Every review we hold for the Havering office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat service
The sale of my house was very simple with Gregory Moore at Douglas allen Woodford. He was different to other agents I have dealt with in the past and guided me the whole way. Even on his day off Steve was there to help with the offers. Overall I was very happy with the whole transaction. I was sold and completed within 2 months as Greg promised so thanks again.
Mr · 17 March 2016
Agent replied · 24 October 2024
Dear Mr Turner, Thank you for your feedback regarding Greg and Steve at the Woodford Green branch. I am pleased to hear that Greg guided you through the moving process from start to finish. I hope you will be happy in your new home.Thanks againRob WadeAssociate Operations Director
★★★★★ 5/5
TrustpilotGreat team
Great team, Steve and Khaleesha were second to none when it came to getting my property on site quickly. They already had people on their books looking in my area so a good amount of viewings compared to other agents from the start. They sold my property very quickly, I have already recommended them to several people and will continue to do so.Thank you so much!!! x
Deborah · 26 March 2019
Agent replied · 24 October 2024
Dear Deborah,Thank you so much for your kind words and 5 Star assessment of our Woodford Green office who you have recently sold your home through. Both Steve and Khaleesha are exceptional at what they do, always giving a 'premium service' at all times.Thank you very much for your custom and indeed for your recommendations!Kind regards,Jon Holden - Managing Director
★★★★★ 5/5
TrustpilotExcellent Service
Luke and Ray were excellent in getting my property sold for the price I wanted. I was previously on with another well known (but very inexperienced) agency in the area who were unable to get any offers on my house in 3 months. Within a few weeks of being with Douglas Allen I had a few offers one of which I accepted and successfully completed thanks to these guys. It was a pleasure working with them and would highly recommend if you want experienced, professional and helpful agents. Thanks guys!! Hope to work with you again in the future
Karis · 23 January 2023
★★★★★ 5/5
TrustpilotWill Nash
Our experience with Will Nash was second to none: What he does not know about the mortgage industry could probably be written on the back of a postage stamp. Not only was he helpful and proactive on behalf of his clients, his knowledge of the market ensured that he would obtain the best solutions with alternatives. I would not hesitate to use his services again or pass on any recommendations.
Dave · 14 January 2016
Agent replied · 24 October 2024
Dear Mr Ferguson,Thank you for your 5 Star assessment of Will Nash, your words are very kind and much appreciated.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotDOUGLAS ALLEN HORNCHURCH
Douglas Allen Hornchurch are selling my home currently and I couldn’t be happier with the service from Joanne, Peter , Wendy , Adam and David. They also introduced me to Christian who saved me £100 a month on my mortgage and £15 a month on home insurance. I know they will do there best by me and look forward to moving out! Thank you Hornchurch Douglas Allen Kath
Kathleen · 14 June 2018
Agent replied · 24 October 2024
Dear Kathleen, Taking the time to add your feedback and confirm the service levels you have received from our team at Hornchurch office is much appreciated. Offering a Premium level of service and ensuring we help our customers in every aspect of their move is always our aim, I can see that Christian has already started this process and like you we look forward to finding the right buyer at the best possible price so you can move onto your next home with total confidence. I will pass your thought onto the team at Hornchurch.Kind regardsPaul Ingleton - Associate Operations Director
★★★★★ 5/5
TrustpilotThank you!
After spending a long tiring two years looking for a home, I was recommended these agents by a friend. I mainly dealt with Will for my mortgage product, and Asena, Sarah they both kept us well informed of all new properties every week! Great work girls well worth going to them if your looking for a helpful agent, I couldn't thank them all enough! :-)
Anita · 17 January 2020
Agent replied · 24 October 2024
Hello, Thank you for taking the time to leave a review. Best wishes,Douglas Allen
★★★★★ 5/5
TrustpilotDouglas Allen have been fantastic
Douglas Allen have been fantastic. They have helped us from start to finish. Also reassuring us throughout, and when I got stressed telling me not to worry . A massive thank you to Joelle who was my little angel, she was so experienced and guided me and my family throughout. I would recommend Douglas Allen to anyone thinking of moving. They are professional and experienced in what they do.
