Trusted Agent profile · Headington · Oxfordshire
Verified
★★★★★
495 reviews across 3 platforms
109 London Road, Headington, Oxfordshire, OX3 9HZ
Breckon and Breckon's office in Headington, Oxfordshire, at 109 London Road, is rated 4.8 out of 5 across 495 reviews on three platforms, including 290 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
290
Reviews on Google
This office
157
Reviews on The Trusted Agent
This office
48
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Breckon & Breckon provided me with excellent service from the moment I asked them to market my property through to exchange of contracts. The photos they ...Read all 56 from sellers
I bought a house where Ross Mabbutt was the agent. I found him to be very professional, helpful and amenable at all times. There were one or two complications ...Read all 27 from buyers
We asked Breckon and Breckon to fully manage our house and tenants after we moved to Scotland. Amy Powell was our point of contact throughout, and was always ...Read all 5 from landlords
Amy went the extra mile for us in helping us sort out our new home and even assisting us with extra storage possibilities to make the move work out. We were ...Read all 13 from tenants
Breckon & Breckon is an independent firm of Estate Agents established in 1947 and now operating from a network of seven offices in the county of Oxfordshire. We are property professionals with many years of experience in the local market. Whilst we are constantly recommended by many firms of solicitors, high street banks and other institutions, we are very proud of the fact that the majority of our new business comes from the personal recommendations of past clients. As a privately owned company we are able to react quickly to changes in the market. We constantly review our marketing, often setting new standards for other estate agents to follow. As an established agent we have a large database of prospective buyers that is shared throughout our network of offices. This database is accessed through our state of the art computer system enabling us to match properties to buyers without delay. However, none of this innovation means a great deal if it is not backed up with the right staff. Breckon & Breckon has an enviable reputation and is seen as one of the most sought after companies to work for. Our staff are quite simply some of the most experienced property professionals that Oxfordshire has to offer.
The Trusted Agent 2026 results for Breckon and Breckon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Headington office, from every platform, shown as written. First names only.
5/5
GoogleI have used Breckon & Breckon for a number of years and have always been impressed with the friendly, efficient service that I have received. Recently in particular Ashleigh from the Headington office has been great in finding new tenants and keeping me in the loop.
Thank you for your kind review Shaun. It is lovely to hear your positive feedback. We hope the tenants are happy in the property and if we can be of any other assistance please let us know.
5/5
The Trusted AgentOutstanding service
We used Breckon & Breckon Headington to rent our house and they have been amazing. They replied promptly and helpfully to all emails and were not at all pushy during the viewings. They gave us time to make a decision and did not pressure us at all. There were a few minor repairs issues that needed to be sorted when we moved in, and they organised for a contractor to come the following day and sort it. So far our best experience with an estate agent in Oxford, special thanks to Ashleigh Swales, Josh and Rhys.
5/5
The Trusted AgentHouse selling the easy way
Selling our house through Breckon and Breckon has been a breath of fresh air. Ross thoroughly impressed us with his thoughtful and insightful valuation which made the decision easy to put the property on the market with them. Viewings went smoothly and we quickly secured our sale. During the sales process we were very impressed by the professionalism of Ross and the team. When we had the inevitable hiccups along the way Ross quickly picked and managed the issues thereby earning our complete trust in the process. From various communications I also gained the impression that through his honest professionalism he also had the trust of our buyers. We wholeheartedly recommend the team at Breckon and Breckon, and that's irrespective of whether you are selling or buying though them. Andy & Janet
5/5
The Trusted AgentThe best agents in Oxford
I have just completed on my first home purchased through Breckon & Breckon in Headington and what can I say? The whole process could not have gone any smoother. Matthew Heavens and Melissa Bush without a doubt are the nicest agents I have ever dealt with, both extremely responsive, friendly and professional. I consider myself very fortunate that I had such fantastic people assisting me with the purchase, especially Melissa who spent a lot of time answering my questions and arranging visits, always helpful and kind, very polite and never pushy. Thank you Breckon & Breckon, thank you Melissa and Matthew. I would give you 6 stars if I could :)
5/5
The Trusted AgentProfessional and personal service from agents with excellent local knowledge.
I was impressed that Matthew, the Manager, came to meet me at the property at the outset. I was struck by his professionalism and friendliness. He clearly understood the local market and provided a realistic valuation, while setting my expectations. I was advised in advance of each of the many viewings and feedback was provided in every case. Ross and Melissa kept me informed throughout, and answered all my calls and emails promptly. As the Headington branch is a small office, I felt I received a very personal service. In summary, I would thoroughly recommend the Breckon and Breckon Headington office if you are planning to market a property in the area they cover.
