Mann Waterlooville Sales reviews in Havant

★★★★★ 5/5

Trustpilot

Very good service overall

Very good service overall. The team were professional, friendly, and efficient throughout the process. A mention to the manager, Jamie, who was extremely helpful, approachable, and always happy to answer questions and explain things clearly. Communication was good and any small delays were handled well. Overall, a very positive experience and I would recommend Mann Countrywide.

George · 1 February 2026

★★★★★ 5/5

Google

Myself and my partner were in the process of renting our first place together, and Shannon made the process so quick and easy. With the additional support of Nadine, we couldn’t be happier. So thank you both for your help, and the welcome pack was a lovely touch too!

Christy · 28 October 2024

★★★★★ 5/5

Google

We were well assisted by Mann in our search for a new home. Special mention goes to Louisa who helped us immensely in the search and all the paperwork that we needed. 👍🏾 …

Tendai · 1 November 2025

★★★★★ 5/5

Google

I am new to private renting and was very apprehensive about the whole process, however Antony was professional at all times and easy to get on with, always on hand to answer any questions and has helped me through entire process making me feel at ease at all times. I highly recommend Antony to anyone who is looking to private rent, his knowledge and support has been very valuable to myself and my children, we are now happily settled in our new home ~ Thank you Antony

Clare · 25 October 2022

★★★★★ 5/5

Google

Nadiene was amazing.. she was so helpful and so easy to work with. Thank you for helping me get this amazing place.

Juliet · 26 July 2024

★★★★★ 5/5

Google

Shannon was a pleasure! Informative, efficient and professional. Communication with Shannon was great which made our experience more manageable. Highly recommend this agent

Katie · 26 June 2024

★★★★★ 5/5

Google

I have sold 2 properties through Mann. In doing this I have dealt with Daniel, Katie and Diane. They have always been very helpful, communicative and professional in their dealing with me. I have nothing but praise for the whole sales team. Well done!! I have no hesitation in recommending them.PositiveResponsiveness, Quality, Professionalism, Value

Boozar · 25 October 2021

★★★★★ 5/5

Google

Shannon was excellent, answered all our questions. Couldn't of asked for anything better! Informative, easy to contact and no matter what dealt with everything with a smile.

Julie · 11 July 2025

★★★★★ 1/5

Trustpilot

Absolutely disappointed and regretting…

Absolutely disappointed and regretting I chose MANN woolwich , Victoria wasn’t supportive and helpful at all, I rented a house 3 weeks ago, when I went in there was no hot water at all. Been chasing and going to the agency in woolwich every day and until today there is still not hot water in the property. Never ever trust them especially Victoria. I can’t believe that in 21st century I need to use kettle to have shower . Thank you @mannwoolwich

Lina · 28 July 2022

★★★★★ 1/5

Trustpilot

Do not ever use Mann (North End…

Do not ever use Mann (North End especially) this estate agent is without a doubt the worst agent ever!!! Full of lies, bad advice and unprofessional. Avoid at all cost.

MATT · 22 July 2026

★★★★★ 5/5

Google

Extremely friendly approach from Louisa. Excellent communication. Made tge moving process much easier to navigate.

