Trusted Agent profile · Henleaze · Bristol

Boardwalk Property Company Henleaze reviews

★★★★★ Excellent

855 reviews across 3 platforms

13 Harbury Road, Henleaze, Bristol, BS9 4PN

Boardwalk Property Company's office in Henleaze, Bristol, at 13 Harbury Road, is rated 4.9 out of 5 across 855 reviews on three platforms, including 672 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

672

Reviews on Google

This office

Facebook logo

4.3 / 5

34

Reviews on Facebook

This office

Trustpilot logo

149

Reviews on Trustpilot

This office

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About Boardwalk Property Company Henleaze

OUR MISSION To challenge tradition A contemporary and comprehensive approach to estate agency, we challenge tradition to provide a personalised and elevated experience for our sellers, while offering inspiration and expertise to buyers.

Awards

The Trusted Agent 2026 results for Boardwalk Property Company, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Henleaze office, from every platform, shown as written. First names only.

5/5

Google

I was really impressed with boardwalk from the beginning. Rhia was great when she came for the viewing. She was friendly and knowledgeable. Ruby was helpful and supportive despite some difficult times! I world really recommend them if you want to sell your home and have a professional service at a very reasonable price.

Holly · 28 September 2023

Agent replied · 28 October 2023

Hi Holly, Ruby is a real star, so pleased we could help you through selling your home! Thanks so much for taking the time to leave your review. Boardwalk - Bristol Estate Agent

5/5

Google

From a buyer’s perspective: very efficient and high quality service at all stages, very friendly, quick to reply, and open to providing advice. Frequently dealt with Tom, who’s always got all the details ready to hand, but all the staff have been great.

Paul · 22 May 2024

Agent replied · 21 June 2024

Hi Paul, Brilliant to hear that we were able to help, pleasure to work together, thanks for leaving your review! Boardwalk - Bristol Estate Agent

5/5

Google

Anna has been fantastic at helping us find the right house. We have seen lots of properties with varying estate agents and she has gone above and beyond in helping us. We are very grateful!

Ellen · 2 October 2024

Agent replied · 23 October 2024

Hi Ellen, This is great to hear, thank you so much for your feedback. Boardwalk - Bristol Estate Agent

5/5

Google

I recently had a valuation on our home, Josh was so prepared and had clearly researched the property and the houses on the street. He really listened and had some really great advice. I would highly recommend and would not hesitate to use josh and Boardwalk to sell and to buy our next property.

Calico · 16 September 2023

Agent replied · 30 September 2023

Hi Calico, We like to take the time to listen to our clients and their needs so that we can fully understand how we can help them. Thanks so much for leaving your five star review. Boardwalk - Bristol Estate Agent

5/5

Google

Really good experience selling with Boardwalk. Communication has been fantastic. Right from the off with the sale and Cameron and professional photos with Jack. …

Nick · 1 June 2026

Agent replied · 22 June 2026

Thanks so much Nick!

5/5

Google

What can I say other than bravo Boardwalk! Selling my house has been a pleasure with you. Ruby in sales progression is intuitive and is great at providing effortlessly cheerful communication, with regular pertinent updates. Thank you Ruby and thank you Boardwalk for a great culture/service!

Julian · 14 March 2024

Agent replied · 21 March 2024

Hi Julian, What amazing feedback, for Ruby in particular, thank you so much for giving an insight into your experience selling with Boardwalk, we really appreciate it! Boardwalk - Bristol Estate Agent

5/5

Google

We have worked with Deborah Alcock on a few cases recently and her communication is always clear and prompt, she is always happy to go above and beyond. Just wanted to thank you, and hopefully we can continue working together in the future! Ben

Ben · 22 April 2024

Agent replied · 21 June 2024

Hi Ben, Debbie is a real gem, so pleased you think so too! Thanks for leaving your review! Boardwalk - Bristol Estate Agent

