Trusted Agent profile · Havering
★★★★★
304 reviews across 2 platforms
29 Station Road, Harold Wood, RM3 0BP, Havering, RM3 0BP
Delaney's's office in Havering, at 29 Station Road, is rated 4.7 out of 5 across 304 reviews on two platforms, including 140 Google reviews rated 4.6.
Every review we hold for the Havering office, from every platform, shown as written. First names only.
4/5
TrustpilotGood team work when Lee gets involve.
Good team work when Lee gets involve.. Jacqui is fantastic in follow and updating the info. Highly recommendable.Their fee is not too high.
Thank you for your kind review. I hope you and the family have settled in well . Wishing you all the best from everyone at Delaneys
5/5
TrustpilotI'm so pleased that I chose Delaney's…
I'm so pleased that I chose Delaney's to sell my property. The initial experience of Delaney's from the valuation was very personable, kind and respectful. I had the same experience throughout the cycle. Delaney's are big enough to do a great job at selling a property, yet small enough that they can take the time to personally care about your case and be right with you through the highs and lows of the house moving process. Lee & Jacqui in particular are wonderful. They are efficient and the support from Delaney's was outstanding from start to finish. Thank you.
Thank you for your amazing 5* feedback. We strive to continue to offer this high level of service and hope to be able to assist you again in the future.Best Wishes,The team at Delaney's.
5/5
TrustpilotBrilliant local estate agent - FIVE STARS!
I couldn't recommend Delaney's highly enough. Lee and the rest of the team worked incredibly hard to sell our old house and on the purchase of our new home too. They were honest and transparent, easy to get in touch with, always friendly and sympathetic and communicated with us the whole way through the process. They sold our home within four weeks, despite it being on the market with another agent for over a year and not selling. If I could give more than five stars, I would!
Thank you so much for a FANTASTIC review!!It was a pleasure to assist you on your journey. Please don't hesitate to get in contact with us in the future if there is anything we can help you with.
5/5
TrustpilotI recommend Delaney's in Harold Wood…
I recommend Delaney's in Harold Wood wholeheartedly! We recently sold our house through Delaney's and they were extremely helpful at every step of the way. The photos and video tour created for marketing purposes were excellent and we were really impressed with the service. A special mention goes to Lee Blackburn who is extremely knowledgeable and was always positive and cheerful. Lee continually succeeded in calming my concerns throughout the process of moving and was a pleasure to deal with. Communication was always prompt and the whole team were always friendly, therefore I have no hesitation in recommending Delaney's.
Thank you for your AMAZING 5 STAR review!! It is our aim to make the whole selling process as smooth and stress free as possible. We are so glad we were able to make you feel at ease and reassured whilst selling your home. We understand it can be a very stressful time and we will always ensure we are available to answer any questions or concerns.
5/5
GoogleWe switch to Delaney’s following disappointing service with another estate agent and I have to say it was a great move. All the staff were so helpful and professional and they kept on constant contact until we sold the house. I would highly recommend them to anyone.
Thank you for your kind review advising that Delaney's met your expectations. We all want to thank you so much for choosing our company and we are happy that we met your expectations. We all wish you all the best in the future
5/5
TrustpilotAbsolutely SUPERB estate agents
I have literally just completed my sale. It was a very long case due to probate difficulties but Delany's were absolutely superb.From the manager taking the initial enquiry and remembering all the details when i called a year later, to Lee who came to the property and was helpful on many occasions to David in the office that always followed things up to keep the sale on track and communicated to all parties frequently. I cannot fault this company, profession, reliable, efficient and always friendly. Thank so much for all your hard work and efforts to all the team
All at Delaney's thank you for you kind 5 star review we are so glad we were able to assist you from start to finish.
5/5
TrustpilotSeamless experience
The whole selling process with Delaney's was seamless. They found exactly the right clients to view our property so we did not have to put up with time-wasters. Everyone on the team was a real pleasure to deal with and there was always someone available to offer sound advice when we needed it. Nothing was too much trouble for them.This has to be just about the best Estate Agents in the area, and we would not hesitate to recommend them every time.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future!
1/5
GoogleMade an enquiry to a letting to be told I'll speak to the landlord and get back to you. A week later nothing needless to say the property is le. Didn't take the gentleman's name who took the call but came across very rude and unhelpful. In the present climate where you have hundreds of thousand of people are unemployed you sadly have a person like this employed. AVOID My customNegativeResponsiveness, Quality, Professionalism
Sorry to hear you have had a bad experience we always strive to offer all our customers the help and support they require and it is disappointing that we haven’t met your expectations on this occasion, unfortunately as you haven’t given us a name this is difficult for me to investigate, please would you phone the office to discuss further.
5/5
Trustpilot5 stars
We purchased our new home through Avril and the team, and could not be more satisfied with the service, efficiency and communication. Thanks.
1/5
GoogleMade an enquiry to a letting to be told I'll speak to the landlord and get back to you. A week later nothing needless to say the property is le. Didn't take the gentleman's name who took the call but came across very rude and unhelpful. In the present climate where you have hundreds of thousand of people are unemployed you sadly have a person like this employed. AVOID My customNegativeResponsiveness, Quality, Professionalism
Sorry to hear you have had a bad experience we always strive to offer all our customers the help and support they require and it is disappointing that we haven’t met your expectations on this occasion, unfortunately as you haven’t given us a name this is difficult for me to investigate, please would you phone the office to discuss further.
5/5
GoogleI am really happy with the service I've received from the team at Delayney’s Hornchurch in London. They were there all the time to answer all my enquiries and guide me through the buying process. Donna from sales progression team was very responsive to all my questions and her swift answers really made this process pain free. Thanks to Donna and the team at the Delayney’s.
