Trusted Agent profile · Havant

Mann Waterlooville Sales reviews in Havant

3.5

★★★★★ Good

442 reviews across 2 platforms

11 Wellington Way, Waterlooville, PO7 7ED, Havant, PO7 7ED

Mann's office in Havant, at 11 Wellington Way, is rated 3.5 out of 5 across 442 reviews on two platforms, including 213 Google reviews rated 4.7.

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4.7 / 5

213

Reviews on Google

This office

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229

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Havant office, from every platform, shown as written. First names only.

5/5

Google

Having been a landlord for many years it's a real pleasure to meet such a professional and pleasant team. Nadine, Shannon and Louisa have all been involved at different stages of the transaction, and they have been outstanding! Their honest, objective and empathetic approach benefits landlords and tenants alike and its a delight to work with them.

Darren · 10 July 2025

Agent replied · 8 September 2025

Thank you for your kind words! It's our pleasure to work with dedicated landlords like yourself and our amazing team is always happy to provide exceptional service. We look forward to continuing to exceed your expectations! Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

A fabulous experience and great service, initially from Katy Pearson at the Waterlooville branch. On decision to rent the property, she introduced me to Nadine and Shannon on the Lettings Team, again at Waterlooville Simple straightforward advice and explains everything in detail and has an excellent knowledge of the market and what it takes to sell or rent a house. All costs are explained up front and there is no pressure put on you to get things going straight away. Katy also gave some great tips on preparing the house for sale and how they qualify all of the potential buyers. I was very reassured that the viewings would not include any speculative views, and that ther was no nonsense around the "Lets test the market" and giving an over inflated valuation just to make me feel better. Professional and straight forward advice and really easy to have a conversation with. Nadine and Shannon have worked diligently to get the house occupied and rented out. We were able to put a smashing family into the house within 5 days of saying that we'd go ahead! Even then, the level of service continues to impress. Nothing is too much trouble and I'm really happy that Mann will be managing the property for me and have full confidence that they will continue doing a fabulous job. Some people will find the service expensive, but you really do get what you pay for and going to another estate agent could be REALLY EXPENSIVE!

Simon · 25 August 2024

Agent replied · 24 October 2024

Hello! Thank you for sharing your wonderful experience with Katy Pearson at our Waterlooville branch. We are delighted to hear that Katy provided you with excellent service and valuable advice throughout the process. If you have any further questions or need assistance, please feel free to reach out to us.

5/5

Google

I was lucky to have Louisa as my letting agent. She was so supportive, empathetic and extremely efficient. Nothing was too much for her and she looked after me throughout the whole …

Nicola · 17 February 2026

Agent replied · 17 April 2026

Thank you for your kind words! It was a pleasure assisting you with your letting needs. I am thrilled to have exceeded your expectations and am grateful to have you as a satisfied customer. Your success in finding a great property is my success as well. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I recently purchased a flat through Mann Waterlooville and the service was great!! Josh provided me with continuous updates throughout the process and made it a smooth transition into my new home! …

Hannah · 17 February 2026

Agent replied · 17 April 2026

Thank you for your wonderful review! We are thrilled to hear that you had a great experience with us and that Josh provided excellent service. We strive to make the home-buying process as smooth as possible for our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Can’t recommend Mann enough! Shannon was so lovely and couldn’t do enough for us! She was great at keeping in contact with us every step of the way which made the experience a lot easier for us as first timers!

Cara · 28 March 2024

Agent replied · 24 October 2024

Many thanks Cara Tudgay for the great 5* review, recommendation and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Renting a new flat with MANN I had the absolute pleasure of having Louisa showing me around and going through each step of the renting process, any question I asked wasn’t an inconvenience to her, an absolute delight with a lovely smile and friendly attitude. From start to finish of the whole process I’d give her 11/10

Alex · 17 April 2026

5/5

Trustpilot

Hi my name is Anthony ubogu

Hi my name is Anthony ubogu, I recently was almost made homeless, I went to almost all local lettings agency in thanet kent but they were very rude an very unpleasant, then a friend referred me to mann in margate kent, ANDRw cherry and his partner where so helpfull and very very professional and incredibly helpful BIG BIG THANK YOU TO YOU BOTH. MANY THANKS

Ubogu · 11 February 2026

5/5

Google

I've been working with Mann & Co for over a year, and they have been invaluable in helping me find two tenants for my property. Both Nadine Scutt and Shannon Dedman have been instrumental in ensuring a smooth and efficient process. I cannot recommend them highly enough. They have answered all of my questions and consistently put me at ease. If you're looking to let your property, I would definitely recommend working with these two outstanding professionals.

Josh · 24 September 2024

Agent replied · 24 October 2024

Thank you Josh for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

Both myself and my fiance couldn't be happier with the fantastic help and support we received from Shannon & Nadine in securing our first home. From the start, they were super attentive, professional, and genuinely cared about making the whole process smooth and enjoyable. They were also each super friendly and patient when guiding us through each step and answering all our questions. When we collected the keys, the thoughtful welcome pack was a lovely surprise too, making our new house feel like a home right away. We highly recommend Mann Waterlooville to anyone looking for a property.