Catherine · 17 March 2026

★★★★★ 1/5

Trustpilot

Truly Awful Experience

I know that estate agents have a generally bad reputation but Mann & Co South Croydon branch take the biscuit! We dealt with Eve when we were trying to purchase a flat & it was an awful experience! On viewing the flat it looked reasonable inside and we were told all it needed was a lick of paint and there were no major problems but when we got our survey done it indicated that basically the flat is uninhabitable due to damp that is so bad it is a potential health hazard and the owner had tried to cover it up with paint and hardboard so it did look reasonable to lay people like us.What a dirty trick by the owner! Walls were in danger of falling down and there were many other serious problems.I am disgusted that we never had an inkling about the bad state of the flat before the survey due to the cover up job by the owner. I am not saying that Eve or the agents were in any way complicit in the cover up or even aware of it ,nor am I saying she tried to knowingly mislead us about the condition of the property and maybe she was not aware of the bad condition of the flat herself,however,this hardly inspires confidence in the agents and she should have known! If she did know about the condition of the property then I think she was acting illegally in not informing us about all the serious problems ,but of course that would be hard to prove.It is a definite loophole in the law which is ripe for exploitation by dishonest agents. We will never have anything to do with Mann again.It would seem that these agents don’t give a damn about buyers or the condition of a property and just want to rush a sale through so they can get their big fat fee. Buyers beware! They may not be acting illegally but I would question their ethics,or lack of,especially as they had told us there were no serious problems and it is no wonder that estate agents have such a terrible reputation.Also they refused to take the property off the market after the offer had been accepted by the owner which left us in danger of being gazumped.They just don’t seem to care about gazumping.Judging by all the other bad reviews many people have had a terrible experience with Mann & Co and I would advise you to avoid this dodgy bunch like the plague,it was a truly awful experience! There should be laws to protect the buyer and prevent the wasted time and money on solicitor and survey fees when you are forced to pull out of a sale due to a less than honest owner covering up the bad condition of a property which is only revealed by an expensive survey.Agents should be forced to check the condition of a property and inform buyers if there are major problems,unfortunately it seems you can’t rely on some agents to do this (certainly not Mann & Co) and legislation is needed.

David · 9 June 2022

★★★★★ 1/5

Google

The worst estate agent I have ever dealt with. We rented a home and was left for 11 weeks with a major fire hazard in the house - our 1 year old baby was trapped in her bedroom for over an hour. We had to go and buy ladders to climb the front of the house and break the door to get her out. I was trapped in a bedroom and the locksmith had to get me out. We were left without a working shower for 8 weeks and still hadn’t been fixed before checkout: We ended up leaving the property because of the many issues we had which were not fixed, ignored by both staff and landlord. Please be aware when using Mann estates. I wouldn’t recommend them to anyone !!!!

Hollie · 25 October 2023

★★★★★ 1/5

Google

We were in the process of purchasing an invetment property in Waterlooville with Mann Countrywide. We pulled out because they were just not contactable by phone or email. They were completly uninterested. They were supposed to send us information that we requested many times crucial for the sale, needless to say they never arrived. We would never use them ever again. The sale of this property falling through falls solely with Mann Country wide Waterlooville. When we start looking again for a property, it will NOT be with Mann Countrywide. Additional - 11.10.2023 I replied to Lucy who replied to my original post. Still have heard nothing?

David · 25 October 2023

★★★★★ 1/5

Google

I was contacted by Milan while in the middle of being work to 'get some details together' and 'get to know me a little better'. What he really wanted to know was wether I had a mortgage advisor to which I said I do he then wouldn't let go on why I didn't have mortgage in principle and implied that my mortgage advisor cant be a good one if he has not forced us into one. When I sought clarification on wether a mortgage in principle was essential to viewing our FIRST ever house he said that in it is 'advisable', I fully accepted that some sellers may want one before a viewing and I told him that I would fully accept not being able to view certain houses without one should that happen. I still did not wish to get a mortgage in principle at this point as we are in the very early stages on looking for the right property (I thought this was a perfectly reasonable stance at this stage) Milan then got irrate and told me that unfortunatley Man estate agents would not take me seriously and said that we are not in a position to be viewing houses and conitinued trying to talk over me, at this point I politley told Milan that this is not the way you sell a house and asked him to not waste my time any further. Not really sure what ‘Man Estate Agents’ mission statement is but if it is to call potential buyers and try to make them feel stupid I would say thats not advisable, and certainly didn’t work on me. The funniest thing is that I don’t even have a viewing with them! So the sole purpose of the call was to sell me their mortgage advisor and when I declined Milan got upset and personal. I have sinced called them to remove my details of their systems as I certianly wont be buying a house with them, I have 3 other viewings booked without any issues whatsoever.

