Every review we hold for the Hazlemere office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAt different times throughout the process of selling our late father's flat, my sister and I, as joint executors, spoke with Julian, Emily and the rest of the team at JNP Hazlemere. We found them a pleasure to deal with and, apart from our conversations, we very much appreciated the email updates after each viewing. Thank you all.
John · 16 March 2024
Agent replied · 30 July 2023
Thank you John. We're glad that Julian, Emily and the team were able to help you during a difficult time and that their attention to detail helped with the sale of your late father's property.
★★★★★ 5/5
GoogleJNP have been excellent from start to finish. Professional, straight talking and a pleasure to deal with.The whole experience has been very smooth. I thought the whole team were great - especially Josh & Emily. I would highly recommend.
Alison · 18 March 2021
Agent replied · 4 June 2024
Thank you for your recommendation Alison. We're so pleased that the excellent service that Josh, Emily and the team at Hazlemere provided, helped you to move home smoothly.
★★★★★ 5/5
GoogleJosh from JNP Hazlemere has been an absolute star through the whole process of selling my property from the valuation to viewings to the negotation of the offer. Josh has been very helpful throughout the whole process and is always on hand …
Kirsty · 8 October 2019
Agent replied
Hi Kirsty, thank you so much for taking the time to leave a review. We are so pleased the process has gone so smoothly and we will pass your kind words onto Josh.
★★★★★ 5/5
GoogleThere are many local estate agents to choose from but we decided to stick with JNP who we purchased our house through many years ago. What an outstanding job the whole team did for us. Not only the sale but when things got tricky …
Kevin · 8 October 2024
Agent replied · 25 April 2024
Thank you Kevin! The team were delighted to welcome you back as a customer and are thrilled with your recommendation. Sales progression can be incredibly difficult and we're so pleased that the team were able to help you navigate this.
★★★★★ 5/5
GoogleWe were very happy with Manning Stainton's help selling our property - thanks to Shelley, Reena, Abi, and everyone else there.
Richard · 17 May 2023
Agent replied · 17 May 2026
Hi Richard, we're really glad to read your lovely review. Great to hear Shelley, Reena, Abi and the team were helpful!
★★★★★ 5/5
GoogleI have used JNP in Hazlemere several times for selling my property, the whole team are amazing. From the beginning to end, Josh, Emily, Nicki, Doug, Julian, and all the other staff who I have dealt with have been professional throughout and supported me with an extremely difficult sale, keeping me up to date through the whole process. I cannot recommend the team enough - they are an outstanding estate agents.
Julie · 16 March 2023
Agent replied · 30 July 2023
Thank you for your review Julie. We're so pleased that the whole team at Hazlemere were able to assist you with the sale of your property and support you through the difficult process. They'll be delighted with the recommendation.
★★★★★ 5/5
GoogleI've now used the Headingley branch for a purchase and a sale and both times they have provided a brilliant service. Always communicative, friendly and helpful. For my recent sale, they arranged viewings within days of my flat going on the market and found a buyer in less than a week. Superb service.
Nick · 17 May 2024
Agent replied · 17 May 2026
Hi Nick, glad we could help and thanks for the review👍 …
★★★★★ 5/5
GoogleJust wanted to shout out there jnp Hazlemere delt with our property for sale professionally from the start to finish. So helpful friendly informative, Nothing was too much. We would like to make a personnel thank you to Sheila and Jackie. …
Peter · 8 October 2019
Agent replied
Hi thank you so much for your review we are so pleased to hear you had such a good experience with JNP.
★★★★★ 5/5
GoogleGreat communication, friendly advice, realistic valuations, helpful staff- why would you not choose JNP for your house sale or purchase. We have been impressed with them throughout the whole process of our sale.
Celia · 16 March 2025
Agent replied · 30 July 2024
Thank you Celia! We're so pleased that the team at Hazlemere have been so helpful during the sale of your property.
★★★★★ 5/5
GoogleRecent purchase of house in Leeds from my home in Nottingham was made much easier by our very helpful move managers Shelly and Reena, both were very knowledgable, professional and very friendly to talk to. Both are a great asset to manning Stainton, many thanks for contributing to a smooth house purchase.
Ann · 17 May 2023
★★★★★ 5/5
GoogleJulian Almrott and the team at JNP, Hazlemere, provided excellent service from start to finish in the purchase of a new house for my parents. …
Nicola · 8 October 2022
Agent replied · 26 May 2024
Thank you for your review Nicola. We're so pleased that Julian's professionalism and years of experience enabled your parents to buy their new home. Julian will be delighted with the recommendation.
★★★★★ 5/5
GoogleAfter all the estate agency’s this one is the best by far, Jenny Archer has been very helpful for everything that we needed done, Amazing staff overall much appreciated.
Gjuri · 17 May 2022
Agent replied · 17 May 2026
Great to hear that Jenny's been so helpful, thank you!
