Every review we hold for the Hebburn office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookWe recently purchased our first home though Chase Holmes. Grace was great throughout my search, constantly providing suitable properties. Eventually one ticked all the boxes and the whole purchase was painless thanks to Heather, she was able to answer all of my questions at all hours and constantly provided updates. Also, a special mention to Kath who showed us around the property at short notice numerous times.
Thanks again 👍🏻
James · 6 June 2019
Agent replied · 22 February 2025
Hello James, Thanks for taking the time to provide such an excellent review.. We really appreciate when out customers go out of their way to share a brilliant experience at, lets face it, a really stressful time ! I'm so pleased to hear that all have done a fantastic job in helping you move home.. From us all at Chase Holmes we really hope you are happy with your new home 🏠😀
★★★★★ 5/5
GoogleI can't fault the amazing team at Chase Holmes.
They helped navigate our sale and purchase and made everything so much easier.
I wouldn't hesitate to recommend Chase Holmes to anyone thinking of moving home.
Tom · 27 November 2025
Agent replied · 27 December 2025
HI Tom,
What a fantastic review, thank you 🌟🌟🌟🌟🌟
We’re over the moon to hear everything went smoothly with your sale and purchase. The team will be buzzing to know they made things that bit easier for you! 🏡✨
In today’s world, a recommendation like yours goes such a long way in helping local businesses like ours thrive, and we really can’t thank you enough for spreading the word.
Have the best day.
Kindest regards from The Chase Holmes Team 💛🖤💛
★★★★★ 5/5
TrustpilotWe can't thank Chase Holmes enough for…
We can't thank Chase Holmes enough for their excellent service.
Fantastic communication especially Heather who kept us up to date on all aspects of the sale of our house and more.
Feedback off viewings was always followed up by the team and passed on.
Would recommend Chase Holmes without a doubt.
Mr · 20 November 2024
★★★★★ 5/5
GoogleWe used Chase Holmes to recently sell our property and the service , knowledge and helpfulness of all of the staff was excellent . They kept us informed of developments at every stage and they also liased with our solicitor to ensure the smooth running of the sale .
Val · 16 June 2025
Agent replied · 16 April 2026
Thank you Val for your review! We're delighted to hear you were happy with the service and support from the team throughout your sale. Keeping you informed and making the process as smooth as possible is always our goal 🖤💛, The Chase Holmes Team
…
★★★★★ 5/5
GoogleEverything was easy from start to finish to look at the property ,putting an offer in and also help chasing the solicitors from time to time , very helpful
James · 16 April 2024
Agent replied · 12 June 2024
Hi James thanks for your kind words and we hope we can assist you at some time in the future. Best wishes Jacqui Holmes, Director
★★★★★ 5/5
GoogleI instructed Chase Holmes to sell my mother’s proper which has been an emotional journey for me. I have been kept informed at each stage throughout the process. The sale went smoothly and the team were very professional whilst also being approachable and friendly
Jocelyn · 16 July 2025
Agent replied · 16 April 2026
Hello Jocelyn,
Thank you so much for your kind and heartfelt review.
We understand that selling a loved one’s property can be an emotional journey, and we're truly grateful you entrusted us to support you through it. We're pleased to hear that the process went smoothly and that you felt informed, supported, and in good hands throughout.
Wishing you all the very best, and please don’t hesitate to reach out if we can ever help again in the future.
Warmest regards,
The Chase Holmes Team
★★★★★ 5/5
GoogleChase Holmes dealt with the sale of our property quickly and efficiently and the all of the staff were friendly, helpful and knowledgable. We would recommend them to anyone wanting to market their property.
Ian · 16 October 2025
Agent replied · 16 April 2026
Thank you so much Ian for your kind words and ⭐⭐⭐⭐⭐!
We are thrilled to hear that our team made the sale of your property a smooth and efficient process. It’s wonderful to know you found our staff friendly, helpful, and knowledgeable. Your recommendation means a great deal to us!
Have a wonderful day.
