5/5
GoogleReally positive experience with an off-market purchase. The process was handled efficiently and made to feel simple and stress-free throughout. Would happily recommend.
Trusted Agent profile · Headington · Oxfordshire
Verified
Breckon and Breckon Headington reviews
★★★★★
495 reviews across 3 platforms
109 London Road, Headington, Oxfordshire, OX3 9HZ
Breckon and Breckon's office in Headington, Oxfordshire, at 109 London Road, is rated 4.8 out of 5 across 495 reviews on three platforms, including 290 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
290
Reviews on Google
This office
157
Reviews on View Agents
This office
48
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers56 reviews
Breckon & Breckon provided me with excellent service from the moment I asked them to market my property through to exchange of contracts. The photos they ...Read all 56 from sellers
Buyers27 reviews
I bought a house where Ross Mabbutt was the agent. I found him to be very professional, helpful and amenable at all times. There were one or two complications ...Read all 27 from buyers
Landlords5 reviews
We asked Breckon and Breckon to fully manage our house and tenants after we moved to Scotland. Amy Powell was our point of contact throughout, and was always ...Read all 5 from landlords
Tenants13 reviews
Amy went the extra mile for us in helping us sort out our new home and even assisting us with extra storage possibilities to make the move work out. We were ...Read all 13 from tenants
About Breckon and Breckon Headington
Breckon & Breckon is an independent firm of Estate Agents established in 1947 and now operating from a network of seven offices in the county of Oxfordshire. We are property professionals with many years of experience in the local market. Whilst we are constantly recommended by many firms of solicitors, high street banks and other institutions, we are very proud of the fact that the majority of our new business comes from the personal recommendations of past clients. As a privately owned company we are able to react quickly to changes in the market. We constantly review our marketing, often setting new standards for other estate agents to follow. As an established agent we have a large database of prospective buyers that is shared throughout our network of offices. This database is accessed through our state of the art computer system enabling us to match properties to buyers without delay. However, none of this innovation means a great deal if it is not backed up with the right staff. Breckon & Breckon has an enviable reputation and is seen as one of the most sought after companies to work for. Our staff are quite simply some of the most experienced property professionals that Oxfordshire has to offer.
Awards
The Trusted Agent 2026 results for Breckon and Breckon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Headington office, from every platform, shown as written. First names only.
Google5/5
View AgentsGreat service, friendly and professional
Melissa has provided a great service and support throughout the process. She is extremely efficient and well-organised, with a friendly attitude. Thanks also to Ross and all the Headington team for being so helpful and quick with all our queries!
Agent replied · 10 September 2018
Many thanks for your positive feedback, its so kind if you both. We wish your well in your new home. Kind regards Melissa & the team.
5/5
View AgentsExcellent customer service
Breckon and Breckon helped to make our move as stress free as possible. Melissa and Ross were excellent, always friendly, easy to get hold of and answered our questions quickly. I would definitely recommend them to friends and family.
Agent replied · 18 February 2019
Dear Louise & Ed, Thank you for this lovely review, we are pleased to know you had a positive experience. We wish you all the best for the future. Kind regards Melissa & Ross
4/5
GoogleAs a new tenant, I am quite happy with Breckon & Breckon so far. The process of moving in was fairly straighforward and everyone I talked to was very friendly. I was helped swiftly when I misplaced my keys once. Just a few bumps here and there short of 5 stars.
Agent replied · 10 October 2024
Thank you for your review Jan, which was great to receive. We are glad you enjoyed your tenancy with us. From all at Breckon Lettings.
5/5
GoogleMany thanks to Matthew and Ross at Breckon and Breckon Outstanding communication and help with our purchase
Agent replied
Many thanks Michael & Judith for the kind review, it's very much appreciated. We all wish you well in your lovely new home. Best wishes Matthew & Ross.
5/5
GoogleI would like to say thank you to Charlotte because she found the perfect flat for us. She was very helpful, kind and professional. All the best! 👍 …
Agent replied · 28 May 2024
Thank you for your review. It was a pleasure and I hope you enjoy your new home! Charlotte and the Headington team.
