Every review we hold for the Heaton Moor office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI have viewed multiple properties with…
I have viewed multiple properties with JW over the past year and each time their representative has been helpful, friendly and genuinely professional. Peter showed me around a flat today in Didsbury today, his cheer on a baltic morning was the impetus for this review.
Rob · 6 January 2024
Agent replied · 27 August 2023
Dear Rob,We thank you for leaving our team at Heaton Moor a 5 star review. We are delighted to read how they all made your experience such a positive one.Kind regards, Customer Care Team
★★★★★ 3/5
TrustpilotPoor communication very few updates…
Poor communication very few updates unless I contacted them. The pictures of my property were not very good and only displayed high up in a side window I was told that would move around different windows but every time I passed it was in the same place. My solicitor kept me updated more.
Bob · 17 June 2023
Agent replied · 6 July 2023
Hi Bob, I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.Kind regards, The Customer Care Team
★★★★★ 5/5
GoogleI was amazed by how passionately I was assisted in securing my wonderful apartment by Bradley and Jordana.
They listened to my request & budget and guided me to secure my apartment in way (best) I have never seen in the UK.
Will definitely recommend over and over again.
Thank you guys.
Busayo · 5 July 2023
Agent replied · 7 July 2023
Dear Busayo,
Thank you for taking the time to rate Bradley & Jordana based in our Heaton Moor lettings team a 5 star review.
Kind regards,
Customer Care Team
★★★★★ 5/5
TrustpilotHana was a huge help throughout the…
Hana was a huge help throughout the entire process
Joe · 25 January 2023
Agent replied · 6 July 2023
Dear Joe,Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!Kind regards,Customer Care Team
★★★★★ 5/5
TrustpilotI highly recommend Megan Copson, at Julian Wadden, Heaton Moor.
Megan has efficiently and effectively dealt with my rental property. She is great at organising and dealing with situations that have arisen. Megan responds swiftly and has a friendly approach, she is an excellent communicator. I look forward to Megan managing my next tenancy.
Caroline · 15 January 2024
Agent replied · 23 August 2024
Dear Caroline,We thank you taking the time to leave 5 star feedback based on your recent experience with Megan our Senior Property Relationship Manager. Your positive feedback is valuable and we are delighted to hear you were so happy with the service you received from Megan. Kind Regards,Customer Care Team
★★★★★ 5/5
TrustpilotGreat experience
Amber at the Marple office gave us great service over a long period with a difficult purchase which eventually fell through due problems with the seller. When we found a new property through Julian Wadden Marple Amber again gave us great service leading to a speedy purchase!
Steve · 27 October 2023
Agent replied · 25 November 2023
Dear Steve, We appreciate you taking the time to leave 5 star review for Amber at our Marple branch. We are delighted that you received such a great service, leading to a speedy purchase. Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotHana helped to secure a great rental…
Hana helped to secure a great rental property for us in a highly competitive market. We always felt like she had our best interests at heart and made sure the property was in a great condition to move into. Communication was fast and clear - we would use Julian Wadden Didsbury again in the future!
Aamir · 5 March 2023
Agent replied · 6 July 2023
Dear Aamir, Thank you for taking the time to leave a 5 star review for Hana at our Didsbury branch.We really appreciate your kind words, reviews like yours help others choose their agent.Kind regards,Customer Care Team
★★★★★ 5/5
GoogleBernie and Julian were great from start to finish and we’re delighted to now be happy Heatons
Paul · 15 February 2026
★★★★★ 5/5
GoogleWe recently sold a property with Julian Wadden
The service from start to finish was excellent
Our agent kept us well informed all the way through the sale and was very helpful with any questions we had
Thank you
VINCENT · 29 March 2024
Agent replied · 28 April 2024
Dear Vincent,
Thank you for your feedback! We're thrilled to hear that you had an excellent experience selling your property with Julian Wadden.
Providing excellent service and keeping our clients well informed throughout the entire sale process is our priority, and I'm glad to hear that your agent was helpful and responsive to any questions you had.
Kind regards,
Customer Care Team
★★★★★ 5/5
GoogleAlex gave me a valuation for my property. He provided professional suggestions and maket price investigation. All the communications through email are good. Generally he will reply within two days. Recommended.
Tina · 19 August 2024
Agent replied · 26 August 2024
Dear Tina,
Thank you for your 5 star review! We're pleased to hear that Alex provided you with a professional valuation and valuable market insights for your property. It’s great to know that the communication was smooth and timely throughout the process.
We appreciate your recommendation and are glad you had a positive experience with us.
Kind regards,
Customer Care Team
★★★★★ 5/5
GoogleMoving house is chaos at the moment, Lauren was extremely understanding of my anxiety and very helpful in placating this! :) A big thank you to her and the team for the whole process, especially once the offer had been agreed, it was truly sublime!
Lucy · 7 June 2022
★★★★★ 5/5
GoogleMe and my wife have had a very positive experience with Julian Wadden so far, with particular help from Bradley. We have received prompt replies to any questions and the tenancy checks have been smooth and simple making the process of attaining a flat as stress free as possible.
Portalands · 1 August 2023
Agent replied · 2 August 2023
Dear Customer,
Thank you for leaving Bradley our Senior Lettings Negotiator based at Stockport a 5 star review.