Lesley · 10 May 2017
Agent replied · 24 October 2024
Dear Lesley Ann,Your feedback that our Basildon office has been fantastic is always much appreciated, I will pass on your comments that Joelle has been your little angle as this is exactly the service levels we aim to achieve on every occasion, it is through the training and development of staff we ensure that the service levels and experience to guide you through what can be a difficult time are achieved.I wish you and the family all the very best for the future.Kind regardsPaul IngletonAssociate Operation Director
★★★★★ 5/5
TrustpilotKhaleesha Loveday was proactive re property purchase
Khaleesha Loveday was proactive, professional and responsive in relation to helping us find a property.We really appreciate all her support in a closing a deal in this fiercely property competitive market especially in the are we were looking for. We recommend Douglas allen and Khaleesa for their proactive approach and seamless process in place and speed due to vast experience they have in this market.Best Amal Simothy
Amal · 9 January 2019
Agent replied · 24 October 2024
Dear Amal,Thank you very much for posting this 5 Star review of how Khaleesha and her 'VIP' service helped you find your new home, she will be delighted with your recognition of her.We wish you much happiness in your new home.Kind regards,Jon Holden - Managing Director
★★★★★ 5/5
TrustpilotTop Quality Customer Service from beginning to end.
Douglas Allen have been fantastic in helping both my family and my parents sell our homes and find a place where we can live together. David and his team at Hornchurch Branch could not have been more helpful and no problem was to small for them to help us with, especially for what can be a stressful and complicated process. I would have no hesitation in recommending them.
Iain · 16 April 2018
Agent replied · 24 October 2024
Dear Iain, thank you for taking the time to add your comments about the fantastic service you had from David and the team at our Hornchurch office, being in regular contact and as you say ensure we are helpful whatever the size of the problem certainly helps to smooth the process. This helps to ensure that any stress is reduced and what seems to be complicated is fully explained helping to move things through smoothly.We look forward to helping you or anyone you know again in the future.Kind regardsPaul Ingleton - Associate Operations Director
★★★★★ 5/5
TrustpilotEast Ham office
I want to say a big thank you to all the team at the East Ham branch. I think the friendliest estate agents I have ever met. They remind me of a little family! I want to give a special mention to Waseem, Maureen, Hasan and Faisal. They have been very proactive in my search for a BTL property. Very accommodating and flexible with viewings. Really impressed. Thank you!
Laura · 31 October 2016
Agent replied · 24 October 2024
Dear Ms Halicioglu,Many thanks for your kind words regarding our Wanstead office and your 5 Star review. Ray and Abu will be extremely pleased with your recognition of their service and efforts to find you a suitable property. We simply want to be as helpful as possible and stand out amongst the competition - something that we call 'Outpassioning!'.Kind regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
GoogleI would like to thank Danielle at the Hornchurch branch for all the help and patience she showed when showing my son around different properties, nothing was too much trouble for her.
Christine · 26 February 2024
Agent replied · 23 October 2024
Hi Christine,
Thank you for leaving a review! It's great to hear how how helpful and patient our agent, Danielle, has been while showing your son around properties.
Best wishes,
Douglas Allen.
★★★★★ 5/5
Googlevery please with the work from the team at Douglass Allen they were immense help with selling my house, answering any question I had. and keeping a good pace of viewings until the property was sold. I especially was impressed with the work from Callum, Tom, Robert & Gemma who were in touch almost contently with updates.
the mortgage team was also very helpful in answering any queries I had relating to the mortgage , rates and what I can do going forward,
Alex · 26 February 2024
Agent replied · 23 October 2024
Hi Alex,
Thank you for leaving a review! We're delighted to hear how pleased you are with the help you've received from our agents and mortgage team.
