Julian Wadden Heaton Moor reviews

★★★★★ 5/5

Google

I had quite a short time to get everything complete before I had to leave my old place and it also fell over the festive period so I was a bit worried that time was too much against me but Jordana and Bradley were so helpful and amazing at helping me get all the documents done quickly and moved in before I was temporarily homeless. Thank you all so much!

Ben · 7 February 2023

★★★★★ 1/5

Trustpilot

no responsible Julian Wadden

I rent a flat from Julian Wadden. The flat is consistently plagued by dampness, unsealed windows, and wet external walls. These issues have been raised previously, but unfortunately, no action has been taken to address them.Additionally, I have been unable to access my energy meter for over a year, leaving me unaware of my energy usage. This lack of access is causing significant inconvenience.Unfortunately, at the last stage, I have to complain to the ombudsman.

Marzieh · 2 December 2023

★★★★★ 4/5

Trustpilot

Great service from the JW team

I have been a tenant at a property in Macclesfield for 18 months - the property was managed by JW and my main contact was Chloe McMillan at the Heaton Moor office - I didn't have that many issues during my tenancy but when I did have any issues Chloe dealt with them in a professional and speedy manner and was always very professional and understanding - well done Chloe - keep up the good work

Tony · 7 November 2023

★★★★★ 4/5

Trustpilot

They manage a tenanted property for me

They manage a tenanted property for me.

Mark · 17 April 2026

★★★★★ 3/5

Trustpilot

Heaton Moor Julian Wadden

We were initially very impressed with the service from Julian Wadden. Julian was highly knowledgable about the market and which parts of the house he thought would be most marketable. The pictures and video both made the property very marketable; resulting in multiple offers that were over asking price. Jullian Wadden, from our experience, would only carry out viewings during normal working hours so this is something to consider if you have a 9-5 job with no flexibility. This resulted in us carrying out numerous viewings of our property and in fact, we carried out the viewing to the couple who bought our home. We felt like we had to do a lot of chasing and would have preferred more regular communication.

Amy · 23 July 2023

★★★★★ 1/5

Trustpilot

I found the flat in a really dirty…

I found the flat in a really dirty state. It smelt really bad, there is a list of broken or damaged items I have recorded on my phone. On approaching the lettings agent in the didsbury branch, the manager gave the attitude that she didn't care, was quite unhelpful. Thankfully she put me in touch with Ryan in Heaton Moore who come around the apt with me and agreed to help. The apt was not cleaned until Sunday. 5 days later.

Mr · 18 July 2023

★★★★★ 5/5

Google

Amazing service and support. Thanks to Georgia, Alex and all of the team. They really know their stuff.

Joe · 28 May 2024

★★★★★ 4/5

Trustpilot

Professional Estate Agent

We sold our property with Julian Wadden in July 2023, at a time when the UK property market was in flux. Their video walkthrough was well put together, and we never had a problem getting through to anyone throughout the process, there was always someone on hand. The property sold quickly, which we were grateful for, albeit we did need to drop the price from the original estimate which was a little on the high side (again, just before the market took a bit of a strange turn).Overall, we were satisfied with a very professional job, which allowed us to move promptly and efficiently. The day of the sale went very smoothly, so we would happily recommend their services again.

Christopher · 18 July 2023

★★★★★ 5/5

Google

Thank you Brad for having very smooth process to let a beautiful house. Highly recommended. Thank you so much . Really appreciated the way you support and clarify all questions.

Vandit · 28 August 2023

★★★★★ 5/5

Google

Georgina Smith was extremely helpful in assisting us as buyers of a house in Greater Manchester (a pretty complicated transaction). She was very proactive and supportive, thank you Georgina we are now very happy homeowners.

Sara · 8 April 2023

★★★★★ 5/5

Trustpilot

Great service in Marple...

Very happy with the service provided by Tom and Amber at Julian Wadden in Marple. JW were more optimistic about the property's potential value than other agents. Although lower than the original asking price, the eventual sale price was higher than others had suggested we may achieve. JW were in touch throughout the sale process, to keep us informed of progress. Highly recommended.

Vendor · 11 July 2024

★★★★★ 5/5

Google

We had a number of different estate agents value our home. Louis was by far the most professional of them all. He listened to what we wanted to happen and how quickly we would like it to be. Take the Covid 19 pandemic out of the equation and he and the amazing team at Julian Wadden made it happen. They supported us through every step and were always there when we had a wobble. If you want professionals looking after your interest then this is the team you should turn to.PositiveResponsiveness, Quality, Professionalism, Value

Grease · 27 August 2021

★★★★★ 5/5

Google

We could not leave a better revue. Professional from start to finish with the very best communications, and a personal touch. Big thank you to Lauran and the sweet young lady who showed us around the apartment. You really have given us the best experience and made us both feel so welcome in a new city. Would massively recommend Julian Wadden to anyone looking for the best quality service. We will 100% be coming back for our next home. Thank you, Beth & TomPositiveQuality

Beth · 27 August 2021

★★★★★ 5/5

Google

Jordana has been absolutely brilliant through the whole process from viewing the property to the application and tenancy agreement. I found her to be supportive when I came across an obstacle which was quickly overcome. Their tenant referencing partner Let Alliance were also super helpful and helped me to arrange Sky at my new property and tenant insurance at a good value. I highly recommend Julian Wadden and I have both sold my house through them and have now rented through them too. 100% the best at what they do in the area!PositiveResponsiveness, Quality, Professionalism, Value

