Mann Waterlooville Sales reviews in Havant

★★★★★ 5/5

Google

I have just switched from another management agent because I wanted an approachable, knowledgeable and professional agent whom both my tenants and I could trust and be able to contact easily. Nadine has been brilliant ,ensuring that the switch has been straightforward for us all. I value my tenants and now feel that issues they raise will be dealt with properly rather than ignored, whilst keeping me updated. I cannot speak highly enough of her and have no hesitation in recommending her to anyone who is looking for a management agent for properties they rent. Very many thanks, Nadine.PositiveResponsiveness, Quality, Professionalism, Value

Kathy · 25 October 2022

★★★★★ 5/5

Trustpilot

Sydney - Mann Woolwich - Patient, Cooperative and Understanding

Sydney from Mann Woolwich was our representative for house viewing. Sydney was very professional, patient and understanding towards us during our house viewing (for the third time). We took our own time to look around and she was really patient throughout the process.When we had queries about a few things inside the property she diligently checked with the sellers to keep us informed. There have been circumstances when we had been delayed to our visit, she was very understanding and helpful.

Jey · 19 October 2024

★★★★★ 5/5

Google

A big thank you to the team and particularly Nadine who made the whole rental experience a joy. It was easy from the viewing through to visiting and collecting the keys for the house. I've had a lot of experience of renting as a tenant and I have never been treated as if I am as valued as the landlord in the process before. Great experience.

Martine · 25 October 2023

★★★★★ 1/5

Google

Company erected a ‘To Let’ board/post in our front garden. We are not renting out our house - they came here, entered our property without permission, and put it up without making sure it was the right address. An absolute disgrace, they will be reported to the police/council. They must have stepped on our lily, which has sentimental value - it is now almost sideways. 😡 No respect to our property whatsoever.

Milan · 9 August 2025

★★★★★ 5/5

Google

Just wanted to say a massive thank you to Milan from Mann&Co for providing us not only with the lowest rate out there..but also for walking us through the whole process and helping us wherever possible, and being honest and transparent which other mortgage advisers definitely lack. Would highly recommend to anyone who is looking for a qualified and down to earth mortgage advisor!

Maks · 29 November 2023

★★★★★ 5/5

Google

Overall, amazing! The service we have received, how nice everyone is at the letting agent it's self. Always kept in contact and were on hand for any questions I had. Shannon has been a god send for our family and we are forever grateful for their help to get the flat we moves into! Thank you so much!

Hannah · 28 March 2024

★★★★★ 5/5

Google

I would like to thank Katie and Alysha for their help and support in guiding me through the house buying process. Something I had never done on my own before but they were always there for me. I moved into a lovely little flat yesterday and my cats and I are very happy. Thanks girls xx

Val · 27 April 2024

★★★★★ 5/5

Google

It was our first time working with Mann, and we loved every encounter we had with their agent Louisa. If only all agents were like her. She pays attention to the finest details that we look for in a home and it felt like she would literally go out of her way to help us get our dream house. Her dedication and understanding really won our hearts. May God bless her 🙏🏼

Kolane · 20 July 2025

★★★★★ 5/5

Google

Just let my property out with Mann and Co and I have to say what an excellent service I got from them. They found me a tenant within a week and they moved in the following week. Shannon was my main contact and she could not be more helpful. I totally recommend using this company I would not go to any one else now.

Rosemarie · 25 October 2023

★★★★★ 1/5

Trustpilot

Agent was late no apologies rude to…

Agent was late no apologies rude to ourselves and home owner for letting us in said she would ring ! And didnt

Diane · 16 May 2026

★★★★★ 5/5

Google

As a developer, I frequently use estate agents and I've just completed on a recent purchase with Sam Jenkins from the Waterlooville branch. I must say, her service and professionalism is 1st class and streets ahead of any of agents I've used over the years! Thanks Sam, great job and I'll see you on the next deal! All the best, Paul Bentley

PAUL · 25 October 2023

★★★★★ 5/5

Google

Josh helped us with a move that at times we thought may never happen. A 9 month process, we lost 2 buyers and the house went to probate. Josh managed to keep everyone involved focussed on a positive outcome. We are over the moon with the …

Paul · 17 February 2026

★★★★★ 5/5

Google

Really happy with the service from Mann Lettings. Louisa helped us a lot and was always friendly, responsive, and supportive. She made the whole process simple and stress-free. We truly appreciate her support and would highly recommend Mann Lettings to others. Thank you!

Sparsh · 20 March 2026

★★★★★ 5/5

Trustpilot

Fantastic experience from start to…

Fantastic experience from start to Finish , we are in our second house now through manns, alexia has been lovely to us, she's a credit to the company , always deals with people with a smile and up lifting , we are very happy with the service for the second time. Also thanks to Tim ,very good at what he does. All the best

Neal · 6 March 2025

★★★★★ 5/5

Google

Very happy. They are very helpful. I really appreciate their efforts to get our home

Anish · 19 September 2026

★★★★★ 5/5

Google

I’ve been dealing with Matthew and his team at Mann & Co in Waterlooville and have to say they’ve handled my property sale amazingly. They’ve achieved me a fantastic offer, gave me an abundance of viewings and have mad every effort to ensure I’ve been updated. Highly recommend anyone looking to sell goes to see Matthew and Mann.