Samuel · 26 July 2024

Agent replied · 24 October 2024

Thank you for your terrific 5* review and recommendation Samuel. Best wishes, Lucy, Customer Relations.

5/5

Google

Great experience from Louisa when moving in to my first flat from viewing to handing over keys. Very friendly and always happy to help! Would recommend Mann for any lettings enquiries!

Charlie · 17 February 2026

Agent replied · 17 April 2026

Thank you for sharing your positive experience with us! We are thrilled to hear that Louisa provided excellent service during your move-in process. Our goal is to make the transition as smooth as possible and we are happy to have achieved … More

5/5

Google

An excellent Team for whom nothing was too much trouble. Very professional and friendly service. Would not hesitate to recommend and use again. Matt and his team went over and above in understanding our needs and accommodate our position. Many thanks to the whole team.

Jan · 25 October 2023

Agent replied · 24 October 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

4/5

Google

We completed our purchase with Mann Waterlooville this Autumn and we were happy with the level of service. The process was not without pain but Josh, Charlie and Kiera from Mann were good at moving the process forward and chasing recalcitrant solicitors.

Alastair · 1 November 2025

Agent replied · 22 November 2025

"We greatly appreciate your positive feedback and are thrilled to hear that Josh, Charlie, and Kiera provided exceptional service during your purchase process. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Charlie, Josh, Keith and Tyler were all very efficient, helpful and on the ball. Friendly and achieved a great price. They communicated really well. I would recommend

Maria · 22 October 2025

5/5

Google

Shannon was great about showing us around the carious properties that met our needs and smoothing the way. We are happy to be moving in this month.

SUSAN · 25 August 2024

Agent replied · 24 October 2024

Many thanks for the fantastic 5* review Susan. Kind regards, Lucy, Customer Relations.

5/5

Google

Would like to say a big thank you to Shannon and her colleagues for finding us a house at such short notice. They were very helpful and kept us updated with the progress. Would definitely recommend them :)

Adrian · 29 December 2023

Agent replied · 24 October 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Horrible experience as tenants

Horrible experience as tenants. Multiple issues beginning from ignoring maintenance requests as tenants to not responding to emails regarding deposit return after tenancy. Even ignored our request for more information regarding extending the tenancy - proceeded to act as if not inquired and upon questioning why, they said that we should've made a request. The agency doesn't communicate between each other and does not provide timely responses to emails and completely ignores questions asked through their website. As tenants cannot really choose the agency, a warning to landlords that the agency is highly incompetent

Sam · 25 July 2025

5/5

Google

Samantha and Matthew were excellent throughout the sale of my property. From the outset they demonstrated good knowledge of the market and at any point where I had questions or needed support, they were always on hand, helpful and professional.

Ian · 25 October 2023

Agent replied · 24 October 2024

Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.

5/5

Google

I should like to thank Nadine Scutt Executive Lettings Manager, for her consistent, friendly and helpful advice over the last 6 yrs.. She is a true professional, and however big or small my question, she always gave me a considered, friendly, honest opinion and guided me through the lettings experience. Thank you

Penny · 25 October 2022

Agent replied · 24 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Morgan Knott

I had the pleasure of being assisted by Morgan Knott, and she has been by far the most helpful and supportive person I’ve encountered during the house-hunting process. She is prompt, thorough, and incredibly easy to talk to, which made the entire experience smooth and stress-free. Morgan goes above and beyond to provide clear guidance and support every step of the way. I highly recommend her to anyone looking for a reliable and dedicated estate agent.

Suman · 1 September 2025

5/5

Google

We have recently rented a property through Mann & Co Waterlooville. Our experience has been superb. Antony and Nadine were absolutely amazing. All our queries were answered in a timely manner. All we can say is thank you! :)

Ali · 25 October 2023

Agent replied · 24 October 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Great experience selling our house, Katie kept in touch and scheduled viewings at times to suit us. She was able to find us buyers quickly and gain offers of the full asking price.

Lydia · 27 February 2024

Agent replied · 24 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review Lydia! Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

I am writing this review of Morgan…

I am writing this review of Morgan Knott, who is an Estate Agent for Mann Countrywide. Morgan showed me around a property a few months ago, and I thought she was knowledgeable about the market and had good ideas about potential property renovation. She was also a good communicator in my opinion, so I was always clear how likely my bids were to be successful, and what the thoughts of the vendor were. Good job!

Ryan · 15 August 2025

5/5

Google

Myself and my partner were in the process of renting our first place together, and Shannon made the process so quick and easy. With the additional support of Nadine, we couldn’t be happier. So thank you both for your help, and the welcome pack was a lovely touch too!

Christy · 28 October 2024

5/5

Trustpilot

Very good service overall

Very good service overall. The team were professional, friendly, and efficient throughout the process. A mention to the manager, Jamie, who was extremely helpful, approachable, and always happy to answer questions and explain things clearly. Communication was good and any small delays were handled well. Overall, a very positive experience and I would recommend Mann Countrywide.

George · 1 February 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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