Ron · 25 October 2023

★★★★★ 5/5

Google

We recently used Mann to put our house on the market and we're very pleased with the service provided. The photos were great and the property was on the market within two days of our instruction. They showed a real interest in our property and gave us confidence we were in good hands. We received a weekly update from Mann as to how our property was performing on Rightmove. Unfortunately, the property we were hoping to buy is no longer available and so we have taken out property off the market. When I asked Mann to take our house off the market, they did this promptly. We would definitely use Mann next time we want to sell.

Tom · 25 October 2023

★★★★★ 5/5

Google

I would highly recommend Mann in Waterlooville. A very professional team from start to finish with weekly progress reviews/calls of the sale of my flat, even down to chasing solicitors to do their part. I would say they went above and beyond in my case as I had a dead line to work to as I was moving abroad and timing was key. Well done Sam & Matt for everything you did to make this possible. Your a credit to the company can’t thank you both enough for making it all happen. Keep up the good work 🥰

Sherry · 25 October 2023

★★★★★ 1/5

Trustpilot

Stay away from this letting agency

They played with me for over 2 weeks about an apartment in Waterlooville. Had my credit check, provide excellent references from my landlord, kept lying to me telling me that everything will be fine. Complained that my pension amounts were at several dates in the month ( I received several, from US, France and UK sometimes the dates vary from one day) my pension amount were way above and the first time, they could confirm only half of it even though they had my bank statements. Stay away from Mann & Co Countrywide. Countrywide Morgage was one of the bank scandal ( 2007/2008) in the US which led to the subprime and people losing their home.

Josette · 3 May 2022

★★★★★ 5/5

Google

Amazing service, friendly staff and very prompt. Thank you so much for your services.

Becca · 17 March 2026

★★★★★ 1/5

Trustpilot

Awful experience with Mann

Awful experience with Mann. Unfortunately I was the buyer so was unable to escape using this agent. They are bullies and made the whole experience incredibly stressful for me. Tried to manipulate me into using their solicitor, spoke to me like dirt on phone calls, told me they were 'bored' of the situation I was in when the seller and I had a disagreement about something that was broken in the property and I wasn't being allowed entry to make sure it was fixed before completing, and delayed the process by taking weeks to book in viewings as they would forget to call me with available days. I will never use Mann and would be put off buying a property who are using them

Catherine · 8 April 2025

★★★★★ 5/5

Trustpilot

I received a prompt response to my…

I received a prompt response to my enquiry about a flat from Mann lettings ,@ Fawaz Da Silva thank you ,again . @Bridie Smith thank you for ensuring all documents were signed,always giving me a call for prompts.You have been fantastic. Thank you si much

Memory · 7 March 2026

★★★★★ 5/5

Google

Max has been incredibly helpful in our search for a property. He’s friendly and approachable and you feel that he really cares about you finding somewhere and wants to do whatever he can to assist you. He is a real asset to the company. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Naomi · 25 October 2021

★★★★★ 5/5

Trustpilot

Highly recommend Mann Estate Agents for…

Highly recommend Mann Estate Agents for selling your house, especially the Beckenham Branch, they were brilliant. After a valuation where they actually listened to us and took our needs into consideration, they organised 10 viewings for the 1st Saturday, and another 8 on the following Tuesday, and only brought qualified buyers. That was it, only 2 viewing days and we got 2 offers. Highly recommend them.They also helped keep the sale moving forward right up to exchanging and completion, making sure we knew if anything was slipping and needed to be chased.Will definitely only go through them again.

Hugh · 10 December 2021

★★★★★ 4/5

Google

We found Nadine Scutt and her team to be really helpful when we let out our property. Nadine guided us through everything and answered all our questions. Thank you!

Bruce · 25 October 2023