Raine and Co Hatfield reviews

★★★★★ 1/5

Google

Horrible experience! We had a lady called gemma Matthews incredibly rude raised her voice a number of times on the phone. Contact was no existent! We had to do all the chasing reluctant to sell a property to us due to aparently promising it to another couple and claiming we were lying about pur funds! I wouldn't recommend this person to anybody unless you wish to be belittled and messed about...

S · 21 June 2020

★★★★★ 5/5

Google

I mainly dealt with Julie - she was fantastic. Always available and nothing was ever too much. She went above and beyond to ensure all my needs were met. Would recommend this company to anyone. - REVIEW SENT TO BE LEFT BEFORE AND PROMPTED MY BOSS WILL AT THIS.

Sauce · 21 June 2023

★★★★★ 5/5

Google

I was truly impressed by their exceptional service. A heartfelt thank you to Maria and Vickie for their incredible assistance!

Aadith · 17 December 2024

★★★★★ 5/5

Google

First of all, thank you so much to Raine and Co especially Alex and Tsvetomir for all their help, support and guidance throughout our transaction. The continuous updates from them both really helped keep our minds at ease and they were always available and willing to answer any queries we had. We would definitely use them again and recommend them! Thank you again!

Andrea · 21 June 2021

★★★★★ 5/5

Google

I highly recommend the lettings management team at Raine & Co for their excellent support in securing a tenant for my property. …

G · 17 March 2026

★★★★★ 5/5

Google

We just recently rented with Raine and Co. We needed the house a week later from when we found it and Maria made the whole process quick and smooth, helping us moving in just in time for school!! Very happy about our experience so far!!

Alexandra · 21 June 2023

★★★★★ 5/5

Google

Maria has been outstanding throughout the process, be it onboarding or swap, she has been amazing in all the stages. I would recommend my contacts to visit raine&co, see Maria as I know her due to my process and get houses from the agency only.

Karan · 21 June 2023

★★★★★ 5/5

Google

A great experience selling a property with Raine - smooth process and helpful team. A shout out to Libby, Keith and Brandon for their fantastic help

Arash · 24 July 2024

★★★★★ 5/5

Google

Happy with the process, very happy with the house all the staff at raine and Co have been great now i have work to do to the house thank you Cristian

Cristian · 22 July 2025

★★★★★ 5/5

Google

Good experience and perfect support during procedures. Special thanks to libby marsh very kind and helpful during process. Thanks for everything.

Parth · 17 March 2026

★★★★★ 5/5

Google

Great team of people Keith at the beginning stage introducing the company good name & how it all worked Brandon's great sales experience got me the first couple through the door & nailed it with his shills of negotiating a good price 😀 👍 & then Libby who was a great help guiding & reassuring me to the end being v patient with me & keeping me up dated with the sale Very helpful team Great job Raine & Co 5 stars Keep up the good work Lina

Lina · 21 February 2024

★★★★★ 5/5

Google

Raine and Co have been great to find us a place for our third year house, all the staff we've met so far are really lovely and Maria was especially helpful at sorting out any enquiries we had once we moved in

Sasha · 21 June 2023

★★★★★ 5/5

Google

Alex Star, our Agent was always really positive and he explained things to us and was extremely helpful. Alex 's advice was unbias and always matter of fact, no sales pitch. I would recommend Mr Star to everyone and will be using there services definitely myself again. Look no further use Raine & Co!PositiveResponsiveness, Quality, Professionalism, Value

Rinku · 24 August 2021

★★★★★ 5/5

Google

I had my house purchased through Raine&Co. Hatfield. And it was very pleasant experience. I purchased this house in Nov 2019 and missed to put review in an excitement of new house. But better late than never. I personally want to thank Alex, Gemma, Caroline and Stuart for making my home buying journey so pleasant.PositiveResponsiveness, Professionalism

Mrunal · 24 August 2021

★★★★★ 5/5

Google

Libby and Ben provided great services with a very professional communication and guidance...Thank you very much.

Mahmoud · 3 April 2026

★★★★★ 5/5

Google

After a long and at times difficult sale of my house through no fault of Raines I can only thank Keith and Brendon for their continued support, patience, encouragement and helpfulness during that time. MANY THANKS

BARBARA · 25 August 2023

★★★★★ 5/5

Google

Julie has been exceptionally good from day one, the letting team honestly made life easier for me. And they kept to their word on getting me into the apartment when i needed to move in. Great work guys

Best · 21 June 2023

★★★★★ 5/5

Google

Bought my flat through them, Libby and the wider team were great throughout the whole process - communicated well and quickly and helped me with any issue I had.

Hayley · 5 November 2025

★★★★★ 5/5

Google

My sister and I have been so pleased with all the help and support we received. Especially Michel , Danielle and Keith. They have been so good helping with everything. I like to thank them all.

Pat · 21 June 2023

★★★★★ 5/5

Google

Only need one word for Julie in letting - exceptional

Carol · 14 April 2026

★★★★★ 1/5

Google

Most rudest team I have ever seen , no replies on emails and if they are picking calls they talk so rudely , every time we call manager is not there.!

Saniya · 13 September 2025

★★★★★ 5/5

Google

I had a great experience with Raine and Co Hatfield office. I would Highly recommend this property agent. Special thanks to Keith, who made my property selling process easier.

Kaustubh · 24 September 2023

★★★★★ 5/5

Google

As a foreigner who came into UK and in search of accommodation, I have spoken to and approached alot of agents with not so good an attention, some respond to you as though you are a disturbance and some just treat you as though a page of a book flipped past. Am saying this with utmost sincerity of heart, however, an individual stood out and gave me a renewed hope. I took a leap of faith and walked into RAINE and Co in Hatfield, a smile like I have longed only saw in my home town welcomed me with so much smiles that melted my worries, she was so so relaxed and in control of the discussions. She made me welcome and asked how she may help me, I stated my concern and with a smile she said I think we can get you something and the discussion ended with an instant mail scheduling me for a viewing which hopefully turns out in my favour. That woman is JULIE MALATA of the Raine and co. I am doing this review to let the world know that JULIE MALATA is an outstanding woman who saw my plight and gave me a renewed hope, as at time of this review, am yet to get a place but her beautiful approach, reception and way she handled my situation gave me peace. I shall for her attitude recommend RAINE and Co as a place to go to in search for accomodation. I want to say thank you JULIE MALATE for your beautiful super work etiquette displayed to me, I am grateful and even if I don't get this, I shall get you a gift once I settle in. Thank you foe been an exceptional personality. Faith Bright Kukogho

Faith · 21 June 2023

★★★★★ 1/5

Google

Absolutely aweful! I’d rate them less if I could they take advantage of students and the fact that they either don’t know how to raise a claim against them or simply haven’t got the time as full time students. I have never had problems renting in my area till this year when I went with raine and co they locked me out my room after an inspection whilst I was at work for a whole night and didn’t send anyone to let me in and said there was nothing they could do as they were closed, the told me someone would come the next morning at 9 and when it got past 9 and I called the office they said they had no knowledge of this and refuse to compensate me in any way I cannot express how incompetent this company is and I stress that you say as far away from raine and co as you can!

Kiara · 21 June 2023