Trusted Agent profile · Henleaze · Bristol
★★★★★
855 reviews across 3 platforms
13 Harbury Road, Henleaze, Bristol, BS9 4PN
Boardwalk Property Company's office in Henleaze, Bristol, at 13 Harbury Road, is rated 4.9 out of 5 across 855 reviews on three platforms, including 672 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Boardwalk Property Company hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Henleaze.
OUR MISSION To challenge tradition A contemporary and comprehensive approach to estate agency, we challenge tradition to provide a personalised and elevated experience for our sellers, while offering inspiration and expertise to buyers.
The Trusted Agent 2026 results for Boardwalk Property Company, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Henleaze office, from every platform, shown as written. First names only.
5/5
GoogleExcellent Estate Agents! From our initial consultation Anna was an outstanding professional giving a bespoke personal service. Best company by far! Their photography , floor plans and overall knowledge stands out from the crowd. Highly recommended
Hi Sally, Thanks so much for leaving your five star review, our team really appreciate it! Boardwalk - Bristol Estate Agents
5/5
GoogleReally recommend Boardwalk! Their clear communications, as well as professionalism in all aspects of their service really took the stress out of selling. Our client manager Tom was very helpful and and responsive to questions. Thanks!
Hi Jon, Taking the stress out of selling is what we like to hear, so thank you so much for leaving your feedback for the team! Boardwalk - Bristol Estate Agent
5/5
GoogleOutstanding! Overall service was great but in particular, our completion agent Alicia Balec was amazing, went above and beyond! I honestly don’t think the move would have happened without her - pretty sure the solicitors owe her some fees! Would absolutely recommend!
Hi DeeDee, Alicja is the best of the best isn't she! We'll make sure we invoice the solicitors! Thanks for leaving your five star review! Boardwalk - Bristol Agent
5/5
GoogleBoardwalk have been fantastic from beginning to end. I've recommended them to everyone I know and one of my neighbours is now using them and is equally impressed. I'd like to say a huge thank you to Michael, Debbie and Tim for all their hard work - they've all been brilliantly professional, warm, friendly and helpful and also great in terms of communication etc. I'm very grateful :)PositiveResponsiveness, Quality, Professionalism, Value
Hi Kat, Thank you so much for the recommendation, and for your lovely review! Boardwalk
5/5
GoogleI really rate this company. Our agent,Tom Bolshaw provided great service. He constantly kept us informed with regular updates and worked hard to get us the best deal. I really like the modern and pro-active approach with friendly, honest dialogue. Thank you Tom, you did great.
Hi Gilly, Friendly and honest, we couldn't ask for better feedback! Thanks for leaving your review! Boardwalk - Bristol Estate Agents
5/5
GoogleTom has been great through the process of listing our property and viewings. He’s been really great in keeping us up to speed, answering our questions and also being flexible with communications around our work patterns.
Hi Ysi, Brilliant to read about your experience with Boardwalk so far! Thanks for leaving your review! Boardwalk - Bristol Estate Agent
5/5
GoogleI've had a fantastic experience purchasing a property through Boardwalk. Martin, who showed me around the property was genuine and very approachable. Laura Falk worked as the sales progressor throughout the purchase and really went the …
Thanks so much!
5/5
GoogleWe bought our house through Broadwalk in September. Holly has been great to email with all our questions and Ruby was particularly excellent maintaining regular contact, replying quickly at all hours and going above and beyond to ensure we were moved into the property by the desired date. Thank you so much for giving us the very best experience of buying our first home. (Source : allAgents)
Hi Annie, Glad we could help, and thank you so much for taking the time to leave your review! Boardwalk
5/5
GoogleWe viewed and bought a house through Boardwalk and the process was as smooth as it could have been! Holly and Debbie were attentive and fast to respond, and were especially great towards completion when communication was most important. I didn't sell my property through Boardwalk but having had such a positive experience I would certainly look to sell with them in the future.
Hi Alice, So pleased that Debbie and Holly were able to help, thanks so much for your five star review and feedback, we really appreciate it! Boardwalk - Bristol Estate Agent
5/5
GoogleWe only have positive things to say about our experience of selling with boardwalk. Tom was great throughout. He’s really friendly, professional and helpful. Tim was also great when he came to take the photos. The level of service you get compared to other agents we spoke to was amazing! I’d recommend them to anyone.
