JNP Estate Agents Hazlemere reviews

★★★★★ 5/5

Google

Lucy was fantastic from beginning to end of the process. The purchase ended up being a longer and more complicated process than I anticipated but Lucy tirelessly chased up anything she could and was always available to answer queries and bridge the communication between myself and the solicitor - her help has been greatly appreciated.

Noreen · 17 May 2021

★★★★★ 5/5

Google

Alex has been helpful and supportive throughout my purchase, whilst fairly representing the seller. I would highly recommend

Jeanne · 16 August 2024

★★★★★ 5/5

Google

Chloe was instrumental in helping get the house we wanted. She kept us up to date throughout the whole process. Would definitely recommend

Alex · 17 May 2024

★★★★★ 1/5

Trustpilot

Terrible service

I bought a house being sold through JNP, I had a few reservation about how the owners would leave the property, and so asked for things, such as them removing the sofa from the attic, prior to exchange. I was made to feel by JNP, on several occasions, like I was causing problems for these "lovely kind" sellers by delaying the sale. On the day of exchange, however, I moved into a home left in absolute filth, with dog poo in the garden, rubbish in the attic and damage to pretty much every wall in the house. I called Joshua at JNP to inform him (as he had told me on several occasions how lovely these sellers (Neil and Gale Joslin were), and I was told that he would send over my pictures to them and "sort something out". I heard nothing back for a month, until Joshua messaged to say that the sellers wanted a favour, of some post redirected. Obviously annoyed that I had no response before this, I asked what there response was to the photos, and I was told that JNP had no legal responsibility. I understand that they might not, but they have a moral one, so all I can warn is that if you are buying a property sold via JNP, don't trust anything your told by the estate agent.

Hannah · 25 April 2022

★★★★★ 5/5

Google

Thank you Chloe Jagger for all your help and advice along the way... always professional yet very friendly and approachable. Highly recommended.

Thomas · 17 May 2024

★★★★★ 5/5

Google

JNP were very professional and supportive. Our property sold within days and the sale progressed well.We were always kept up to date with progress promptly. Big thanks to Joshua Hare who managed everything from valuation, marketing, sale to completion

Julia · 16 March 2023

★★★★★ 5/5

Google

Had a great experience with JNP, Douglas and his colleagues were always very helpful and easy to work with. We're really happy with all aspects of the process, glad to give them 5 stars

Chris · 10 September 2025

★★★★★ 5/5

Google

I cant thank Nicky and the sales team enough at JNP, they have done an amazing job in both our sale and purchase. Unfortunately we had some complexities with the sale, and Nicky continually worked hard to keep all parties informed and …

Chloe · 8 October 2022

★★★★★ 5/5

Google

Mark Prior has been very supportive through out the process overall the team was always on a call and responding very fast!! Highly recommend

Eva · 16 March 2024

★★★★★ 5/5

Google

Dealt with Chloe. She has been amazing. Very responsive. Our home move journey is on the roll and hope it all goes smoothly until finish. Thank you again

Vish · 17 May 2025

★★★★★ 5/5

Google

I recently bought my house through JNP Hazlemere. Sheila and Josh went above and beyond my expectations and did all they could to get me moved ASAP. When the time does come to move again I will definitely use JNP to sell my house. If you thinking of buying or selling you home through JNP you won’t regret it.

Laura · 22 March 2019

★★★★★ 5/5

Trustpilot

Bought a House

We have bought a house through JnP (completing tomorrow!) and from start to finish they have been excellent. If anyone has the pleasure of working with Emma Cross there they are in very capable hands. We had a prolonged buying process (through various delays with solicitors and nothing to do with JnP) and I am in serious doubt this would have gone through without Emma's stewardship. If and when we are looking to sell our house I wouldn't do it through any other estate agent than JnP. Anyone looking for a recommendation on who to list with should look no further. Thanks to Emma for being the person who kept everything moving in this process.

Thomas · 1 February 2022

★★★★★ 5/5

Google

Julian and his team were all fantastic, handling a difficult sale with patience, tact and diplomacy which was hugely appreciated. The entire process from valuation and viewings through to completion was professional and supportive, with great communication throughout. So glad we chose JNP for the house sale.

Karen · 18 March 2022

★★★★★ 5/5

Google

Katerina Chvapil was really friendly and informed about the property we viewed. She took us round at our own pace and gave us space. She elected key bits of information and was able to answer every question we had. Her communication since has been great.

Anya · 17 May 2022

★★★★★ 5/5

Google

Have just exchanged on a property sold by JNP - we have found Julian and the team to be a pleasure to deal with. The property we bought was the first and only one we actual set foot in, off our shortlists and the whole process was started …

Simon · 8 October 2021

★★★★★ 5/5

Google

We hadn't moved in 28 years but the JNP team were professional and helped with the roller coaster of moving home. From the initial visit with Josh and special thanks to Nicki who walked the extra mile.

Linda · 16 March 2023

★★★★★ 5/5

Google

John really went above and beyond to help us with our purchase - he was always available and did a lot of problem-solving to get things moving! Can't thank him enough for his help.

Fiona · 16 August 2025

★★★★★ 5/5

Trustpilot

Lindsay has been really helpful to me…

Lindsay has been really helpful to me throughout! She is a lovely person.

Priyanjita · 29 August 2024

★★★★★ 5/5

Google

I can’t speak highly enough of the staff at JNP Hazlemere I mainly dealt with Joshua, who is the kindest genuine professional person you could ever meet, we had so many problems with our move and he went above and …

Diana · 8 October 2022

★★★★★ 5/5

Google

Competent sales team that were on hand and very helpful at all times. Madison was a friendly face and made sure our move went smoothly. Very professional and would highly recommend.

James · 16 August 2023

★★★★★ 5/5

Google

Thanks so much Maisie! We had a viewing with Maisie last week, which went really well. Smiley and friendly, she showed us around and provided all the information about the house, very helpful. Looking forward to working together and getting those keys soon! :)

Alyena2000 · 17 May 2022

★★★★★ 5/5

Google

I am amazed by the service and professionalism I received from JNP when selling my house recently. The staff were very supportive and pulled out all the stops. It was marketed very quickly and within a week was sold subject to paperwork. From start to finished within less than 3 months. Brilliant well done the team and thank you.

Phizz · 8 September 2024

★★★★★ 5/5

Google

We have just sold our house through JNP Hazlemere office, and we ended up buying through them as well. We mainly dealt with Josh who was fantastic from start to finish on both the sale and purchase. He kept us up to date the whole way …

Charlotte · 8 October 2021

★★★★★ 5/5

Google

Amy and Maisie were excellent advisors to me throughout the entirety of my mortgage process! Always a phone call away and quick to chase any information on my behalf. Definitely recommend this branch.

Maxwell · 17 May 2023