Every review we hold for the Havering office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFriendly expert advice
Friendly expert advice from Nicola Smith throughout the transaction. I first viewed the property at the beginning of October and exchanged contracts in mid December. The process of purchasing the property went smoothly.
Doreen · 13 December 2025
Agent replied · 22 February 2026
Thank you very much for your kind review. We’re delighted to hear that your experience was smooth and that Nicola was able to support you with friendly, expert advice throughout the process. It was a pleasure assisting you. We wish you every happiness in your new home and thank you again for choosing us.
★★★★★ 5/5
TrustpilotProbate Sale
Just closed probate sale of our mothers home. Everything went seamless and in particular Avril our agent was a pleasure to deal with. At all times, she was professional, reliable and responsive and lovely to deal with ,in what was a difficult time for us selling our Mums home . Would highly recommend Avril again.
Mandy · 16 August 2024
★★★★★ 5/5
GoogleWonderful service received from Delaney's in a timely and a professional manner. The entire process was handled efficiently, answers to all our queries and concerns were prompt. Donna has been our go to person throughout this process and has been very professional. Would highly recommend Delaney's. I would also like to thank every one of them who has helped us in securing our dream house.
Lavanya · 10 November 2019
Agent replied · 8 November 2024
Thank you for your kind review, we really hope you enjoy your new home and wish you the best of luck.
★★★★★ 5/5
TrustpilotGreat service!
From start to finish, my mum felt the service was very supportive and all of the staff were very friendly, and attentive, responding quickly to any queries and calls. The whole process went very smoothly. Thank you to all of the staff.
Beverley · 20 August 2025
Agent replied · 22 October 2025
Thank you so much for your kind words. We're truly pleased to hear that your mum felt supported throughout the process and that our team was able to provide the care and attention you both deserved. We always strive to offer a smooth and reassuring experience, so it's wonderful to know we achieved that for you. Your feedback means a lot to us, and we’ll be sure to pass your thanks on to the whole team.
★★★★★ 1/5
GoogleWe had a very bad experience with this Estate agent ,We had Lee all I can say is he’s lazy and incompetent .He’s manager John is not much better . We sold in November buyer pulled out in may after we kept saying to Lee he’s messing us about .There office is in poor condition not profession at all .All I can say if your selling don’t use this lot .The only blessing is I didn’t give these clowns any money .
Alan · 9 November 2022
★★★★★ 5/5
GoogleReally great service from Delaney's. From start to completion we were kept informed of progress and had sound professional advice from the team. Helpful staff took care of viewings and even sent me meter readings on the final day, couldn't ask for more. Donna was great helping push for completion and notifying me straight away with any issues. So glad we chose Delaney's!
Andy · 10 November 2019
Agent replied · 8 November 2024
Thank you Andy for your fab 5 star review. It was a pleasure assisting you.
★★★★★ 5/5
TrustpilotAmazing service and staff were very…
Amazing service and staff were very very friendly
Customer · 29 May 2026
Agent replied · 28 October 2024
Thank you for your wonderful review!
We're delighted to hear that you received amazing service and found our team to be very friendly. Providing a positive and welcoming experience for our clients is always our priority, so it's great to know we met your expectations.
We truly appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
The Delaney's Team
★★★★★ 5/5
GoogleBig thanks to Jacqui, she has been great help in providing us with updates. She was always happy to answer any queries we had and ensuring we are aware of what’s happening every step of the way.
Thank you Jacqui for speeding up the process for us!
Milly · 9 November 2022
Agent replied · 8 November 2024
Thank you so much for your review and I hope you have settled in to your new home. It was lovely dealing with you both and thank you again for your Patience
★★★★★ 5/5
TrustpilotGreat experience!
The rental team has been incredible, we have dealt with both Jo and Michelle over the last couple of years - no job is ever too much and they’re always so friendly and fast to respond no matter the day or time. Check out was easy and clear communication. Would 100% recommend!
Liliana · 3 April 2025
Agent replied · 25 May 2026
Thank you so much for leaving this review and for your kind words about Jo and Michelle. This will mean a lot to them. We’re so pleased to hear that they made a difference for you. Your satisfaction is our top priority, and your review reaffirms the hard work we put in every day.
