Trusted Agent profile · Heaton Moor

Julian Wadden Heaton Moor reviews

4.6

★★★★★ Excellent

808 reviews across 2 platforms

14 Moorside Road, Heaton Moor, SK4 4DT

Julian Wadden's office in Heaton Moor, at 14 Moorside Road, is rated 4.6 out of 5 across 808 reviews on two platforms, including 411 Google reviews rated 4.7.

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4.7 / 5

411

Reviews on Google

This office

Trustpilot logo

397

Reviews on Trustpilot

This office

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Reviews

Every review we hold for the Heaton Moor office, from every platform, shown as written. First names only.

5/5

Google

Both Lauren and Liam provided excellent service and assistance when I was recently looking to rent an apartment. I have recently arrived from Australia and I was a little anxious about the process however Lauren has been so helpful and professional that it has been really straight forward. Really GREAT service - thank you!!

Joanne · 7 June 2022

5/5

Google

Brad was extremely helpful and understanding. Couldn’t recommend him more.

Iona · 1 August 2023

Agent replied · 2 August 2023

Dear Iona, We appreciate you leaving Bradley our Senior Lettings Negotiator based at Stockport a 5 star review. It's lovely to read your kind words. Kind regards, Customer Care Team

5/5

Google

Great experience so far with Julian Wadden and Jordana, their lettings manager, in assisting me with the management and letting of my property. Particularly tricky situation getting the property ready for letting from a distance, Jordana and the team have been extremely helpful and attentive throughout making the process much smoother.

Oliver · 10 October 2022

5/5

Trustpilot

Absolutely fantastic experience!

Absolutely fantastic experience! The whole process of renting with Julien Wadden was incredibly smooth, they were flexible and I found them genuinely helpful. A big shout out to our Lettings Agent Brad who was professional, knowledgable, insightful, and friendly from start to finish. He kept us informed and offered fantastic advice; an absolute credit to the company!

Joseph · 23 August 2023

Agent replied · 27 August 2023

Dear Joseph, Thank you for rating our Senior Lettings Negotiator, Bradley, based at Heaton Moor 5 stars. Bradley will be delighted to read your kind words. Kind regards, Customer Care Team

5/5

Google

Julian Wadden were great to deal with for the purchase of our property. Georgina was our main point of contact during the process and her communication, advice and professionalism was excellent throughout. The box we collected on completion day along with the keys was a lovely touch. Thank you Georgina and team!

Husni · 11 August 2022

5/5

Trustpilot

I have been renting a house via JW for…

I have been renting a house via JW for over 7 years now and the team are very polite, professional and helpful with a mention to Nazia Subhan who has recently helped me renew my tenancy so quickly and professionally! They really are a great team!

TOM · 2 April 2024

Agent replied · 23 August 2024

Dear Tom,It's wonderful to hear about your positive experience with us and it's evident that Nazia and the team, go above and beyond to ensure smooth and efficient processes for tenants. Thank you for sharing your feedback, and 5 star review. Kind regards, Customer Care Team

5/5

Trustpilot

Good support and service from everyone…

Good support and service from everyone especially Nicola.

Charlie · 15 August 2023

Agent replied · 27 August 2023

Dear Charlie, We thank you for taking the time to leave Nicola our Didsbury Assistant branch manager a 5 star review. Kind regards, Customer Care Team

5/5

Google

The staff at Julian Wadden were great during the entire buying process. Everyone I spoke to was friendly, helpful and professional from arranging the viewing, putting in the offer and dealing with the process right up to completion. I can recommend them highly and wouldn't hesitate to use them again.

Royston71 · 26 December 2023

Agent replied · 2 January 2024

Dear Royston, We thank you for rating our sales team at Heaton Moor 5 stars, it is great to receive your positive feedback. Kind regards, Customer Care Team

5/5

Google

Lauren has been great! She has made the entire rent process straight forward and stress free for us. I couldn't recommend her and Julian Wadden enough. Lauren has been super quick to respond to any queries we've had and has left us with a great impression of Julian Wadden!PositiveResponsiveness, Professionalism

Amy · 27 August 2022

5/5

Google

Me and my wife have had a very positive experience with Julian Wadden so far, with particular help from Bradley. We have received prompt replies to any questions and the tenancy checks have been smooth and simple making the process of attaining a flat as stress free as possible.

Matthew · 11 January 2024

Agent replied · 10 January 2025

Dear Customer, Thank you for leaving Bradley our Senior Lettings Negotiator based at Stockport a 5 star review. Bradley will be delighted to read your kind comments. Kind regards, Customer Care Team

5/5

Trustpilot

Julian Wadden in Didsbury is the most…

Julian Wadden in Didsbury is the most efficient and attentive estate agent we've ever dealt with. The procedure of reporting issues is clear and they always kept us posted the status. We always received replies from them promptly. They gave us great respect and comfort when dealing with urgent matters. Especially Rachael (senior relationship manager) is the star!

