Julian Wadden Heaton Moor reviews

★★★★★ 5/5

Trustpilot

excellent experience with property management team

I’ve had an excellent experience with the property management team at Julian Wadden in particular Mia Aspinall who currently looks after my account. Mia is always friendly and approachable as well as being professional, responsive, and consistently proactive in looking after my property. Communication has always been clear, and any issues are handled quickly and efficiently. It gives me peace of mind knowing my property is in capable hands. I would highly recommend their services to any landlord looking for reliable property management.

Bernadette · 27 May 2026

★★★★★ 5/5

Trustpilot

Ria is my account lead

Ria is my account lead. Whenever there is any need to contact her she always replies within a short time. I feel that Ria is always receptive to any issues and always seeks to resolve them in a fair and balanced way. My experience dealing with her is always positive and I can recommend Julian Waddens based on my experience with her.

David · 21 August 2026

★★★★★ 1/5

Google

This was my first time with JW renting a property and I honestly can say it wasn't a great experience. If I could give no stars I would. After viewing the property i sent a letter to the landlord for me to be considered which I was advised to do only to find out down the line this never actually got sent to the landlord. They also said the landlord would prefer me to do the no deposit scheme which I wasn't keen on but did to secure the house. This is a con and a money making scheme for JW. The landlord never said they preferred this I found out at a later date. They forced me to end my tennancy when applying for my new house with JW because my old landlord was selling the properrtu i was in and there was months left on my tennancy even though they had an email from my old agent saying I was released from the contract and they spoke to them on the phone. I gave my notice so I could secure my new property with JW and had a date to move in so I was packed and booked removals only to get a call 48 hours before saying I couldn't move in due to the state the tenants had left it, and it was going to be pushed back another week. This left me with no where to go and I had to pay hundreds for an airbnb and to move dates with the removal firm. I expressed this to JW as it was there issue and they wouldn't contribute towards these costs which I found appalling how they can do that to people. Once I finally got the keys apparently the house had been deep cleaned. It was far from it and I had to clean the bathroom and kitchen especially before I could even unpack. Grease every where in the kitchen, it smelt, the toilet seat had to be changed immediately it was just awful. There was a massive leak stain on the kitchen ceiling, bearing in mind this house was supposedly checked and signed off. The kitchen window didn't shut or lock, the doors didn't close and when I had a shower water started pouring through the kitchen ceiling I honestly was so upset, deflated and realised I'd made a huge mistake going with JW. The landlord came round to fix things and thank goodness we had a conversation and realised it wasn't just me that had issues with them. All the jobs got done and the landlord was great and I communicated with them for the remainder of the year, if it was left to JW nothing would have got done. It said in the contract a house inspection would be done which was cool I rented for 14 years with another agent so that was standard. 4 months came and went I emailed to ask about an inspection and nothing back. This is why tenants are allowed to trash people's homes as JW do not check or have any input once they have your money. The staff are rude and unhelpful. What they get paid for im not actually sure as they did nothing. Staff changes constantly and your not kept in the loop who your point of contact is. My daughter is over 18 so on the tennacy but has complex additional needs and JW were told specifically not to use her email and number and that happened more than once rather than myself receiving the email. I still rent my property but now directly with the landlord and what a relief I no longer have to deal with these cowboys. Don't let them fool you in to thinking there a good company, I've warned everyone I know never to rent with this company. They caused me nothing but misery for months, I'm a single mother with an adult child I care for and all the issues caused her so much distress. Like i said once they have your money their not interested. * in responce to JW, I wouldn't trust you to investigate this at all it would ne a wate of my time even writing the email

Linz · 25 March 2026

★★★★★ 4/5

Google

This our second house we have sold with Julian Wadden & we were really happy with the photos, valuation & overall sale process. I’d particularly like to thank Catherine who we trusted to coordinate our viewings/open house given her strong knowledge of the local area & warm welcoming style. But the most thanks has to go to Bernie who acted like a life coach at varying stages of our complicated sale process. Like Catherine, Bernie has worked for JW for 15+ years & we trusted her entirely due to her strong local knowledge & we really respected her honest & open communication. Thanks again for getting us over the line.

Mike · 25 March 2026

★★★★★ 5/5

Trustpilot

So far so great!

I have been letting my property out, managed by Julian Wadden. They came highly recommended by a friend of mine and they have not disappointed me. The communication has been great, the invoicing very professional and overall being a landlord has been a low maintenance. My thanks to the team at Julian Wadden, especially Estelle Fletcher who has been in close communication with managing any issues relating to property for me.

Rambali · 6 May 2026

★★★★★ 5/5

Trustpilot

It's always a pleasure dealing with…

It's always a pleasure dealing with Jade Galtrey-Smith when i have a quiery or problem in the house. Jade is very professional, polite & always gets the tasks done asap. She is a asset to the company in my eyes, very relible & communicates with me all time as when & what's happening, i can't praise Jade enough.