5/5

Google

What a total delight it was to sell my house recently through Boardwalk, in particular working with the wonder that is Ester. Down to earth, real talk, human centred without all of the gross salesy, slimeyness that can often come with more traditional estate agents in my previous experience. How refreshing it was to have regular, honest conversations around such a big decision. Ester's kind and natural approach started right from the start and our first meeting chatting over a cuppa at my kitchen table, throughout the whole rest of the process to the celebratory phone call from her on the day that the sale completed. She promised that Boardwalk would sell the house within a certain window and was able to be brave and open enough to be flexible within that when certain elements needed tweaking. Her patience whilst doing all of this alongside a tenanted house with varying access restrictions was also worth noting! The photos that Charlie took were brilliant and the valuation that Ester gave was spot on too, with it eventually then going for over asking price. I only wish that I could take Ester and co with me to other cities so that other buyers/sellers could have this experience of selling their home. It was a complete game changer and I am hugely grateful to Ester and the Boardwalk team. I couldn't recommend them highly enough.

Emily · 2 November 2024

Agent replied · 9 November 2024

Hi Emily, Ester is an absolute gem isn't she! Selling or buying your home can be a stressful process for anyone, and so our team are on hand to help where we can! Thanks so much for taking the time to leave your feedback, we really appreciate it! Boardwalk - Bristol Estate Agent

5/5

Google

I recently bought a property through Boardwalk and they were excellent throughout the process. They were extremely professional and understanding of difficult circumstances and I can't recommend them highly enough. From the first viewing of my new property with Ester, it was clear that Boardwalk had done their homework, as she could provide any and all information about the property. Debbie in particular, who managed the purchase process, was so kind and supportive. Boardwalk work to a very high standard and I'd chose them in the future without hesitation. A++++ thank you Boardwalk!

Amy · 2 November 2024

Agent replied · 9 November 2024

Hi Amy, So great to hear from viewing to completion we were on hand to help, exactly what we're there for! Thanks for taking the time to leave your review. Boardwalk - Bristol Estate Agent

5/5

Google

Selling my flat in Southville with Boardwalk has been a dream! Tom has been very enthusiastic and communicative throughout and the marketing looks stunning. There is a real emphasis on the lifestyle associated with the property and it's given me an extra layer of reassurance that the buyer will love the space and location.

Jenny · 25 August 2023

Agent replied · 30 September 2023

Hi Jenny, We are so pleased you're happy with our service, we work hard to make sure that our client's homes are shown in their very best light and help you along the way. Thanks for leaving your review! Boardwalk - Bristol Estate Agent

5/5

Google

My experience with Boardwalk, and particularly Josh Carter, has been exceptional. I found Josh to be affable, knowledgeable and honest. His communication has been genuine and personal and neither pushy nor perfunctory. Having dealt with a range of other estate agents, I have been very impressed with the incomparable service I received from Boardwalk & Josh and look forward to working with them in the future and/or recommending them to friends.PositiveResponsiveness, Quality, Professionalism

Frankie · 22 June 2021

Agent replied · 21 June 2024

Hi Frankie, Thanks for sharing your positive experience with us, and for taking the time to leave your review! Many thanks Boardwalk

5/5

Trustpilot

Ruby was really helpful!

Ruby was really helpful and communicative throughout the whole process!

Tamsin · 19 May 2026

5/5

Google

We had the pleasure of meeting Josh at a viewing recently. Our experience with Josh was a refreshing change to a lot of other estate agents we've dealt with recently. He allowed us to take our time in viewing the property and gave us really helpful answers to our many questions. He was knowledgable and gave us confidence in approaching the current market in Bristol. Thanks Josh!

Laura · 15 May 2022

Agent replied

Hi Laura, So great to hear Josh was able to help! Thanks for your review. Boardwalk

5/5

Trustpilot

A great team!

The team at Boardwalk Property were fantastic, they were professional and always at the end of the phone if we had any queries or questions. If anyone is selling they're house, we would definitely recommend!

Kate · 6 March 2026

Agent replied · 11 June 2026

Thanks so much for your positive feedback!

5/5

Google

I really recommend purchasing a house through Boardwalk. Our purchase was progressed by Sophie and she was so helpful! She kept us updated throughout and ensured the sale progressed quickly.

Isobel · 15 April 2026

Agent replied · 22 April 2026

Thanks so much for your review!