★★★★★ 5/5
TrustpilotJacqui and her team made securing the…
Jacqui and her team made securing the property for our new home stress free. They were professional and supportive in every aspect. It was an absolute pleasure to have Jacqui appointed to us as Sales Progression Officer. Exceptional service!!! Thank you Delany's
Pauline · 27 March 2023
Agent replied · 28 October 2024
Thank you so much for your kind review and we appreciate the time you have taken to let us know how your experience was. All of us want our customers to have a positive experience and we are so glad that we met your expectations. From our prospective you were such a lovely couple to deal with and remained understanding when we did hit bumps in the road, so we thank you for your patience and glad that you are happy in your new home.
★★★★★ 5/5
TrustpilotRenting
I was Renting with Delaney Estates over the last 15 years- for all that time they were very helpful and professional. Their staff are very friendly and will help you with any issues you have. A big thank you for extending our contact where we needed. We never had any problems with maintenance- all problems were resolved straightaway. Highly recommend that agency.
Ewelina · 23 October 2024
Agent replied · 23 December 2024
Thank you for taking time to review our services and i know that these comments mean a lot the Lettings team as we always want to assist where we can. I am pleased to read that we met your expectations and was happy with the service offered
★★★★★ 5/5
GoogleWe have been very happy with the service Delaney's Estate Agent who provided us as property buyers. Jacqui White and the rest of the team were very prompt, professional with replying to messages and following up on enquiries for us when we asked. On the day of collecting the keys, I was presented with a beautiful hamper basket! which I thought was such lovely gesture and we already felt the warmth and kindness from them which was a positive start to moving into our new home. I would be happy to say that anyone buying a house from Delaney's - you wont go wrong!!
M · 9 November 2023
Agent replied · 8 November 2024
Thank you so much for your review. You was a pleasure to deal with and we all wish you so much happiness in your new home
★★★★★ 5/5
TrustpilotExcellent Property agents
Delaney’s have been great at making the rental process and experience less daunting. Its been seemless from the initial consultation to moving into the property and sorting out any challenges. They are consistent with maintaining communication and are professional and kind. I especially love interacting with Michelle and Jo. Thank you so much for being helpful always 😊.
Amina · 4 December 2024
Agent replied · 23 December 2024
Thank you for your lovely reivew, we are so pleased we were able to make the process stress free for you. You are most welcome.
★★★★★ 5/5
GoogleMy experience was excellent.
Jacqui and Lee went above and beyond to make the transaction of purchasing the property go smoothly.
I am very grateful for all their help and support.
Bernadine · 9 November 2023
Agent replied · 8 November 2024
Thank you for your kind review. I hope things are progressing well in your new home, cant wait to see what you have done with the property and we look forward to seeing you soon
★★★★★ 5/5
TrustpilotBig thanks to Jacqui
Big thanks to Jacqui, she has been great help in providing us with updates. She was always happy to answer any queries we had and ensuring we are aware of what’s happening every step of the way.Thank you Jacqui for speeding up the process for us!
Milly · 11 July 2022
Agent replied · 28 October 2024
Thank you Milly, for your lovely review. I hope you have settled into your new home and you were both a pleasure to work with
★★★★★ 5/5
TrustpilotExcellent service
Excellent serviceAvril and Aisling kept us up to date at all times regarding the sale. As we had most of our dealings with Avril from day one. I found her to be very friendly and professional. Thanks to Delaney Auctioneers for getting a good price for my house. Joyce
Joyce · 4 August 2024
★★★★★ 5/5
TrustpilotI'm so glad that I picked Delaney's.
I'm so glad that I picked Delaney's to be my agent for selling my property.They researched and marketed my house well and I achieved more for my property than expected. On top of this they also offered the lowest agent fees.There was communication through out the entire process and was very happy with the service.
Terry · 24 November 2020
Agent replied · 28 October 2024
Thanks for the awesome review! We work hard to meet expectations like yours and we hope to assist you again in the future!
