Every review we hold for the Hatfield office, from every platform, shown as written. First names only.
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4/5
GoogleVery happy with our experience with Raine and Co Hatfield. We dealt with Libby throughout who was excellent and persevered with us through the long sale!
The only reason not to give 5 stars is that I found another member of staff quite pushy and untrustworthy which rubbed me up the wrong way and had me considering pulling out of the sale (trying to guilt me by saying I would make the vendors miss out on their dream home, and making false promises he has no control over about the law, and then exclaiming "congratulations Lauren!" after completion...my name is not Lauren) This was not much of an issue though as we dealt with Libby 90% of the time.
Will be using Raine and Co again
Georgina Β· 10 April 2026
Agent replied Β· 17 April 2026
Thank you Georgina for taking your time to leave this review, we really appreciate the feedback. We hope you enjoy living in the apartment and look forward to dealing with you again in the future. Best wishes.
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5/5
GoogleI met Julie of "Raine & Co", last week for the first time after searching for a home on "Right Move".
Julie was amazing, incredibly sensitive, very empathetic to my Health Condition, was very attentive and exceedingly Professional when it came to my specific requirements regarding a home I needed. Julie is a real asset to this Organisation.
I cannot commend Julue enough because following the viewing she followed this up with phone calls and emails. I REALLY appreciated that too
Today I walked into the Office for the first time. I was incredibly impressed as to how beautiful the inside of the Office. I was immediately welcomed by Beth, with a friendly smile and Beth made me feel at home. The atmosphere was pleasant, friendly and again everyone looked Professional and once again a friendly Staff.
I met the lovely Lettings Team: Vicki; Dan; Beth and again very nice
What impressed me the most, which matters (having spent much of my time as a former Local Authority "Quality Assurance, Contract Monitoring Manager" - inspecting Providers on site - inspecting Polices and Procedures, interviewing Staff and their Customers etc.) was how they treated Melanie the Cleaner who was there working.
I observed the Staff smiled at her and she was relaxed, full of smiles as she communicated with the Staff and I observed a Staff Member (Harry) thank her as she cleaned around his desk as got on with her job, leaving the office looking spotless and the Staff grateful. How you treat those who work for you reflects to an extent how their Clientèle is and will be treated.
So in short, I highly recommend this Agency for the aforementioned reasons as they diligently continue with the Process of Renting from Raine and Co.
Finally 30 years ago, when I was in the Legal Profession as a Commonwealth Barrister-At-Law- Professionalism was drummed into us during Training. As Law Students were taught that you would be judged by members of the Public as to your Professionalism so it was KEY you not only looked the part but were Professional in the execution of your role. Well I observed that today during my visit. Approachable and Friendly
Thank you Raine and Co for providing me with a beautiful home with a great landlord and landlady and for your Professionalism and friendly approach. Apologies for any typographical and grammatical errors
God's Β· 3 April 2026
Agent replied Β· 17 April 2026
Thank you for leaving this really in depth and one of the nicest reviews we have received, we really appreciate it and your sentiments. We hope you enjoy your time living in the property. Best wishes.
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5/5
GoogleThe team at Raine and Co have been very helpful following a bad experience with a previous agent. Dan made the process of switching agents seamless and always returns my emails and calls. I am confident working with Raine and Co will be a much easier in the coming months thanks to the professional and friendly interaction to date.
Sultan Β· 27 March 2026
Agent replied Β· 17 April 2026
Thank you Sultan for leaving this review. We are delighted that you have found us more professional and friendly than your other estate agent. Good communication is very important and something that we concentrate on.
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5/5
GoogleIβm a happy and satisfied tenant. Julie, Dan, Vikki and Beth were absolutely amazing. They communicated through every process and made moving in quite a breeze. Really appreciate the service I got, very kind and polite professionals, would definitely recommend and looking forward to my new home thanks to the entire Lettings Team.
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Andisiwe Β· 3 April 2026
Agent replied Β· 17 April 2026
Thank you Andisiwe for leaving this review. We hope you enjoy your time living in the property. Best wishes.
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5/5
GoogleThe rain and co team are very helpful , especially Beth , Vicky and Dan who were very attentive and supportive during the whole process , as someone who came down all the way from Scotland!
Very grateful for them and their help definitely would recommend!
Maroua Β· 10 April 2026
Agent replied Β· 17 April 2026
Thank you Maroua for taking the time to leave this review. Delighted that you found us supportive and appreciate the recommendations.
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5/5
GoogleGreat support and expert advice. We were kept informed and all queries were answered in a timely manner. The entire process took only 12 weeks and was stress free for us as buyers. Thanks to the entire team and special thanks to Libby, Ben and Harry.
Val Β· 27 March 2026
Agent replied Β· 17 April 2026
Thank you Val for leaving this kind review, best wishes for the future.
