Every review we hold for the Hebburn office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookKept me upto date with any viewings and the feed back from the viewers. Always helpful, especially Susan in the Jarrow office. Totally recommend them!
Gillian · 4 November 2021
Agent replied · 22 February 2025
Hi Gillian! Thank you so much for such lovely feedback, and your recommendation is truly appreciated. Great work to our Jarrow team, and outstanding efforts from our Susan, we wouldn't expect anything else. Thanks again Gillian, wishing you many happy returns, from all of us at Chase Holmes :)
★★★★★ 5/5
FacebookWe have just secured our home with chase Holmes. Chris the rental manager has been absolutely incredible, finding us a home that we absolutely love! Chris has kept us informed with what’s going on every step of the way and any problems or issues we had he was straight on to them getting them resolved. He’s worked out of work hours answering any questions we had, any stress that I had he was always there for reassurance. Chase Holmes is extremely lucky to have Chris as part of their team as he is outstanding in all areas of his job. Thank you xx
Kayleigh · 25 April 2019
Agent replied · 22 February 2025
Wow! Thank you Kayleigh. I try my best x
★★★★★ 5/5
TrustpilotExcellent service from everybody…
Excellent service from everybody concerned for selling my house .. staff were friendly and approachable and the communication was very good keeping me informed all the way. highly recommend anyone looking to buy or selling there home .. thankyou to everyone who delt with my property
Steve · 4 June 2025
★★★★★ 5/5
FacebookJust recently bought my first home and Chase Holmes were great throughout! Special thanks to Natasha who was amazing through the process! Massively recommend!
Olivia · 18 February 2021
Agent replied · 22 February 2025
Hi Olivia, thank you so much for your lovely feedback. Nice little shoutout Natasha! :)
★★★★★ 5/5
GoogleThird time I have used chase holmes and as always great service.
Essdav · 16 June 2025
Agent replied · 16 April 2026
🤩 Wow! Thank you for this amazing review and feedback..
The teams will be so happy 😀
Can’t wait to help you with your fourth sale 😉
Best wishes and have a fantastic day. 💛🖤💛
★★★★★ 5/5
GoogleA very quick house sale with good communication throughout.
Gayle · 16 July 2025
Agent replied · 16 April 2026
Hello Gayle,
Thank you for taking the time to leave us a review!
We’re so pleased to hear your sale went through quickly and that you felt well-informed throughout the process. That’s exactly what we strive for with every client.
Wishing you all the best for the future, and thank you again for choosing Chase Holmes!
Have a great day.
The Chase Holmes Team
★★★★★ 5/5
TrustpilotRecently used Chase Holmes to sell a…
Recently used Chase Holmes to sell a property, I found the service quite good, in less than a week the property that I was selling was up and live on their web site.
Within 30 mins of being on their website they were calling me with details of viewings, the 2nd person who viewed the property bought it, I had about 15 viewings in total.
I would recommend this company
Tyke · 20 November 2020
Agent replied · 4 June 2026
Thanks for your fantastic feedback :)
★★★★★ 5/5
FacebookSo Mam got her Keys to day from chase Holmes South Shields and boy what a fab company on the ball so fast with helping out and always there when needing advise I would 100% recommend this company our adviser Heather was also truly amazing thanks so much #teamchaseholmes #southshields
Scott · 29 June 2021
★★★★★ 5/5
FacebookGreat service throughout the process. Special mention to Grace and Heather for going above and beyond.
Kyle · 9 June 2021
Agent replied · 22 February 2025
Thank you for your recommendation Kyle, it's really appreciated!
Hope you'll be very happy in your beautiful new home
We are so proud of all our teams, nice shoutout for you two ladies...
Heather Fawcett Jill Sweeney
★★★★★ 5/5
GoogleGreat service and kept up to date through out process
Marc · 16 April 2025
Agent replied · 16 April 2026
We’re so glad you had a great experience. Your recommendation means a lot to us! If you ever need anything, we’re always happy to help., The Chase Holmes Team 🏡 …
★★★★★ 5/5
GoogleBrilliant service, keep up to date throughout the sale.