5/5
GoogleVery pleased with the excellent service from the Headington office. In the process of securing our tenancy Amy has been very helpful with quick and useful responses to our questions. We felt we were in good hands. Highly recommended!
Agent replied
We really appreciate your review, thank you Maaike! We’re delighted to hear that Amy was able to look after you and if we can assist further please just let us know.
5/5
View Agentsprofessional,friendly service
Matthew and Laura provided a professional service with a friendly approach , nothing was too much trouble we had the feeling they went the extra mile , very informative and kept us up to speed ,highly recommend Breckon & Breckon
Agent replied · 18 November 2016
Hi Mary, thank you for taking the time to leave a positive comment about your experience with us on Rateragent. We hope that you are all settled and enjoying your new home by now. If you would like us to come out and value it when the work is finished, we would be delighted to help. Best wishes, Matthew and the team.
5/5
GoogleBreckon and Breckon Headington were our estate agents for what was in the end a long sale process. They were incredibly professional throughout, excellent for us to deal with and very responsive when it came to negotiations and the sale …
5/5
View AgentsA highly professional and personal service
Without doubt the best Estate Agent I have had the pleasure of dealing with. Matthew Heavans is very helpful and professional individual who really does care about his clients. He is highly responsive and always delivers what he says he will. I have no hesitation in recommending Matthew and Brecon and Brecon. I am considering purchasing another property and will definitely be using Brecon and Brecon in Headington.
5/5
View AgentsReally helpful service from Breckon in buying our new home
Really great service from Matthew Heavens in buying our new home. He was very friendly and professional. He was very supportive during a previous attempt to buy another property and then worked hard to ensure our purchase went smoothly.
Agent replied · 15 February 2017
Many thanks David, I hope your enjoying your new home. Matthew & the team.
5/5
View AgentsVery clear and professional
These guys were what you would hope from an estate agent, rather than the common experience. I dealt with James throughout, he was very helpful and quick to get the information and services requested. I would recommend this branch.
Agent replied · 18 November 2016
Thank you Tom for your positive review in stating how you would recommend our branch; very kind of you and highly appreciated! Excellent that you thought we got the information you needed in a speedy manner. Best wishes, Matthew and the team.
5/5
TrustpilotAn absolute delight to deal with
I have been renting for 6 months and the only whole experience has been nothing short of fantastic. I wholeheartedly recommend renting from these guys.
Agent replied · 7 July 2025
Thank you so much for your kind words! We're absolutely delighted to hear that your experience over the past six months has been such a positive one. Providing great service and ensuring our tenants feel supported and comfortable in their homes is something we truly care about, so it's wonderful to know we've met that mark for you. If there's ever anything you need, please don’t hesitate to get in touch - we’re always here to help. And thank you again for the recommendation - it really means a lot to the whole team!
5/5
View AgentsBrilliant service.
I had a property that was somewhat of a challenge. Matthew and the team worked really hard to find the right buyer. They came through in the end. Very many thanks for a job well done.
Agent replied · 14 August 2018
Many thanks Colin for your kind feedback. We all wish you the best for the future. Matthew & the team.
5/5
View AgentsFantastic service
Breckon & Breckon Headington, and in particular Matthew Heavens but also all the team, provided a superb service on the recent sale of my late mother's house in Headington. The sale was long and difficult for various reasons but B&B were there to help, above and beyond the normal service I'd have expected, at every step of the way. I cannot recommend this agent highly enough.
5/5
View AgentsExcellent / professional
Excellent service from Amy & Breckon & Breckon Amy is experienced and knowledge and she could not do any more for us , we will definitely be going back to Amy when we need new tenants .
Agent replied · 18 November 2016
Thank you Sandra! See you soon.
5/5
GoogleWe dealt with Matthew through a purchase. Good communications and helpful advice throughout. The process concluded satisfactorily, so we couldn’t be happier.
Agent replied · 26 June 2024
Thank you Justin for the kind comments. We all wish you well in your lovely new home. Best wishes, Matthew & the Headington team.
