Every review we hold for the Havering office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSo kind and helpful
Great service from everybody at Delaney's! Rhianna helped me from the beginning helping me find my first home and then Nicola has been fantastic keeping things moving and progressing all throughout the process. I'm so happy to have had such lovely people help me for my first experience buying a home. I'm sure I'll be back years down the line when I'm ready for my next home!
Chloe · 6 August 2026
Agent replied · 22 September 2026
Thank you so much for your wonderful review! It means a great deal to us that you chose Delaney's to help you with such an important milestone.
We're delighted to hear that Rhianna was able to support you in finding your first home and that Nicola kept everything progressing smoothly throughout the process. We'll be sure to pass on your kind words to them, they'll be thrilled to know they made such a positive difference to your experience.
Congratulations on your new home! We wish you many happy years there, and we look forward to helping you again when the time comes for your next move.
★★★★★ 4/5
TrustpilotProfessional, helpful and got us there in the end
Nicola at Delaney’s Harold Wood was fantastic throughout our property journey. Nicola was professional, communicative and really went the extra mile to make sure everything came together smoothly. Even when things got tricky, she kept things moving and always kept us in the loop. We’re so pleased to finally be collecting our keys and couldn’t have done it without her support. Would highly recommend Delaey’s to anyone looking for a reliable and dedicated estate agent. Thank you Nicola! 🏠
Reena · 17 April 2026
Agent replied · 22 September 2026
Thank you so much for your fantastic review and for recommending Delaney's. We're absolutely delighted to hear that Nicola made such a positive difference throughout your property journey. She'll be so pleased to know that her professionalism, communication and determination helped keep everything moving, even when challenges arose. We understand how important it is to feel informed and supported during the buying process, so it's wonderful to hear that Nicola was there for you every step of the way.
Congratulations on collecting your keys! We hope you make many happy memories in your new home, and thank you again for choosing Delaney's.
★★★★★ 5/5
TrustpilotFrom start to finish was hassle free
From start to finish was hassle and stress FREE. Offer was made and agreed within 2 days all stress free. The staff were fantastic and kept us informed throughout the process. I and my family would have no hesitation recommending Delanys to sell, let and manage property's. Happy to give a 5 star rating.
Patrick · 7 August 2026
Agent replied · 22 September 2026
Thank you so much for your kind words! We really appreciate your lovely review and are so pleased we could make the experience smooth and stress-free for you and your family. It was a pleasure helping you, and we’re incredibly grateful that you chose Delaney's. Wishing you and your family all the very best!
★★★★★ 5/5
TrustpilotWe highly recommend Delaney’s
We highly recommend Delaney’s from the first time Jackie came out to see us she was so passionate about her ability to sell the house. She went above and beyond to help us all the way through the process. Nicola was such a support with chasing the process from start to finish.
Stephen · 10 June 2026
Agent replied · 22 September 2026
Thank you so much, Steve and Judi, for your fantastic review and kind recommendation. It was a real pleasure helping you with the sale of your home. Jackie will be thrilled to hear your lovely comments about her dedication and enthusiasm, Nicola will be so pleased to know that her support throughout the process made a difference. We pride ourselves on providing a personal service and keeping our clients supported every step of the way, so your feedback means a great deal to us.
Thank you again for choosing Delaney's. We wish you both every happiness in your new home and all the very best for the future.
★★★★★ 5/5
GoogleI cannot recommend Delaney’s highly enough! Words cannot express the excellent service the entire team provided throughout the process. Their professionalism, efficiency, and dedication made everything seamless and stress-free.
A special thank you to Jacqui White, who was absolutely fantastic. Her support, knowledge, and kindness went above and beyond. She was always available to answer questions, kept me informed every step of the way, and truly cared about making the experience as smooth as possible.
If you’re looking for an estate agent that genuinely puts their clients first, Delaney’s is the one to go for. Thank you again to the whole team, you are amazing! 👏🏡
Karen · 25 April 2025
Agent replied · 22 September 2025
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that we were able to meet your expectations and provide you with the service you deserve.
At Delaney’s we pride ourselves on putting our clients first, and your kind words serve as a beautiful reminder of why we do what we do. It brings us immense joy to know that our efforts have made a positive impact on your experience. Thank you for choosing Delaney's !
★★★★★ 5/5
GoogleWe did highly recommend working with Delaney’s to anyone looking to buy or sell a home, and looking for a smooth, efficient process with a responsive team.
