Trusted Agent profile · Headington, Oxfordshire

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Breckon and Breckon Headington reviews

★★★★★ Excellent

495 reviews across 3 platforms

109 London Road, Headington, Oxfordshire, OX3 9HZ

Breckon and Breckon's office in Headington, Oxfordshire, at 109 London Road, is rated 4.8 out of 5 across 495 reviews on three platforms, including 290 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

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4.8 / 5

290

Reviews on Google

This office

View Agents logo

5.0 / 5

157

Reviews on View Agents

This office

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48

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Breckon and Breckon Headington

Breckon & Breckon is an independent firm of Estate Agents established in 1947 and now operating from a network of seven offices in the county of Oxfordshire. We are property professionals with many years of experience in the local market. Whilst we are constantly recommended by many firms of solicitors, high street banks and other institutions, we are very proud of the fact that the majority of our new business comes from the personal recommendations of past clients. As a privately owned company we are able to react quickly to changes in the market. We constantly review our marketing, often setting new standards for other estate agents to follow. As an established agent we have a large database of prospective buyers that is shared throughout our network of offices. This database is accessed through our state of the art computer system enabling us to match properties to buyers without delay. However, none of this innovation means a great deal if it is not backed up with the right staff. Breckon & Breckon has an enviable reputation and is seen as one of the most sought after companies to work for. Our staff are quite simply some of the most experienced property professionals that Oxfordshire has to offer.

Awards

The Trusted Agent 2026 results for Breckon and Breckon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Headington office, from every platform, shown as written. First names only.

5/5

Google

We had a great experience working with Paige and the team at Breckon & Breckon in letting out our house in East Oxford.

Hannah · 22 March 2024

Agent replied · 30 December 2023

Thank you for your review, it was lovely to work with you and looking forward to working with you in the future. Paige and the lettings team

4/5

Google

I have had trouble for years with agencies in Oxford, but on using Breckon and Breckon we found the efficiency and care for what we were looking for was very good. Working alongside Charlotte Prothero was easy, she communicates very well …

Maya · 8 October 2022

Agent replied

Thank you for your kind review, I hope you are happy in your new home! Best wishes, Charlotte & the team

5/5

Google

Breckon & Breckon are an agency like no other. Not only do they work incredibly hard, and are excellent at following things up, they are honourable. As a client you are listened to and valued, and they take pride in doing a job well. I highly recommend them, especially Ross and Mathew.

Monique · 22 March 2021

Agent replied · 27 May 2024

Thank you for generous review Monique! It is always a pleasure dealing with such a lovely and loyal client of ours, and we looking forward to working with you in the future again. … More

5/5

Google

Had a great experience using this estate agent to sell my late father’s house. Ellie Fieldwick who dealt with us was professional and courteous throughout the process. Would recommend.

Matthew · 8 October 2025

Agent replied · 23 October 2025

Thank you for your review, Matthew. It was an absolute pleasure dealing with you. We wish you all the best for the future. Best wishes, Ellie & Team Headington!

5/5

Google

Highly Recommended Sales Agency from Viewing up to completion.. We are very grateful for the full support that Matthew Heavens and his team gave us during the purchase of our First Family Home.They are always available when we need to …

Cheryl · 8 October 2022

Agent replied

Thank you for the positive review Cheryl, it's very much appreciated! It's been a pleasure dealing with you through the sales process and we wish you well in your new home no doubt you will enjoy many years there! Matthew & the team.

4/5

Google

Ross was very helpful during my home buying process. As a first time buyer, I had no idea about the lumps and bumps that I faced in the process. Ross always offered me useful advices and help me to communicate with the seller very well.

Charlotte · 22 March 2022

Agent replied · 6 June 2024

Dear Charlotte, thank you for your review! You have purchased such a great starter home which I am sure you will enjoy living in as the owner did. Best wishes, Ross & Team Headington

5/5

Google

Matthew made the process of selling our house as smooth and easy as possible. A stressful time made easier by him.

William · 22 March 2024

Agent replied · 30 December 2023

Many thanks Wil for the kind review, it’s very much appreciated. We all wish you & the family well with your next onward move! Kind regards, Matthew & the Headington team.

5/5

Google

The service we received from Matthew and Ross at the Headington branch of Breckon & Breckon was exceptional and I would not hesitate to recommend this agent to any of my friends or family. Throughout our moving process, we received regular updates and all expectations were managed well across all ends of our chain.