C · 17 May 2021

5/5

Google

Absolutely terrible service from them have been left with no heating or hot water for nearly two weeks reported Thursday two weeks ago I am 70 years old with health problems including COPD they just don't give a dam don't need ignorance from staff treating me like I'm stupid

Lynn · 30 December 2023

Agent replied · 28 April 2024

Dear Lynn, We deeply regret that you have had such a disappointing experience with our service. The conditions you described are far from the standards we aim to provide. We would ask you e mail complaints@julianwadden.co.uk to allow us to investigate further. Kind regards, Customer Care Team

5/5

Google

Julian, Francesca and the wider team at Julian Wadden Heaton Moor were just fantastic! A “can do” approach to everything, very pro-active and clear, it was a pleasure selling and buying a house through them and we couldn’t recommend them highly enough. Well done team, great job! ☺️

Andrew · 10 October 2022

5/5

Google

So happy with everything from start to finish. Julian who valued our home was very professional and friendly. Bernie was incredible - so helpful as lovely throughout the whole journey, loved dealing with her! Would highly recommend Julian Wadden to anyone look to buy or sell, we would certainly use them again xPositiveResponsiveness, Quality, Professionalism, Value

Rachael · 27 August 2021

5/5

Trustpilot

Selling my property with ease

My experience of selling a property with Julian Wadden has been incredibly positive. Ben took lots of time explaining their very well thought out process for valuing and marketing the property. Nicola carried through the sale to completion in just 2 months, which is great in this market. I would definitely recommend selling with Julian Wadden 🙌

User1234 · 1 June 2023

Agent replied · 6 July 2023

Dear Customer, We appreciate you leaving both Ben & Nicola based at our Didsbury sales branch a 5 star review. Such positive feedback helps others when choosing their agent. Kind regards, Customer Care Team .

5/5

Trustpilot

Rae - excellent service

Rae was very polite, courteous, helpful and informative.

Sam · 29 June 2023

Agent replied · 6 July 2023

Dear Sam,We thank you for leaving our Relationship Manager Rae a 5 star review. Kind regards,Customer Care Team

4/5

Google

After 23 weeks I finally moved into my new place and I did a lot of mithering as it was taking so long but I have to say the last few weeks Frankie pulled all the stops out sorry I can't give 5 stars as I don't think it warrants that .

Anne · 27 September 2023

Agent replied · 26 November 2023

Dear Anne, We thank you for taking the time to leave a review and wish you all the best in your new property. Kind regards, Customer Care Team

5/5

Trustpilot

Helpful and professional staff

Ryan and Rachael were helpful, responsive and professional throughout our tenancy.

Shaun · 7 March 2023

Agent replied · 6 July 2023

Dear Shaun,Thank you so much for your 5-star review! We will share this with Ryan and Rachael to let them know to keep up the amazing work.We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.Kind regards,Customer Service Team

5/5

Google

I have just finished the purchase of my first home via Suzzane! The whole process was simple and i couldn't have wished for anything better! Even with Covid, i wasn't able to visit the branch - but i could tell that Suzzane was providing service with a smile on the other end of the phone.PositiveProfessionalism

David · 27 August 2021

5/5

Google

We’ve had a great experience with Julian Wadden. From the lady who showed us around the property (apologies, can’t recall her name) to Jordana who has took us through the whole process. Jordana was our main point of contact and she was excellent, very prompt with replies and chasing things up. I’d definitely recommend!PositiveResponsiveness, Professionalism

Gemma · 27 August 2021

5/5

Trustpilot

A company who we regularly work with

A company who we regularly work with, Always professional and responded in a timely fashion, all the staff are very good, special mention for Joshua who we have have many dealings with and he is always on point and a pleasure to deal with.

CES · 13 March 2024

Agent replied · 23 August 2024

Dear Customer,It's fantastic to hear that you've had consistently positive experiences with our company! We greatly appreciate your feedback and are thrilled to hear that Joshua has been particularly helpful and professional in your dealings with us. We'll be sure to pass along your kind words to him.Kind regards, Customer Care Team

5/5

Trustpilot

Definitely recommend for didsbury area

I used Julian wadden (Didsbury office) for a house sale and their service was fantastic. Easy to get in contact with, professional, polite and easy to deal with from the start and kept me up to date throughout. Would definitely recommend.

Rick · 27 April 2024

Agent replied · 23 August 2024

Dear Rick, It's great to hear about your positive experience with our Didsbury office.Providing fantastic service, being accessible, professional, and keeping you informed throughout the process are all key elements of a successful real estate transaction. It's wonderful that we met and exceeded your expectations in all these areas. Thank you for sharing your recommendation, and it's fantastic to hear that you would confidently recommend us to others based on your positive experience!Kind regards, Customer Care Team

5/5

Trustpilot

Responsive and helpful

We have found Megan Copson in the property management department to be very responsive to our tenants’ needs. Megan does go to great lengths to find the best solutions where there’s a problem at the property and implements them quickly. Our tenants always seem contented which is a sign of a good property manager.

Andrew · 6 June 2023

Agent replied · 6 July 2023

Dear Andrew, Thank you for leaving your Property Manager Megan a 5 star review, Megan will be delighted to read your comments. Kind regards, Customer Care Team

5/5

Trustpilot

Excellent service provided by Jade

Excellent service provided by Jade. Deals with queries quickly and resolves the issue efficiently. Really happy with the work she has done from the handover from Edward Mellors to Jullian Wadden, with renewing tenancy contract.

Tayyaba · 17 September 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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