Trusted Agent profile · Havering

Bairstow Eves Collier Row reviews in Havering

★★★★★ Excellent

255 reviews across 1 platform

20 Collier Row Road, Collier Row, RM5 3NX, Havering, RM5 3NX

Bairstow Eves's office in Havering, at 20 Collier Row Road, is rated 4.9 out of 5 across 255 reviews on 1 platform, including 255 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of eight awards Bairstow Eves won in 2026.

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4.9 / 5

255

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Havering office, from every platform, shown as written. First names only.

5/5

Google

We had a great experience with Bairstow Eves whilst searching for a home. Sam was really friendly and knowledgeable when taking us around, and the team were quick to respond to our viewing requests, unlike some other agencies. They were one of the most responsive estate agents that we came across. Although we have found a property elsewhere, we were really happy with their service.

Cherms · 26 October 2023

Agent replied · 25 October 2024

Thank you Cherms for such wonderful comments about Sam and our local team! Best Wishes, Scott @ Customer Care.

5/5

Google

This is for Wesley Brown He is been very helpful sending a lot of pictures of what we where looking for , had answers for every question and booking appointments , I thank you very much for your help. Thank you Gary

Gary · 12 December 2024

Agent replied · 26 December 2024

It’s really lovely to read another 5* review Gary. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.

5/5

Google

Wonderful experience with the sales team at Bairstow Eves Collier Row. Thank you so much to Dean for the effortless sale and Deborah for the stellar support during the ensuing journey. They were able to achieve the expected value and the entire process was seamless. Absolute pleasure to deal with. Thank you.

James · 27 June 2024

Agent replied · 25 October 2024

Hi James, thank you for sharing your wonderful experience with us at Bairstow Eves Collier Row. We're delighted to hear that Dean and Deborah provided you with a seamless and stellar service. Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Wesley and team listened to what we wanted as buyers and were quick to arrange viewings. Communication was at our convenience - I couldn't take calls at work and this was respected. Email and telephone conversations kept us informed, not overwhelmed. We encountered a range of agents and Bairstow Eves Collier Row was exceptionally good.

Lewis · 28 April 2024

Agent replied · 25 October 2024

Lewis Lynch thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Service was really good from Bairstoweves collier row. They dealt with all our queries promptly and helped us understand everything when purchasing our first home. Holly, Jack, Wesley, Mohammed and Deborah were all brilliant. The team communicated well with us throughout. Thank you all for your hard work

K · 26 August 2024

Agent replied · 25 October 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Wesley has been very communicative and helpful in my process of trying to organise a bungalow sale with probate involved. He visited the bungalow on time at our pre-arranged date, and was very helpful with providing the valuation. He has also touched base quite a few times with informative advice in trying to aid the whole process for me.

Sally · 30 December 2023

Agent replied · 25 October 2024

Thank you for your terrific 5* review Sally. Best wishes, Lucy, Customer Relations.

5/5

Google

We were very pleased with the service we received from Wesley and his team at Bairstow Eves Collier Row , having taken over from another local agent. We were kept fully informed throughout the process and always received best advice. Particular thanks to Mo for updating us regularly.! We would have no hesitation in recommending them. John & Sue Neal

Susan · 30 November 2023

Agent replied · 25 October 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Cannot thank Sam Brooks enough I’ve been so anxious about our chain, however, with Sam’s reassurance I was put at ease. He has kept me informed and is so efficient in responding to all concerns. I am now looking forward to moving into our first home. I would 100% recommended buying through Bairstow eves and if Sam is dealing with the sale, you will have nothing to worry about. Thank you Sam. Xx

Victoria · 26 October 2022

Agent replied · 25 October 2024

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

4/5

Google

I would like to say bairstow eves have been helpful/ friendly/ constantly keeping me updated on how viewings are going on my property. Wesely and his team in collier row branch I cant thank enough for actually being the best estate agents at they not only communicate but they actually care about you as a person. So thankyou

Karen · 30 December 2023

Agent replied · 25 October 2024

Thank you Karen for your thoughtful review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

We had an offer accepted. The purchasers transpired they were unable to proceed. Bairstows then found a replacement buyer within 2 weeks. This was a chain of 8. The reason for my 5 star rating and review, is driven because of the exceptional ongoing service offered by Wesley Brown. He was the only estate agent of the 8, that was the driving force behind this. There were a lot of highly strung vendors/purchasers in the chain, especially when things were not going very well, but Wes took a lot of heat and calmed a lot of nerves throughout the process. This was made all the more difficult with a lack of co-operation from the other agents.PositiveProfessionalism