Best wishes,
Douglas Allen.
★★★★★ 5/5
TrustpilotExcellent professional service
Jill, Carl and the team at the billericay branch were excellent . Very professional and we instantly felt at ease following a very poor experience with a competitor. There is no doubt that you are more expensive than your competators however we are confident that the property will sell in their hands
Tony who took the photographs consulted us throughout the process So a very good experience all round
Mr · 23 June 2015
Agent replied · 24 October 2024
Dear Mr & Mrs Armitt,Thank you very much for your kind comments relating to our Billericay office and in particular to Gill, Carl and Tony, they will be delighted to hear how their efforts have impressed you so much compared to your with experience another agent.I am confident in Gill and her team being able and most willing to secure a successful sale of your home.Regards, Jon Holden, Managing Director, Douglas Allen
★★★★★ 5/5
GoogleAttentive, helpful and seamless. Thank you David and Jayden for great customer service. Both very easy to get on with and always on hand to answer any questions.
Special thanks to David for driving our sale through!
Rhea · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,
Douglas Allen
★★★★★ 5/5
TrustpilotExcellent service from Walthamstow team
After instructing DA Walthamstow to sell our property we have been very impressed with hign level of customer service from Christian, Casey and the team.A special mention needs to go to Christian who has gone above and beyond helping us sell our property! We chose Douglas Allen over other estate agents because of Christians enthusiasm and professionalism and would happily recommend to others. Keep up the good work!
Kelly · 3 November 2016
Agent replied · 24 October 2024
Hi Kelly,Thank you for your kind comments regarding Christian and Casey, It's great to hear that our staff have gone above and beyond to help you. I hope that your sale goes through smoothly and you will be happy in your new home.Thanks againRob WadeAssociate Operation Director
★★★★★ 5/5
TrustpilotI just want to thank Hasan and Maureen…
I just want to thank Hasan and Maureen I had a very good experience especially that I’m selling after 35 years and I like the fact that when I call somebody picks up Also hasan has helped me EVERYTIME I call and I can’t thank you enough Thank you Maureen, Hasan, kash, Nasir and Riana brilliant work
Ann · 6 September 2021
Agent replied · 24 October 2024
Thank you for taking the time to leave a review. Best wishes,Douglas Allen
★★★★★ 5/5
TrustpilotThe service I received from Stephen Ford
The service I received from Stephen Ford was exemplary especially with all the problems further down the chain he kept me updated and always ready to assist he certainly went beyond the call of duty I was extremely grateful to him for his care and attention in what proved to be not an easy sale with the chain complications.
Bett · 13 April 2021
Agent replied · 24 October 2024
Thank you for taking the time to leave a review. Best wishes,Douglas Allen
★★★★★ 5/5
TrustpilotExcellent service
We have been looking for house for a while. Since I started my house hunt with Douglas Allen I am confident that soon we will find our dream house. Douglas Allen Chadwell Heath staff is experienced, proactive and friendly. Emma is a brilliant member of the team and always available if we need her expert advise. I highly recommend Douglas Allen and Emma for buying and selling services.
M · 7 April 2016
Agent replied · 24 October 2024
Dear Mr Faheem, I am pleased to see that Emma at Chadwell Heath is helping to find you a property and delivering on our companies promises, We remember that when you are looking to buy your dream home their are many hurdles to overcome, as you state we are there to help in every aspect of your move. I am sure the team will do everything to find you your dream property and I would like to wish you all the best.Kind regardsPaul IngletonAssociate Operation Director
★★★★★ 5/5
TrustpilotSale
Rachel and the team were brilliant. Living so far away from the property as i was selling on behalf of my father added extra complications which they dealt with brilliantly, to a point that this was the easiest sale i have ever had. They even found other agencies who could help with the contents making it so easy for me when i visited to sort out personal items.
