Trusted Agent profile · Hebburn

Chase Holmes Hebburn reviews

4.8

★★★★★ Excellent

219 reviews across 3 platforms

73 Station Road, Hebburn, NE31 1LA

Chase Holmes's office in Hebburn, at 73 Station Road, is rated 4.8 out of 5 across 219 reviews on three platforms, including 110 Google reviews rated 4.8.

Google logo

4.8 / 5

110

Reviews on Google

This office

Facebook logo

4.8 / 5

96

Reviews on Facebook

This office

Trustpilot logo

13

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Hebburn office, from every platform, shown as written. First names only.

5/5

Facebook

Kept me upto date with any viewings and the feed back from the viewers. Always helpful, especially Susan in the Jarrow office. Totally recommend them!

Gillian · 4 November 2021

Agent replied · 22 February 2025

Hi Gillian! Thank you so much for such lovely feedback, and your recommendation is truly appreciated. Great work to our Jarrow team, and outstanding efforts from our Susan, we wouldn't expect anything else. Thanks again Gillian, wishing you many happy returns, from all of us at Chase Holmes :)

5/5

Facebook

We have just secured our home with chase Holmes. Chris the rental manager has been absolutely incredible, finding us a home that we absolutely love! Chris has kept us informed with what’s going on every step of the way and any problems or issues we had he was straight on to them getting them resolved. He’s worked out of work hours answering any questions we had, any stress that I had he was always there for reassurance. Chase Holmes is extremely lucky to have Chris as part of their team as he is outstanding in all areas of his job. Thank you xx

Kayleigh · 25 April 2019

Agent replied · 22 February 2025

Wow! Thank you Kayleigh. I try my best x

5/5

Trustpilot

Excellent service from everybody…

Excellent service from everybody concerned for selling my house .. staff were friendly and approachable and the communication was very good keeping me informed all the way. highly recommend anyone looking to buy or selling there home .. thankyou to everyone who delt with my property

Steve · 4 June 2025

5/5

Facebook

Just recently bought my first home and Chase Holmes were great throughout! Special thanks to Natasha who was amazing through the process! Massively recommend!

Olivia · 18 February 2021

Agent replied · 22 February 2025

Hi Olivia, thank you so much for your lovely feedback. Nice little shoutout Natasha! :)

5/5

Google

Third time I have used chase holmes and as always great service.

Essdav · 16 June 2025

Agent replied · 16 April 2026

🤩 Wow! Thank you for this amazing review and feedback.. The teams will be so happy 😀 Can’t wait to help you with your fourth sale 😉 Best wishes and have a fantastic day. 💛🖤💛

5/5

Google

A very quick house sale with good communication throughout.

Gayle · 16 July 2025

Agent replied · 16 April 2026

Hello Gayle, Thank you for taking the time to leave us a review! We’re so pleased to hear your sale went through quickly and that you felt well-informed throughout the process. That’s exactly what we strive for with every client. Wishing you all the best for the future, and thank you again for choosing Chase Holmes! Have a great day. The Chase Holmes Team

5/5

Trustpilot

Recently used Chase Holmes to sell a…

Recently used Chase Holmes to sell a property, I found the service quite good, in less than a week the property that I was selling was up and live on their web site. Within 30 mins of being on their website they were calling me with details of viewings, the 2nd person who viewed the property bought it, I had about 15 viewings in total. I would recommend this company

Tyke · 20 November 2020

Agent replied · 4 June 2026

Thanks for your fantastic feedback :)

5/5

Facebook

So Mam got her Keys to day from chase Holmes South Shields and boy what a fab company on the ball so fast with helping out and always there when needing advise I would 100% recommend this company our adviser Heather was also truly amazing thanks so much #teamchaseholmes #southshields

Scott · 29 June 2021

5/5

Facebook

Great service throughout the process. Special mention to Grace and Heather for going above and beyond.

Kyle · 9 June 2021

Agent replied · 22 February 2025

Thank you for your recommendation Kyle, it's really appreciated! Hope you'll be very happy in your beautiful new home We are so proud of all our teams, nice shoutout for you two ladies... Heather Fawcett Jill Sweeney

5/5

Google

Great service and kept up to date through out process

Marc · 16 April 2025

Agent replied · 16 April 2026

We’re so glad you had a great experience. Your recommendation means a lot to us! If you ever need anything, we’re always happy to help., The Chase Holmes Team 🏡 …

5/5

Google

Brilliant service, keep up to date throughout the sale.