Bradley will be delighted to read your kind comments.
Kind regards,
Customer Care Team
★★★★★ 5/5
GoogleThanks for the team to help us find our great new home, and it's a smooth and pleasant experiences. Special thanks to Bernie, she is professional and always ready to help. It's our first time purchase and have a lot of questions, she is patient and responsive. Highly recommend this agency.PositiveResponsiveness, Quality, Professionalism, Value
One · 27 August 2020
★★★★★ 5/5
GoogleWould fully recommend Julian Wadden, this is the second time I’ve purchased a house through them and service has been brilliant on both occasions. We dealt with Bernie throughout. She was really helpful and made the process very easy and pretty stress free.
Alastair · 11 August 2022
★★★★★ 5/5
TrustpilotJust bought my 2nd property through JW…
Just bought my 2nd property through JW Heatons branch. The branch manager and team are friendly and pro-active. I would highly recommend as the best agent to use in the heatons by far. Thanks Jordana, Bernie and the JW Heatons Team.
Alexander · 14 October 2022
★★★★★ 5/5
Trustpilotwe have regular dealings on a…
we have regular dealings on a professional basis with julian wadden they are one of the most helpful and timely property agents we work with special mention to joshua benson in the property management for your recent help.
Susan · 13 March 2024
Agent replied · 23 August 2024
Dear Susan, It's great to hear that you've had positive experiences with Julian Wadden, particularly with Joshua Benson in property management. We appreciate your recognition of his helpfulness and timeliness. Kind regards,Customer Care Team
★★★★★ 5/5
GoogleJulian Wadden were fantastic throughout our entire house purchase. Georgina in particular was super proactive in keeping things moving as smoothly as possible in what became a very complex and stressful chain. I have never worked with such professional, helpful and friendly agents and would not hesitate to recommend.
Rose · 16 June 2023
Agent replied · 23 June 2023
Dear Rose,
We appreciate you taking the time to leave Georgina and our team at Heaton Moor a 5 star review, it is great to read such positive feedback, thank you.
Kind regards,
Customer Care Team
★★★★★ 5/5
TrustpilotA gold-standard estate agent!
The staff at Julian Wadden are fantastic! Nothing is too much trouble and they couldn't be kinder. They make a stressful process as straight-forward as it could possibly be. Nicola in particular could not have been kinder and more level-headed. I couldn't recommend them too highly!
Hannah · 19 August 2023
Agent replied · 27 August 2023
Dear Nicola, We thank you for leaving such a kind 5 star review and are delighted by your kind words for Nicola our Didsbury Assistant Manager. Kind regards, Customer Care Team
★★★★★ 5/5
GoogleThe Lettings team at the Heaton Moor branch have been a pleasure to work with. They quickly got our property listed and let to good tenants. Thanks to Jordana, Brad, Alex and the rest of the team.
Tom · 8 January 2023
★★★★★ 5/5
TrustpilotEllis at Julian Wadden communicated very well and always…
Ellis, communicated very well and always keep us updated on an ongoing basis, this gave us reassurance and confidence in the company. Highly recommended
Caca · 25 October 2024
Agent replied · 23 November 2024
Dear Customer,We thank you for rating Elis 5 stars.It is great to receive your positive feedback and recommendation. Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotJulian Wadden always replied quickly…
Julian Wadden always replied quickly throughout the duration of my tenancy, and the one time I had requested some some maintenance work done it was done very promptly.At the end of my tenancy my deposit was sorted and returned without delay
Matthew · 24 November 2023
Agent replied · 31 December 2023
Dear Matthew,We thank you for taking the time to rate us 5 stars. It is great to hear your positive feedback and we wish you all the best. Kind regards, Customer Care Team
★★★★★ 5/5
GoogleAs a first time renter I was given so much support by Bradley , he really made the whole process very easy and reassured me everything will be okay and I would honestly give him a 10000/10 and would come back to Julian Wadden in the future :)
Zaynab · 17 May 2023
Agent replied · 7 June 2023
Dear Zaynab,
Thank you for leaving Bradley based in our Heaton Moor branch such a wonderful review!
We wish you all the best in your new property.
Kind regards,
Customer Care Team
★★★★★ 5/5
TrustpilotSell with Julian and Wadden 5 stars
From start to finish the most professional hard working team we have come across. We sold our property through them. Tom has a fantastic team behind him at Marple. I wouldn't choose anybody else but Julian Wadden In Marple.5 Star Review
Jordan · 17 November 2023
Agent replied · 25 November 2023
Dear Jordan,We thank you for taking the time to rate Tom Bell our Marple branch manager 5 stars. Your positive feedback will mean a lot to the whole Marple team. Kind regards, Customer Care Team
★★★★★ 5/5
GoogleIn my opinion this is the best Estate Agent in the Heatons. Very professional, friendly and fair fees. Frankie in particular was very responsive and did everything she could to complete this quite complex sale that lead to our onward purchase. Thank you!
Michael · 27 September 2023
Agent replied · 26 November 2023
Dear Michael,
What a kind review we appreciate your words & thank you for taking the time to rate Frankie our Heaton Moor Sales Negotiator 5 stars.
Kind regards,
Customer Care Team
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