Every review we hold for the Havering office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently sold and bought a flat through Bairstow Eves Collier Row.
The staff, all of them really, really helpful and good..
Whatever you needed they tried and done their best.
Absolutely brilliant!
Colin · 24 August 2025
Agent replied · 23 September 2025
Thank you so much for your kind words! We are thrilled to hear that our team at Bairstow Eves Collier Row was able to provide excellent service during your flat sale and purchase. We strive to always go above and beyond for our customers and we are so happy to have made your experience "absolutely brilliant". Kind regards, Maggie, Customer Relations.
★★★★★ 3/5
GoogleStarted off fine, but then sort of went pear shaped.
Got the job done in the end, but not without a few lies coming to light and "telling you what you want to hear" situations.
Rarely pick up the phone, and always seem to close earlier than advertised opening times.
Would we use again?
Probably not.
M · 6 November 2024
Agent replied · 9 November 2024
Hi M H,
Thank you for sharing your feedback. We're sorry to hear about your experience and would like to address your concerns. Please contact us at review@countrywide.co.uk so we can discuss this further.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleExcellent service. Our's was a long drawn out sale, but the team in Collier Row kept us up to date from start to finish. Thank you
Lesleymj · 30 November 2023
Agent replied · 25 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSam has been so helpful and efficient with any enquiries we've had so far. Hoping to find the perfect house soon! Would definitely recommend Sam and Bairstows
Emily · 26 October 2023
Agent replied · 25 October 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat customer service. Sam and the team went above and beyond to help us with our first home search. Thank you for your help!
Kira · 30 December 2023
Agent replied · 25 October 2024
Thank you for your amazing 5* review Kira. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWesley has been very supportive always gets back to us during the time we have been selling and gone over and above
Nina · 30 December 2023
Agent replied · 25 October 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service from Sam and the team at Bairstow Eves Collier Row, they've helped us a lot on our property search
Shaf · 10 January 2024
Agent replied · 9 January 2025
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a very pleasing visit from collier row agent dean. He answered all my questions and he was a very pleasant person and very easy to talk to. For the service I received I would recommend anyone to use this branch. In my opinion a 5 star experience.
Paul · 1 December 2024
Agent replied · 8 December 2024
Thank you for your brilliant 5* review and thank you for your recommendation Paul. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBought our house in Collier Row using Bairstow in January. The whole team were responsive and helpful throughout. We also used Jack as a mortgage advisor who took the time to explain everything we needed to know and was helpful in answering any questions and ensuring we got the best deal for us.
Thanks all!
Katy · 26 August 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave us your 5* review Katy! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe service I received was excellent right from the initial meeting with Wesley through the conveyancing process to completion.
Particular thanks must go to Deborah who updated me and kept the solicitors on their toes throughout.
Terry · 11 May 2025
Agent replied · 16 April 2026
Hello Terry,
Thank you so much for your wonderful 5* review! We're thrilled to hear that … More
★★★★★ 5/5
GoogleSamad did a great job showing me properties I was interested in viewing and also recommended others that I liked, I would definitely recommend using his services to anyone looking to view properties
CSPCGaming · 3 June 2025
Agent replied · 10 June 2025
Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhere do I even begin with Muhammad Khan (Mo)?! Although we are yet to find our first home, Mo has been nothing but a delight to work with. He remembers important details from the very first conversation we had and is always the first one to contact us with properties that match our criteria. He is eager to get us booked in for as many viewings as possible. I really hope we get to close a deal with him and Bairstoweves in the coming weeks, as the entire team is a dream to work with.
Tharsika · 26 October 2022
Agent replied · 25 October 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleA real please to have dealt with Danny, Sharon and Wesley. Our house was a probate sale, which became, at times, a little complicated! They handled it in a professional manor at all times, keeping us updated and re-assured at all times, in short we could not recommend them enough.
Terry · 28 December 2017
Agent replied · 26 December 2024
Really great to read another 5* review for the Collier Row branch of Bairstow Eves Estate Agents. Thank you so much and congratulations on the sale of your property. Your comments will be passed on to the team. Kind regards, Sarah.
★★★★★ 5/5
GoogleOurs was a very difficult protracted sale, not for the fainthearted! Throughout the whole process I found all the staff at Collier Row a pleasure to deal with. Highly professional, and genuinely decent people. Thank you for all your efforts in getting our sale over the line.
Keith · 27 October 2019
Agent replied · 25 October 2024
Thank you Keith. Your kind words about the local Bairstow Eves team is very much appreciated. Good luck for the future, Mark
★★★★★ 5/5
GoogleSo happy with their services. Customer first! In particular Mo was super helpful, never pushy like others in the market and always trying to get the best value for your money. If you are looking for transparent and honest advice, don't look elsewhere.
