Julian Wadden Heaton Moor reviews

★★★★★ 5/5

Trustpilot

Outstanding, professional and caring property agents

I couldn't recommend Julian Wadden highly enough to manage the most stressful and complicated process of buying and selling property. From the start of the process, with great marketing material, to the end of the process with our eventual exchange they have been brilliant. The communication between Nicola Viner has been outstanding, at times I am sure she went above and beyond her job to get things done. I love the online portal, making viewing and offers easy to see. My flat sold in less than 1 week and the whole process, just over 3 months. It wasn't always smooth but the calm and reassuring expertise from Nicola guided us through. Thank you to Nicola and all involved.

Claire · 25 October 2023

★★★★★ 5/5

Google

We had a great experience recently buying a home through Julian Wadden Heatons Branch. We were helped by Frankie and Alex during our purchase, both who were extremely helpful throughout the process and were always available to answer queries and to follow up on outstanding parts of the process. They were also very sympathetic to our situation of living in another city whilst buying in Manchester and were very helpful in facilitating visits from various service providers to the home to carry out surveys etc. Frankie in particular was extremely valuable during a mini-crisis with our original mortgage provider in dealing with the seller and keeping the process on track and we are very grateful for that. All in all, would thoroughly recommend Julian Wadden Heatons Branch. Thank you! Chris and Rachel

Rachel · 23 October 2023

★★★★★ 5/5

Trustpilot

Review

The staff at the Heaton moor office are especially helpful and extremely friendly, I have had the pleasure of working with Jade, Sophie and Ria, whenever I need help or advice they are always available to assist, keep up the good work!!

Amber · 12 August 2026

★★★★★ 5/5

Trustpilot

Quick to respond and Collette is always…

Quick to respond and Collette is always helpful

Gemma · 30 April 2026

★★★★★ 5/5

Google

Bradley at Julian Wadden has been absolutely amazing and turned very stressful circumstances into a seemless experience. My personal circumstances were listened too and acknowledged and all the help I needed was provided. Bradley has answered all my questions and has been more than happy to do so. Having never rented a property through a lettings agency before its a brand new experience for me and Bradley has made it simple, easy and stress free. Becoming a single mama is hard enough, let alone becoming a single mama thats been made homeless due to a relationship breakdown and Bradley has been a true asset to the team and made a single mama very happy, relaxed and now excited to be moving into her new home. Bradley is a true asset and credit to the team. Thank you so much. Will definitely use again if and when the time comes. Highly recommend.

Danielle · 27 September 2023

★★★★★ 5/5

Trustpilot

A Good Individual Matters

Julian Wadden have managed our buy-to-let flats in Manchester for several years. We like their slick structures and processes for securing reliable new tenants. For property management, we think the individual matters just as much (or more) than a good organisation. Megan Copson is an extremely safe pair of hands and gives us great confidence that Julian Wadden truly value our business and look after our flats.

David · 7 June 2024

★★★★★ 5/5

Google

We had a great experience recently buying a home through Julian Wadden Heatons Branch. We were helped by Frankie and Alex during our purchase, both who were extremely helpful throughout the process and were always available to answer queries and to follow up on outstanding parts of the process. They were also very sympathetic to our situation of living in another city whilst buying in Manchester and were very helpful in facilitating visits from various service providers to the home to carry out surveys etc. Frankie in particular was extremely valuable during a mini-crisis with our original mortgage provider in dealing with the seller and keeping the process on track and we are very grateful for that. All in all, would thoroughly recommend Julian Wadden Heatons Branch. Thank you! Chris and Rachel

Watkins · 27 August 2023

★★★★★ 5/5

Trustpilot

Good service

As a landlord I had a query regarding the new Renters rights bill and also management charges. I spoke to Estelle at the Heaton Moor branch she was extremely helpful and explained my query with good knowledge and professionalism. It was a pleasure dealing with her