Best wishes from The Chase Holmes Gang 💛🖤💛🖤
★★★★★ 5/5
GoogleChase went above and beyond to help with the sale of my property
Ian · 11 April 2026
Agent replied · 16 April 2026
Hi Ian,
Ahh thank you so much, that’s really made our day 😊 (and we love the 5 ⭐⭐⭐⭐⭐)
We’re absolutely delighted we could help with your sale and even more so that you felt we went above and beyond. That’s exactly what we aim for, so it’s great to hear it came across that way 🏡
Thanks again for trusting us with it, we really do appreciate it! 🙌
Have a fab day best wishes from The Chase Holmes Team 💛🖤💛
★★★★★ 5/5
Googleabsolutely lovely people at Chase Holmes, helped me through buying my first house wonderfully. Heather who helped me was super responsive to any questions and gave me updates as soon as they came through. Amazing service all round <3
Kodi · 16 August 2025
Agent replied · 16 April 2026
Hi Kodi,
Thank you so much for your kind words! We’re absolutely thrilled to hear Heather made your first home-buying experience smooth and enjoyable. She’ll be delighted to know you appreciated her responsiveness and updates.
We do have the most amazing team here at Chase Holmes, and it’s wonderful to see that reflected in your experience.
Welcome to the Chase Holmes family, and if you ever need anything else, we’re always here for you! ❤️🏡
Best wishes,
The Chase Holmes Team 💛🖤💛
★★★★★ 5/5
GoogleChase Holmes have been fantasic thoughout the whole buying process. Would highly recommed.
Carly · 2 April 2026
Agent replied · 16 April 2026
Hi Carly,
😊Thanks a million for the lovely 5 ⭐⭐⭐⭐⭐
At Chase Holmes, we always want the very best for our buyers and sellers, and we pride ourselves on supporting you every step of the way, from start to finish. Buying or selling a home can be stressful, but having the right support really makes all the difference. We’d be absolutely delighted to help you again in the future if you ever decide to buy or sell, it would be our pleasure! 💛
Have a fab day, best wishes from all the Chase Holmes Gang 💛🖤💛
★★★★★ 5/5
GoogleFrom the valuation to keys handover Chase Holmes have been great, really helpful and friendly, have used them in the past and will do again.
Thank you
Ken · 28 October 2025
Agent replied · 27 December 2025
Hi Ken 🖐
Thanks so much for leaving such a lovely ⭐⭐⭐⭐⭐review!
We are so glad everything went smoothly from the valuation to the keys handover. It’s always great to see familiar faces come back to us, really appreciate your continued support and we can’t wait to help you again in the future!
All the best, and see you soon from all the gang at Chase Holmes 💛🖤💛🖤
★★★★★ 5/5
GoogleThe whole team at Chase Holmes were very professional and helpful throughout the sales process. They kept us up to date with all developments and supported viewings and tradesmen when needed. Would highly recommend and use again.
Sara · 16 July 2025
Agent replied · 16 April 2026
Thank you for your review! We're so pleased to hear you had a positive experience with the team. It was a pleasure supporting you through the sales process, and we really appreciate your recommendation. We'd be more than happy to help again in the future! - The Chase Holmes team 🖤💛 …
★★★★★ 5/5
FacebookChase Holmes manage the property I rent. All staff are incredibly helpful and respond to queries very quickly.
A big thank you to Allison last night who called in on her way home from work to help me with a boiler issue. she resolved the problem in no time at all. much appreciated Allison.
Thank you.
Teresa · 26 January 2019
Agent replied · 22 February 2025
Good morning Teresa 😀 what a lovely way to start our day by receiving such wonderful feedback, we appreciate you taking the time to do this...Thank you 🤩
We have a lovely bunch of people who work with us and Allison is without question a star 🌟 she always goes above and beyond again a true Chasette 💗 always putting our customers first 😉
★★★★★ 5/5
GoogleGenuinely couldn't have asked for a better team to help sell my property. Thank you so much again!
Natalie · 24 December 2025
Agent replied · 27 December 2025
Hi Natalie 🖐,
Wow, thank you for the 🌟🌟🌟🌟🌟 stars!
We’re so happy to know you’re pleased with our service, your support truly brightens our day!