Tom · 22 March 2020

Agent replied

Hi Tom! Thanks very much for you kind review!

1/5

Google

Absolutely disgusted with the level of unprofessionalism by this company. They used my address by mistake and changed all my utilities and council bill to someone else name. They even switched off my internet and got another supplier in. I …

Gigi · 16 May 2025

Agent replied · 16 May 2026

Hi Gigi, We’re very sorry to hear about your experience, and we completely understand how … More

5/5

Google

Great Service and fantastic staff, our account manager Owen is very helpful indeed. The service they provide really supports the operations, such a valued partner

Tom · 16 May 2025

4/5

Google

Breckon & Breckon were the agents for the vendor whom my wife and I bought our first property from. Whilst many aspects of the sale and transaction thereafter were superb - really thorough and professional - at times Breckon & Breckon seemed to forget what it is like to be first-time buyers. Sometimes a little more empathy and understanding would have helped, especially when the lines of, 'Well, as you know,' were uttered when it was very clear that we did not know, because we were first-time buyers. However, having said this, at other times things were very smooth and worked very well. Also, the complications of new-build developers were not really eased as they could have been but things worked out in the end. Very good, but certainly not perfect in the eyes of two first-time buyers who bought at the height of market's meteoric rise for 2020-22.

Chris · 22 June 2023

Agent replied

Many thanks for your review Chris. We wish you all the very best in your new home. Best wishes, Team Headington

5/5

Google

We have really enjoyed working with Breckon & Breckon in Headington and particularly with Ross. He is excellent, very friendly, professional and provided a realistic valuation and helped us to sell the house very smoothly.

Hong · 22 March 2023

Agent replied

Thank you for review Hong and for entrusting us to sell your lovely family home. We wish you all the happiness in your new home in the country. Best wishes, Ross and Team Headington

5/5

Google

Ross was excellent on a purchase and sale a couple of years apart. Clear communication from everyone in the team and genuine, friendly interactions made everything a pleasure.

Robert · 26 September 2023

Agent replied · 26 September 2026

Thank you for your review Andy. It has been a pleasure dealing with you and Lucy on both occasions, and we thank you for coming back to us. Wishing you all the best for the future. Ross & team Headington.

5/5

Google

I recently instructed breckon and breckon for my property sale and received an excellent service. Ross led on the transaction and was approachable, knowledgeable, and responsive. His colleagues also knew the status of the sale and were able …

Michael · 8 October 2022

Agent replied

Thank you for your kind review Mike. We are delighted you had such a positive experience and wish you all the very best in your lovely new home! Thanks, Ross & Team Headington.

5/5

Google

We are so pleased with the service that Ross and the very helpful sales team at Breckon & Breckon provided for us. They made what can be a very difficult process of selling our home so easy for …

Jean · 8 October 2022

Agent replied

Thank you for your review, Jean. We are delighted everything went through so promptly and smoothly for you both, and we wish you all the best moving into your new home (hopefully very soon!). Best wishes, Ross & Team Headington

5/5

View Agents
Buyer

Excellent Service

Our negative experience with estate agents has been redeemed through working with Matthew Heavens and his colleagues at the Headington branch. As buyers Matthew treated us with the greatest respect, was extremely competent, diplomatic, honest, efficient and helpful. We would highly recommend him and Breckon and Breckon - a rarity today. You can't find a better estate agent.

Sarah · 26 April 2016

Agent replied · 18 November 2016

Hi Sarah, many thanks for leaving a positive comment about us on Rateragent. We are delighted to hear that you felt we worked with rare integrity throughout the process and redeemed your faith in the industry. We wish you all the very best, Matthew and the team

5/5

View Agents
Seller

24,Merewood Avenue

Recently sold our property with the help of Breckon and Breckon in Headington. Would have absolutely no hesitation in recommending these guys to anybody. We were kept well informed throughout the process. Thoroughly professional outfit. My thanks to all of you at Breckon and Breckon, particularly James Rein, whose courteous professionalism made the whole process seem very straightforward.

Tim · 14 March 2016

Agent replied · 18 November 2016

Hi Mr Holdforth, many thanks for leaving such lovely comments about your selling experience with us. It is good to hear you found the process straightforward after we found you a buyer, which is always our main aim! We like to take the worry away from our vendors. All the best, Matthew and the team.

