellent and Rhia gave us fantastic advice which resulted in us selling the house quickly. I would definitely recommend Rhia and Broadwalk.

Paul · 26 June 2024

5/5

Trustpilot

Great experience

As a first time buyer I couldn’t recommend Boardwalk enough. The entire process was smooth and clear. Our sales progressor was Ruby and she was great at chasing things up and staying on it with communication.

Isabel · 30 April 2026

5/5

Google

Tom is extremely helpful and has guided us to through the first stages of selling our property.

Andrew · 24 May 2024

Agent replied · 21 June 2024

Hi Andrew, Thanks so much for your feedback, we're always happy to help! Boardwalk - Bristol Estate Agent

5/5

Google

Really pleased with the service I received from Boardwalk, as agent for both my sale and purchase. I especially appreciated Ellis's communication and determination in driving the sales progression forward to meet the necessary timescales, and keeping me fully in the loop at all stages. Happy Christmas to all at Boardwalk :)

Sarah · 21 December 2024

Agent replied · 23 January 2025

Hi Sarah, Communication is key when dealing with any property sale or purchase, so it's brilliant to read we could help here! Thanks for taking the time to leave your five star review! Boardwalk - Bristol Estate Agent

4/5

Trustpilot

Slick and professional

Communication was good during our process of putting our property on sale and getting viewings with Rhia, with plenty of updates and good advice on staging our home. We did have a sale fall through and some information not passed on to potential buyers but generally our experience was good. Much better comms than from other estate agents we've dealt with.

Shonette · 21 September 2025

5/5

Google

Josh was friendly, honest and communicative throughout. As a first time buyer I appreciated Josh's support throughout the process of viewing and bidding on the property. It was comforting to receive a professional, personal service with each call or email. Wouldn’t hesitate to recommend.

Gregory · 11 March 2022

Agent replied

Hi Gregory, So pleased that we were able to help you through the process! Thank you for your review. Boardwalk

5/5

Google

We have found the whole process of selling with Boardwalk to be fantastic and would absolutely recommend them. From the research Rhia conducted to set a valuation to the photos and viewing schedule there’s been absolute professionalism and expertise. We’ve felt supported throughout the whole process and are grateful for Rhia’s brilliance. Thank you

Annie · 19 November 2024

Agent replied · 10 December 2024

Hi Annie, It was an absolute pleasure working together, and thank you so much for leaving your five star review for the team, we really appreciate it! Boardwalk - Bristol Estate Agents

5/5

Google

It was a a pleasure to deal with Tom Bolshaw on when we made an offer on a house in Horfield. We felt he was working for us and the seller to get result for both. He was always calm and reassuring during the ups and downs of the process, and we never felt hassled by him.

Jem · 2 October 2024

Agent replied · 23 October 2024

Hi Jem, Thank you so much for taking the time to leave your review, we really appreciate it! Boardwalk - Bristol Estate Agent

5/5

Google

I would like to express my thanks to Debbie for all her help and assistance whilst we were looking to move home. Unfortunately due to Covid-19 and people having to pull out of the chain we are now waiting until everything settles down before our move. Debbie had kept us informed all the way through with regards to what was occurring throughout the house move chain. Although we have had to put our move on hold we will definitely use Boardwalk again in the future. Thank youPositiveQuality, Professionalism

Richard · 22 June 2021

5/5

Google

I have found the team at boardwalk to be be professional and helpful so far with our property search. Thank you to Josh Carter for arranging a last minute viewing for us on a house we really wanted to see, and for clear and quick communication throughout.PositiveResponsiveness, Professionalism

Alice · 22 June 2021

Agent replied · 21 June 2024

Hi Alice, Great to hear that we were able to squeeze you in! Thank you for taking the time to leave your review! Boardwalk Property Co.

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Questions about Boardwalk Property Company Henleaze

Has Boardwalk Property Company won any awards?

Yes. In The Trusted Agent 2026 awards: Boardwalk Property Company, Bristol won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Boardwalk Property Company hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Henleaze.

What do you need help with?
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