5/5
TrustpilotExcellent service
Excellent service. Tom was our point of call throughout and his service was especially good. We really owe our move to Tom. Many thanks Just Property Hastings.
Trusted Agent profile · Hastings
Just Property reviews in Hastings
★★★★★
1,147 reviews across 2 platforms
1, George Street, Hastings, TN34 3EG
Part of Just Lettings - Gainsborough, see every office.
Just's office in Hastings, at 1, is rated 4.9 out of 5 across 1,147 reviews on two platforms, including 268 Google reviews rated 4.9.
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Reviews
Every review we hold for the Hastings office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotJust No!
I found the entire experience with Just Property in Hastings traumatic. I was promised a level of service that did not materialise once l had signed up. They lost the key to my front door and for weeks did not try to find it. I guess ringing my front door bell trusting l was in worked for them, but I still have not had my key returned. I was given somebody else's key. I feel unsure their screening process is up to scratch, l have a two bedroomed flat, one bedroom being a boxroom, but a family of five were sent to view. The kids were not wearing masks and running around touching everything. During a pandemic and with the rule of six in place there were seven of us in my flat. That felt stressful.
5/5
TrustpilotMany thanks to Ben for his hard work In…
Many thanks to Ben for his hard work In getting the sale of my flat to completion. Numerous hurdles were encountered but his determination in getting over (or around!) them was unflinching!
5/5
TrustpilotGreat service from Debra Evert at Just…
Great service from Debra Evert at Just Property, from the day I enquired about the property at Riveroaks till I left the unit. She is always willing to assist and go an extra mile.Such a kind and warm heart soul she is! Will definitely use her services again!
5/5
TrustpilotHighly recommended
Just Property Hastings took over the sale of my property when I had failed to sell using another agent. I found them to be totally professional, friendly, pro-active and great communicators, regularly updating me with any news. They sold the property very quickly, and kept in touch with both me and my solicitor throughout the process through exchange and completion, always responding quickly to any requests for information or help. All in all one of the smoothest property sale experiences I've ever had. I highly recommend them.
5/5
TrustpilotJust wonderful..
I couldn't recommend just property enough. Living far away from the house while selling it was not ideal. However, the property was on market, with excellent photos swiftly. They worked perfectly with my tenant for the initial stages and then whilst the house was empty I felt confident they were keeping an eye on it, for me. Communication throughout the sale meant I knew when a viewing was, who was viewing it, their position to buy but also their feedback after viewing it. Amazingly, this excellent service didn't stop as soon as an offer was accepted-as seems to be the norm with other agents. They worked over and above what would be expected, to ensure the sale went through- who knew that faxes still existed and that they could cause so much hassle ;)
5/5
TrustpilotHelpful, friendly and informative at every step
I bought a property through Just Property which has now completed and can't do anything but praise them. Right from the get go they were comparably more relaxed during the viewing, where other estate agents I had seemed to just want to tell me about other properties they're selling and make more viewings, Just Property actually allowed me to spend time with just the property I was viewing without being pushy. Very informative and made me actually want to buy the property I came to see.Then when I made the decision to purchass, they were always very quick to respond. I prefer using email as I work long, busy shifts and I found that they always responded to emails within an hour or two. They helped me secure the sale at a good price for myself and the seller and immediately took listings off.During the conveyencing process, my solicitors were a nightmare, very hard to get hold of, very slow, I appreciate that it was a busy period for moving house but they were very frustrating. Fortunately, Ben from Just Property helped push forward the process, always giving me frequent updates and advice. Always answering queries I had almost immediately by email and easy to talk to on the phone too.Overall my experience moving house has been made a lot smoother thanks to the team at Just Property and I would highly recommend them!
5/5
TrustpilotWe have just bought our dream family…
We have just bought our dream family home from just property. Having never owned a house before the whole process was more than a little daunting but Colin et al made things very easy to follow and understand. Very kind and friendly, and such a high level of communication. Would recommend them anytime
Agent replied · 13 June 2024
Hey Melanie, Thank you for your words about Colin. Enjoy your new home! See you around.
5/5
TrustpilotA great experience all round with Just…
A great experience all round with Just Property! Good communication, keeping us informed and fulfilled the brief finding us our perfect house. Extremely impressed with Hugh who worked hard showing us around properties. Also great customer service from Paul and Jim who looked after us well throughout the process. Highly recommend!