Dominic · 11 April 2025
Agent replied · 16 April 2026
Thank you for your review Dominic. We're glad you are happy with the service and enjoyed your experience with us. - Chase Holmes team 🖤💛 …
★★★★★ 5/5
FacebookA big thank you to Heather Fawcett for all her help in getting the sale of my property through. She went the extra mile, all the extra work she put into it and never gave up. Would definitly use Chase Holmes to sell the property and Heather to complete the sale. Thank you xxx
Clare · 14 May 2018
★★★★★ 5/5
FacebookA big Thank you to all the staff who put my worries when buying our new home. Everyone went out there way to help us get sorted into our new home . Fabulous caring helpful understanding staff when buying or selling. Thanks to everyone wouldn’t go anywhere else (if I ever need a new home) from Deborah & Davey
Deborah · 19 February 2021
Agent replied · 22 February 2025
Davey Carr
★★★★★ 5/5
FacebookWe had a particularly difficult sale. Problems cropped up at last minute and the chain was a little shaky to say the least! However with Heathers fantastic support and communications with everyone it all went through as planned. Great service from start to finish. Thanks Heather for your time and effort
Ian · 20 May 2016
★★★★★ 5/5
FacebookHeather Fawcett was absolutely amazing with helping us sell our house. She went above and beyond what we expected and really helped take away the stress of selling. Heather is an asset to Chase Holmes and if I ever sold again she would be the first person I called!
Peter · 1 May 2018
★★★★★ 5/5
FacebookFantastic support from the Heather Fawcett and the rest of the Chase Holmes team in the sale of my mother’s property in Hebburn
Kept me informed of progress at all times and positive can do attitude
We did get more £ for the property than we were expecting which was brilliant
Would definitely recommend
Derek · 21 April 2021
Agent replied · 22 February 2025
Thank you Derek... absolute pleasure 👍😉🏡
★★★★★ 5/5
FacebookBought my first home recently and I found the ladies at chase holmes were so helpful and were really good at explaining things to me and my wife as we didn’t understand some of the things our solicitors were saying thank you to heather and Kay who were so good at their jobs! Well done 😁 and thank you again 😁
Jennifer · 9 October 2018
Agent replied · 22 February 2025
Thank you for your kind comments Jennifer, we hope you are both very happy in your New Home 🏠
★★★★★ 5/5
GoogleOutstanding service from CHASE HOLMES ESTATE AGENTS........ Fantastic package offered to sell our home, the saying goes 'you get what you pay for' and we got MUCH MORE than we paid for that's for sure! HIGHLY RECOMMEND TO SELL YOUR HOME IF YOU WANT THE BEST PEOPLE TO DO IT! Best estate agents I have ever used (and I have used a lot in our area in the past) 100% CHASE HOLMES ALWAYS FROM NOW ON! Excellent service from start to finish.PositiveResponsiveness, Quality, Professionalism, Value
Bernie · 25 January 2022
★★★★★ 5/5
TrustpilotI purchased my home through Chase…
I purchased my home through Chase Holmes and they were absolutely brilliant. The staff are so helpful and efficient. I also really liked the gift box they gave me when I went to pick up my keys. It had lots of nice free samples of stuff including washing powder, 2 cans of cider and a face mask! Thanks Chase Holmes marvellous job 👏🏼😊🥇
Donna · 15 July 2023
★★★★★ 5/5
FacebookMassive thank you to Alison for her fantastic service and friendly manner. Very professional and efficient. My son will be over the moon with his new roof on his garage thanks to you. Love Rachel from 17 grindleford court xx
Tanomi · 31 May 2018
★★★★★ 5/5
FacebookAbsolutely amazing!! We sold and bought through chase Holmes and would highly recommend! Everyone I spoke to was friendly and professional, Heather is absolutely fantastic and really goes above and beyond to deliver an excellent service!!! Thank you so much!!!
Gemma · 24 February 2018
★★★★★ 5/5
FacebookThe Chase Holmes sales service is excellent. Particular thanks to Heather Fawcett who did everything she could to push the sales through with her first class communication and exceptional levels of customer service. Thanks to her and the team!
Paul · 6 September 2018
★★★★★ 5/5
FacebookChase recently assisted us with our sale, despite having issues with solicitors along the way Heather was a massive help and managed to get things sorted for us and kept us up to date along the way. Big thank you.
Danielle · 2 July 2017
★★★★★ 5/5
FacebookBig thanks to Carol, Christopher and the team at Hebburn for all of your professional support, help and advise regarding our rental property. Couldn't have done it without you, keep up the fantastic hard work and commitment
Colin · 22 May 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.