Sue · 25 February 2026

★★★★★ 5/5

Trustpilot

Renting with Julian Wadden

This is the first time I was renting a property due to flooding in my property. I rented accommodation from Julian Wadden Estate agents and I have to say that they supported me throughout any problems I experienced. I would like to thank Ryan Skelton, Rachel and the entire team for their exceptional and professional service. I found that Ryan in particular was extremely polite, approachable and professional. He is an asset to Julian Wadden. Thank you everyone 😊🙏

Shy · 5 September 2023

★★★★★ 5/5

Trustpilot

Annie was super helpful with our…

Annie was super helpful with our renewal and made this process as easy as possible, thank you for your help

Megan · 19 December 2025

★★★★★ 5/5

Trustpilot

Estate agent experience

I would just like to thank Megan Copson/ Ryan Skelton for the service I’ve received today. I reported an issue with my front door and it was fixed within less then 2 hours. A pleasure to deal with. Nothing is too much trouble for Julian Wadden and the team. It’s nice to deal with professional estate agents. Ryan has been the best property manager that I’ve ever dealt with. I’d recommend Megan/Ryan and Julian wadden to anybody.

Mr · 12 September 2023

★★★★★ 1/5

Trustpilot

Everything went wrong with us.

Everything went wrong with us.I may list down 10points.To start with, we booked the property from India on 26th April by paying a holding deposit of £173 and informed the agent that we are traveling on 16th may( landing on 17th may) with 2 young kids and a lot of luggage so we need the place ready as soon as we land.The repair work was not done till we landed and even after 8 days of our arrival we haven't had a single viewing and got the keys only on 26th may..There were no proper communication with the agent.She never picks up the call..Only messages after our 10calls and 10 messages.Upon the agent's instructions, we booked a hotel(reluctantly as it was expensive, well informed to the agent also).We have informed the agent that we have no place to go and we need the property on 26th morning itself, she agreed then when we came to the property, there were no one to give us the keys..We were standing on the street with two kids and our luggage with no place to go.Then got the keys only in the afternoon after so many requests, calls.Delayed in repair work done even when we booked earlier, no proper communication, delayed responses and false information on the cooker( I have told that we will have a gas cooker instead of an electric one) but we found out that we have an electric one only when we moved in.Denied viewings whenever we demanded.We did our background checks as soon as we arrived here and gave the agent all the required details.After we moved, the cooker and radiators in every room were not working.We tried a lot to get in touch with the agent to sort this out.Then the management team, after so many calls, emails and messages responded and we only switched on the mains in order to get the things working.There were water clogging problem in the bathroom from the very first day we moved.So this way I can list down more issues we faced.But that's all for now.

Mrs · 19 June 2023

★★★★★ 5/5

Trustpilot

Collette has been great to work with

Collette has been great to work with, she is a very attentive and considerate property manager. Five stars from me!

Paul · 17 December 2025

★★★★★ 5/5

Trustpilot

Personal & responsive property management team

I had a career change and needed to move out of Manchester for a period of time, and so wanted to rent my flat out. From the beginning, the team at the Didsbury branch has been excellent and straightforward to work with. Special mention to Ryan Skelton who has been helping me with managing the property whilst I'm abroad. There were some unexpected teething issues with the flat, and he has been very responsive and takes full responsibility of tasks at hand. Strongly recommended.

Jon · 19 June 2023

★★★★★ 5/5

Trustpilot

My husband and I cannot thank Julian…

My husband and I cannot thank Julian Wadden Estate agents and the staff enough. In particular Laila who was excellent.We were with a very well know estate agent in Marple for a contracted 16 weeks. During that time we had very few viewings. I constantly had to get in touch to find out what was happening and usually the person who was allocated to the selling of the property wasn’t in or didn’t return my calls!We decided that we would try Julian Wadden.What a welcome we received!The staff are friendly, professional and very much respectful.The pictures were so good!They even did a Tik Tok walk through which gave a good representation of the space and layout of the house and garden.We had one viewing after another and 2 offers on the property! We sold the house and everything has run smoothly with the sale.Leila has informed me of every part of the process. If she wasn’t available Amber or another member of the team were able to advise me or answer any questions I had.All round I highly recommend Julian Wadden!They are simply the best at what they do!

