Trusted Agent profile

Bairstow Eves Collier Row reviews

★★★★★ Excellent

255 reviews across 1 platform

20 Collier Row Road, Collier Row, RM5 3NX, Havering RM5 3NX

Bairstow Eves's Havering office at 20 Collier Row Road is rated 4.9 out of 5 across 255 reviews on 1 platform, including 255 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of eight awards Bairstow Eves won in 2026. Checked 9 October 2026.

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4.9 / 5

255

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Bairstow Eves. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Havering office, from every platform, shown as written. First names only.

5/5

Google

Buying my first home in Romford was a huge milestone, and the team at Bairstow Eves made the entire journey smooth, stress‑free, and genuinely enjoyable. From the very first viewing to the moment I picked up the keys, their professionalism, clear communication, and genuine care stood out. What impressed me most was how knowledgeable, supportive, and proactive the staff were throughout the process. They always took the time to explain each step, answered every question promptly, and kept me updated without me ever having to chase. Their guidance made what could have been an overwhelming experience feel completely manageable. The Romford team clearly knows the local market inside out, and their advice helped me make confident decisions. It truly felt like they were invested in helping me find the right home, not just any home. I’m incredibly grateful for their hard work and dedication. If you’re looking to buy in Romford, I can’t recommend Bairstow Eves highly enough. They turned my first‑time buying experience into a positive and memorable one. Highly recommended! 🌟

Amer · 26 March 2026

Agent replied · 16 April 2026

Thank you so much for your kind words! Our team takes pride in providing excellent service and it brings us joy to know that we made the journey smooth and stress-free for you. We wish you all the best in your new home and thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I am a first-time buyer and I cannot express how much gratitude I have towards Wesley and his team. They are efficient, kind and supportive when it comes to Viewing properties and going through the whole process ahead with them. Any questions you have, they are always there to help and I wouldn’t hesitate anyone seeing this working with them Whether that’s listing your property or buying from them in the future. Thank you again for all your help!

Angel · 26 March 2026

Agent replied · 16 April 2026

Thank you so much for choosing us as your partner in this exciting journey of becoming a first-time buyer! We are thrilled to have provided you with efficient and supportive service throughout the entire process. It was a pleasure working with you and we look forward to future opportunities to help you with any of your real estate needs. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Hi, I recently bought a house through Bairstow Eves state agent in Collier Row, and my experience with the whole team was excellent. The entire staff was very cooperative, friendly, and highly professional. Their level of communication throughout the process was outstanding. Everything went very smoothly, and I did not face a single issue from start to finish. I would highly recommend them to anyone looking to buy or sell a property. A special thanks to Wesley, Holly, and the whole team for their support and excellent service.

Media · 16 March 2026

Agent replied · 16 April 2026

Thank you for sharing your positive experience with Bairstow Eves! We are so glad to hear that our team in Collier Row provided excellent, professional, and friendly service throughout your home buying process. We truly value your recommendation and will be sure to pass on your kind words to Wesley, Holly, and our entire team. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I would like to thank Wesley for all his advice and help when I inherited a house. There was no pressure to make a decision straight away and he gave me such a lot to think about before making my decision as to what I wanted to do with the house. I highly recommend the team at Bairstows from my first contact through their website site to my meeting with Wesley have been a good experience.

Linda · 16 January 2026

Agent replied · 16 April 2026

Thank you for the kind words, we are so happy to hear that you had a positive experience with our team! Our goal is to provide helpful and pressure-free service to all of our clients. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I would like to do a big shout out to Garry Wilson of the collier Row branch first met Garry when he came to see me following my mum’s sad passing in march he viewed the property with respect and also took time to ensure that I was ok it wasn’t just about the property he has an holistic approach so much knowledge and expertise! So much so I approached him for the sale of my own property…Enjoy your retirement Garry well deserved 🙂

Polly · 24 August 2025

Agent replied · 23 September 2025

Thank you for the kind words and recognition of our colleague, Garry Wilson. We are glad he provided excellent service during a difficult time. We wish him a happy retirement and thank you for entrusting us with the sale of your property. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Wesley and his team are very supportive and efficient . We have got their help by knocking at any time for any need. From Home viewing to , mortgage advice, solicitor selection - we left everything to them and felt at ease. Their consistent follow-up with the seller, the solicitor, and us allowed our first home purchase to be completed in a very short amount of time. I will definitely recommend Collier row branch to my friends, family, and buddies.

F · 24 August 2025

Agent replied · 23 September 2025

Thank you for your kind words! We are dedicated to providing exceptional support and efficiency to our clients at all times. We take care of all aspects of the home buying process, allowing you to relax and enjoy the experience. Thank you for choosing us and we truly appreciate your referrals to your loved ones! #CollierRowBranch #EfficientService #HappyClients Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Wesley and Deborah were great. When I saw the property on Rightmove I knew it was the one for me and Wesley managed to get me in to see it immediately. During the buying process both were in touch regularly and were fab at chasing solicitors when things slowed down. Thanks so much for all your help!