We had such a positive experience with the whole Delaney’s team involved in our transaction. As first-time buyers, we had a lot of questions and were quite nervous about the process, but everyone we dealt with made it feel smooth and manageable.
Reece helped us arrange the viewing quickly, and John kindly showed us the property (that too during the Christmas break!). Jackie was great during the offer stage and helped get things moving swiftly. Jacqui and Lee were fantastic during the sales progression, always available, super responsive, and quick to follow up with all the parties involved, which helped us stay on track and complete ahead of the stamp duty changes.
Everyone took the time to explain things clearly and kept us in the loop throughout. Their personal approach and efficiency made a huge difference and took a lot of the stress out of the process.
Sasi · 17 April 2025
Agent replied · 13 May 2025
We appreciate your kind words, it’s fantastic to know you had a great experience with us. Your satisfaction is our top priority! Thank you so much for choosing Delaney's! your kind words mean alot to the team.
★★★★★ 5/5
TrustpilotHelpful & Friendly Staff
Staff were very helpful and polite. All our questions were answered. If I left a message they responded in a timely manner. There was no pressure to make any kind of initial commitment.
Mark · 5 June 2026
Agent replied · 22 September 2026
Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that our team was helpful, responsive and able to answer all of your questions. We believe it's important for our clients to feel informed and comfortable throughout the process, without any pressure. We truly appreciate your feedback and look forward to assisting you again in the future.
★★★★★ 5/5
TrustpilotExcellent helpful team
Great to deal with. Team was very helpful as a first time buyer explaining the process and giving useful advice that my solicitor didn’t say such as having house insurance in place from date of exchange and taking meter readings on completion (my family only has previous experience of self building houses from scratch). Will definitely go back to them again as I move up the housing ladder would recommend to others.
Alan · 24 July 2026
Agent replied · 22 September 2026
Thank you so much for your fantastic review. Congratulations on your first home!
We're delighted to hear that our team was able to make the buying process clearer and less daunting for you. Buying your first property is a significant milestone, and we're pleased we could provide the guidance and practical advice you needed along the way. Your kind words mean a great deal to us, and it's wonderful to know you'd choose Delaney's again as you move up the property ladder. Thank you for your recommendation and we wish you many happy years in your new home. We look forward to helping you again in the future!
★★★★★ 5/5
GoogleAlthough the journey was not easy and full of obstacles, in the end, I received the keys to my desired home. I want to thank Delany's estate agency for their support throughout the process, especially Jacqui, who was incredibly helpful. Their professionalism and dedication made a real difference. I truly appreciate their assistance and highly recommend them to anyone looking to buy a home in London.
Andrei · 16 March 2025
Agent replied · 17 April 2026
Thank you for taking the time to comment on the service received, especially as this was a difficult transaction where you showed patience and understanding. We all hope you and your family are very happy in your new home and have many yeasr of happines
★★★★★ 5/5
TrustpilotGreat Support in a Challenging Journey!
Although the journey was not easy and full of obstacles, in the end, I received the keys to my desired home. I want to thank Delany's estate agency for their support throughout the process, especially Jacqui, who was incredibly helpful. Their professionalism and dedication made a real difference. I truly appreciate their assistance and highly recommend them to anyone looking to buy a home in London.
Dear · 16 March 2025
Agent replied · 25 May 2026
Thank you so much for your kind comments and for your understanding and patience throughout this difficult transaction. We are so glad that you and your family have moved into your new home, and we hope you have many years of happiness. Wishing you all the best the team at Delaneys
★★★★★ 5/5
TrustpilotGreat estate agent to deal with
Reece was easy to contact and we were able to visit the property more than once at times that suited us. The overall team were friendly and knowledgeable.
· 24 March 2026
Agent replied · 22 September 2026
Thank you for your lovely review. We're so pleased to hear that you had a positive experience with Reece and the rest of the team. It's great to know that arranging multiple viewings at times that suited you made the process more convenient, and that you found our team friendly, knowledgeable and easy to work with. We always aim to provide a flexible and supportive service, so your feedback is greatly appreciated.
Thank you for choosing Delaney's, and we wish you all the very best in your new home.
★★★★★ 5/5
GoogleBuying our first home was an anxious journey but we are happy that our luck led us to Delaney's. Reece, John and Jacqui were patient and helpful and did everything possible to make it as smooth as possible regardless of any shortcomings we might have had due to our inexperience. They gave us prompt informative replies and helped progress the sale, I would be happy to recommend Delaney's to any buyers knowing they will receive the best care. Thank you for your help in this journey and all the best to you.
