Douglas Allen Hornchurch reviews in Havering

★★★★★ 5/5

Trustpilot

Douglas Allen review

We are very happy with the professional and friendly service we have received so far regarding the taking on of our property. Everything has been done efficiently and quickly with always our interests at heart. The Barkingside Manager Les Carter and all the staff connected with the company have been a pleasure to deal with. We would have no hesitation in recommending Douglas Allen to all future vendors.

Mr · 23 June 2015

★★★★★ 5/5

Trustpilot

Douglas Allen, Barkingside branch. Well done boys

Fantastic service from Joe and team from Douglas Allen, Barkingside branch. Pleasure to deal with, thanks very much !Joe has been fantastic from start to finish on my new purchase!Always got back to me when he said he would, updated me throughout and nothing was too much trouble and always went above and beyond for me.Would highly recommend - I'll be using again for sure!

Mayooran · 3 February 2019

★★★★★ 5/5

Trustpilot

We would recommend Douglas Allen

From beginning to end Douglas Allen were a great agent to sell our property with. Stevens valuation helped us achieve a sale value in excess of £100,000 above a previous agents valuation 2 months earlier. Steven & Ash were always there to support us if needed and they never failed to return telephone calls. Thanks for all your support.

Mrs · 11 March 2021

★★★★★ 5/5

Trustpilot

Without the help from Steve at Douglas…

Without the help from Steve at Douglas Allen I don’t think Our very long drawn out house sale would of actually happened . He helped us every step of the way and without his help and support it would of been very stressful . Thank you Steve and all the team that contributed to making this happen x

Tanya · 10 May 2021

★★★★★ 5/5

Trustpilot

Andrew Bilby

Andrew Bilby is our hero!He used his expertise from his years of experience in gettingcustomers like myself who were unsure of what to do, their dream home.He kindly kept us up to date with all his communications with our buyer and put our minds at ease.I would recommend Douglas Allen to all home buyers/sellers!I would recommend Andrew Bilby, everyone!You'll be in good hands and relaxed.

Mr · 28 September 2018

★★★★★ 5/5

Google

We had a great experience with Thomas who helped us buy our first property. He was very helpful and was always there to help with any queries we had. His a great asset to the company with his exceptional customer service skills. Wish him all the best for his bright future. Once again thank you Thomas. Rubena and Mohammad.PositiveResponsiveness, Professionalism

Precious · 24 October 2020

★★★★★ 5/5

Trustpilot

Douglas Allen- East Ham

I was extremely impressed with the service I received from Douglas Allen East Ham. From my first enquiry in branch to completion, the whole process was seamless and stress free. I want to say a massive thank you to Natasha Facer, Hassan Anwar, Maureen Grey and Andrew Bilby for all their hard work and ensuring the speedy sale of my home. I would definitely recommend them.

Gemma · 30 September 2017

★★★★★ 5/5

Trustpilot

I would like to say how fantastic…

I would like to say how fantastic Christian Wilkinson from Douglas Allen Hornchurch was in sorting out my mortgage, such a pleasure to deal with a company that honestly does get you the best deal! Christian saved me over £100 per month compared to my current mortgage lender and sorted everything for me so it was hassle free. Have already recommended to friends and family.

Jo · 26 July 2018

★★★★★ 5/5

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Bilal Chadwell heath customer service

Hi we have been so far happy with the service in Chadwell heath branch. All staff have been really helpful. Bilal from day one his customer service been excellent . keeping us update and helping us view houses. He Has been very helpful and understanding. We actually came to Chadwell heath branch because of Bilal. His customer service was very good.We have sold our property through Douglas and Allen in Chadwell heath branch.we are now finding our property now.

Shahjahan · 6 February 2024

★★★★★ 5/5

Trustpilot

I purchased my first home with Douglas…

I purchased my first home with Douglas Allen and my sales progressor, Nish Zafar, was just fantastic. So helpful, and so communicative and responsive. She really made the experience so much better and always went extra mile. Thank you!

Customer · 8 September 2025

★★★★★ 5/5

Google

Douglas and Alan Hornchurch What a fantastic team there Chelsea Dave Tom And the rest of you Thank you so much and for your patience Always enjoyed my appointments with you guys We got there in the end and I got what I wanted Thank you George

George · 24 October 2022

★★★★★ 5/5

Trustpilot

Top Service from Douglas Allen Maureen Grey at the East Ham Branch

It was a difficult period selling my father's property as his health was deteriorating quite rapidly. Maureen Grey the Senior Branch Manager at Douglas Allen East Ham Branch was most helpful and key to the sale of the property. Maureen would always up date me and even contact myself out of her normal office hours to provide updates and to enquire as to my father's health. In the end she got an offer for my father's property higher than the asking price and I can not thank her enough for her professionalism and assistance with the entire process. I wish her all the best in her future and will always remember the top quality service she provided my entire family.