5/5
GoogleReally friendly and helpful estate agents for a property purchase, Jacqui and Jemma were absolutely great!
Hi Annie, I hope you are happy in your new home, and you was a pleasure to deal with. Everyone at Delaneys, wish you all the best for the future
5/5
GoogleVery pleased with the work from Delaney's during our first house purchase. The whole team were very helpful but Jacqui from the sales progression team in particular was outstanding, always making sure the wheels were rolling.
Thank you so much for your review, your comments mean a lot to the whole team. We appreciated your patience thoughout the transaction and it is always a joy to deal with proactive customers. We look forward to seeing you both on completion and hope you are both very excited about your new chapter. Thank you again for your kind words
5/5
TrustpilotFantastic Service from Delaney’s!
Thank you so much for your wonderful review! We’re absolutely delighted to hear that you had such a positive experience with us throughout the sale of your property. Nicola will be especially thrilled to receive your kind words, she’s incredibly dedicated, and it means a lot to know her efforts made such a difference for you. We really appreciate you taking the time to share your feedback and for recommending us so highly. Wishing you all the very best in your new home, and please don’t hesitate to get in touch if we can ever help again in the future! Warm regards, The Delaney’s Team
5/5
GoogleI recommend Delaney's in Harold Wood wholeheartedly! We recently sold our house through Delaney's and they were extremely helpful at every step of the way. A special mention goes to Lee Blackburn who was always positive and cheerful, continually succeeded in calming my concerns through the process of moving and was a pleasure to deal with. Communication was always prompt and I have no hesitation in recommending Delaney's.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your time in writing this incredible review Suzanne. We love hearing such positive feedback and we look forward to assisting you again in the future.
1/5
GoogleBad experience throughout the tenancy. We waited 3 months to get our full deposit back. Luckly our deposit was protected. Terrible landlord also. In the end we won the dispute. I do not recommend this lettings agency. In addition to your reply, yes, it is 100% a contribution to this stress caused by a dodgy landlord who you should not accept collaboration with.
Dear Catalin, Thank you for your comments, we are aware there was a dispute with you and the landlord where the deposit was withheld pending an outcome of an investigation. The complaint as you were aware was not due to us as the agent but a direct dispute between you and the Landlord. We are sorry that you feel we were also responsible for this occurring, as we did our utmost to try and resolve before any action was taken, however the landlords stance on this matter was directly their decision to propose a third-party investigation and not a decision made by this company. Kind Regards, Jo Lockwood Lettings Manager
5/5
GoogleDelaney’s is probably one of the best Estate agents in Romford. My experience with them is nothing but fabulous. They are very professional and helpful. Their prompt actions to help out their tenants are amazing. Jo, Michelle and many others at their Harold wood Branch are superstars. I highly recommend them as I will be acquiring their services in future as well.
Dear Farhana, thank you for your lovely review it means a lot to us. You was a pleasure to work with
5/5
TrustpilotThankyou John Hollis and the team
Thankyou John Hollis and the team, achieved a higher price than I expected, two viewing two offers and a sale.Had no problems and kept informed throughout
You're more than welcome Mic! Thank you for your amazing review and we are so happy you had a positive experience using Delaney's.
5/5
GoogleSold our house in less than 4 weeks ,at a very good price. Very friendly and professional approach from,Reece ,John and Jackie.I cannot recommend them enough. Thanks a lot for your hard work guys.
Thank you for your kind comments, we do try and do our utmost to make sure we work within a timefrane that works for the clients and buyers and please to read that you was happy with the service received. Wishing you the very best from all the team at Delaney's
5/5
GoogleDelaney's estate agents have been very helpful during our 2 and half years tenancy. The agents are very professional but have also a great human 'touch' in the way they approach any issue that is raised. I have dealt with many estate agents in the past years but none of them has ever come close to how good Delaney's agents have been to me and my family.PositiveResponsiveness, Quality, Professionalism
Hi Robert, I am so happy to read that a long term relationship has been a good experience. We always try and do our utmost for any customer and to read this only helps us to know that any extra effort that we all provide doesnt go unnoticed. Thank you for taking the time to write about your experience, it is very much appreciated
5/5
TrustpilotGreat experience with Delaney’s
Delaney’s is probably one of the best Estate agents in Romford. My experience with them is nothing but fabulous. They are very professional and helpful. Their prompt actions to help out their tenants are amazing. Jo, Michelle and many others at their Harold wood Branch are superstars. I highly recommend them as I will be acquiring their services in future as well.
Thank you for your kind review. We pride ourselves on customer care and are pleased we met your expectations
5/5
TrustpilotDelany's were very helpful and pleasant…
Delany's were very helpful and pleasant to deal with.
Thank you for taking the time to leave us a review. We really appreciate it. Thank you for choosing Delaney’s.
5/5
TrustpilotExcellent service in fully managing my property
I own a 1 bedroom flat in the Chapel, St Leonard's Hamlet in Hornchurch and Delaney's have fully managed my property since 2011.
Thank you so much for your lovely review. We apprecaite your feedback and are so pleased you have had a great experience with us.
5/5
TrustpilotAvril was great to deal with for the…
Avril was great to deal with for the purchase of our new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Delaney's's Havering office has 304 reviews across two platforms: 140 on Google, 164 on Trustpilot (across the whole business).
Delaney's Havering is rated 4.7 out of 5 across all 304 reviews, and 4.6 out of 5 on Google from 140 reviews.
Delaney's Havering, 29 Station Road, Harold Wood, RM3 0BP, Havering, RM3 0BP.