Jackie · 20 May 2026

★★★★★ 5/5

Trustpilot

Excellent Customer Service

Collette Mitchell has been looking after my two apartments for the last few months and I have been more than happy with her service. She is always friendly, helpful, gets on with jobs promptly and liaises with me well.

Jenny · 2 September 2026

★★★★★ 5/5

Trustpilot

The relationship manager Collette is a…

The relationship manager Collette is a great support .. She resolves all matters and in a timely way and gives a balanced fair approach when managing the relationship between my self as a landlord and the tenant on various matters that arise ..

Mohamed · 28 July 2026

★★★★★ 5/5

Trustpilot

Due to moving in with partner I had to…

Due to moving in with partner I had to let my house out. Brad and bobak were great at creating the tenancy and finding tenants and now Estelle is my property manager who is great too

Ian · 1 September 2026

★★★★★ 5/5

Trustpilot

Jade is consistently helpful

Jade is consistently helpful, knowledgeable, professional and efficient. She has made our rental experience hassle-free and is superior to other agents I have dealt with over the years in every possible way.

Dave · 15 September 2026

★★★★★ 5/5

Trustpilot

Ria - Exceptional Service

I have dealt with Ria at Julian Wadden now on several occasions and Ria has been nothing but exceptional. Very articulate, knowledgable and quick to respond. We trust them with numerous properties not just one.

Emily · 21 August 2026

★★★★★ 5/5

Trustpilot

Thank you to Julian Wadden and Nicola

Everyone at Julian Wadden was helpful, responsive and crucial to getting my recent purchase over the line. A special thank you to Nicola for her support throughout the entire process.

Isaac · 18 September 2026

★★★★★ 5/5

Trustpilot

I have received a great service from…

I have received a great service from Julian Wadden and, in particular, Nicola Viner. Nicola has been friendly, polite, professional and reliable. She has helped to make the process of selling my house easier and I am very grateful to her for her help and support.

Karen · 21 May 2026

★★★★★ 5/5

Trustpilot

Property manager at Julian waden

Property manager at Julian waden, Jade Galtrey was fantastic handling client's property fantastically and it's always a pleasure the way she responds and resolves all matters raising. I recommend her!

Wisdom · 21 August 2026

★★★★★ 5/5

Trustpilot

Absolutely best estate agents out…

Absolutely best estate agents out there. Sophie has been the most kindest person when ive needed anything. Great communication and service. Couldn't of asked for more of a supportive company at this time. Put my faith back in to humanity how kind they have been.

Amanda · 29 April 2026

★★★★★ 5/5

Google

Writing on behalf of my mum and dad who completed the sale of their house in Heaton Chapel last week, the sale would not have been possible without Georgina. Georgina went over and above every step of the way, approachable, professional and highly competent - we could not recommend her enough

Amie · 15 February 2026

★★★★★ 5/5

Trustpilot

Thank you Jade

Thank you to Jade. She is always friendly, helpful and easy to deal with. Just this week she has smoothly implemented a section 13 notice. Due to her effective handling we have had no backlash from the tenant. Well done and thank you!

Catherine · 18 April 2026

★★★★★ 5/5

Google

Had a great experience as a new tenant renting with Julian Wadden. Amy and Scarlett were so helpful, professional and efficient and made getting into our new home as stress free as possible. I would highly recommend them if you are looking to rent in the area.

Anne-Marie · 15 March 2026

★★★★★ 5/5

Trustpilot

Jade has been really helpful

Jade has been really helpful, we have had a few teething issues with our property but she has replied promptly and been very efficient. Thank you

Louise · 13 August 2026

★★★★★ 5/5

Google

Bradley, Scarlett & Amy were fantastic in helping me secure tenants for my property. As a team they offered great communication skills and were on hand to answer any questions I had during the process. I would highly recommend Julian Wadden - Heatons.

Mark · 1 April 2026

★★★★★ 5/5

Trustpilot

Really positive experience throughout

Really positive experience throughout. The team at Julian Wadden Didsbury were helpful, professional, and kept me well-informed at every stage. Everything was handled smoothly and efficiently, and I always felt supported during the process. I would definitely recommend them.

Taban · 20 April 2026

★★★★★ 5/5

Trustpilot

The Heaton Moor Julien Wadden branch…

The Heaton Moor Julien Wadden branch has been managing my property for around 6 years and in that time they have offered a very professional service. I would definitely recommend Julian Wadden to any landlord who is looking for a property manager that they can count on. I have been dealing directly with Jade Galtrey-Smith in the last several months and she has been fantastic.

Charles · 16 September 2026

★★★★★ 5/5

Google

As a first-time landlord, I was wanting the process of letting my property to be as smooth as possible, Amy, Scarlet and the team at Julian Wadden made it seamless. They conducted thorough vetting and found reliable tenants within seven …

Stuart · 15 March 2026

★★★★★ 5/5

Google

We had a great experience with this estate agent during our move-in process. Scarlett and Amy were both extremely helpful, friendly, and easy to talk to from start to finish. They went out of their way to make sure we were fully prepared …

Noah · 15 February 2026