Ana · 10 August 2024
Agent replied · 8 November 2024
Thank you so much for your kind review and glad your expereince of dealing with the whole team was a positve one and we met your expectations. We always take time to advise customers of the journey which can feel like a minefield to first time buyers and we are always here for any help or advice you may need. The whole team wish you the very best with the future and thank you for being a joy to work with
★★★★★ 5/5
TrustpilotFlat sale
I have used Delaney's for over 15 years and they were my choice to sell my property. Nicola handled the sale and she was very professional throughout the process. She was also very helpful in chasing up the other party and keeping me updating all throughout tue process. Communication is very key during a house sale and this was maintained. Overall, I would highly recommend Delaney's as they put their customers at the heart of their business.
Andy · 9 March 2026
Agent replied · 25 May 2026
Thank you so much for your loyal support over the past 15 years and for taking the time to share your experience. We’re delighted to hear that Nicola provided such professional and consistent support throughout your sale. Clear communication is something we pride ourselves on, so it’s wonderful to know this made a positive difference for you. We truly appreciate your recommendation and are grateful that you continue to place your trust in Delaney’s.
★★★★★ 5/5
TrustpilotHats off to Julian
Hats off to Julian, for his patience, professionalism and tenacity. What could have been an extremely stressful experience was eased greatly by his continued communication and determination. Things took longer than expected but, all was well in the end. Great service and if I ever need them again i won't hesitate.
Nicola · 10 September 2026
Agent replied · 22 September 2026
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Julian’s patience, professionalism, and determination helped make what could have been a stressful situation much easier for you.
We really appreciate your understanding while things took a little longer than expected, and it’s fantastic to know that everything was resolved successfully in the end.
We’ll be sure to pass your lovely feedback on to Julian. Thank you again for choosing us, and we’d be very happy to help you again should you ever need us in the future!
★★★★★ 5/5
TrustpilotJacqui was a star in our home purchase
Thank you, Delaney’s for helping us find our dream home. Jackie Martin was extremely helpful and knowledgeable while guiding us through our viewings. Additionally, we can not thank Jacqui White enough for her unwavering dedication and expertise throughout the entire conveyancing process. Her continuous assistance, patience, and knowledge were essential in making our dream home a reality. Jacqui, we could not have accomplished this without you - thank you for all that you have done for us!
Desislava · 5 August 2024
Agent replied · 28 October 2024
Thank you for your kind review and we were more than happy to assist you to achieve a successful conclusion. The whole team wish you the very best in your new home and hope you have many years of happiness
★★★★★ 5/5
GoogleI am beyond pleased with the service provided to us by the team at Delaney’s, especially Reece and Jacqui White . They have supported us every step of the way in the sale of our house and have also helped us find the perfect home for ourselves! I can’t thank the team enough for constantly keeping us updated and helping us to keep the process rolling despite many bumps in the road. Thank you all for making this possible!
Nosheen · 12 May 2024
Agent replied · 8 November 2024
Thank you so much to taking time out to review our services. We certainly did meet bumps in the road, and we appreciate the patience shown by your family, whilst we dealt with the issues we faced. You and your family were a pleasure to deal with and we hope our paths cross again soon. Your comments mean a lot to the team who strive to offer a service above and beyond your expectations. i am pleased you were satisfied with the service offered and wish you and your family all the very best in your new home.
★★★★★ 5/5
TrustpilotExcellent Service from start to finish…
Excellent Service from start to finish from Meeting Reece to dealing with Nicola Smith. Nicola has been outstanding in helping push things through that were proving to be a problem,
Carol · 16 December 2025
Agent replied · 22 February 2026
Thank you so much for your wonderful feedback. We’re delighted to hear that your experience was excellent from start to finish. Reece will be pleased to know he made a great first impression, and Nicola will be thrilled to hear her efforts made such a positive difference. She is incredibly dedicated to supporting our customers, and your recognition means a lot. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future.
★★★★★ 5/5
GoogleThank you to Reece and Jacqui! . Reece was very supportive and also showed me around the property and Jacqui has been very helpful from a sales progression point of view, as well as chasing the sellers. We haven`t completed as of yet but fingers crossed it will be completed soon.
Naheem · 17 April 2025
Agent replied · 17 April 2026
Thank you for taking the time to share your experience with us. We try to be as efficient as we can for our clients and make the process as speedy and stress free as possible. We are here to support you and if you need anything at all please do not hesitate to reach out.