Michael · 22 August 2022

★★★★★ 5/5

Trustpilot

Andy did what he said he would.....

I had an initial meeting with Andy Dumas and he managed my expectations in terms of a likely selling price and advised me accordingly.He arranged an open day and from that two offers were received - this was all within 7 days of the property going on the market.I have received very good service and would recommend Andy to anyone else selling a property.

Stephen · 25 June 2018

★★★★★ 5/5

Trustpilot

Met with mortgage advisor Dan Appleby…

Met with mortgage advisor Dan Appleby the other day at Douglas Allen Chadwell Heath, after he came highly recommended. Dan was fantastic from start to finish. Listened to what i needed and found me deals that no one has been able to. Dan has even managed to save me money on insurances with better cover. Highly recommend and cant fault his service! Thank you!!!

Kirk · 15 June 2018

★★★★★ 5/5

Trustpilot

Great service

This is our second time using the Douglas Allen team in Walthamstow. After buying our first property though them we have now sold a property with them as well. Maria was a friendly and approachable first contact discussing all then ins and outs of selling, most importantly she was honest and transparent about the whole process. Always able to answer any questions we had, and steered us through to completion. She also gave great advice on our search for a new home. Her team assisted us with chasing up the sale of our property and Ella was brilliant when time became a factor for us. I’d be entirely confidant at recommending Maria and her team to anyone looking to buy or sell a property.

Customer · 17 August 2022

★★★★★ 5/5

Google

I had an informal conversation with David regarding my house. Found him knowlegegable and helpful.

Souvik · 2 April 2026

★★★★★ 1/5

Trustpilot

The service provided was abysmal

The service provided was abysmal, although Lucy was very hands on and helpful she was failed by her colleagues. Information provided to other agents were innaccurate and this was very costly to us. We had to constantly contact the office for the latest information, we were rarely provided with any updates on the sale.

John · 1 October 2021

★★★★★ 5/5

Trustpilot

Great Service & Great Communications

We recently sold our house through Douglas Allen, and we received a timely, courteous & very helpful service from Simon & his team.He & his team, kept us informed on progress & any issues were dealt with quickly and efficiently.I wanted to say thank you to Simon and his team, for their attention to detail, help throughout and professionalism during the sale of our property.

Avi · 6 December 2016

★★★★★ 1/5

Trustpilot

I was disappointed

I was disappointed"I was disappointed with the services provided . There were several instances where I had to follow up multiple times to get a response, and the agent seemed to lack knowledge about the properties they were showing. In addition, there were several mistakes in the paperwork that caused delays in the process. I would suggest that improve communication and attention to detail to provide a better experience for your clients."

Verco · 10 May 2023

★★★★★ 5/5

Trustpilot

Douglas Allen Hornchurch

Great help from David and the team. Managed to sell our property within a couple of weeks when our previous estate agent was unable to! Always kept us updated and made us feel like we were a priority. We were always able to speak to someone regarding our property, something our previous estate agent couldn’t do! Would thoroughly recommend their services.

Kath · 25 October 2019

★★★★★ 5/5

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Natasha Tomlins (Mercieca) HERO

Just want to give a huge shout out to Natasha Tomlins (Mercieca) for going WAY above and beyond in her support. Natasha ensured the whole process was trafficked through as quickly as possible, without Natasha we would have never met our mortgage deadline on our new place. Natasha emailed and called all parts of the chain honestly every day and delivered concise updates that kept me at ease when all my hair was falling out.It felt like an incredibly personal service and I knew I could rely on Natasha to support me throughout the whole process. Cannot recommend Natasha and DA enough, we lost our first buyer and Natasha still managed to keep us on track with a new buyer and a tight timeline. Thank you so much!

Sam · 14 July 2022

★★★★★ 5/5

Trustpilot

A great experience

I have had a fantastic experience with Douglas Allen. I was helped by Ms Nisha who guided me and my family into buying. Our property. She was able to scout the market efficiently and listened to what our needs were. I recommend all to go with her when buying their next property as she communicates fantastically and is driven to to meeting client expectations

Gurvinder · 2 October 2024

★★★★★ 4/5

Trustpilot

Great Service and Help

Great service and help from the team at Douglas Allen Woodford. Steve and Hasan were a tremendous help with our house sale. Good support and back up were provided through some challenging negotiations and situations both Steve and Hasan steered us through and kept us informed throughout the process. Well done Steve, Hasan and the team thank you very much.

Michael · 12 January 2020

★★★★★ 5/5

Trustpilot

Sales Progression

Re: Natasha Tomlins Reaching exchange of contracts as been a long and stressful road. I could not recommend Natasha more highly. She went well above and beyond the call of duty on so many days, persistently chasing solicitors to ensure the job got done. Thank you Natasha for all your extraordinary work, it is so very much appreciated!

Chris · 27 August 2020