Every review we hold for the Heaton Moor office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHave had a difficult time trying to find a property but Julian Wadden on every experience were extremely helpful and patient. I have secured a place now and the agent I have been dealing with - Bradley - has been extremely communicative and patient, reassuring me as the process went on. Huge thanks to all at the Heaton branch.
B · 27 October 2023
Agent replied · 26 November 2023
Dear B de B
We understand that finding a property can be challenging, but we're thrilled to hear that Julian Wadden has been there to provide you with extremely helpful and patient assistance throughout your search. It's wonderful that Bradley has been a reassuring and communicative agent during the process. We'll be sure to pass on your thanks to all at the Heaton branch. Congratulations on securing a place, and if you ever need further assistance or have more questions in the future, please don't hesitate to reach out. Your kind words mean a lot to us.
Best Regards
Customer Care Team
★★★★★ 5/5
TrustpilotFantastic service from start to end…
Fantastic service from start to end…Well done Nicola and the team
Mr · 26 October 2023
Agent replied · 25 November 2023
Dear David, Thank you for taking the time to write such a glowing review about Nicola from our Didsbury office. It is great to hear you received a such fantastic service. Kind RegardsCustomer Care Team
★★★★★ 5/5
TrustpilotGeorgia was super helpful
Georgia was super helpful, always available to answer our questions. Would definitely recommend and use again!
Miss · 16 June 2023
Agent replied · 6 July 2023
Hi Victoria, Thanks for rating us 5 stars, we really appreciate it! It's great to hear that you're receiving a great service from Georgia.Kind regardsCustomer Care Team
★★★★★ 5/5
TrustpilotA big thank you to Julian Wadden and…
A big thank you to Julian Wadden and especially to Nazia Subhan. We had so many bad experiences with landlords in the past. We get responses immediately especially, if there is an issue and messages are directly forwarded to the landlord. It makes the renting experience so much easier!
Muriel · 17 May 2024
Agent replied · 23 August 2024
Dear Muriel,We're thrilled to hear about your positive experience with Senior Property Relationship Manager, Nazia.It's great to know that her prompt responses and efficient communication with the landlord have made your renting experience easier. Thank you for sharing your feedback!Kind regards, Customer Care Team
★★★★★ 5/5
GoogleAll the team at Julian Wadden were professional, knowledgeable and efficient in dealing with my sale/purchase.
Louis’ enthusiasm and sense of humour was greatly appreciated!
Bernie was consistently professional, reassuring and supportive when things were not going so smoothly along the chain!
Keeping lines of communication open she showed great tenacity and I’m so appreciative of the fantastic job she did.
Can’t recommend Julian Wadden highly enough. Thankyou!
Patricia · 7 June 2020
★★★★★ 5/5
TrustpilotPurchasing first home
Nikki was very helpful throughout the whole process. Excellent service which helped me complete quickly.
Miss · 22 June 2023
Agent replied · 6 July 2023
Dear Hannah,We thank you for leaving Nicola based at our Didsbury office a 5 star review. It's great to her she helped you complete so quickly. Kind regards,Customer Care Team
★★★★★ 5/5
GoogleLovely people to deal with, nothing to much trouble, great attitude.
Very professional while being friendly and helpful.
Easy to contact throughout the sale by phone or email and no need to chase for replies to questions. Great brochure and pics for the house which sold very quickly. We are very happy to recommend them.
Special thanks to Bernie, Jade M & Julian BethellPositiveResponsiveness, Quality, Professionalism, Value
Rob · 27 August 2020
★★★★★ 5/5
TrustpilotNicola was a big help throughout the…
Nicola was a big help throughout the process .
Chris · 14 November 2023
Agent replied · 25 November 2023
Dear Chris,Thank you for taking the time to write such a glowing review about Nicola from our Didsbury office. We greatly appreciate your feedback and are delighted to hear about your positive experience with her.Kind RegardsCustomer Care Team
★★★★★ 5/5
TrustpilotMegan is a great property manager & is…
Megan is a great property manager & is dead friendly and easy to converse with
Thomas · 9 June 2023
Agent replied · 6 July 2023
Dear Thomas,We appreciate you taking the time to leave your Property Manager Megan a 5 star review.Reviews like yours help others when choosing their agent. Kind regards,Customer Care Team
★★★★★ 5/5
GoogleWe would highly recommend selling and buying with Julian Wadden over other estate agents. We have always had a really warming professional experience with Julian Wadden. We have dealt with Bernie from the Heaton's office many times during our long and painful search for our dream home and she has been amazing throughout, always attentive and helpful.
Philipp · 7 June 2022
★★★★★ 5/5
GoogleI have no words to describe and recommend Lauren. From the very first moment she was so helpful and patient with us. All the procedure was made soft due to her. Thank you so much Lauren!
I highly recommend you let from Julian Wadden, they are so professional, friendly and helpful every time.
The service was exceptional!
Eriona · 7 June 2022
★★★★★ 3/5
TrustpilotDisappointed with the treatment when leaving the rented property
We rented we JW for almost 4 years, always great, never had problems until we left.From the moment I returned the keys I had no more replies to my emails, I felt really let down by Nazia and Charlotte. I felt that because we were leaving we didn’t matter anymore.
Marta · 10 April 2024
Agent replied · 23 August 2024
Dear Marta, We're sorry to hear about your disappointing experience towards the end of your tenancy. Your feedback is valuable, and we'll ensure it's shared with the appropriate individuals.Customer satisfaction should remain a priority regardless of the stage of the tenancy. Kind regards,Customer Care Team
★★★★★ 5/5
Trustpilot100% recommend
We felt very well attended too by Umair at the Didsbury office. I personally think the open days are great, as they allow the vendors to prepare and be able to schedule their time, instead of as hoc viewings. I would recommend Julian Waddens to anybody else selling their home. We also found the buying process to be smooth with Waddens.