Ronnie · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for your kind words! We are thrilled that you found your dream property with us. Customer satisfaction is our top priority and we are glad that Wesley and Deborah were able to provide you with excellent service. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Thanks to the team at Collier Row, We sold and moved just before Christmas. Wesley kept us up to date every step of the way and made sure We got to the finish line, which at times We doubted We would. Thanks again and We wish you all health & happiness in 2026

Caroline · 16 January 2026

Agent replied · 16 April 2026

Thank you so much for choosing us for your home sale! We are thrilled that Wesley provided top-notch service throughout the process. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

A massive thank you to Wesley & the whole team at Collier Row for their perseverance & determination in selling a property which turned out to be a very lengthy & problomatic process. Without them I am not sure this would have been possible. I would thourougly recommend Bairstow Eves Collier Row to anyone looking to buy/sell in the area. Thanks again.

Neil · 24 August 2025

Agent replied · 23 September 2025

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I had a fantastic experience with Bairstow Eves Estate Agent Collier Row.Deborah, Holly, Wesley, and Mo were all incredibly kind and helpful throughout the entire process. Their communication was brilliant, always clear, prompt, and professional. They truly went above and beyond to assist me, making what could have been a stressful experience so much easier. I highly recommend their services to anyone looking for a reliable and supportive team. Thank you all for your hard work and dedication! Thanks Very Much.

Peetu · 1 December 2024

Agent replied · 8 December 2024

Thank you Peetu for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

A massive ‘Thank You’ to Holly, as well as the amazing team for their time, dedication, expertise, patience, efficiency and punctuality (among others) which are second to none. I was and am still impressed by their professionalism and to go the extra mile for those who need their help and support. They are highly knowledgeable about the local market, mortgage rates and made sure that I always felt like a priority. They are very informative - how each part of the whole process would move forward. Keep up with your great work and I am so proud of them! Thank you again and again for everything Holly. With no doubt, I would highly recommend Collier Row Bairstow Eves Estate Agent’s committed, friendly and very skilled team to purchase your new dream home.

Dan · 4 October 2024

Agent replied · 25 October 2024

We're thrilled to hear that Holly and the team provided you with such a positive experience. Many thanks for your outstanding recommendation, 5* review and your generous comments Dan. Best wishes, Lucy, Customer Relations.

5/5

Google

I recently worked with Bairstow Collier Row, and I couldn’t be more satisfied with the experience. From the very beginning, they were professional, attentive, and highly knowledgeable about the local market. Their communication was excellent, always available to answer my questions and provide updates. I especially appreciated how they handled negotiations, ensuring I got the best deal possible without ever feeling pressured. I would highly recommend Wesley and his team to anyone looking to buy or sell property.

Zoe · 11 October 2024

Agent replied · 25 October 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation Zoe. Kind regards, Lucy, Customer Relations.

5/5

Google

Thanks to Dean, Deborah and Wesley we managed a reasonably smooth sale of our house. They were patient, kept us informed at all times and were extremely supportive during the whole process. Many thanks to the Bairstow team.

Kerry · 16 January 2026

Agent replied · 16 April 2026

Thank you for the kind words! We are thrilled to have helped you with the sale of your house. Our team takes great pride in providing excellent service and support throughout the process. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Excellent service from all at Bairstow in the sale of both mine and my mums house, especially Wesley. A massive thank you and would highly recommend.

Emma · 9 April 2026

Agent replied · 16 April 2026

Thank you for your kind words! It was our pleasure to assist you and your mom with the sale of your homes. We are dedicated to providing excellent service and it's great to know we succeeded. Wesley and the entire team at Bairstow are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

As a first time buyer i would like to take the opportunity to thank MR Wesley and his team on helping me achieve my goal. They were very helpful and professional. Thank you once again.

Fatush · 16 January 2026

Agent replied · 16 April 2026

Thank you for choosing our business as a first time buyer! We're thrilled to hear that our team was helpful and professional in helping you achieve your goal. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

We was very pleased to use Bairstow Eves. Wesley was easy to work with very professional throughout, and the outcome was even better. The whole process took about 5/6 months. We highly recommend them.

Maryline · 16 January 2026

Agent replied · 16 April 2026

Thank you for your kind words! We are thrilled to hear that you had a positive experience with Wesley and our team at Bairstow Eves. Our goal is always to provide professional and efficient service, and we're happy we were able to exceed … More

5/5

Google

Thank you to Dean who gave me some much needed advice and guidance on selling my family home. When you are put in a difficult situation it’s nice to know there are still honest people out there willing to give you the time to help you understand your options fully. I purchased and sold with Dean at Bairstow on 2 occasions and when the times right I will of course be back 5* service.

Lauren · 25 September 2024

Agent replied · 25 October 2024

Thank you for sharing your experience with Dean and our team. We're delighted to hear that you received the guidance you needed and appreciate your continued trust in us. We look forward to assisting you again in the future Lauren. 5* service is what we strive for! Best regards, Lucy, Customer Relations Team

5/5

Google

I would highly recommend everyone to use Bairstow Eves In Collier Row. They helped me purchase my home and also advised me in regards to my next home. Dean is a very professional man he knows the market he’s very knowledgeable. I’m very trusting in his decisions. I would recommend Bairstow Eves to market your home, or just for advice in purchasing a new home or selling your home these will be the people that I would generally ask for advice.