5/5

Google

From start to finish of my house sale, I’ve recently found the team at Boardwalk incredibly helpful, friendly, accessible and professional & always communicative, easing the difficulties of selling a house - I would recommend them completely! Thank you Boardwalk team, especially Michael & Rhia.

Sally · 7 March 2024

Agent replied · 21 March 2024

Hi Sally, Thanks so much for your feedback, this is great to hear! Boardwalk - Bristol Estate Agent

5/5

Google

Great experience working with Boardwalk Estates. I dealt with Josh and Nick who have both been incredibly helpful, full of knowledge and expertise and unbiased whether dealing with buyer or vendor. The Boardwalk property list feels curated, and they provide a 'first view' mailer to assist with getting viewings, which is so helpful in such a competitive market. I highly recommend Boardwalk, a very professional and standout service.

Matthew · 11 March 2022

Agent replied

Hi Matthew, Thank you so much for your positive feedback, so lovely to hear! Boardwalk

5/5

Trustpilot

Great experience with boardwalk

Great experience with boardwalk. Quick responses and clear instructions throughout. Ruby did an excellent job keeping us informed with updates of the chain and pushing for the final close, helping circumvent a not so helpful solicitor. Thanks a lot.

Ben · 22 September 2026

5/5

Google

The Boardwalk team always helpful, knowledgeable and polite. Tom went above and beyond to explain the local area and the potential for the properties we viewed based on what other local residents had done. I highly recommend Tom and the team.

Edward · 22 May 2024

Agent replied · 21 June 2024

Hi Edward, Tom is a real gem, and we're so pleased he was able to help you, thanks for leaving your five star review! Boardwalk - Bristol Estate Agents

5/5

Google

My partner and I have just bought out first home with Boardwalk and were very happy with the service. Huge thanks to Michael Harris in particular who worked hard to push our tricky sale over the line for us. We'll be coming back to Boardwalk when the time comes to move again.

Scarlett · 23 September 2023

Agent replied · 30 September 2023

Hi Scarlett, Thanks so much for your kind words, Michael is a fab member of our team, and we can't wait to work with you again! Thanks again for leaving your five star review. Boardwalk - Bristol Estate Agent

5/5

Google

We had a great experience with Boardwalk, especially Tom Bolshaw who came to do a valuation for us. He was very professional and extremely knowledgeable about the BS5 market. We’ll definitely be back in future. Thanks Tom

Will · 27 July 2024

Agent replied · 26 August 2024

Hi Will, You're in good hands with Tom in the BS5 area! Thanks so much for leaving your review! Boardwalk - Bristol Estate Agent

5/5

Google

Had a great experience and especially grateful for the flexibility with arranging times for viewings and the customer service from Ema

Tilia · 15 June 2026

Agent replied · 22 June 2026

Thank so much Tilia!

5/5

Google

10/10. Actually, 11/10. Impressed from start to finish. Attracted by the string branding and presentation skills of the Boardwalk brand. Nick was excellent in our initial meeting and we with the help of Tim's beautiful photography our garden looked stunning... we still smile at the 53! photos used (big garden). Professional, passionate and personal throughout, very happy to recommend the Boardwalk team. Cheers, Chris & Amy.

Chris · 11 March 2022

Agent replied

Hi Chris, And we loved every single picture! Thanks so much for your review, and all the best for the future! Boardwalk

5/5

Trustpilot

Alicja Balec needs a major bonus!

Alicja Balec was in charge of making sure my purchase went through and boy oh boy she worked her socks off to make it happen. The most stressful experience I’ve had to date and I could rely on her to communicate with me quickly and honestly, she was incredible from start to finish and boardwalk are genuinely so lucky to have someone so hard working.

Lisa · 18 September 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Boardwalk Property Company's Google reviewsLeave Boardwalk Property Company a review

Questions about Boardwalk Property Company Henleaze

Has Boardwalk Property Company won any awards?

Yes. In The Trusted Agent 2026 awards: Boardwalk Property Company, Bristol won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Boardwalk Property Company hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Henleaze.

What do you need help with?

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