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5/5
GoogleMy friend referred me to Raine and Co (Hatfield) and I donβt regret choosing them. These team of professionals here at Hatfield are exceptional. Libby, Ben and Tolly were very helpful. From viewing of the property, through the process of mortgage till completion, they were resourceful and very responsive. They have links to other services from Mortgage Brokers for those who will like to get from them, and they engage to make sure they are helping you well.
I will 100% refer anyone and advise those who are looking for properties around Hatfield to visit them.
Kudos team and keep up with the good work.
Shongo Β· 17 April 2025
Agent replied Β· 25 May 2025
Thank you Shongo for leaving this in depth review and we are really pleased that you found us and the other companies all helpful. We will only recommend or refer people to other companies if we are confident that they will offer a similar high standard of service as ourselves.
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5/5
GoogleThank you Raine and Co for your excellent service in the Sale of my flat. Libby does such an excellent job and nothing is too much trouble. I so much appreciate everything you did to make things run smoothly and your regular contact. Mike set the bar high when I appointed Raine and Co - I wasnβt disappointed ! Thank you to Keith too for his advice.
Sally-Ann Β· 11 April 2025
Agent replied Β· 24 April 2025
Thank you Sally-Ann for your kind review. It was a pleasure to help you sell your flat and we wish you well for the future.
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5/5
GoogleI had the pleasure of working with Maria during my recent home search, and I cannot recommend her highly enough. Maria is incredibly knowledgeable about the local market and went above and beyond to find properties that met all of my needs. Her communication skills are exceptional; she was always available to answer my questions and provided valuable insights that helped me make informed decisions. Mariaβs dedication and attention to detail made the entire process smooth and stress-free. If you're looking for a housing agent who is professional, trustworthy, and truly cares about her clients, Maria is the one to choose.
Thank you MARIA
Thank you Raine & Co.
WE ALL LOVE YOU.
Jagadeesh Β· 24 September 2024
Agent replied Β· 24 October 2024
Thank you Jagadeesh for leaving this very kind review. We hope you enjoy your time in you new home.
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5/5
Google"I recently rented a property through Raine and Co, and My experience has been outstanding from start to finish. The team at Raine and Co Lettings demonstrated a high level of professionalism and efficiency throughout the entire process.
From my initial inquiry, the communication was prompt and clear. Julie, our fabulous primary contact, and the amazing Daniel were exceptionally helpful and attentive. They provided detailed information about the properties and were always available to answer any questions we had. The viewing process was seamless, and Julie went above and beyond to accommodate our schedule.
Once we decided on the house, the paperwork and administrative tasks were handled swiftly and accurately. The digital application process was straightforward and user-friendly, which made the whole experience hassle-free.
Overall, I am extremely satisfied with the service provided by Raine and Co (Hatfield) Lettings. Their dedication to ensuring a positive renting experience is evident, and I would highly recommend them to anyone looking to rent a property.
Thank you Julie, Daniel and all the team at Raine and Co Lettings,This would not have been possible without your kindness and generosity for making this process so smooth and enjoyable!"
Wael Β· 9 August 2024
Agent replied Β· 23 August 2024
Thank you Wael for leaving this review. We are really pleased that you found our lettings team helpful. Because they do not get involved with sales or property management, it allows them to concentrate on getting tenants into properties quickly and hassle free. Enjoy your time
in your new home.
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5/5
GoogleAmazing service, super helpful and wonderful staff
Thanks to Julie, Beth and Vickie for making everything smooth from viewings to agreement and possession
Abhishek Β· 10 April 2026
Agent replied Β· 17 April 2026
Thank you Abhishek for leaving this review, we are delighted that your found our process smooth and hope you enjoy your time in the property.
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4/5
GoogleWe chose Raine & Co to sell our family home for us based upon the positive reviews and competitive pricing.
Selling / Buying a property in the UK still feels an overly bureaucratic and lengthy process no matter how simple the transaction mainly due to the legal elements (and ours was very simple !) but both Ben and Libby were great. They were very proactive from the outset, guided us through once an offer had been received and were very helpful in chasing the purchasers solicitors who were particularly slow.
We are very grateful to them and would be happy to recommend them.
Ian Β· 5 August 2025
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5/5
GoogleLibby at Raine and Co was amazing throughout the process of buying my first home. She was friendly, professional, and always happy to answer my questions. She made the whole experience so much easier and so positive, highly recommend!
Thank you Libby!
Nuri Β· 13 October 2025
Agent replied Β· 12 November 2025
Thank you Nuri for taking your time to leave this review. We are delighted that you found Libby helpful and wish you well for the future in your new home. If we can ever be of assistance please do not hesitate to call us.