★★★★★ 5/5
GoogleWhat a great team it was to work with! Whilst I was the purchaser (not their client), I was treated with equal respect and received exceptional service from Emily Maslen throughout - nothing was ever too much trouble. She was always well …
Vian · 8 October 2024
Agent replied · 6 February 2024
Thank you Vian! We strive to provide all our customers with 5* service and Emily, Douglas and Mark will be thrilled that you took the time to write your recommendation. Wishing you many happy memories in your new home.
★★★★★ 5/5
GoogleSecond time in 10 years that I’ve had a first class experience with JNP Hazlemere I would definitely recommend and use again if I came back to the area. Thanks Julian and team great work!
Michele · 18 March 2021
Agent replied
Thank you for using JNP Hazlemere twice in ten years! We're delighted that Julian and the team provided a first class experience.
★★★★★ 5/5
GoogleAmy, Jenny and the whole team were excellent throughout our property purchase. Instant replies to email/phonecalls.
When the exchange of contracts looked to be stalling, Amy swiftly contacted the 3 conveyancing solicitors and got our exchange finalised.
I would certainly use them for buying/selling our future property.
Thanks guys!
Mark
Mark · 17 May 2024
Agent replied · 17 May 2026
Glad we could help Mark, best of luck with everything and thanks for the review!
★★★★★ 1/5
Trustpilotread the other 1 star reviews
read the other 1 star reviews - pretty much my experience. Not entirely clear whether the issue is incompetence or if their shocking service to tenants (both for maintenance, and for end of tenancy deposit refund) is intentional.
Steven · 28 November 2024
Agent replied · 11 May 2026
Thank you for your review Steven. We’re sorry to hear that you have not been satisfied with the service you have received from us. We would appreciate the chance to discuss this with you so please call Ben Stokes, Lettings Director, on 01494 520555.
★★★★★ 5/5
GoogleThe team at JNP Hazlemere are professional, efficient, they are great advisers, helpful and become a greatly valued element of everything you do sell your home. Thank you team JNP
The · 16 March 2025
Agent replied · 24 June 2024
Thank you Mr and Mrs Ransome! We're thrilled with your review of the team at Hazlemere - their knowledge of the area and industry are second to none and we're delighted they could help you sell your home.
★★★★★ 5/5
GoogleJNP sold our house recently. I wanted to write this review in praise of them. They were wonderful throughout. Professional and friendly. I was really impressed at Mark Prior. He is incredibly caring and helpful. What also makes him stand …
Sophia · 8 October 2024
Agent replied · 25 February 2024
Thank you Sophia! Mark is passionate about customer service and will be thrilled with your recommendation.
★★★★★ 5/5
GoogleJust would like to say what a great job the team did at JNP Hazlemere. Selling my son's property was definitely not plain sailing, but the professionalism of JNP staff, in particular Sheila,, saw it through to conclusion. Thankyou
Veronica · 29 July 2019
Agent replied
Dear Veronica, thank you very much for your review we are very pleased to hear you have had such a good experience with JNP.
★★★★★ 1/5
GoogleIt's really bad, I have been sending my document a week ago and no body come back to me , than when I asked them they said we received your paper work just today, I did give them my document by hand in the office
This is a jock
Mahmoud · 17 May 2024
Agent replied · 17 May 2026
Hi Mahmoud,
We are very sorry to hear that you are dissatisfied with your experience, we always aim to review documentation and respond in a timely manner. If you would like to send us some more details of your experience to reviews@manningstainton.co.uk we can look into this matter further for you.
Thanks,
Manning Stainton
★★★★★ 1/5
GoogleThey don't even bother putting the prices on the properties in the window. Waste of time!
Liam · 16 August 2025
Agent replied · 16 August 2026
Hello Liam, I have tried to contact you on a few occasions to talk you through this process. You do not appear to be registered with either of the agencies that we own. Are you looking it purchase? We would be happy to assist with your property search if so. Best regards, John Bouwer (Director).
★★★★★ 5/5
GoogleVery attentive and professional service from the whole team. Outstanding photography! A pleasure to deal with.
Paul · 16 August 2025
Agent replied · 16 August 2026
Hi Paul, thank you for the excellent 5 star review and giving us the opportunity to sell your lovely home. It was an easy one to photograph and show. We want to wish you the very best moving forward. Best regards, John Bouwer(Director).
★★★★★ 5/5
GoogleJulian, Sheila and the team at JNP Hazlemere carried out instructions to sell our family home of 56 years. The team were thorough, courteous and professional at all times. Communication was excellent, especially Sheila who worked tirelessly …
Lindsey · 8 October 2019
Agent replied
Dear Lindsey, thank you for your lovely review. We totally understand this must have been a very emotional time for you and we are glad to hear our Hazlemere team were able to help you with the sensitivity that your move required. We wish you well in your new home.
★★★★★ 5/5
GoogleExcellent level of service provided by Jenny and her team recently. Fantastic level of communication throughout keeping us fully informed at all stages.
Very highly recommended if you’re thinking of embarking on the house sale/purchase journey.
Neil · 17 May 2020
Agent replied · 17 May 2026
Thanks for taking the time to leave a review Neil, great to hear about your experience with Jenny
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