Liam · 25 October 2023

★★★★★ 5/5

Google

Shannon Dedman at the Waterlooville branch was extremely patient, understanding and helpful in my recent property search, keeping me informed and giving all relevant information that I needed. I would not hesitate in recommending her and Mann and Co Waterlooville.

Carol · 17 March 2026

★★★★★ 5/5

Google

I had Louisa Russell show me potential flats to rent and she helped me find a place I shall be moving in this month, her customer service skills are outstanding and she was very friendly and helpful throughout all our interactions, I …

Rosie · 17 February 2026

★★★★★ 1/5

Trustpilot

Deeply Disappointing Experience, Strood Mann Sales and Letting Agents

Our experience with Mann Sales and Letting Agents Strood has been deeply disappointing. As someone with experience in leadership, I can confidently say that the issues my family faced clearly stem from leadership, as the agency has failed to take accountability for their poor service. The signs were there from the very first calls and continued all the way through. Appointment punctuality and coordination were major issues from the beginning. Scheduled viewings were consistently delayed, leaving us in uncomfortable situations and forcing us to personally show prospective buyers around our property. This lack of punctuality and disregard for our concerns was unacceptable. This not only inconvenienced us but also left us feeling uncomfortable and vulnerable. Moreover, prospective buyers also expressed dissatisfaction with their poor experience e.g left waiting outside properties, unclear instructions and poor communication.Transparency regarding the terms of the sole agency contract was also lacking. Critical details, such as the length of the agreement, were not adequately discussed, leaving us feeling misled and questioning the integrity of the process.Furthermore, the advertising of our property on Rightmove and other platforms was subpar. We were left to request enhancements and updates, reflecting poorly on the agency's commitment to effective marketing.Despite our attempts to address these issues, the agency has refused to take responsibility and has closed ranks. Even after following the 'official' complaints process, they have refused to allow us to alter the length of the contract or even to move to a multi-agency agreement, which is a basic and straightforward solution that can easily be done and has been advised by other professionals in the industry.I strongly caution against entrusting your property sale to Mann Sales and Letting Agents Strood. Should you decide to proceed with them, heed this advice: never concede to a sole agency contract, demand meticulous attention to the advertising of your property, and scrutinise every detail of the contract, particularly its duration. I firmly advocate for a contract length of no more than 4 weeks or 28 days. Furthermore, be resolute in avoiding coercion into utilising their in-house financial services. Despite our repeated insistence on retaining our trusted brokers, Mann Co persistently pressured us until we were compelled to inquire whether our decision to use our own brokers would pose a problem, emphasising the importance of asserting your preferences firmly.Overall, our experience has been disappointing, and we hope our feedback prompts Mann Sales and Letting Agents to reassess their practices, processes, and procedures and strive for improvement in the future. Now, we find ourselves left to wait out the length of the contract as they refuse to alter it. As a family with two young children, aged 2 and 4, it's evident that our needs have been consistently overlooked and disregarded throughout this entire ordeal.

Matthew · 22 April 2024

★★★★★ 5/5

Google

Had a lovely experience with Mann recently, Louisa Russell is a lovely and very helpful lady, she was informative and proactive from the first viewing right through the whole process, a great asset to the team 👏 …

Tianna · 16 October 2025

★★★★★ 5/5

Google

Nadine and her team have been looking after the rental of my property for the past two years. Living overseas I wanted total peace of mind that my property was in good hands so I went for the fully managed service and have been totally happy with the service and attention to detail I have received. Would definitely recommend to anyone who wants a no hassle experience of being a landlord.PositiveResponsiveness, Quality, Professionalism

Neil · 25 October 2021

★★★★★ 5/5

Trustpilot

Mann Estate agents in Ashford were…

Mann Estate agents in Ashford were amazing from start to finishCarlton who has been professional and friendly from the startI have been really impressed with the service and positive experience shown by Tony and Carlton who worked extremely hard to help me get the right property and tenancy agreement for meThey kept me up to date throughout the whole process and the turn around fromviewing to moving in was incredible and I Can’t thank them enough for all their efforts Thanks again

Hayley · 10 January 2024

★★★★★ 5/5

Google

We bought our dream bungalow through Manns, Waterlooville. Matt & Sam went above & beyond to help us with this purchase. With their help & perseverance, we got there in the end! Very grateful thanks to them both & all the team for all their help. Would recommend Manns, Waterlooville, 100%.

Helen · 25 October 2023

★★★★★ 5/5

Google

I was impressed when I met Samantha Jenkins as she delivered flyers door to door. In due time, I turned to her to handle the sale of the property. It was professional and proceeded efficiently with any queries answered promptly. Many thanks to Sam and the rest of the team

Tim · 25 October 2023