Dominic · 11 April 2025

Agent replied · 16 April 2026

Thank you for your review Dominic. We're glad you are happy with the service and enjoyed your experience with us. - Chase Holmes team 🖤💛 …

5/5

Facebook

A big thank you to Heather Fawcett for all her help in getting the sale of my property through. She went the extra mile, all the extra work she put into it and never gave up. Would definitly use Chase Holmes to sell the property and Heather to complete the sale. Thank you xxx

Clare · 14 May 2018

5/5

Facebook

A big Thank you to all the staff who put my worries when buying our new home. Everyone went out there way to help us get sorted into our new home . Fabulous caring helpful understanding staff when buying or selling. Thanks to everyone wouldn’t go anywhere else (if I ever need a new home) from Deborah & Davey

Deborah · 19 February 2021

Agent replied · 22 February 2025

Davey Carr

5/5

Facebook

We had a particularly difficult sale. Problems cropped up at last minute and the chain was a little shaky to say the least! However with Heathers fantastic support and communications with everyone it all went through as planned. Great service from start to finish. Thanks Heather for your time and effort

Ian · 20 May 2016

5/5

Facebook

Heather Fawcett was absolutely amazing with helping us sell our house. She went above and beyond what we expected and really helped take away the stress of selling. Heather is an asset to Chase Holmes and if I ever sold again she would be the first person I called!

Peter · 1 May 2018

5/5

Facebook

Fantastic support from the Heather Fawcett and the rest of the Chase Holmes team in the sale of my mother’s property in Hebburn Kept me informed of progress at all times and positive can do attitude We did get more £ for the property than we were expecting which was brilliant Would definitely recommend

Derek · 21 April 2021

Agent replied · 22 February 2025

Thank you Derek... absolute pleasure 👍😉🏡

5/5

Facebook

Bought my first home recently and I found the ladies at chase holmes were so helpful and were really good at explaining things to me and my wife as we didn’t understand some of the things our solicitors were saying thank you to heather and Kay who were so good at their jobs! Well done 😁 and thank you again 😁

Jennifer · 9 October 2018

Agent replied · 22 February 2025

Thank you for your kind comments Jennifer, we hope you are both very happy in your New Home 🏠

5/5

Google

Outstanding service from CHASE HOLMES ESTATE AGENTS........ Fantastic package offered to sell our home, the saying goes 'you get what you pay for' and we got MUCH MORE than we paid for that's for sure! HIGHLY RECOMMEND TO SELL YOUR HOME IF YOU WANT THE BEST PEOPLE TO DO IT! Best estate agents I have ever used (and I have used a lot in our area in the past) 100% CHASE HOLMES ALWAYS FROM NOW ON! Excellent service from start to finish.PositiveResponsiveness, Quality, Professionalism, Value

Bernie · 25 January 2022

5/5

Trustpilot

I purchased my home through Chase…

I purchased my home through Chase Holmes and they were absolutely brilliant. The staff are so helpful and efficient. I also really liked the gift box they gave me when I went to pick up my keys. It had lots of nice free samples of stuff including washing powder, 2 cans of cider and a face mask! Thanks Chase Holmes marvellous job 👏🏼😊🥇

Donna · 15 July 2023

5/5

Facebook

Massive thank you to Alison for her fantastic service and friendly manner. Very professional and efficient. My son will be over the moon with his new roof on his garage thanks to you. Love Rachel from 17 grindleford court xx

Tanomi · 31 May 2018

5/5

Facebook

Absolutely amazing!! We sold and bought through chase Holmes and would highly recommend! Everyone I spoke to was friendly and professional, Heather is absolutely fantastic and really goes above and beyond to deliver an excellent service!!! Thank you so much!!!

Gemma · 24 February 2018

5/5

Facebook

The Chase Holmes sales service is excellent. Particular thanks to Heather Fawcett who did everything she could to push the sales through with her first class communication and exceptional levels of customer service. Thanks to her and the team!

Paul · 6 September 2018

5/5

Facebook

Chase recently assisted us with our sale, despite having issues with solicitors along the way Heather was a massive help and managed to get things sorted for us and kept us up to date along the way. Big thank you.

Danielle · 2 July 2017

5/5

Facebook

Big thanks to Carol, Christopher and the team at Hebburn for all of your professional support, help and advise regarding our rental property. Couldn't have done it without you, keep up the fantastic hard work and commitment

Colin · 22 May 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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