Best wishes from all the gang at Chase Holmes 🖤💛
★★★★★ 5/5
GoogleI have recently used Chase Holmes to sell my property. From start to finish they have kept me up to date regarding the sale, provided a competitive price for their fees and their customer service is excellent. I would highly recommend them.
Karen · 16 April 2025
Agent replied · 16 April 2026
Hi Karen, Thank You for the amazing review, we are so glad you had a great experience with us. We are always here and happy to help - The Chase Holmes Team 🖤💛🏡 …
★★★★★ 5/5
GoogleWe purchased a home through Chase Holmes and they have been amazing keeping us updated along the journey. Fantastic staff no question is too big. Received a beautiful pack to welcome us in our new home too! Thank you so much
Kirsty · 16 April 2025
Agent replied · 16 April 2026
💛🖤💛 …
★★★★★ 5/5
TrustpilotA truly friendly and professional team
A truly friendly and professional team. They have been wonderful from day one of would highly recommend using chase holmes they really care which is a rare thing in this sector [in my opinion] lovely to deal with keep you updated with everything and very quick service from making the first call. Thanks for all your support Lisa and keith grey.
Lisa · 24 August 2025
★★★★★ 5/5
GoogleAbsolute pleasure to deal with, no hassles no stress, just professional service from start to finish
Thank you
Brian · 11 August 2026
★★★★★ 5/5
GoogleVery helpful and supportive
Sandra · 2 April 2026
Agent replied · 16 April 2026
Hello Sandra 🖐
Thank you so much for dropping us a 5 ⭐⭐⭐⭐⭐ review, it means the world to the team.
We hope we can be of help in the future and look forward to seeing you.
Kind regards from all the team at Chase Holmes 💛🖤💛
★★★★★ 5/5
GoogleBuying my first property was made easy using Chase Holmes. All the staff are friendly, helpful and knowledgeable. Wouldn't hesitate to use them again in the future! Thank you!
Michael · 16 August 2025
Agent replied · 16 April 2026
Hi Michael 🖐
Great news getting this 5 ⭐review, thank you so much! We are really pleased we could help make buying your first property easier. The whole Chase Holmes team sends their best wishes for the future!
Remember, we’re always here if you need any help down the road.
Thanks again and take care,
The Chase Holmes Team 💛🖤💛
★★★★★ 5/5
GoogleThank you for selling my house in 5 days!!! Amazing service from the start to completion... The Fantastic Sales Progression Department made selling a breeze! I have used other estates agents in the past and also used a different estate agent for buying on and I can honestly say there is no comparison! I highly recommend Chase Holmes and will certainly use you to sell again in the future. Thank You!
Kayleigh · 16 April 2022
★★★★★ 5/5
FacebookI cannot recommend Susan and Heather enough. They went above and beyond to support us in securing our dream home and selling our house. We went from no intention on moving house to viewing a popular property, getting our offer accepted and selling our home within a week and they made the process seamless. From nudging our buyers solicitors, contacting other estate agents and even helping us with a council check - absolutely amazing service!! Thank you so much ladies
Gemma · 17 December 2019
★★★★★ 5/5
GoogleGuys at chase holmes are brilliant, always a message away and make sure things go smoothly the way you want it to. Very catering, highly recommend
Emmy · 19 August 2025
Agent replied · 16 April 2026
Hello Emmy 🖐
Great to hear such positive feedback and get another ⭐⭐⭐⭐⭐!
We’re so pleased everything went smoothly and that you felt well supported 😊.
We hope you’ll use us again or recommend us to friends in the future! 🤞
Have a fab day and best wishes from the Chase Holmes Gang 💛🖤💛
★★★★★ 5/5
FacebookExcellent service from start to finish of my recent purchase. After dealing with a different local estate agent for several months Chase Holmes were a breath of fresh air. Special thanks to Julie in the Hebburn branch and Heather in South Shields you are both absolute stars. Many Thanks.
Tony · 25 March 2019
Agent replied · 22 February 2025
Hello Tony, thank you very much for the brilliant review. We think both Julie & Heather are brilliant so to hear this from a valued customer is fantastic. Thanks for taking the time to write the review and good luck in the future. If any of your friends or family are in need of our services then please send them our way
Kind regards
David
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