5/5

Google

Our sale was sadly necessitated by the requirement to pay dementia care home fees. Ross and Matthew were extremely kind, reassuring and professional, thorough and personally committed during the whole difficult process. Breckon & Breckon really deserve their excellent local reputation and I have no hesitation in recommending them.

Kate · 22 March 2021

Agent replied

Thank you for your lovely review Kate. As you know we have a strong connections with the Otmoor challenge, so to find out that your father was one of the people who set this up all those years ago was a delightful surprise. It has been a … More

5/5

Google

We mainly dealt with Alex who was amazing. We had a lot of hold ups from by our mortgage company and the selling of our own property, he helped us apply pressure to get things moving and managed the purchase of our new house really …

Danny · 8 October 2021

Agent replied · 1 June 2024

Hi Danny, thanks very much for your fantastic review and five stars. We're thrilled to get this sale over the line for you and hope you enjoy your new home.

5/5

Google

Recently, our Oxford apartment has been sold. That has been done for us by Mr. Ross Mabbutt from Breckon & Breckon Oxford, who and which we were familiar with as manager of 'our' block of apartments. He and his collegues are a fine group of …

Jos · 8 October 2021

Agent replied

Thank you Jos for your lovely review! It’s been an absolute pleasure getting to know you and dealing with your lovely apartment. I wish you and your family back home in the Netherlands all the very best. Kind regards, Ross & Team Headington

5/5

Google

Great service and communication throughout the whole house viewing process as well as getting things over the line. I would highly recommend Breckon and Breckon. …

Farhan · 11 October 2025

Agent replied · 23 November 2024

Thanks for the 5-star review Farhan, your words mean a lot and glad we were able to help! Matt & the Headington Team

5/5

View Agents
Landlord

Excellent service!

The agents have been a pleasure to work with: Efficient, professional and very helpful! They took the photos of the house on a Fri and on Monday they had already arranged a viewing, The tenants are moving in within less than 1 month of advertising, They also provided useful advice throughout. Thank you Amy & Ashleigh.

Maria · 2 February 2018

Agent replied · 5 February 2018

Hi Maria, Thank yo so much for your kind words. It has been an absolute pleasure to look after you and your house and I hope the tenants are happy there for many years to come!

5/5

Google

I turned to Breckon and Breckon in Headington to find an house that could suit me and they have been great from the beginning, very helpfull and patients helping me navigating the (for me unknown) UK system, and constantly available for any doubts. Especially a big thank you to Ashleigh and Chris.

Sonia · 22 March 2020

Agent replied

Thank you for your kind review. It was an absolute pleasure to help you find your new home. We hope you enjoy Oxford and your stay in the UK.

5/5

View Agents

Excellent service

We have just bought and sold with Breckon and Breckon. Both Ross and Matthew have been fantastic throughout the process-keeping us updated and liaising promptly with solicitors and everyone in the chain. The brochure and online images they produced for our house was fantastic. I would highly recommend them to anyone looking to sell or buy.

Sarah · 14 December 2017

Agent replied · 8 January 2018

Dear Sarah, Thank you so much for your kind review. We are delighted you had such a positive experience with Breckon & Breckon and we wish you and your family all the best in your stunning new home! Best wishes, The Headington Team

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Questions about Breckon and Breckon Headington

What do sellers say about Breckon and Breckon Headington?

56 reviews from sellers, rated 4.9 out of 5 on average. For example, Diane wrote: "Breckon & Breckon provided me with excellent service from the moment I asked them to market my property through to exchange of contracts. The photos they ..."

What do buyers say about Breckon and Breckon Headington?

27 reviews from buyers, rated 5.0 out of 5 on average. For example, Anonymous wrote: "I bought a house where Ross Mabbutt was the agent. I found him to be very professional, helpful and amenable at all times. There were one or two complications ..."

What do landlords say about Breckon and Breckon Headington?

5 reviews from landlords, rated 4.9 out of 5 on average. For example, Morag wrote: "We asked Breckon and Breckon to fully manage our house and tenants after we moved to Scotland. Amy Powell was our point of contact throughout, and was always ..."

What do tenants say about Breckon and Breckon Headington?

13 reviews from tenants, rated 4.9 out of 5 on average. For example, Phoebe wrote: "Amy went the extra mile for us in helping us sort out our new home and even assisting us with extra storage possibilities to make the move work out. We were ..."

Has Breckon and Breckon won any awards?

Yes. In The Trusted Agent 2026 awards: Breckon and Breckon, Headington won Gold.

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