Every review we hold for the Heaton Moor office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleProfessional, friendly and reliable service from beginning to end. I’m a landlord and have let two properties in the past two months with Julian Wadden, working primarily with Jordanna and Lauren in the Heaton Moor office. I can’t recommend their services enough. Both agents are absolute assets to the branch. Both properties let for above asking price, as a result on Jordanna and Lauren’s excellent marketing skills and client relationships. I will definitely be working with Julian Wadden again in the future.
Isaac · 7 June 2022
★★★★★ 5/5
TrustpilotGot issues with the boiler
Got issues with the boiler, submitted the problem on the emergency portal and Megan Copson managed to get an engineer in a matter of 2 hours. He sorted everything for less than half an hour. Excellent service 5*
Stilyan · 31 May 2023
Agent replied · 6 July 2023
Dear Stilyan, Thank you for leaving your Property Manager Megan a 5 star review, it's great to read your positive feedback and that Megan assisted you so quickly in your boiler repair. Kind regards, Customer Care Team
★★★★★ 1/5
TrustpilotDon't Recommend!
Had an experience with putting in an offer for an apartment. The letting agent & company told me they would get back to me after a couple of days. Whilst I was checking up on the property they had blocked my number as I made previous calls to check up on the status of the offer. I found the staff at this company very rude and did not honor their agreement to contact me. I am very disappointed with the service of this company and would not recommended them ever.
Malik · 24 May 2022
★★★★★ 4/5
GoogleThe service from Waddens was 1st class. 11 out of 10. The people who dealt with me were excellent. Helpful, nothing was too much trouble. Would recommend this estate agent to anyone. They will not let you down.
Tom · 7 June 2021
★★★★★ 5/5
GoogleBradley provided us with a really friendly service, he was very efficient in relaying information to and from the landlord which has produced a quick turn around to moving into the property.
N · 31 October 2023
Agent replied · 28 April 2024
Dear Natasha
We're delighted to hear that Bradley provided you with such a friendly and efficient service. It's fantastic that his communication with the landlord led to a swift process, allowing you to move into the property quickly. If you ever have any more property-related needs or questions in the future, please don't hesitate to reach out. We're here to assist you.
Thank you for your positive feedback!
Best Regards,
Customer Care Team
★★★★★ 5/5
GoogleBradley provided us with a really friendly service, he was very efficient in relaying information to and from the landlord which has produced a quick turn around to moving into the property.
Natasha · 27 October 2023
Agent replied · 26 November 2023
Dear Natasha
We're delighted to hear that Bradley provided you with such a friendly and efficient service. It's fantastic that his communication with the landlord led to a swift process, allowing you to move into the property quickly. If you ever have any more property-related needs or questions in the future, please don't hesitate to reach out. We're here to assist you.
Thank you for your positive feedback!
Best Regards,
Customer Care Team
★★★★★ 5/5
GoogleI've had some terrible experiences working with Manchester Lettings Agents. Julian Wadden have provided by far the best service. The agent I dealt with was Bradley Fannon and he was excellent throughout.
John · 27 October 2023
Agent replied · 26 November 2023
Dear John,
We're sorry to hear about your previous experiences with other Manchester Lettings Agents, but we're delighted that Julian Wadden has been able to provide you with the best service. It's great to hear that Bradley Fannon, in particular, was excellent throughout your interaction.
If you have any more property needs or questions in the future, please feel free to reach out. Your positive feedback means a lot to us, and we're here to assist you further.
Best Regards,
Customer Care Team
★★★★★ 5/5
TrustpilotThanks Ryan from Didsbury
Ryan from Didsbury team is very helpful. he has sorted out the problems we had quickly. Thank you very much for the cooperation.
Mr · 1 May 2024
Agent replied · 26 July 2023
Dear Mustafa,Thank you for leaving a 5 star review our Property Relationship Manager Ryan. It's great to hear your kind feedback that Ryan is very helpful. Kind regards, Customer Care Team
★★★★★ 5/5
GoogleMe and my team have been cleaning Julian Wadden’s properties for the past year and they are great company to do business with beautiful properties and have great communication ⭐️ ⭐️⭐️⭐️⭐️
Marvin · 28 April 2025
★★★★★ 5/5
TrustpilotI sold my house with them
I sold my house with them, they were fast and efficient. Provided a range of information to support the advice that they gave. They were also in constant communication throughout the sale which really helped.
