Trusted Agent profile · Heaton Moor
★★★★★
224 reviews across 2 platforms
1 Thornfield Road, Heaton Moor, SK4 3LD
Gascoigne Halman's office in Heaton Moor, at 1 Thornfield Road, is rated 3.9 out of 5 across 224 reviews on two platforms, including 107 Google reviews rated 4.4.
Every review we hold for the Heaton Moor office, from every platform, shown as written. First names only.
5/5
GoogleI found Adam and the team (Heaton Moor branch) extremely pleasant to work and efficient. Tenacious, but not pushy, and gave great advice on pricing my property. Wouldn't hesitate to recommend the team. Thank you for the getting the sale of my house organised with the least fuss possible. 5 Stars . Geraldine
5/5
GoogleI can not recommend highly enough, especially Anna. She is an absolute expert in what she does and truly cares about the best interests of the person seeking her help. Anna is so knowledgeable and extremely patient. She is always on hand to help and able to provide reasoned and sensible advice. A truly genuine and honest person who is all about helping others.
5/5
GoogleGascoigne Halman made buying my new home very easy and stress-free - they helped make the purchase go through smoothly - and in record time! Such a friendly and professional team.
5/5
TrustpilotExcellent professional service
Excellent professional service and communication from going on the market to completion 8 weeks later.With special thanks to James Coppock, Dominic Morgan, Lucy Kershaw and Markus Jolleys. Alison Addy
Thanks for the review Alison.
1/5
TrustpilotRogue landlord and rude agents.
unresponsive landlord took months to fix a shower and a cooker.
1/5
TrustpilotTerrible experience with this company
Terrible experience with this company. Had to fight for my deposit which they made unnecessarily difficult. They supported a landlord who said the property was uninhabitable when the independent check out report confirmed as 'good'. 6 months to get deposit back from TDS who awarded us £2,500 of the deposit and the landlord £100 after he tried to claim for £4500! Would never use this company again, avoid!
1/5
TrustpilotI wish I could give this letting agency…
I wish I could give this letting agency zero stars. They have completely breached our contract and shown a total lack of professionalism. Upon moving in, the house was absolutely filthy, with rubbish in back garden. The state of the property was uninhabitable, clearly, no cleaning had been done. On top of that, broken window and door glass was shattered, posing a serious safety risk.
5/5
GoogleWe sold our house through Gascoigne Halman Heaton Moor and they were nothing short of exceptional, nothing was too much trouble. We had originally used another estate agents and the difference was truly night and day. We would highly recommend them to anyone looking to sell their house
5/5
GoogleSharon Prestwood handled the sale very professionally even when we had some delays and complications and I would recommend her and her company for any future property sales
5/5
GoogleAdam and his Team are amazing. Patient, thorough and great at their job. Through a long and difficult process they persevered and completed the job. Well done Thanks
5/5
GoogleHaving recently been contacted by the branch manager in response to a concern, Louise was wonderful and helpful and reassuring to us at our rented property. Thank you Louise for providing good customer service and care to us.
5/5
GoogleMany thanks to the Gascoigne Halman team (Sharon, George and Adam) who all played a part in getting our sale over the line - and not an easy one either.
4/5
TrustpilotGreat staff
I sold my property through Gascoigne Halman in Frodsham. The girls in the office were extremely helpful, helped me to understand what was happening and I sold my property within 2 weeks. I can’t thank them enough
1/5
GoogleI had very bad experience with Gascoigne Halman Heaton Moor branch,we returned the keys before due date,deep clean the house way better than they gave us,we do payment on time, still when we were leaving they are not willing to pay our security and deducted our money for no reason. The staff is so rude and they didn't listen to us.
Good Morning Thank you for taking the time to leave us a review as all feedback is very important to us. I am sorry you feel you have had a negative experience leaving your property. To confirm, Gascoigne Halman do not make any deductions from deposits. Deductions are suggested by the independent check out clerk and then this is arbitrated through the DPS where you deposit is protected. If you would like any further assistance please contact the local branch who will be able to offer you advice or provide you with our complaints procedure.
5/5
TrustpilotHi my name is Catherine
5/5
GoogleSuper helpful when helping me look for somewhere to rent, especially with me being all the way in Cornwall at the time! Amazing communicators, and helped with any problem I had straight away! Couldn’t have asked for better letting agents, and would highly recommend.
5/5
TrustpilotI dealt with the wilmslow office
I dealt with the wilmslow office. James and the team were always available to help me out. Very pleasant experience and highly recommended.
Many Thanks for the review. It was a pleasure to help
5/5
GoogleAdam and his team handled my sale from start to completion with calm professionalism, patience and sensitivity. Always there with advice and support, never putting me under pressure to take decisions. Definitely my best experience with estate agents. Would certainly use again and recommend.
4/5
TrustpilotGeorgia Day is a credit to Gascoigne Halman
Recently bought a house and dealt with agent Georgia Day who was fabulous from start to finish. No qualms with recommending her and the team at Macclesfied. Overall, it took around 4-5 months and Georgia just kept pushing for us to be moved in by Christmas which finally happened. Thanks, Georgia!
5/5
GoogleWe have just sold our property in Heaton Mersey through Gascoigne Halman and received excellent service throughout and a sale price in excess of asking. Great service and high communication levels throughout.
1/5
Trustpilot0 communication, AVOID
Informed us that the property we were moving out of had been re-let. We then rushed to clear and deep clean the property. Rang several times on the day with no answer to then be told any day before Thursday would be ok. We were then informed by another call 10 minutes later that the property had infact not been re-let. Severe lack of communication therefore making us pay another month rent & bills.
5/5
TrustpilotA huge thank you to Tracy and all the…
A huge thank you to Tracy and all the team at Gascoigne Halman Frodsham office for working together , constantly chasing , updating and achieving a new sale/ exchange and a clock ticking completion deadline ..Fabulous to work with you.
5/5
GoogleThe purchase of our new house was really difficult due to the vendors solicitor being somewhat less than efficient but Gascoigne Halman pushed things along to make sure we were in before Christmas. A great job well done.
5/5
TrustpilotHouse sold very quickly and all handled…
House sold very quickly and all handled professionally by James andxhis team with minimal issues at all.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Gascoigne Halman's Heaton Moor office has 224 reviews across two platforms: 107 on Google, 117 on Trustpilot (across the whole business).
Gascoigne Halman Heaton Moor is rated 3.9 out of 5 across all 224 reviews, and 4.4 out of 5 on Google from 107 reviews.
Gascoigne Halman Heaton Moor, 1 Thornfield Road, Heaton Moor, SK4 3LD.