5/5
GoogleI was recommended to Matthew Heavens by another estate agent. He did not disappoint. Kept me informed throughout the sale and right up to exchange and completion.
Agent replied
Many thanks for your positive review Barry! Thank you for your patience and it was a pleasure dealing with you. Best wishes, Matt and the Headington team.
5/5
GoogleA thoroughly pleasant and professional experience buying our home with help from Matthew at Breckon & Breckon Headington. Would highly recommend!
Agent replied · 3 June 2024
Many thanks for the kind positive review James & Oxana. We wish you both well in your lovely new home. Best wishes, Matthew
5/5
GoogleReally pleased with the service, and the smooth process. I have been informed about every step in detail. I would strongly recommend.
Agent replied · 14 March 2026
Thank you so much for your 5-star review Dan!
5/5
View AgentsHighly recommended
We recently bought our new home through Breckon and Breckon in Headington. All members of the team were helpful, enthusiastic and accommodating. I was particularly pleased by the ongoing contact and follow up from Ross following acceptance of our offer. Thank you also to Melissa for making calls to removal companies on my behalf! I would be delighted to recommend this team to others.
5/5
GoogleThanks to all at Breckon and Breckon for their hard work with our sale. Ross was our contact and was extremely helpful and professional throughout.
Agent replied · 2 June 2024
Hi Jamie - thanks very much for your kind words and taking the time to leave a 5 star review.
5/5
View AgentsMelissa and Matthew have been consistently courteous and thorough
From the first we have been impressed by the service at Breckon and Breckon in Headington. Communication has been swift and clear and everybody we have dealt with has been helpful and reliable; this has been a huge contrast with the previous estate agent used by us. We have felt able to trust the expertise in the Breckon and Breckon office. Our house has been successfully sold and we look forward to moving to our new home. We would certainly recommend the Headington office of Breckon and Breckon to our friends.
Agent replied · 20 June 2018
Dear Joanna and John, thank you for your lovely review. It has been a pleasure helping you both move. I wish you all the best for the future and good luck with your new home. All the best, The Headington Team
5/5
View AgentsBreckon & Breckon
I rate the service we received as excellent, for the following reasons: The staff were very approachable, efficient and supportive, and we were kept fully up to date on all the developments during the sale of the property. Many viewings were conducted in the absence of the householder; we trusted completely the staff members who accompanied potential buyers. We also found that we received very constructive advice when we discussed matters linked to adjusting the sale price of our property. Their professionalism was much appreciated. We will be very happy to recommend Breckon & Breckon to family and friends in the future. Alan Wightman 10th May 2018
Agent replied · 12 May 2018
Dear Alan, Thank you for the lovely review. It has been a pleasure to help you and Matthew. We wish him the best of luck in the future and hope he settles into his new home! Kindest regards, Team Headington
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Breckon and Breckon Headington
What do sellers say about Breckon and Breckon Headington?
56 reviews from sellers, rated 4.9 out of 5 on average. For example, Diane wrote: "Breckon & Breckon provided me with excellent service from the moment I asked them to market my property through to exchange of contracts. The photos they ..."
What do buyers say about Breckon and Breckon Headington?
27 reviews from buyers, rated 5.0 out of 5 on average. For example, Anonymous wrote: "I bought a house where Ross Mabbutt was the agent. I found him to be very professional, helpful and amenable at all times. There were one or two complications ..."
What do landlords say about Breckon and Breckon Headington?
5 reviews from landlords, rated 4.9 out of 5 on average. For example, Morag wrote: "We asked Breckon and Breckon to fully manage our house and tenants after we moved to Scotland. Amy Powell was our point of contact throughout, and was always ..."
What do tenants say about Breckon and Breckon Headington?
13 reviews from tenants, rated 4.9 out of 5 on average. For example, Phoebe wrote: "Amy went the extra mile for us in helping us sort out our new home and even assisting us with extra storage possibilities to make the move work out. We were ..."
Has Breckon and Breckon won any awards?
Yes. In The Trusted Agent 2026 awards: Breckon and Breckon, Headington won Gold.