James · 10 July 2023
Agent replied · 6 July 2023
Dear James,Thank you for taking the time to leave a five star review, highlighting your experience purchasing with us.Nicola will be delighted that you took the time to acknowledge the great service provided. Reviews such as yours will help others in choosing their agent, so it really is appreciated.Kind regards,Customer Care Team
★★★★★ 5/5
GoogleLauren found a tenant for our property almost immediately. The service was fast, efficient and friendly. Communications were good. I would definitely recommend Julian Wadden for their property letting services.
Murray · 7 June 2022
★★★★★ 4/5
TrustpilotA helpful and responsive first time buyer experience
Nicola at Julian Wadden was very helpful and responsive. She made the first time buyer process less stressful.
Hannah · 12 July 2024
Agent replied · 23 August 2024
Dear Hannah,Thank you for your kind review! We're delighted to hear that Nicola was able to make your first-time buying experience less stressful with her helpfulness and responsiveness. We appreciate your feedback. Kind regards, Customer Care Team
★★★★★ 5/5
GoogleJordana and the team at Julian Wadden letting are the most helpful and professional team. They helped myself and my partner secure the house that we wanted. I can not recommend them enough.PositiveResponsiveness, Quality, Professionalism
Carl · 27 August 2021
★★★★★ 5/5
TrustpilotWe received solid advise on how to…
We received solid advise on how to achieve the best price for our property accompanied by a marketing strategy which made that possible. The JW team then worked hard, communicating with us throughout, to get us to completion.
Andrew · 10 February 2023
Agent replied · 6 July 2023
Dear Andrew,Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. I’m very pleased to see that you have clearly been impressed by the overall service you have received from Julian Wadden. Kind regards,Customer Care Team
★★★★★ 5/5
GoogleI couldn't have asked for more from Julian, Bernie and the team. I have used them both as letting agents and estate agents and they are friendly, prompt and always go the extra mile to help. I cannot recommend them enough!
Clare · 8 June 2019
★★★★★ 5/5
GoogleLauren Battersby was absolutely great to work with in setting up our tenancy. I would highly recommend working with her and the team at Julian Wadden Estate Agents!
James · 7 June 2022
★★★★★ 5/5
GoogleI have been using Julian Wadden for a number of years to find my tenants and manage my properties. Special thanks to Georgia for all her help this year.
I wouldn’t use any other estate agents 🙌 …
Danny · 7 June 2020
★★★★★ 5/5
Trustpilot5*handling
We reported the issue to Julian wddan and Megan handle the situation perfectly and told me what do and made it so easy
Daryl · 21 February 2024
Agent replied · 23 August 2024
Dear Daryl, Thank you for taking the time to leave our Property Relationship Manager Megan a 5 star review.We're glad to hear that Megan handled the situation perfectly and made it easy for you.Providing excellent service and resolving issues promptly is our priority, and we're delighted that Megan was able to assist you effectively.Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotHighly recommend!
Great communication, friendly and responsive, always happy to offer support and advice - really felt like the team helped me through what ended up being a lengthy and stressful process. Would highly recommend!
Kerry · 21 June 2023
Agent replied · 6 July 2023
Dear Kerry, Thank you for taking the time to leave us a 5 star review! Kind regards,Customer Care Team
★★★★★ 5/5
TrustpilotThe process of marketing the house and…
The process of marketing the house and then the negotiation on the sale were very professional and supportive. The whole team could deal with enquiries if key people were unavailable.
Dr · 9 September 2023
Agent replied · 29 October 2023
Dear Pamrla, We thank you for taking the time to rate us 5 stars.Kind regards, Customer Care Team
★★★★★ 5/5
GoogleI've been using Julian Wadden's for about six years now and i have always found them to be very friendly and professional. I deal mostly with Anna at the moment and I find her really helpful and friendly. Thanks Anna!
Sian · 8 June 2019
★★★★★ 5/5
TrustpilotAttentive and communicative
Julian Wadden were attentive and communicative letting agents when they managed our property. Megan always kept us updated and was very easy to contact. Best letting agents we've had by far!
Reb · 7 August 2023
Agent replied · 27 August 2023
Dear Reb, Thank you for leaving Relationship Manager Megan Copson a 5 star review. We really appreciate your positive feedback. Kind regards, Customer Care Team
★★★★★ 5/5
GoogleLauren was extremely helpful and professional in guiding me through the process of securing my tenancy at the property I wanted to rent. Highly recommend.
Twm · 10 September 2022
★★★★★ 5/5
GoogleLauren was a great help with securing me the property I wanted to rent. The whole process has been smooth and communication has been brilliant. Highly recommend
Clare · 7 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