5/5
GoogleI would like to say a huge thank you to everybody at Beckon and Breckon in Headington, especially Melissa Bush. Melissa went above and beyond her job description to make this as stress free as possible. She became my rock in the whole …
Thank you for your great feedback and review Becky, we wish you best of luck in your new dream cottage!
5/5
The Trusted AgentCommunication was important to us and we were not disappointed
The team at Breckon & Breckon Headington Oxford.were first class. Special thanks to James for working so hard on our behalf and keeping us informed at all times an asset to the company, along with Laura and Mathew who were also available at all times. We would definitely use them again
Hi Mrs Soul, many thanks for your lovely comments which you wrote about the team. We are delighted that you would choose to sell through us again if you ever decide to make another move. Best wishes, Matthew and the team.
5/5
The Trusted AgentExcellent customer service
Melissa, and Matthew were both very helpful and professional. I was buying a property but felt well supported and looked after by them. Melissa was the main person I dealt with and she was incredibly efficient. I would highly recommend this branch if people are thinking of selling locally.
Dear Michelle, Thank you for your lovely review, we are very happy that you have had a positive experience with Breckon & Breckon and felt supported throughout your purchase. We wish you all the best for the future. Kind regards, The Headington Team
5/5
GoogleWe have just sold our house through Breckon and were very impressed with Ross and Alex’s professionalism and outstanding level of customer service. Our sale was fraught with hurdles, but both Ross and Alex handled the process brilliantly, …
Dear Gemma & Selina, many thanks for your review. It was a drawn out process but I’m glad we managed to get there in the end. We wish you all the best and look forward to working with you in the future. Best wishes from Alex & Ross.
5/5
GoogleExcellent service from all of Breckon & Breckon, but mainly from Ross. He was there from start to finish, very helpful, patient and stayed in contact throughout covid. I would recommend Ross 100%, couldn’t of asked for more from him! Thank you Ross.
Dear Alison, it has been an absolute delight getting to know you and your family, and it brings us great pleasure to see you finally moving! Thanks for the lovely review and the goodies, and wishing you all the best in your new home. Best wishes, Ross and Team Headington
5/5
GoogleI have just bought my first flat and Alex has been fantastic throughout in facilitating this. I am hugely grateful for the excellent service I have received and would recommend Breckon and Breckon wholeheartedly. Thank you!
Thank you for your review Myra. It was a pleasure helping you through this transaction and we wish you all the best with your first property! Best wishes, Alex and the Headington Team.
5/5
The Trusted AgentTop Agents in Headington
Based on recommendations and having met Matthew Heavens we decided to instruct Breckon & Breckon to sell our house. Matthew, Ross and Melissa provided excellent and informed advice and were proactive in coordinating and advising on viewings, enabling us to secure a buyer quickly. One of the reasons we choose Breckon & Breckon was because of their excellent coverage of the Headington market. As a result, we were then fortunate to secure our next house also through Breckon & Breckon. We would definitely recommend Matthew, Ross and Melissa to any prospective seller or buyer.
5/5
The Trusted AgentExcellent work
I would like to thank Breckon and Breckon for their excellent work in selling my flat through the most efficient, newest team-member Melissa Bush. I cannot rate Melissa highly enough - she went well beyond the call of duty as we were dealing with inefficient solicitors of my buyers. Melissa contacted them frequently to ensure they got their documentation to my solicitor as soon as possible. Melissa was courteous at all times, outstandingly hardworking, always answering my emails or calls almost immediately. and cheerful every time I spoke to her. This young lady will go far in the Estate Agents' world - remember her name as one day, I can imagine her heading up her own agency! THANK YOU MELISSA and thank you all staff of Headington Breckon and Breckon for always being supportive when I popped in and Melissa was out with other clients. Ruth
5/5
The Trusted AgentWent the extra mile
As first-time buyers we weren't completely sure about the process, and Ross and his team really went the extra mile to explain everything to us, helping us know what to expect when. This made the learning curve so much easier for us, and much less intimidating. They were always quick to respond to our queries and to pass on the sellers' queries, and have even helped us post-sale to sort out the mail! I have no hesitation in recommending Ross and Breckon & Breckon.
5/5
GoogleI was selling as executor and live some distance from the house so could not be available at short notice for visits. However Ross Mabbutt did everything and did it courteously and cheerfully. And, which was very important to me, he kept …
Many thanks for your positive review Simon! It has been a real pleasure dealing with you and we wish you all the best for the future. Ross and the Headington team.