I would strongly recommend them for any of your real estate requirements.
Thanks.
Abhishek · 28 May 2024
Agent replied · 25 October 2024
Dear Abhishek, thank you for your kind words! We are thrilled to hear that Mo provided you with exceptional service and that you found our team to be transparent and honest. We appreciate your recommendation and look forward to assisting you with any future real estate needs. Thank you for choosing Bairstow Eves Estate Agent Collier Row!
★★★★★ 5/5
GoogleI would like to Thank Wesley, Dan, Emma & Dean for an excellent service I have had when selling my property. The Communication from them was 1st class!! I would definitely recommend Bairstow Eves in Collier Row as they could not have been more helpful.
Maria · 27 October 2019
Agent replied · 25 October 2024
Hi Maria, thank you for the excellent 5* review and recommendation. As always, it is a pleasure to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at the Bairstow Eves branch. Many thanks, Lucy.
★★★★★ 5/5
GoogleWe would highly recommend Wesley and his team at Collier Row who helped us to exchange contracts within a very short time of 28 days with a second buyer, having lost the first one in the process. They have been extremely efficient and immensely helpful, and a very special thanks to Sharon for her constant support and help throughout the process in pushing the contract forward and to Martina who helped us very much by chasing up our second buyer and getting the sale for us in a very short time and last but not least, a big thank you to Danny as well for all his help. They are the best.....we couldn't have asked for more!!!
P · 27 October 2017
★★★★★ 4/5
GoogleI am really pleased with the service that I have received from Bairstoweves especially with the Romford branch. Muhammad, was helping me with finding a better house and he always supported through. He even introduced me to the Countrywide Mortgage team to get a better deal of mortgage. Really appreciate for their help and support throughout. Thank you to the whole team of Romford branch!!!
Shara · 26 October 2023
Agent replied · 25 October 2024
Thank you for taking the time to leave us your review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy partner and I are both first time buyers and started our search towards the end of 2020.
Our case was handled by Emma Mudd. Emma gave a really good service and built up a rapport with us and understanding of what we were looking for.
She was responsive and also very fast in actioning any request which we had.
We have now found a property (woohoo!), and whilst it is not with Bairstow, we still wanted to leave a review for the help that Emma gave us throughout.
J · 10 January 2022
Agent replied · 9 January 2025
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleI found that Bairstow Eves Collier Row were extremely professional in handling our sale of our old property and the purchase of our Bungalow.
They were always very informative and kept us up to date with anything that was going on. We were very pleased with the way that our property was put on the market as it gave us lots of options to choose the right buyer.
I will certainly recommend Bairstow Eves to others.
Norman · 27 October 2016
★★★★★ 5/5
GoogleMo has been a tremendous help in our property search, providing us with details of potential properties for viewing. His honesty, friendliness and personable nature made us feel a sense of trust in him whilst pursuing our desired property. We would like to wish Mo the best in his career and offer our sincere gratitude.
Ikbal · 28 February 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave us your 5* review Ikbal! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI was seriously impressed with everything that Bairstow Eves did to help me in the sale of the property. They were very very professional, helpful and always happy to talk with me and to do anything that helped the sale. I had a choice at the beginning of employing Bairstow Eves or McCarthy & Stone in the sale of the flat. I am so very glad that I chose Bairstow Eves as without their help I don't think the sale would have gone smoothly at all. So thank you BE - you're stars!
Joan · 26 October 2021
Agent replied · 25 October 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI have dealt with both Wesley Brown and Sharon Hayward and I cannot recommend them highly enough. From the start of process they have been pro-active, professional, extremely efficient and helpful. Sharon has gone above and beyond every step of the way and exceeded my expectations in terms of her help and the time she has put in. The communication is second to none and I always feel that they are doing whatever they possibly can to help. Just brilliant!PositiveResponsiveness, Quality, Professionalism, Value
Paula · 26 October 2021
Agent replied · 25 October 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe were very happy with the service provided by Wesley, Sharon and Emma at the Collier Row branch. They always kept us updated, returned our calls promptly and were always happy to help. Our buyers were not cooperative and unresponsive - we feel our sale/purchase would have most likely fallen through if it wasn’t for the team who constantly chased and tried to communicate with the buyers to ensure the process was completed. They definitely went the extra mile for us and Wesley often answered our emails on his annual leave!
Thank you again! We love our new home and are glad we chose you as our estate agents
Shanelle · 26 October 2021
Agent replied · 25 October 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
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