Matthew · 26 October 2021

Agent replied · 25 October 2024

Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

I must start off by saying a big "Thank you to Sharon Hayward, Collier Row Office". Cash transaction on both my Sale and Purchase with no chain involved. (signed Sale documents in April 2020)COVID-19 was definitely not to blame. Seriously thought of pulling out - then I spoke with Sharon, who went into bat for me and pulled out all of the stops. Sharon went above and beyond to ensure that I was able to complete a few days before Christmas 2021. Sharon Hayward - thank you for making 2020-21 memorable.PositiveResponsiveness, Professionalism

Valerie · 26 October 2021

Agent replied · 25 October 2024

Thanks for the excellent 5* review and kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

Being a first buyer is a stress on it’s own let alone finding the right property , I got in touch with nearly 4 estate agents and all I got was frustration because of poor customer service . Finally got in touch with Bairstoweves ,collier row . It was an excellent and a pleasant journey from the start ( arranging a viewing ) and till the end ( buying the property ) , outstanding customer service even with covid ,staff were very helpful and were communicating on regular basis . I definitely recommend them and special thanks to collier row Team and a special thanks to Sam .PositiveResponsiveness, Quality, Professionalism, Value

Aru · 26 October 2021

Agent replied · 25 October 2024

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

What a great team, from the very start of the sale of our home through to completion. The Sales team and the progression team work efficiently and kept everyone advised of any updates, Wesley Brown and Emma Mudd are a great Combo. Our move took a while due to covid and probate on the house we where buying, but the Collier Row team helped communicate with the Estate Agent dealing with our purchase, chasing tirelessly. Making the whole process less stressful. Also a special thanks to Dene in the sales team for a quick sale xxxx

Sarah · 26 October 2021

Agent replied · 25 October 2024

Thanks for the wonderful 5* review and kind comments! Best wishes, Lucy, Customer Relations.

5/5

Google

Wesley and his team were wonderful when they helped me sell my late father's house in Collier Row. Wesley is extremely knowledgable of the area and was always professional and sympathetic to the sensitive nature of the sale. I never felt pressured into making any decisions and I trusted Wesley's advice. I would highly recommend the team at Collier Row.

Anna · 26 October 2023

Agent replied · 25 October 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

My partner and I are both first time buyers and Bairstow Eves were a great help when it came to finding a property Our case was handled by Sam Brooks. Sam provided us with outstanding service and knew exactly what we were looking for. He was very quick to respond and action anything we needed done. He always kept us in the loop with our property purchase. I highly recommend Sam and Bairstow Eves :)PositiveResponsiveness, Quality, Professionalism, Value

Jacqueline · 26 October 2021

Agent replied · 25 October 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations

5/5

Google

Best thing we done in respect to selling our house, all the staff at the Collier Row branch are such a credit to this company, many thanks to Wesley, Sam and Mo, thanks to your dedication and hard work we've managed to be in a place that we wanted. Thanks guys, maybe we'll meet again.

Peter · 30 December 2023

Agent replied · 25 October 2024

Thank you for your excellent 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

First time i work with this agency and is amazing , and the best agent is Sam Brooks all the time help me and spend time to explain all the details, i'm really happy to work with him and with his experience i found the dream home. Thank you Bairstoweves , thank you Sam Brooks !🙏🏻 …

Andrea · 26 October 2023

Agent replied · 25 October 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

We sold our house back in September so this is a late review. We had a very good service with weekly updates. All of the people that came round to view were genuine buys.the photo service was good with good outcomes to help promote our …

Leah · 16 January 2026

Agent replied · 16 April 2026

Thank you, Mr. and Mrs. Murphy, for your kind words! We're so happy to hear that you had a positive experience with our service, and we appreciate your feedback. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We have recently sold our property via Bairstow Eve’s. Like most people we had a number of valuations and I can honestly say when Wesley came to visit we received a very open and honest view of what the house was worth and I really appreciate the open and transparent feedback. Throughout the process the team were always at hand to help and facilitate the sale even through the usual bumpy conveyance pieces. The team worked around our very challenging work commitments and were very efficient in sorting viewings, providing regular updates and advice during a number of offer stages that for different reasons didn’t work out, but very quickly the right buyer came by on one of the viewings. The value add Bairstow and Wesley and team provided were invaluable and I would recommend anyone should look at their services. Compared to some of the other estate agents, they didn’t price to low to get the quick sale, didn’t price to high to meet unrealistic customer expectations and we ended up with a great sale. Huge thanks to the team.

