Every review we hold for the Hebburn office, from every platform, shown as written. First names only.
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5/5
FacebookProfessional and easy to contact. Very helpful in the Hebburn branch and a pleasure to work with.
Steve Β· 29 October 2021
Agent replied Β· 22 February 2025
Hi Steve! π‘ π
Thank you so much for your lovely feedback, we really appreciate your time and such kind words
Weβre so proud of all our teams at Chase Holmes and absolutely over the moon that our Hebburn branch have made such a good impression on you!
Thank you again, your feedback really does mean so much to us
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5/5
GoogleHaving dealt with several other estate agents over the years Chase Holmes and their amazing team stand out from the rest. Approachable, friendly and dedicated to getting the sale over the line. No one better from what I have seen.PositiveResponsiveness, Quality, Professionalism, Value
David Β· 13 June 2022
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5/5
FacebookMassive thank you to Chase Holmes for all there help! Especially to Heather and John, Fantastic Service xxx
Chloe Β· 29 January 2021
Agent replied Β· 22 February 2025
Thank you so much Chloe β€οΈπ‘
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5/5
FacebookProbably the best selling experience I have had. I have to say that Heather and the rest of the team were fantastic during probably one of the most stressful times you could have. They made sure I was kept up to date whenever I needed to be and were brilliant at pushing the sale through. Thank you!!!
Nigel Β· 11 February 2016
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5/5
TrustpilotGreat communication
I absolutely cannot fault the service I received from Chase Holmes. I bought a house through them. Heather and Kayleigh are brilliant. They were proactive in keeping me informed and in progressing the sale. I really appreciated this.
Thank you so much.
Cyndy Β· 16 December 2021
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5/5
Facebook10/10 again for the girls at South Shields. 2nd time we've dealt with Chase and had Heather looking after us during both moves. Fantastic communication keeping us updated every step of the way and really went the extra mile. Couldn't fault the service and would highly recommend to anyone in the future
Lori Β· 5 May 2018
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5/5
FacebookVery good all round Estate Agent, really good customer service.
Eli Β· 17 February 2021
Agent replied Β· 22 February 2025
Hi Eli! Thank you so much for your brilliant feedback π
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1/5
Trustpilot3 weeks ago I had a offer accepted on aβ¦
3 weeks ago I had a offer accepted on a property. All necessary paperwork was forwarded for acceptance, still no Sold sign! We've heard every excuse in the book. If they were a decent outfit they should donate all profits to charity!
Consumer Β· 12 February 2021
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5/5
FacebookHad a great experience with Chase Holmes with Susan and Natasha who kept in touch personally especially through this tricky period , and with Natasha making it easy to keep in touch throughout process to really keep it stress free , great experience π
David Β· 3 August 2020
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5/5
FacebookThnk you so Much Heather Fawcett for assisting us with the sale of our house. We really appreciate your emails, keeping us informed every step of the way. Your commitment and dedication has been greatly appreciated - even replying to emails out of hours οΏ½
Dominic Β· 28 June 2018
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5/5
FacebookJuile from Chase Holmes has been very helpful during the process of our house hunting. Her professional manner of assistanting the client is hard to find among nowadays estate agents. I highly recommend anyone to use Chase Holmes Estate Agents.
Cindy Β· 13 August 2019
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5/5
FacebookHUGE THANK YOU to all the fabulous staff at CHASE HOLMES from start to finish we received an outstanding service, couldnβt fault the communication throughout. Special mention to AMAZING Heather, canβt recommend enough xxxxx
Kathryn Β· 20 August 2020
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5/5
FacebookJust recently rented a property managed by Chase Holmes, Chris the rental manager has went above and beyond to keep us up to date about different properties and found us a perfect home. Would definitely recommend
Ryan Β· 24 April 2019
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5/5
FacebookMoving into my new home on Friday all thanks to the lovely Heather. She has been an absolute star throughout the buying process and made this as hassle free for me as possible. Brilliant service at Chase Homes X
Lynn Β· 22 February 2016
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5/5
GoogleChase Holmes did a good gob for us finding a buyer for our home and a good tennant for our flat. Very professional and friendly staff who keep you updated through the process. Highly recommend Chase Holmes.
Paul Β· 16 April 2018
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5/5
FacebookThank you to all of the lovely ladies at the South Shields office. Heather in particular has been so friendly and helpful ... she has definitely made moving house that little bit less stressful for us!!
Jen Β· 18 June 2018
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5/5
Facebooki would just like to thank alison at chase holmes lettings after discovering water dripping from boiler this morning alison was so helpful went above and beyond to help me. Thank you.
Rachel Β· 25 March 2018
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5/5
FacebookI have just completed on a house through Chase Holmes and was very impressed with their friendliness and professionalism through out, Nothing was to much trouble for them, A very BIG thank you.
Mark Β· 13 February 2017
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5/5
GoogleRating only, no written review.
Jessica Β· 11 May 2026
Agent replied Β· 11 October 2026
Hi Jessica,
Thanks for the 5 βββββ
We hope you love your new home π
Wishing you all the best from all the gang at Chase Holmes ππ€π
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5/5
GoogleWould recommend to anyone, very efficient staff and friendly to, kept us informed every day and sold our house very quickly, Brilliant.
Thomas Β· 16 April 2021
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5/5
FacebookHit a few snags on my house purchase but Heather and the rest of the South Shields team have always been so helpful and supportive throughout the whole process!
Ashley Β· 18 June 2018
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5/5
FacebookOne of the best agents in South Tyneside. Everyone from the Office staff to the accompanied viewers are great. Great agents to sell, let or buy from!
Anthony Β· 14 February 2018
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5/5
FacebookGreat service from heather and the team at hebburn, kept up to date regular and when i emailed i always got a reply very promptly, thanks again
Jade Β· 10 February 2016
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5/5
GoogleRating only, no written review.
Zac Β· 16 February 2026
Agent replied Β· 16 April 2026
Wow, thanks for the 5 Stars πππππ
Best wishes from the team at Chase Holmes ππ€π β¦
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.