Agent replied · 13 June 2024
Thank you for your kind words!
5/5
GoogleFrom our first meeting with Charles Perez we knew that Just were going to be our choice of agent to sell our property in Guestling. They have lived up to all expectations and the property sold within five days and the transaction was completed within four months. We have been kept constantly informed of progress with regular updates from the team. It has been a real pleasure to deal with them and I would be very happy to recommend their services.
5/5
Trustpilotabsolutely brilliant
This is the second time I have used them to sell a house. Just over three months from when it went on the market to completion date. I live 175 miles away and so cannot meet potential buyers. Just property accompanied all viewings and looked after everything. Very worth while the money
Agent replied · 13 June 2024
Thank you Julian, all the best!!!
5/5
TrustpilotProfessional service with a personal…
Professional service with a personal touch - it felt like everyone I interacted with knew who I was and the case history. Responsive throughout the process and offered both clear and unvarnished advice, as well as reassurance when required!
5/5
GoogleMy recent buying of a property through Just Property went very well, The crew are friendly and well informed most inportantly I was kept me informed, Good communications, Good professionals
5/5
TrustpilotThank you for your assistance
The property buying and selling process is needlessly stressful, especially when in a chain. Dealing with Just Property made the buying of our property a little easier. Efficient and kind throughout. Thank you.
5/5
TrustpilotWow Thank you Just Property....
Thank you Just Property for all your help with the sale of my property. I was so pleased to find out you sell in the Bexhill area and will forever be using you in the future. Constantly updated by the lovely team and a stress free sale (which is a first!) thanks again.
Agent replied · 13 June 2024
Hello Harry, thank you for your kind words, it was our pleasure selling your property for you and no doubt see you in the near future. Kind regards, Just Property
5/5
TrustpilotReally Helpful Team
The team at Just Property have a great portfolio of properties. They were really helpful, positive and proactive all the way through the purchase. Thank you Team
5/5
GoogleI was so impressed with all the staff at Just Property. They kept me full informed throughout the whole process of buying a property. Everyone was extremely helpful, friendly. They don't just do their job well you actually feel they really care and want to make sure you are happy in the choice you have made.
5/5
TrustpilotExcellent Estate Agents
I have recently purchased a property through Just Property and have been very impressed with the excellent service they have provided. All the staff have been fantastic, always professional, friendly and willing to help with any enquiries I had. I highly recommend them, the best estate agents in town! Thanks Just Property.
Agent replied · 13 June 2024
Hello Sarah, thank you for your lovely words about Just Property - it was our pleasure dealing with yourself and we wish you all the best in your new home. Do pop in and say Hi when passing us in the Old Town. Kind regards, Just Property.
5/5
TrustpilotA fantastic agency that keep you…
A fantastic agency that keep you informed all the way along the selling and buying route. I have bought and sold with Just Property and found them to be fantastic and I wouldn't sell with anyone else in the local area. Excellent communication and politeness from all the staff and they all get to know you which gives any transaction a personal touch that makes you feel very secure. I would not hesitate to recommend them.
5/5
TrustpilotLived up to all expectations!
From our first meeting with Charles Perez we knew that Just were going to be our choice of agent to sell our property in Guestling.They have lived up to all expectations and the property sold within five days and the transaction was completed within four months. We have been kept constantly informed of progress with regular updates from the team. It has been a real pleasure to deal with them and I would be very happy to recommend their services.
5/5
TrustpilotThe Estate Agents that go the extra mile.
We are so pleased we chose Just Property to sell our house. Their prompt caring service supported us every step of the way. Unlike the competition the team at Just Property routinely check-in with updates on the progress they're making. Put simply they deliver on all levels and we would certainly engage them again.
5/5
GoogleProfessional service with a personal touch - everyone I interacted with knew who I was and the sale details. Responsive throughout the process and offered both clear and unvarnished advice, as well as reassurance when required!
5/5
TrustpilotExcellent all round service
Great service from a professional and friendly team. Particularly in the later stages of a very stressful sale (which took 7 months despite no chain either side!) the whole team pulled out all the stops. Colin in particular was fantastic, his support in the last couple of weeks kept me on the right side of sanity! Literally nothing was too much trouble
5/5
GoogleJust Property have been a pleasure to deal with. They offer a very professional and efficient service but with a personal touch. Thanks to Colin and the team for all your help with our recent purchase.
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Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Just Property hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hastings.