Jenna · 27 August 2021

★★★★★ 5/5

Trustpilot

Amber is a credit to the team over in…

Amber is a credit to the team over in marple really happy with her helping through a purchase of a property

Mathew · 12 March 2024

★★★★★ 1/5

Trustpilot

A thuggish and fraudulent company who does no good for tenants nor landlords

What do you call a person who cracks his bathroom sink and demands you to pay for it? A thug? A fraudster, perhaps? Julian Wadden Heatons has decided to act as a dishonest, fraudulent thug with no respect towards their clients. My initial advice to anyone, who has no other choice than to rent through Julian Wadden, is to take pictures and many of them. That's because this is yet another estate agent who thinks that if they are 'witty' enough, then they could steal it and take it as their bonus. Julian Wadden Heatons handed the 7 Mouldsworth Avenue, Heaton Chapel, Stockport property over to us with a broken bathroom sink, shower cabin leaking through the living room's door, electricity was cut from the garage where the washing machine was situated, the couch, the armchair, the footrest and all mattresses had food stains and other ugly spots on them, the previous tenant left a vast amount of trash and other items to the property, the garden fence was collapsed, all bedroom carpets were filled with stains, one bed had screws missing, the garden was in a state of a jungle, wardrobes' doors almost fell off and almost caused harm. This list is much longer, but I believe you get the picture. Julian Wadden Heatons sent the inventory check-in list half a month after my tenancy started without an option to comment. I did not sign it. Today Julian Wadden Heatons provided me with a list of faults. Half were present in their check-in inventory list, and half were documented by me the day my tenancy started. A typical, law-abiding company would keep records of well-documented facts and wouldn't dare to forget their existence somehow. A thuggish and fraudulent company wouldn't hesitate to act in such a way. How can landlords trust their property in an estate agent's hands who let properties deteriorate in the state described above? A great company makes every party a winner. A thuggish and fraud-prone firm is wasting everybody's time and energy to survive like a parasite.

Verner · 28 July 2021

★★★★★ 5/5

Trustpilot

JW has been managing our flat rental…

JW has been managing our flat rental for nearly 10 years now. We find them to be the most professional of companies. Nothing is too much trouble and the staff are excellent. We are kept up to date on all aspects of our flat by Nazia Subhan who is so professional, approachable and friendly, nothing is too much trouble for her. She is a credit to your company.

Graham · 27 March 2024

★★★★★ 5/5

Google

I would thoroughly, and without reservation, recommend Julian Wadden (especially the Heaton Moor branch). I recently sold a property through them and the service was first class. Communication is excellent, with a friendly but professional approach. I would especially like to single out both Alex and Georgia, thank you both for your exceptional customer service. You are both an asset to Julian Wadden. I have used this branch to purchase, arrange tenants and sell property and have always had a great experience. If only all estate agents were the same! Thank you again.

Craig · 14 February 2025

★★★★★ 5/5

Trustpilot

Thank you Nazia Subhan for your personal and professional support

Janet and I are overseas landlords of a Didsbury property. Julian Wadden and their team are our first Property Managers. As you can appreciate there are some challenges being overseas and Nazia, as our Senior Property Relationship Manager, has made this transition easy. It is comforting to know that there is someone we trust looking after our property and our best interests at all times.

Robert · 17 May 2024

★★★★★ 5/5

Trustpilot

nice with Julian Wadden

Hi, Its was the wonderful time with Julian Wadden also very helpful for that , we are dealing with Ms,Hanna its very help for us , any way thanks a lot for your wonderful support

Roshan · 22 February 2023

★★★★★ 5/5

Google

I would like to thank Suzanne Rafter for the diligent and professional manner she has dealt with the purchase of our new property! Always responsive and prompt. Heaton Moor office is very busy and she answered all enquiries the same day where she could. Also I would like to mention Charlotte who is the dedicate property viewer. She was patient and really good at pointing out positives in a property. They both helped me and my partner find a suitable property and happy to give them 5 stars. Both are very good agents. I hope you enjoy the smiley faced stickers. Thank you

Hunters · 7 June 2021

★★★★★ 5/5

Google

We had a number of different estate agents value our home. Louis was by far the most professional of them all. He listened to what we wanted to happen and how quickly we would like it to be. Take the Covid 19 pandemic out of the equation and he and the amazing team at Julian Wadden made it happen. They supported us through every step and were always there when we had a wobble. If you want professionals looking after your interest then this is the team you should turn to.

Steviemcfc · 7 June 2021

★★★★★ 5/5

Google

I needed to move quite suddenly and unexpectedly which added even more stress to what can already be a stressful process. I was lucky enough to deal with Jordana who could not have been more professional, efficient and reassuring. I felt in very safe hands and always felt assured that she was completely 'on it'. She helped me secure the perfect rental house for me. This has not always been my experience of agents and I would not hesitate to recommend Jordana. I would add that although I mainly dealt with Jordana, anyone else that I spoke to at JW Heaton Moor was also so friendly and professional. Definitely a different standard of service to other agents.

Lucy · 7 June 2021

★★★★★ 5/5

Google

When we first started house searching, we noticed that many of Julian Wadden's houses were in our desired location and we were regularly in communications with the sales team to have them help us find our dream home. When we finally had our house offer accepted, Bernie was absolutely brilliant - helping us every step of the way. She was patient and kind and knew what questions to ask to move the process along as quickly as possible. I ended up leaning on her quite a bit for advice and support. We loved working with Bernie and would highly recommend the team in the future!

Nilofer · 7 June 2021