Mike · 23 March 2016
Agent replied · 24 October 2024
Dear Mr Daly, Thank you for your feedback on our Chigwell office especially Rachel, I will pass your comments on to her, it is very important as an industry to remember that we are not selling someone's property and that we are actually helping them with all the intricate parts of the move. it is always great to receive feedback where this has been appreciated and worked well. I can see that this was the easiest sale that you have every had, if you know any other people in an area we cover we would love to offer them the same level of service.Kind regardsPaul IngletonAssociate Operation Director
★★★★★ 5/5
TrustpilotAmazing help
Shawn from Douglas Allen East Ham was amazing! He sold our elderly hoarders cousins house in only 4 days! He went way beyond his duties as an estate agent to help out in whatever way he could. Thank you Shawn for all your help, this sale was not an easy one and not for the faint hearted! Very pleased with the service. Again thank you.😀 The Evans Family.
Evans · 11 March 2016
Agent replied · 24 October 2024
Dear Evans Family,Thank you for your comments about Shawn and East Ham team, I am pleased to hear that Shawn has gone beyond his duties to really help you with the sale this property.Thanks againRob WadeAssociate Operations Director
★★★★★ 5/5
TrustpilotWill Nash
Will Nash is an excellent advisor. He has advised us on a few mortgage purchases over the years. He has always been attentive, accessible, professional and knowledgeable. He is quick to respond to any doubts or questions you may have - whether that is mortgage related or more generally related to the property purchase process. We have enjoyed working with Will and will do so again without hesitation.
Pradeep · 17 January 2016
Agent replied · 24 October 2024
Dear Pradeep,Thank you so much for your 5 Star assessment of Will Nash, we welcome you to return when you next expert mortgage advice and help.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotDouglas Allen
I would like to thank David Tomlins and all the team at Douglas Allen ( Hornchurch) for the marketing and sale of my uncle's flat in Hornchurch. The complete process from the "open day" to the final completion was handled in a totally professional and efficient manner, keeping me abreast of progress at all times. I would have no hesitation in recommending this company to any prospective client.
John · 21 December 2015
Agent replied · 24 October 2024
Dear Mr Beetles,Thank you very much for taking the time and trouble to post this 5 Star review of our Hornchurch office with regards to selling your Uncle's home. David and his team take much pride in the service they provide to all our customers and they will be delighted you have recognised them in this manner.Kind regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotDouglas Allen, Barkingside branch. Well done boys
Fantastic service from Joe and team from Douglas Allen, Barkingside branch. Pleasure to deal with, thanks very much !Joe has been fantastic from start to finish on my new purchase!Always got back to me when he said he would, updated me throughout and nothing was too much trouble and always went above and beyond for me.Would highly recommend - I'll be using again for sure!
Mayooran · 3 February 2019
Agent replied · 24 October 2024
Dear Mayooran, Thank you for highly recommending the service of the Barkingside office especially Joe, as a company we fully appreciate that being available and ensuring we are in contact throughout a sale really helps all the clients fully understand what is happening and keeps them informed. I will pass on your comments to Joe and ensure he continues to offer this service to all his clients moving forward.We all look forward the helping you or anyone you know again in the future.Kind regardsPaul Ingleton - Associate Operations Director
★★★★★ 5/5
TrustpilotDouglas Allen review
We are very happy with the professional and friendly service we have received so far regarding the taking on of our property. Everything has been done efficiently and quickly with always our interests at heart. The Barkingside Manager Les Carter and all the staff connected with the company have been a pleasure to deal with.
We would have no hesitation in recommending Douglas Allen to all future vendors.
Mr · 23 June 2015
Agent replied · 24 October 2024
Dear Mr & Mrs Bernstein,Thank you very much for your valued feedback. I am glad you found Les and his Barkingside team such a pleasure to deal with, providing the highest level of customer service is a priority of ours and it's good to hear that we have succeeded in this respect on your behalf.I wish you every success with your move.Regards, Jon Holden, Managing Director, Douglas Allen
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