Shirazali · 10 January 2021

Agent replied · 9 January 2025

Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott

5/5

Google

I felt fully supported throughout the sale process, especially when challenging circumstances beyond our control slowed everything down for all parties concerned. I would definitely recommended the team at Bairstow Eves Collier Row, not least for their patience, perseverance and for being proactive. Thank you.

Michael · 16 January 2026

Agent replied · 16 April 2026

Thank you for your recommendation! We are thrilled to hear that our team at Bairstow Eves Collier Row provided excellent support and service throughout the sale process. We always strive to be proactive and patient, even in challenging circumstances. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

It was amazing to experience just how professional, knowledgeable and helpful Wesley, Christine and Richard were at Bairstow. Thank you for all your help and support you provided in these months. It is greatly appreciated! Wesley; you always made sure we were updated even with the smallest details and kept us in the loop, which is very important as it gives people peace of mind . Christine; it is lovely to hear your cheerful voice when talking on the phone. And last but not least , Richard; the amount of patience and knowledge you possess is amazing! You made our dream come true! Thank you all. Super team! Edvard, Norbert & TimeaPositiveResponsiveness, Quality, Professionalism, Value

Schultzne · 26 October 2020

Agent replied · 25 October 2024

Thank you for your wonderful 5* review and kind words. I will make sure your comments are passed on to our local team. Best wishes, Scott @ Customer Relations.

5/5

Google

We used the collier row branch between may 2019 to October 2019. We had Emma that took us under her wing as 1st time buyers, and we couldn't of asked for a better person. She was brilliant!! Emma took the time to meet us and listen to what we was looking for, and treated us with respect and not another number crunch unlike another estate agent which we wont name but begins with B!!! From start to finish Emma kept in contact with us at all times, no question was too silly to ask and she went above and beyond to help us get our 1st home. The whole team at collier row are fantastic and we couldn't of asked for a better serve, 100% would recommend this branch and Emma to anyone who is thinking of buying and/or selling. Hayley & Colin Hill

Hayley · 26 October 2020

Agent replied · 25 October 2024

It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)

5/5

Google

I recently purchased my first property through these guys. I rang up the day it came on the market and spoke with Christine. She took us for a viewing that day at a time that suited us and was brilliant from the off. Within 24 hours I had my offer accepted and the process began. The sellers solicitors left a lot to be desired however Christine kept me updated throughout and her friendly, calm and kind nature really helped me through the whole process although I probably took up a lot of her time! Wesley also got involved towards the end to get the solicitors moving and he was extremely helpful. Can’t fault the service and 100% recommend them. It’s refreshing to deal with nice, normal people!

Alan · 26 October 2020

Agent replied · 25 October 2024

Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott

5/5

Google

The service and support we received from Wesley and his team at Bairstow Eves, Collier Row, was excellent throughout our house sale. Wesley secured us a sale on day one of our property being advertised, then he and his staff liaised with us and all parties to progress and manage the sale through to completion. Also big thanks to Emma, who assisted in getting our sale 'over the line' on completion day. Having a great Estate Agent is invaluable as most of us don’t sell houses very often - the advice we were given from Wesley, based on his extensive experience and local knowledge was very helpful. The team were professional at all times, kept us informed and responded promptly to any queries we had. I would highly recommended Wesley and his team, we know we chose the right Estate Agent.PositiveProfessionalism

Sue · 26 October 2020

Agent replied · 25 October 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bairstow Eves's Google reviews

Questions about Bairstow Eves Collier Row

How many reviews does Bairstow Eves Collier Row have?

Bairstow Eves's Havering office has 255 reviews across 1 platform: 255 on Google.

What is Bairstow Eves Collier Row's rating?

Bairstow Eves Collier Row is rated 4.9 out of 5 across all 255 reviews, and 4.9 out of 5 on Google from 255 reviews.

Has Bairstow Eves won any awards?

Yes. In The Trusted Agent 2026 awards: Bairstow Eves, Havering won Gold; Bairstow Eves, Sutton-in-Ashfield won Platinum; Bairstow Eves, Cannock won Gold; Bairstow Eves, Broxtowe won Gold; Bairstow Eves, Boston won Gold; Bairstow Eves, Tamworth won Gold; Bairstow Eves, Ashfield won Gold; Bairstow Eves, Dagenham won Trusted Agent.

Where is Bairstow Eves's Havering office?

Bairstow Eves Collier Row, 20 Collier Row Road, Collier Row, RM5 3NX, Havering, RM5 3NX.

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