5/5
TrustpilotComplicated chain, outstanding support
We were a part of a complicated chain. We viewed a home in Witney, Oxon in February and fell in love with the property. To move forward, we needed to put our two houses on the market. John had them online and live with professional photographer within the space of a week. We very quickly had viewings (10~) within a week and moved to offer stage within a month. John supported us thinking through the offers we received and the offer we made. I found him to be a great source of guidance throughout the entire process and cannot recommend him enough. We also partnered with Alex, who sold one of our houses and did several viewings and he was consistently supportive, contactable and open. I found the group whatsapp chat useful, quick, and easy to communicate. If we were to sell again, we would definitely use B&B. Highlights: Consistent communications with updates Transparency wherever possible Guidance on complex situations (chain complications!) Management of conversation with Solicitors Support in selling and procuring furniture/curtains etc… Honest and Open Accelerated process wherever possible
5/5
GoogleExcellent, personal service provided by Breckon. Ross was very responsive and helped a great deal by chasing the solicitors whenever we queried something. Met us on the day to get our keys and was thoughtful enough to introduce us to our new neighbours.PositiveQuality, Professionalism
Thank you for the lovely review Alex! We hope the move went well and the decorating is going successfully. We wish you both the best for the future. Many thanks Ross & The Headington team.
5/5
GoogleWe recently bought a house via Breckon and Breckon Headington. Alex made it easier for us by being very helpful, accommodating and responsive. Very positive experience.
Thanks for your review Anna. We wish you all the best in your new home. Alex & The Headington Team.
5/5
The Trusted AgentWonderful service!
Melissa Bush was a great agent throughout my buying process. She explained everything well and helped move the process along whenever it was needed, making it as stress free as possible. She was extremely professional and also very supportive. I would highly recommend her as a agent.
Dear Vanessa, I really appreciate this lovely review, it was a pleasure assisting you with your purchase and i wish you all the best. Kind regards Melissa
5/5
Google"The team at Brecon and Breckon Headington demonstrated quality professional service and empathy during the whole process. We felt assured that communications with our seller were being handled with care and compassion. Ross was fantastic."
Thank you Ana for your lovely review. Wishing you both the very best for your future in your new home, and also for the imminent arrival! Kind regards, Ross & team Headington
5/5
GoogleWhen I originally moved to the UK in 2013, I set out to buy a house. This was my 6th home and I found the process to be by far the most complex, confusing, and infuriating home purchasing experiences I have ever had. Earlier this year, when …
Thank you for your kind words Ron. I’m glad the process turned out to be less stressful than expected for you both, and I am so delighted things have all gone through with ease. Thank you for being such lovely clients, and we wish you all the best on your move back to the states soon. Best wishes, Ross & Team Headington.
5/5
GoogleExtremely practical and efficient service. They monitor progress closely, which keeps everything on track and has saved us a great deal of time.
Thanks for the kind words! Always great to hear that the way we work is making things easier for you and your team.
5/5
GoogleMatthew and Alex were professional, respectful and understanding throughout what was a delicate and stressful process of downsizing my home. I can recommend the Headington branch of Breckon & Breckon without a moment's hesitation.
Andrew, thank you for the kind words and it was our pleasure to help you sell. It is nice to hear that you settling in well in your new home. Best wishes, Matthew & Alex
5/5
The Trusted AgentIntelligent, helpful service
This company know the Oxford area and market very well. Ross was prompt, courteous, informative and intelligent in helping us to set a realistic price which attracted a high number of viewing and two offers within a fortnight. Sale to completion in under twelve weeks. Highly recommended.
Dear Hugh, Many thanks for your lovely review. It's brilliant to hear you had such a positive experience with us here in Headington and that the sale went through smoothly and efficiently. We wish you and your father all the best for the future. Best wishes,
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
56 reviews from sellers, rated 4.9 out of 5 on average. For example, Diane wrote: "Breckon & Breckon provided me with excellent service from the moment I asked them to market my property through to exchange of contracts. The photos they ..."
27 reviews from buyers, rated 5.0 out of 5 on average. For example, Anonymous wrote: "I bought a house where Ross Mabbutt was the agent. I found him to be very professional, helpful and amenable at all times. There were one or two complications ..."
5 reviews from landlords, rated 4.9 out of 5 on average. For example, Morag wrote: "We asked Breckon and Breckon to fully manage our house and tenants after we moved to Scotland. Amy Powell was our point of contact throughout, and was always ..."
13 reviews from tenants, rated 4.9 out of 5 on average. For example, Phoebe wrote: "Amy went the extra mile for us in helping us sort out our new home and even assisting us with extra storage possibilities to make the move work out. We were ..."
Yes. In The Trusted Agent 2026 awards: Breckon and Breckon, Headington won Gold.