★★★★★ 5/5
TrustpilotThe big move
Delaney’s were the second estate agent we used and what a difference to our first experience! They were fantastic at all aspects of selling our house. Communication throughout was great. We also ended up being in a long chain and the staff were in communication with all the other estate agents and everyone’s solicitors which got us to the finish line. Thank you Delaney’s, will absolutely use you again.
KP · 15 May 2024
Agent replied · 28 October 2024
Thank you so much for your kind review, we are happy that we met your expectations, as we always try to do our utmost to assist the sale to a successful conclusion with as much ease as possible. We all wish you the very best with the future and hope you have settled in well in your new home.
★★★★★ 5/5
GoogleAbsolutely delighted to have worked with Delaney! They are professional, knowledgeable, patient with our many questions and showed great communication from start to finish.
We are very grateful to Lee, Reece, Tasha, John, Jackie and Jacqui. I will certainly recommend and would use them again 🔥
Samuel · 17 April 2025
Agent replied · 25 December 2024
Thank you for your kind review and we all appreciate the comments stated. I feel you have learned a lot about the conveyancing process within this transaction and wanted to thank your family for always being proactive. We wish you all the very best with the future and thank you so much for entrusting and allowing us to work with you, it was truly a pleasure to deal with such a lovely family
★★★★★ 5/5
TrustpilotI would recommend Delaney's in Harold Wood
I would recommend Delaney's in Harold Wood, a very well run family run Estate Agent. I recently completed on my flat sale, they were professional from start to finish. Lee Blackburn, John Hollis and David Lockwood were always on hand to answer any of my queries. I have no hesitation in recommending Delaney,s
Sarah · 10 February 2021
Agent replied · 28 October 2024
Thank you from all of the team at Delaney's for your kind words, we really appreciate your positive feedback and look forward to helping you again in the future.
★★★★★ 5/5
TrustpilotHighly recommend
Thankful to the team - Lee and Nicola especially - on a great experience on purchasing our family home. Always kept informed. Highly recommend
Natasha · 30 November 2025
Agent replied · 22 February 2026
Thank you so much for your kind words! We’re delighted that Lee, Nicola, and the team could make your home-buying experience a positive one and keep you informed every step of the way. Congratulations on your new family home and we really appreciate your recommendation.
★★★★★ 5/5
GoogleIt has been an absolute pleasure working with Delaney's. They have been amazing throughout the whole process - incredibly welcoming, professional, and always going above and beyond to help out. A big thank-you in particular to John and Jacqui, from the initial viewing to patiently explaining the process, and generally being there through all the occasional hiccups (and laughing about it afterwards!). I can't thank you enough - I'm now a homeowner thanks to you :)
Aimee · 9 November 2023
Agent replied · 8 November 2024
Hi Aimee, thank you for your kind review and we were all very excited to hand you over the keys to your new home and felt very much part of your journey to home ownership. We all wish you many years of happiness in your new home and hope we can be assitance to you in the future. All our very best to you and enjoy your new home.
★★★★★ 5/5
GoogleHaving someone help you all the way to the end, is the support you get from the team. Jacqui and I went on quite a journey for the last few weeks to make sure all was in place for the solicitor to complete. You never know how good the service is going to be until put to the test, passed; 10/10. I would highly recommend Delaney's,
the team all help you through the process. Thank you.
Bea · 9 November 2023
Agent replied · 8 November 2024
Thank you for your kind comments and there was a lot of team work involved from the buyers and yourself as the seller to enable us to achieve a successful conclusion and I was lucky to have a vendor such as you who stayed very calm throughout. I hope you are very happy in your new home and have settled in well. We all at Delaney's wish you and your family the very best with the future and we hope one day that our paths may cross again . Wishing you the very best
★★★★★ 5/5
TrustpilotFantastic experience buying my first home..
Fantastic experience buying my first home! Highly recommended.
Joe · 15 March 2026
Agent replied · 25 May 2026
Thank you so much for your wonderful review!
we are thrilled to hear you had such a fantastic experience buying your first home. It’s a big milestone and I’m glad the process felt smooth and positive for you. Your recommendation truly means a lot.
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