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5/5
GoogleWe had a great experience with Raine and Co during our homebuying process. Libby, Steven, and Andy were incredibly supportive throughout, with Libby especially being always responsive and keeping us informed at every stage. They skillfully mediated between us and the vendors, resolving issues promptly and ensuring a smooth process. Their professionalism and dedication made the experience far less stressful. Thank you for all your help!
Anna Β· 4 December 2024
Agent replied Β· 11 December 2024
Thank you Anna for leaving this kind review and score. The team here work very hard to try and make sure that everything goes to plan so it is lovely for them to know people appreciate their efforts. We all wish you well in your new home.
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5/5
GoogleItβs been really positive experience with Raine and Co Hatfield. We were guided from very beginning of our property purchase until the very end. The deal went through as they planned, there were no delays. Libby was very helpful and always sent us an update email, so we knew exactly where we are in the process. At the end, we got a surprise box, it was so nice. Thank you very much.
Everita Β· 6 June 2024
Agent replied Β· 20 June 2024
Thank you Everita for leaving this review, we all wish you every happiness in your new home.
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5/5
GoogleI recently needed to rent my property as I have relocated outside of the UK. I visited a few agencies in the area before opting for Raine and Co. Dan, who was the agent eventually helping rent out my property was extremely helpful, polite, knowledgeable, engaging and ensured that I left our first meeting without having any question on the whole process and my options. From the moment that the property was listed till the time it was rented we had great and transparent communication. I was always being explained my options got a lot of support from the agency. Everything went smoothly and I have also chosen the agency to full manage the property as I am away. I have only the most positive things to say for Dan and Raine and Co, I would highly recommend them!
Viv Β· 23 December 2023
Agent replied Β· 20 June 2024
Thank you Viv for taking your time to leave this review. We are really pleased that you enjoyed dealing with us and wish you all the best in the future.
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5/5
GoogleBen Coss and team are excellent here. Professional, friendly and clearly have great knowledge of the market in the area. I would definitely recommend and use them again as needed.
Heather Β· 29 October 2025
Agent replied Β· 12 November 2025
Thank you Heather for leaving this review, we are delighted that you found us helpful and love to assist you again in the future. Best wishes.
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5/5
GoogleVery very helpful anything we asked Libby to do for us she was able to do.
We live 3 hours away in Norfolk so it was not easy for us. Thanks Libby
Raine and co Hatfield
From the Start the valuation to the sale Keith and Libby did a very good job. Very professional so very helpful.living so far away was not easy but they helped with anything we asked them to do and there
Was quiet a lot. I would recommend this agent to anyone selling in Hatfield and surrounding areas Thanks again Chris and Priscilla
Christopher Β· 21 March 2025
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5/5
GoogleGreat service, very helpful and responsive. Thanks Julie!
Peggy Β· 11 April 2026
Agent replied Β· 17 April 2026
Thank you Peggy for leaving this review. Best of luck.
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5/5
GoogleJulie has been a pleasure to deal with and has always provided a well informed position with regards to the letting of the property I have recently put on the market with them. The on-boarding process was smooth and stress free.
Would highly recommend the services of Raine & Co. My son had a property with them for circa 10+ years and it was upon his recommendation that I approached Raine & Co and have not been disappointed.
KindΒ Regards,
Jasvir Β· 26 July 2023
Agent replied Β· 20 June 2024
Thank you Jasvir for tasking your time to leave this review. It is always a reassuring to hear that our landlords appreciate our service and teams hard work.
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5/5
GoogleThe best experience for finding the perfect flat for me. Raine and Co Estate agents, were so patient with me and always responded with amazing service. I would highly recommend them and their committed staff Beth, Dan, Julie and Vicki who take great pride in providing a service so personable.βοΈβοΈβοΈβοΈβοΈand just great welcome Box
Antonetta Β· 17 April 2026
Agent replied Β· 17 April 2026
Thank you Antonetta for leaving this kind review. We are delighted that found everyone in our lettings team so helpful and hope you enjoy the contents of the box.
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5/5
GoogleSmooth and easy process especially thank to Dan
Saniya Β· 17 March 2026
Agent replied Β· 17 April 2026
Thank you Saniya for taking your time to leave this review. Good luck for the future.
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5/5
GoogleHave had a great experience with raine and co. Process was easy and clear the whole way through and they were really easy to get into contact with every time I had questions.
Would really recommend them to anyone looking for a new place!
Hayley Β· 27 November 2024
Agent replied Β· 11 December 2024
Thank you Hayley for taking your time to leave this review. Feedback is always appreciated. We hope you enjoy your time living in the property.
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5/5
GoogleSo delighted with this agency. Today we just got the keys to our first property, the whole process went smoothly. Big thank you to Keith and Libby for their hard work and answering all the questions we had. Thank you guys π β¦
Ergena Β· 27 November 2024
Agent replied Β· 11 December 2024
Thank you Ergena so much for leaving this kind review especially on such a busy day. We all hope that you enjoy living in your first home.
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