5/5
Matt was very helpful and welcoming and had a good knowledge of the property and it’s history.
Agent replied · 8 June 2023
Thank you for the 5 star review.
Trusted Agent profile · Heaton Moor
★★★★★
165 reviews across 1 platform
218 Heaton Moor Road, SK4 4DU
Philip James Kennedy's office in Heaton Moor, at 218 Heaton Moor Road, is rated 4.5 out of 5 across 165 reviews on 1 platform, including 165 Google reviews rated 4.5.
Every review we hold for the Heaton Moor office, from every platform, shown as written. First names only.
5/5
Matt was very helpful and welcoming and had a good knowledge of the property and it’s history.
Thank you for the 5 star review.
5/5
I had a viewing at a property with Philip James Kennedy - thanks to Matt for being friendly and helpful.
Thank you for your 5 star review!
5/5
We bought a house through Philip James Kennedy and from start to finish Rick, Lisa and the team were excellent. We had a bit of a rocky road but got there in the end with our house purchase (no fault of the estate agents). Philip James Kennedy kept us informed and were always very professional. We would use them again if needed.
1/5
Phoned to try and view 2 properties, can't view either as one has to many people viewing and not taking any more! Second can't view as not registered with them, wasn't inclined to register as their attitude and tone absolutely stinks..... I am guessing they don't undertake customer care training... Might help them. I am a genuine house purchaser and in a good buying position but the didn't even get to that, most disappointing. This must be disappointing for sellers to as you are being denied genuine prospective buyers.
Hi Heather, thank you for your review, we're disappointed to hear that you didn't have a good experience with Philip James. We work hard to make sure that prospective clients (buyers and sellers) are able to access our services and receive excellent customer service - and it sounds like you didn't receive this unfortunately! If you would be able to provide more details of your experience including which properties you were interested in, and which staff you spoke to (if you recall) to feedback@philipjames.co.uk then we can look into it further for you. Thank you.
5/5
Brilliant service, highly recommended!
Thank you for your kind words! We’re delighted to hear you had a positive experience and really appreciate your recommendation. Kind Regards: The Philip James Team
5/5
Matt was really helpful in the viewing and answered any questions we had.
Thank you so much for your 5 star review! We will pass your comments over to Matt :)
5/5
Matt was great! Had all the information and very helpful! Great service!
Thank you for the 5 star review!
5/5
Very helpful and professional. Shout out to Wayne who provided great service.
Thank you for your review! I shall pass your comments onto Wayne!
5/5
Fantastic experience, Matt was quiet helpful and answered all questions, well done.
Thank you for your 5 star review!
5/5
From dealing with the sale of my property, to the purchase of my new one, Philip James were a pleasure to deal with. I needed to sell my property quickly, so as not to miss out on my purchase, and Philip James didn't disappoint. I was then updated regularly on the two transactions, which was very important especially towards the end. Lisa in particular went out of her way to make the exchange/completion as painless as possible. Would definitely use Philip James again
Hi Barry, thank you for your glowing review, we are so glad that you had a great experience with Philip James for the sale and purchase of your properties! We look forward to working with you again in the future! All the best!
5/5
Way ahead of the competition, it really was a pleasure to deal with all the team at Philip James while selling our family home in Heaton Moor, they approached things very positively despite not being an ideal time of year to sell. Took the time to understand what made our property attractive and generated lots of viewings in no time. In a very short time these viewings turned into a very good sale price over what we had expected. You only have to meet them, see the way they present themselves, their promotional material etc to see why they more than earn their fee. Added to this even after a sale was agreed they were always easy to get hold of and assist with speeding the process through to completion, a combination of hard work and expertise.
Hi Paul , Thank you for your glowing review, we are so glad that our staff were so helpful in your sale! It is great to hear that they seem to have gone above-and-beyond for you! All the best, we look forward to working with you again in future, if the need arises!
5/5
We used PJK to sell our house, we found Mark and his team great. Our house sold super fast and we achieved more than the asking price too. The process was as smooth as it could be from start to finish and we wouldn't hesitate to recommend. Thanks :) P.s. The mortgage advisor Leanne was also fantastic.
5/5
Very helpful viewing team. Matt was great - would recommend!
Thank you for your 5 star review. Matt is a great viewing rep, we appreciate your feedback.
5/5
Matt was really helpful with this viewing, thank you.
Thank you for your 5 star review!
5/5
Matthew was very helpful - answered all our queries
Thank you for your 5 star review!
5/5
Sue showed us around the house, she was welcoming and tried to answer any questions we had at the property. She let us look around the rooms and we didn't feel we were on a time frame.
Thank you for your positive feedback! We're delighted to hear that Sue provided you with a warm welcome and took the time to ensure all your questions were answered during your tour of the property. If you have any further questions or … More
5/5
10/10 for Franca who helped sell our home. We faced challenges but supported throughout the process. Franca conducted herself professionally and polite. Franca always kept us in the loop from viewings to the final day who personally came to …
Dear A Huss Thank you for taking the time to rate and review our service. We are glad to see that you were assisted accordingly.
5/5
Matt was very helpful with answering any questions
Thank you for your review.
5/5
Matt was very helpful and friendly today
Thank you for your review.
5/5
Matt was very helpful on our viewing
Thank you for your 5 star review.
5/5
Matt was extremely friendly and helpful!
Thank you for your 5 star review.
5/5
Matt was really lovely and helpful!
Thank you for your review.
5/5
Matt was really helpful and friendly
Thank you for your 5 star review!
5/5
Matt was really helpful and friendly
Thank you for your comments and 5 stars!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Philip James Kennedy's Heaton Moor office has 165 reviews across 1 platform: 165 on Google.
Philip James Kennedy Heaton Moor is rated 4.5 out of 5 across all 165 reviews, and 4.5 out of 5 on Google from 165 reviews.
Philip James Kennedy Heaton Moor, 218 Heaton Moor Road, SK4 4DU.