Elfreda · 29 March 2024

Agent replied · 25 October 2024

Thanks Elfreda Ruthland for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

An amazing experience couldn't recomend the team in collier row any more. Made my life so much easier . Sale went though alot quicker because if their help

Maxine · 16 January 2026

Agent replied · 16 April 2026

Thank you so much for the positive feedback! We are thrilled to hear that our team in Collier Row made your life easier and that the sale went through quickly because of their help. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I recently sold my property with collier row bairstow eves and highly highly recommend them. From the first phone call to the day of completion everyone in the team was so friendly, helpful and efficient. When a neighbour told me they were reluctant to go with bairstow as the fees were higher than other agents I had no hesitation in telling her I think it’s worth it. A first class service and worth every penny. I could not have been happier. Thanks so much to Wesley and his fantastic team, especially Deborah who kept me informed and explained things in a human way! Tina

Tina · 28 February 2024

Agent replied · 25 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Tina! Kind regards, Lucy, Customer Relations.

5/5

Google

The team here is fantastic and really helped me and my partner with the purchase of our first home. Our huge appreciation to Mo who was really thorough in processing our requests. He truly is great at what he does. We are so pleased to have his help,advice, and humoured conversation, which kept our spirits high regardless of all the stress of purchasing a house can have. Thank you to Wesley and Deborah as well for your quick and efficient response. I definitely recommend this estate agent very professional and friendly.

Nadia · 28 February 2024

Agent replied · 25 October 2024

Nadia Begum thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

I would highly recommend Bairstow Eves Collier Row due to the fantastic customer service that I received from members of their team. They were always very professional, knowledgeable, helpful and friendly whenever I communicated with them. I’m so grateful to Deborah, Sam, Muhammad and Wesley for making our house hunting/buying journey as stress free as possible and for guiding us through the whole process. Thank you so much! I would also like to say a BIG thank you to Deborah who has been amazing at always updating me on what was going on, always chasing things up and trying her very best to make things run smoothly. You’re a credit to Bairstow Eves!

Dee · 29 January 2024

Agent replied · 25 October 2024

Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

We had sold and bought multiple properties through the Bairstow team and we are happy with the service we have received. The staff are friendly and also happy to assist with any query. All members of the team have been so welcome and friendly that we are have kept returning for their service. We have dealt with Sam Brooks for all of our properties and we have been more than happy to have that continuity and having built a good rapport with Sam. Jack has been amazing with assisting with mortgage queries and answering texts, emails and calls in a timely manner. Highly recommend this team, and we will gladly come back when we do need to move property again in the future.

Amber · 29 January 2024

Agent replied · 25 October 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

4/5

Google

Good bunch of guys work here, easy going and work at your best interest. I’ve had dealings with Mo and Sam. Can’t fault their expertise. My downfall is that they’re hard to get on the phone when needed but do always call back. Pushed me into using their in house broker Jack. Instantly Reachable at first, called regularly to update us with the market changes. After making the initial payments he she came a hooding, he was unreachable. The survey was slow Different paperwork needed each week Didn’t really get updated as one would expect Always either sick or on leave It took 5 months for a purchase from start to finish. This was the slowest process I’ve ever experienced. From my experience In the past things took just over 2 months. None the less. Worst of all The vendor pulled out of the sale from frustration even though everything was in house with bairstow eves, I did not feel their support. £5,000 out of pocket and they re-advertised the property again whilst my mortgage application was still with their broker. Finally after a few weeks later Sam Brooks turned the sale around back in my favour and the sale went ahead. So thanks to Sam I’ve decided to score the team 4.

Sam · 30 December 2023

Agent replied · 25 October 2024

Thank you Sam for your review and feedback which I have passes on to the team. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bairstow Eves's Google reviews

Questions about Bairstow Eves Collier Row

How many reviews does Bairstow Eves Collier Row have?

Bairstow Eves's Havering office has 255 reviews across 1 platform: 255 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Bairstow Eves Collier Row's rating?

Bairstow Eves Collier Row is rated 4.9 out of 5 across all 255 reviews, and 4.9 out of 5 on Google from 255 reviews, checked 9 October 2026.

Has Bairstow Eves won any awards?

Yes. In The Trusted Agent 2026 awards: Bairstow Eves, Havering won Gold; Bairstow Eves, Sutton-in-Ashfield won Platinum; Bairstow Eves, Cannock won Gold; Bairstow Eves, Broxtowe won Gold; Bairstow Eves, Boston won Gold; Bairstow Eves, Tamworth won Gold; Bairstow Eves, Ashfield won Gold; Bairstow Eves, Dagenham won Trusted Agent.

Where is Bairstow Eves's Havering office?

Bairstow Eves Collier Row, 20 Collier Row Road, Collier Row, RM5 3NX, Havering RM5 3NX.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.