Trusted Agent profile · Havering
★★★★★
315 reviews across 1 platform
20 Collier Row Road, Collier Row, RM5 3NX, Havering, RM5 3NX
Bairstow Eves's office in Havering, at 20 Collier Row Road, is rated 4.9 out of 5 across 315 reviews on 1 platform, including 315 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of eight awards Bairstow Eves won in 2026.
The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Havering office, from every platform, shown as written. First names only.
5/5
GoogleMuhammad Khan was super helpful and efficient in what she had to do. Great work ethics and great person to work with. Answered all the relevant questions as and when needed.
Thank you for taking the time to leave us your wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
Google“I had the pleasure of working with Mo from Bairstow Eves on Collier Road during my property search, and I can’t speak highly enough of his exceptional service. Mo was incredibly dedicated and attentive throughout the entire process. He not only kept me well-informed but also went the extra mile by scheduling appointments and providing valuable guidance. His knowledge and professionalism truly made a difference in my property search. I highly recommend Mo for anyone in need of outstanding assistance in finding their perfect home.”
It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.
5/5
GoogleI found the Bairstow Eves Collier Row team very supportive during my house search. Sam was a real professional, listener and gave excellent advice. I will definitely recommend to friends. Thank you Sam.
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleBairstow Eves handled our purchase. I found them to be highly straightforward, empathetic and approachable. Wesley, Deborah were amazing throughout the process and I look forward to partnering with them again in the future!
5/5
GoogleThe services provided by Bairstow Eves are simpley excellent! All praise to Deborah Webster, Sales Progressor. With her dedication and feedback by emails and calls, we have been able to get our property on time! Deborah really went the extra mile in our best interest. I would definitely recommend Bairstow Eves Estate Agent in Collier Row. They really listen to customer needs. Without any doubt we are giving 5 stars. Proactivity, person centred approach and professional quality services. This is how you build a very good and trustable reputation!
Many thanks for your kind words and fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleMoving home can be a stressful and worrying time, but with the Bairstow Eves Collier Row team on your side, there are no worries or stress because they take care of all that worry and stress for you. They all work together as a team to get you the best value for your home and suitable buyers (my house sold in 3 days). Nothing is ever too much trouble for the team, and no question is a 'silly question'. 'You are kept up to date throughout the moving process, and if you call and no one is available, rest assured if you leave a message, one of the team will get back to you before end of business that day. I even used to pop into the office whilst out shopping to ask a question and was always made welcome and my questions were answered and my mind put at rest. Outstanding service, thank you Bairstow Eves Collier Row Team
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleWe was very impressed with Bairstow Eves. From the day our house went on the market all the staff were helpful and friendly. Dean valued our house and went through everything Very professional. The photographer was very nice and friendly who knew his job very well. Deborah's been very good. Keeping us informed with the progress by phone and email. She always replys to our emails and always there for advice. She does amazing job a very nice lady. She arranged for our buyers to come round and go through all the stuff they needed to know. The visit went well and we are happy that a lovely family will be moving in to our house soon. Your a great team at Bairstow Eves and should all be proud that you work as a team And do a amazing job. Jane and Mike Holeyman
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery hard-working very helpful people and got my purchase over the line in a very short time period just before Christmas
Thank you so much for your kind words! We are dedicated to providing fast and efficient service to our customers, especially during the busy holiday season. We are glad we could meet your needs and get your purchase completed on time. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleMy experience of selling my home was not an enjoyable or easy process, but if it wasnt for the fantastic work from Emma and the team at bairstow eves, collier row it wouldn't of been a happy ending! Emma was on the phone every day chasing things up and getting things done. Amazing work! Thank you so much!
Thank you Tracy for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.