Hi Nia, Thanks so much for your five star review, we are so pleased you were happy with the service, it was a pleasure to work together. Boardwalk - Bristol Estate Agent
5/5
GoogleExcellent estate agents. I was a bit apprehensive about starting the house buying process, mainly due to hearing so many stories about nightmare estate agents. However, Boardwalk are really personable, responsive, professional and honest and I have had a great experience with them so far. I have high hopes that they will be the ones to find me my first house. Thanks so much to Nick and the team.PositiveResponsiveness, Professionalism
Hi Jemma, Always happy to stand out from the crowd, and thanks for taking the time to leave your review. Boardwalk
5/5
GoogleVery responsive, clear and helpful. As a first time buyer, the team at Boardwalk were very helpful in explaining the process and everything felt straightforward with them. Alicja was always very responsive and helpful in progressing the sale!
Hi Carmela, Exactly what we want to hear, our team are always here to help! Thanks so much for leaving your review! Boardwalk - Bristol Estate Agent
5/5
GoogleThis is a review for Boardwalks fantastic photographer Tim. He came along to take photos of our house and he did a wonderful job. Lots of attention to detail and making sure he was making each room look its best. It was a real pleasure to have him and he is truly a hidden gem. Thanks Tim
Hi Paloma, Tim is a star isn't he! We know he appreciates the feedback, so thanks for taking the time to leave your review! Boardwalk - Bristol Estate Agent
4/5
TrustpilotHelpful and proactive
Ruby and the team were helpful and proactive with my purchase helping to get it through quickly
5/5
GoogleI recently bought a property through Boardwalk and both Rhia and Alicja were fantastic at communicating and helping push the sale along. I hope next time I buy, it's one of their properties!
Hi Olie, We would love to help you next time! Thanks for leaving your review! Boardwalk - Bristol Estate Agent
5/5
TrustpilotVery impressive service
Boardwalk provided a highly professional and friendly service when selling my flat. Holly proved to be an absolute champion, and Ruby pushed hard to get things over the line. Honestly couldn’t have asked for more from them - thank you.
Thanks so much for your review, it means a lot!
5/5
TrustpilotBoardwalk Sale…
I had a great experience with Mike from Boardwalk. His communication was fantastic all the way through the process from the valuation to the sale completing. What stood out to me from my initial meeting was his preparation and energy which was evident throughout the sales process. He has my highest recommendation
5/5
GoogleLovely Elisa showed us around. Friendly viewing, and dealt with calmly when other viewers arrived early. One thing I would say is 10-15 minutes doesn’t feel long enough to look at a house properly
Thanks so much Amber!
5/5
GoogleI’ve been working with Chris for a while now, who’s been incredibly responsive with his work, clear with what needs to be done, and has helped make the purchase of my flat much easier
Thanks so much for your review!
5/5
GoogleWe had an amazing experience with the Boardwalk team during what is usually one of the most stressful times in life. They felt more like friends, warm, supportive, and always clear in their communication. …
Thanks so much for your review!
5/5
GoogleJosh Carter was thoroughly helpful and professional in setting up the sale of my flat. The entire process was slick and informative, I didn't have to chase for updates once and I found the online portal very helpful. There were also several tricky legal bits to sort out, all of which were handled with clear communication and minimal fuss. Would happily use them again..
Hi Lewis, Great to hear we were able to help, and thanks for taking the time to leave your review! Boardwalk
5/5
GoogleRuby and Michael were absolutely brilliant throughout the whole process. We initially dealt with Michael who helped market our property and did an amazing job and was impressively proactive when our original buyer fell away.Taking over the baton for completion, Ruby was also excellent, keeping all parties informed at all timesI would absolutely recommend Boardwalk, brilliant in every regard. Thank you (Source : allAgents)
Hi Aroon, Lovely to hear that we were able to help! Thanks for leaving your review. Boardwalk
5/5
GoogleI had a great experience working with Owen. He was very clear about how the process was going to work and was polite with my clients to set them at ease during the filming. The resulting media was excellent and I would confidently recommend Owen and Broadwalk to other businesses in my industry.
Hi Phil, Thanks so much for your review, I know that Owen really appreciates your comments, it was a pleasure to work together! Boardwalk - Bristol Estate Agents
5/5
GoogleHighly attentive and professional staff who go above and beyond. Very grateful to Chris Palmer for helping me (a first-time buyer) through all the checks and working into the evenings to ensure everything happened on time.
Thanks so much Oscar!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Boardwalk Property Company, Bristol won Platinum.
Tell us what you need and we'll put you in touch. Boardwalk Property Company hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Henleaze.