Michelle · 12 June 2023

★★★★★ 4/5

Trustpilot

Good customer service

Rae is usually the point of contact for myself and the staff member who gets in touch with me when my landlord makes requests for things such as arranging boiler/fire alarm checks etc. Every query I have is responded to quickly and I have found the customer service really good. The company have also been flexible with sending people round at alternative times if the time suggested by themselves or the landlord is not convenient for myself and the other tenant in the property.

BF · 5 June 2023

★★★★★ 5/5

Trustpilot

Good service

The company is really quick at responding to all issues keeps u updated at all times. Jade galtrey-smith has been amazing in all our dealings and sorted out everything for us really well.

Simon · 3 September 2026

★★★★★ 5/5

Trustpilot

Jade Galtrey-Smith is friendly, helpful, and my sole point of contact

Jade Galtrey-Smith is my go to property manager and her efforts on my behalf have created a much improved experience. She now ensures that I only need to deal with her as opposed to several different people within the organisation. She is always friendly and goes the extra mile to make my experience as smooth and stress free as possible.

Stephen · 23 September 2025

★★★★★ 5/5

Trustpilot

Julian Waddens - Heaton Moor

Julian Waddens look after my property portfolio. Excellent tenants found. Excellent service. Megan Copson is the person who deals with me on all matters. I can’t rate her highly enough. She never misses anything and deals with every issue swiftly and professionally . I have to say Megan and waddens score very very highly on a scale of performance. They keep me sane!

Michael · 6 June 2024

★★★★★ 5/5

Google

We have had an excellent experience securing our property with Julian Wadden. Our letting agent, Brad has been absolutely wonderful through every step of the process, very informative, friendly and available to answer all of our questions! We are moving across the country which has made viewing properties in person a little more difficult - Brad has been very understanding about this and has been excellent at guiding us through the process (and providing great area tips!). Overall I have been extremely impressed with the service received - the professional, friendly and approachable attitude of the team at Julian Wadden has really stood out compared to other letting agencies that we had been in contact with. Thank for making everything so easy Brad!

Caisey · 8 April 2023

★★★★★ 5/5

Google

Excellent and efficient service overall. My partner and I recently dealt with Bradley who helped us secure a lovely house in Heaton Norris. Although the house was very popular and therefore I’m sure lots of communication required for others too, Bradley kept us regularly informed at all stages and the communication was exceptional. No complaints whatsoever with the acquisition process, all very ‘pain free’ and we go into the property feeling confident that the management side of the business will be of a similar standard. Thank you.

Tom · 8 April 2023

★★★★★ 5/5

Google

We had a great experience recently buying a home through Julian Wadden Heatons Branch. We were helped by Frankie and Alex during our purchase, both who were extremely helpful throughout the process and were always available to answer queries and to follow up on outstanding parts of the process. They were also very sympathetic to our situation of living in another city whilst buying in Manchester and were very helpful in facilitating visits from various service providers to the home to carry out surveys etc. Frankie in particular was extremely valuable during a mini-crisis with our original mortgage provider in dealing with the seller and keeping the process on track and we are very grateful for that. All in all, would thoroughly recommend Julian Wadden Heatons Branch. Thank you! Chris and Rachel

Chris · 8 April 2023

★★★★★ 5/5

Trustpilot

Jade was kind and professional to me

Jade was kind and professional to me. Excellent with her work

Emmanuel · 1 October 2026

★★★★★ 5/5

Trustpilot

We had a great experience recently…

We had a great experience recently buying a home through Julian Wadden Heatons Branch. We were helped by Frankie and Alex during our purchase, both who were extremely helpful throughout the process and were always available to answer queries and to follow up on outstanding parts of the process. They were also very sympathetic to our situation of living in another city whilst buying in Manchester and were very helpful in facilitating visits from various service providers to the home to carry out surveys etc. Frankie in particular was extremely valuable during a mini-crisis with our original mortgage provider in dealing with the seller and keeping the process on track and we are very grateful for that.All in all, would thoroughly recommend Julian Wadden Heatons Branch. Thank you!Chris and Rachel

Chris · 13 March 2023