★★★★★ 4/5
TrustpilotI would like to thank all the staff…
I would like to thank all the staff particularly nicola Smith & Jackie Martin for their patience & perseverance for my recent sale of my property, their dedication is a great asset to Delaney's, they are worth their weight in gold. Thanks once again. Will heneghan.
Mr · 30 July 2026
Agent replied · 22 September 2026
Thank you so much for your wonderful review and kind words.
We're delighted to hear that you had such a positive experience selling your property with us. Jackie and Nicola will be especially pleased to know that their patience, perseverance, and dedication made a real difference throughout your sale. They truly care about supporting our clients every step of the way, and your recognition means a great deal.
Thank you for placing your trust in Delaney's. It was a pleasure helping you with your move, and we wish you every happiness in your new chapter.
★★★★★ 5/5
TrustpilotGreat team
House sold within 3 days and then progressed quickly thanks to the team. We bought the house with them too a few years ago and the after sales team were fantastic in moving things along. Thanks very much Lee and Jackie
Lucy · 28 August 2026
Agent replied · 22 September 2026
Thank you so much for your fantastic review! It’s been a pleasure helping you once again, we’re delighted we were able to get your property sold so quickly and keep everything progressing smoothly.
Thank you for choosing us again and for your kind words about the team. We really appreciate your support and wish you all the very best for the future!
★★★★★ 5/5
TrustpilotThe estate agent was very professional…
The estate agent was very professional very friendly didn’t bombard us with with information and didn’t try the hard sell when we asked about the house he seemed very informed. It was a good experience from start to finish.
Scott · 5 September 2026
Agent replied · 22 September 2026
Thank you so much for your lovely feedback. We’re really pleased to hear that you had such a positive experience from start to finish.
It’s great to know that you found our service professional, friendly and informative, without feeling pressured. We always aim to make the process as relaxed and straightforward as possible.
Thank you again for taking the time to share your experience, we really appreciate it!
★★★★★ 5/5
GoogleThank you so much to Reece in Delaney’s Brentwood. Such a great help in securing my new home. Very professional all round. I would highly recommend Reece to anyone buying or selling.
Carol · 15 October 2025
Agent replied · 22 October 2025
Thank you so much for your kind words! We're delighted to hear that Reece was able to support you so well throughout your home purchase. His professionalism and dedication truly make a difference, and your recommendation means a lot to us. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleWe could not be happier with our experience with Delaney's! Upon looking at properties to rent John and Lee were our initial contacts in our moving process and they were extremely helpful to get the ball rolling and securing the property as smooth as possible making sure all the questions we had were answered in a timely manner.
We were then connected with the letting's team (Jo and Michelle) who helped us through all of our documentation and moving in logistics. There really are no words to describe how amazing and supportive Jo and Michelle have been right from the beginning and continuously through out tenancy so far. They are always on hand and willing to help with any issues or questions. We have no worries about anything to do with our tenancy as we always feel like we are in great hands.
We have worked with several letting agencies varying from companies in The Midlands to Central London and now Harold wood and we can truly say they are the best letting's team we've ever worked with!! If we could provide them with a higher rating we would!
Bethany · 9 November 2023
Agent replied · 8 November 2024
Dear Bethany, Thank you so much for your kind words and for taking the time to write this wonderful review. We truly appreciate your support and are thrilled to hear that you were impressed with the quality of our customer service. It's always our goal to exceed expectations and provide a fantastic experience for our customers. We're grateful for your recommendation. Thanks again for choosing our company!
★★★★★ 5/5
GoogleChoosing Delaney's to sell our property was the best decision we could have possibly made. Despite the current market where it is very difficult to sell or buy, they were very honest and direct from day one, so no false promises.
They guided us with extreme care and professionalism. We always felt supported throughout and continuously updated on every stage of the sale.
A special shout out to Lee and Jacqui who were the ones directly involved in our sale. Their reassurance and restless support made things a lot easier to deal with.
We strongly recommend Delaney's. They provide a 5 stars service!
Thank you all. Thank you Lee and Jacqui!
Tiago · 9 November 2023
Agent replied · 8 November 2024
We all hope that you have settled in well and are happy in your new destination. Your family were just a joy to deal with and you were amazing yourselves, having a very complicated transaction which needed so much of your input to conclude successfully . We all wish you the very best .
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