Trusted Agent profile · Hartlepool
★★★★★
1,027 reviews across 2 platforms
Elwick Road, Hartlepool, TS26 0LQ
Duchy Homes's office in Hartlepool, at Elwick Road, is rated 4.6 out of 5 across 1,027 reviews on two platforms, including 5 Google reviews rated 4.0.
Every review we hold for the Hartlepool office, from every platform, shown as written. First names only.
5/5
TrustpilotAwesome experience and seamless…
Awesome experience and seamless transition to our new home 🏠
Good morning,Thank you very much for your lovely review! We wish you many happy memories of making your house into a home. Kind regards, Ros
5/5
TrustpilotExcellent service and really friendly…
Excellent service and really friendly team, in particular, Wayne at the Leicester site!
Good morning,Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Wayne gets to see your great feedback! Kind regards, Ros
5/5
TrustpilotGreat experience
Really happy with the information and service from Debbie at Bertone gardens in Barton Seagrave.
Good morning,Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Debbie gets to see your great feedback! Kind regards, Ros
5/5
TrustpilotFriendly and helpful
Friendly and helpful. Made to feel at ease and that we were making the right choice buying through them.
Good morning,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotThe DWH sales representative was very…
The DWH sales representative was very helpful and quite explanatory being our first home purchase.
Good morning,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotFeel at home
Human Touch by the customer services. Always helpful
Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Lily
5/5
TrustpilotPleasant sales staff and well presented…
Pleasant sales staff and well presented show homes
Thank you for your valuable feedback, it is very much appreciated! We wish you many happy years in your new home. Kind regards, Lily
5/5
TrustpilotReally good so far
Really good so far. Houyam the sales representative has been brilliant and made the process fluid and clear.
Good evening,Thank you for taking the time to leave this review, it is very much appreciated. We will pass on your feedback on to Houyam's team. We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotHighly recommended
House buying is made pleasurable and simple with the advice and patient support of DWH staff. Highly recommended.
Good evening,Thank you for your valuable feedback, it is very much appreciated! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotGood workmanship and value for money
Without The honesty and integrity of Jeanette, my experience and decisions would have been much more difficult to make.
Good afternoon,Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Jeanette gets to see your great feedback! Thank you for choosing David Wilson Homes for your new home, we wish you many happy years of memories. Kind regards, Ros
5/5
TrustpilotBrilliant service from start to finish
Brilliant service from start to finish. Sales staff walked me through every step of the way. Would highly recommend.
Good afternoon,Thank you very much for your super review! We wish you many happy memories of making your house into a home. Kind regards, Ros
5/5
TrustpilotExcellent quality build and very good…
Excellent quality build and very good value for money.
Good morning,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotGreat advice and support in reserving…
Great advice and support in reserving our home, thank you!
Good morning,Thank you for taking the time to leave a review of your experience with us so far. We wish you all the best for the rest of the journey into your new home. Please do come back and let us know more about your experience once your are in your new home!Kind regards, Ros
4/5
TrustpilotNice sales person
Nice sales person and clear explanations in the process
Good morning,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotReally informative and supportive staff…
Really informative and supportive staff who go out of their way to help. Very professional.
Good afternoon,Thank you for taking the time to leave this review, it is very much appreciated here at David Wilson Homes. Wishing you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotSuch a great team and helpful if you…
Such a great team and helpful if you have any questions or problems willing to help
Good evening,Thank you very much for your lovely review! We wish you many happy memories of making your house into a home. Kind regards, Ros
5/5
TrustpilotGreat customer service jaenette was…
Great customer service jaenette was incredible she was friendly and helpful
Good morning,Many thanks for your lovely review and feedback. We would love to pass this onto the relevant team for you.Where we are unable to locate you on our system we have instructed Trustpilot to gain further information, please do add your development to any correspondence and we will ensure your comments are passed to the correct team. Kind regards, Ros
5/5
TrustpilotCaroline and Kim at Callender Farm are…
Caroline and Kim at Callender Farm are fabulous, they are knowledgeable, passionate about their houses and very supportive.
Good morning,Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Caroline and Kim get to see your great feedback! Thank you for choosing David Wilson Homes for your new home, we wish you many happy years of memories. Kind regards, Ros
5/5
Trustpilotvery happy to reserve this beautiful…
very happy to reserve this beautiful house
Thank you for taking the time to leave a review of your experience with us so far. We wish you all the best for the rest of the journey into your new home. Please do come back and let us know more about your experience once your are in your new home!Kind regards, Lily
5/5
TrustpilotZoe the sales advisor was so knowledge…
Zoe the sales advisor was so knowledge and friendly it put us straight at ease
Good morning,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotDWH Oughtibridge
Friendly and helpful on site staff, very pleased with our new home.Site manager very responsive to resolving snags.
Good morning,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotVery pleased with the house
Very pleased with the house. Very disappointed with the garden.
Good morning,Thank you for taking the time to leave this review, it is very much appreciated here at David Wilson Homes and we will pass your feedback to the relevant team.Wishing you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotVery well built and designed
Very well built and designed, well sized.Lovely staffEase of buying
Good morning,Thank you for your valuable feedback, it is very much appreciated! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotIt was Leanne who went over and beyond…
It was Leanne who went over and beyond to support me with the process of reserving.Her professionalism and kindness made a difference
Good morning,Thank you for your kind feedback about Leanne. We will make sure she sees this and she will be delighted. We wish you many happy years in your new home. Kind regards, Ros
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