Frankie · 23 July 2023
Agent replied · 26 July 2023
Dear Frankie, Thank you for taking the time to leave Umair our Senior Sales Negotiator based at Didsbury a 5 star review. We appreciate you taking the time to provide feedback. Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotVery nice people especially Umair who…
Very nice people especially Umair who helped us during the journey. Very pleased.
Mr · 18 July 2023
Agent replied · 26 July 2023
Dear Mohammad, Thank you for leaving Umair our Senior Sales Negotiator based at our Didsbury branch a 5 star review. It's great to hear you were pleased with the service provided. Kind regards,Customer Care Team
★★★★★ 5/5
TrustpilotAmazing service!
Ellis lock has been helping us in regards of a property we’re moving into and he has been amazing, so helpful and patient with us! Highly recommend and very happy with how everything has went :) thankyou ellis!
Paige · 17 October 2024
Agent replied · 23 November 2024
Dear Paige,Thank you so much for your wonderful review! We're thrilled to hear that Ellis has been such a great help during your move. His patience and support truly make a difference, and we’re glad everything went smoothly for you. We appreciate your recommendation and wish you all the best in your new home!Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotI had an issue with the water closet in…
I had an issue with the water closet in my toilet which is leaking. I want the heatons management of Julian Wadden and Megan Copson is so helpful. Megan sought approval from my landlord and got permission to send plumbers to my house. The leak was fixed. I really thank Megan for the assistance.
Ibidayo · 12 August 2022
★★★★★ 5/5
GoogleHad a great moving experience with Julian Wadden. Amy Oliver my letting agent was amazing very helpful.
Wild · 13 July 2025
Agent replied · 11 September 2025
Good morning,
Thanks for taking the time to leave us a 5 star review.
In articular, thanks for your kind words about Amy, I'll be sure to pass them on!
Should you need anything else from us, don't hesitate to get in touch.
Best wishes,
Customer Care Team.
★★★★★ 5/5
TrustpilotA great service!
As the previous owner of the Business it is great to see a new Colleague like Hayley Murray joining the company. Hayley brings to her role, enthusiasm, great property management knowledge, a can do attitude and most importantly for our portfolio quick responsiveness on any property related issues. Keep up the great work Hayley!
JW · 14 December 2023
Agent replied · 31 December 2023
Dear Julian,lt is lovely to hear from you! Thank you for taking the time to leave Hayley such a kind review, Hayley will be delighted! Kind regards, Customer Care Team
★★★★★ 5/5
GoogleBrad was extremely helpful and informative- overall a good and easy process securing our flat.
Olivia · 8 April 2023
Agent replied · 7 June 2023
Dear Olivia,
We thank you for leaving Bradley in our Heaton Moor rentals team a 5 star review, Bradley will be delighted.
Kind regards,
Customer Service Team
★★★★★ 5/5
GoogleI can't thank Marley enough. He was the first person within an estate agents who actually listened to my needs. All others had just referred me back to registering with rightmove. He came over very professional and attentive and was empathetic to my current housing situation. Marley is an asset to Julian Wadden Estate agents.
Joan · 7 June 2022
★★★★★ 5/5
TrustpilotExcellent throughout
Cannot fault using Julian Wadden. Honest appraisal, efficient in getting it to market but not at the cost of dropping any standards - which are exceptionally high, customer service and communication are superb from start to finish. There’s a reason why they have such a good reputation and by using them, you truly do understand why. Highly recommend them.
Laura · 19 July 2023
Agent replied · 26 July 2023
Dear Laura.We thank you for leaving us such a glowing review. It's a pleasure to be recognised for our high standards and customer service. Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotLook no further
Julian Wadden have been consummately professional in our purchase of one of their properties.They acted as intermediaries in negotiating an agreed price. They allowed us escorted access to the building on several occasions. Staff were polite, efficient and friendly.All in all they made a sometimes fraught event very easy. Highly Recommended.
Robin · 26 January 2024
Agent replied · 23 August 2024
Dear Robin,We are truly grateful to receive your 5 star review and positive feedback.Reviews like yours make all the teams hard work worthwhile.Thank you.Kind regards,Customer Care Team
★★★★★ 5/5
TrustpilotIncredible experience from start to…
Incredible experience from start to finish. My partner and I have just rented a property through Julian Wadden and the whole process was incredibly smooth and easy. Everyone we dealt with: Bradley, Jason and a lady in the office (sorry we didn’t get your name), were incredibly professional and friendly. Would have no hesitation recommending or using them again
Anca · 13 July 2023
Agent replied · 26 July 2023
Dear Anca, We thank you for taking the time to leave our lettings team at Heaton Moor a 5 star review. It's brilliant to read you wouldn't hesitate to recommend them. Kind regards, Customer care Team
★★★★★ 5/5
GoogleAbsolutely fantastic experience! The whole process of renting with Julien Wadden was incredibly smooth, they were flexible and I found them genuinely helpful. A big shout out to our Lettings Agent Brad who was professional, knowledgable, insightful, and friendly from start to finish. He kept us informed and offered fantastic advice; an absolute credit to the company!
Joseph · 28 August 2023
Agent replied · 26 November 2023
Dear Joseph,
We thank you for rating Brad in our Heaton Moor branch 5 stars. It is great to hear you had such a great customer experience.
Reviews like yours help others when choosing their agent.
Kind regards,
Customer Care Team
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