5/5
GoogleOur agent Mohammad was really helpful from start to finish. Communication was great and Bairstow Eves was readily available whenever they were needed! I would highly recommend
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleVery Good Professional Service rendered throughout the whole process. Sharon was very helpful and kept me informed throughout the process even though i was not their client but the vendor purchasing the property from them. My process with Bairstow eves was smooth and stress free. So good job well done by the Collier Row team. Would definitely recommend to use
Hi Leon, Thank you for the great review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I am so pleased that you felt supported during your purchase, I will pass your comments on to Sharon and everyone involved at Bairstow Eves in the Collier Row branch. Many thanks.
5/5
GoogleI wouldn’t hesitate to recommend Wesley and the team at Bairstow Eves Collier Row, we have used them several times over the years and wouldn’t go anywhere else. They are honest, knowledgeable and always go that extra mile to give their customers the best service from start to finish.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
4/5
GoogleMy experience with Bairstow has been a good one. In particular, the knowledge, advice, time and patience provided by Sam Brooks was much appreciated during my extensive property search.
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI recommend Bairstow Eves Collier Row branch, very lovely people and very efficient at their work Graham Bennett
Thank you for recommending our Collier Row branch, Graham! We're so happy to hear that you had such a positive experience with our team. We strive to provide efficient and friendly service to all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI recently sold and bought a flat through Bairstow Eves Collier Row. The staff, all of them really, really helpful and good.. Whatever you needed they tried and done their best. Absolutely brilliant!
Thank you so much for your kind words! We are thrilled to hear that our team at Bairstow Eves Collier Row was able to provide excellent service during your flat sale and purchase. We strive to always go above and beyond for our customers and we are so happy to have made your experience "absolutely brilliant". Kind regards, Maggie, Customer Relations.
3/5
GoogleStarted off fine, but then sort of went pear shaped. Got the job done in the end, but not without a few lies coming to light and "telling you what you want to hear" situations. Rarely pick up the phone, and always seem to close earlier than advertised opening times. Would we use again? Probably not.
Hi M H, Thank you for sharing your feedback. We're sorry to hear about your experience and would like to address your concerns. Please contact us at review@countrywide.co.uk so we can discuss this further. Best regards, Lucy, Customer Relations Team
5/5
GoogleExcellent service. Our's was a long drawn out sale, but the team in Collier Row kept us up to date from start to finish. Thank you
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleSam has been so helpful and efficient with any enquiries we've had so far. Hoping to find the perfect house soon! Would definitely recommend Sam and Bairstows
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat customer service. Sam and the team went above and beyond to help us with our first home search. Thank you for your help!
Thank you for your amazing 5* review Kira. Best wishes, Lucy, Customer Relations.
5/5
GoogleWesley has been very supportive always gets back to us during the time we have been selling and gone over and above
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service from Sam and the team at Bairstow Eves Collier Row, they've helped us a lot on our property search
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI had a very pleasing visit from collier row agent dean. He answered all my questions and he was a very pleasant person and very easy to talk to. For the service I received I would recommend anyone to use this branch. In my opinion a 5 star experience.
Thank you for your brilliant 5* review and thank you for your recommendation Paul. Best wishes, Lucy, Customer Relations.
5/5
GoogleBought our house in Collier Row using Bairstow in January. The whole team were responsive and helpful throughout. We also used Jack as a mortgage advisor who took the time to explain everything we needed to know and was helpful in answering any questions and ensuring we got the best deal for us. Thanks all!
Thank you for taking the time to leave us your 5* review Katy! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe service I received was excellent right from the initial meeting with Wesley through the conveyancing process to completion. Particular thanks must go to Deborah who updated me and kept the solicitors on their toes throughout.
Hello Terry, Thank you so much for your wonderful 5* review! We're thrilled to hear that … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Bairstow Eves, Havering won Gold; Bairstow Eves, Sutton-in-Ashfield won Platinum; Bairstow Eves, Cannock won Gold; Bairstow Eves, Broxtowe won Gold; Bairstow Eves, Boston won Gold; Bairstow Eves, Tamworth won Gold; Bairstow Eves, Ashfield won Gold; Bairstow Eves, Dagenham won Trusted Agent.
