Trusted Agent profile · Hartlepool
★★★★★
1,027 reviews across 2 platforms
Elwick Road, Hartlepool, TS26 0LQ
Duchy Homes's office in Hartlepool, at Elwick Road, is rated 4.6 out of 5 across 1,027 reviews on two platforms, including 5 Google reviews rated 4.0.
Every review we hold for the Hartlepool office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat experience
Great experience. The service that Alan and Esther provide is second to none. Honestly we cannot recommend them enough. Very kind, respectful and there is always an extra that they do. Such a pleasure seeing them every time.
5/5
TrustpilotExceptional start to finish
Exceptional start to finish. Thanks for all the support.
Hi Dave. Thank you for taking the time to leave this review, it is very much appreciated here at David Wilson Homes. Wishing you many happy years in your new home. Kind regards, Lily
5/5
TrustpilotProfessional from start to finish
Professional from start to finish Impressive
Good morning,We appreciate your kind words and are thrilled to hear you had a positive experience. Your feedback means a lot to us.Kind regards, Ros
5/5
TrustpilotLast minute plot switch
DWH welcomed our request to switch from one plot to another and were very kind in keeping the costs down whilst being responsive
Good morning,Thank you so much for taking time to share your David Wilson Homes experience! Kind regards, Ros
5/5
TrustpilotThe process of reserving a new home was…
The process of reserving a new home was seamless
Good evening,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotTheir experience and expertise at every…
Their experience and expertise at every level was to a very high standard.
Good morning,Thank you for your valuable feedback, Mr Edwards, it is very much appreciated! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotExcellent customer service
Our reservation process with initial hick ups went smoothly and receiving excellent customer service of Michelle. We looking forward to a smooth exchange and completion
Good evening,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotCustomer service
Customer service was excellent
Thank you very much for your review, Paul.We’ll make sure the team gets to see your great feedback. Please do come back and let us know more about your experience once your are in your new home.Kind regards, Charlotte.
5/5
TrustpilotNew home purchase.
The sales staff were extremely helpful and friendly always available to deal with all my queries.
Good morning,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotJohn dyer has gone above and beyond to…
John dyer has gone above and beyond to make are property looking great again
Good morning,Many thanks for your lovely review and feedback. We would love to pass this onto the relevant team for you.Where we are unable to locate you on our system we have instructed Trustpilot to gain further information, please do add your development to any correspondence and we will ensure your comments are passed to the correct team. Kind regards, Ros
5/5
TrustpilotAll Round Great Developer
Fantastic Customer Service at the Site Showroom.Great Build QualityFair PricingGood options packagesNice practical house layoutsBedrooms a good size.
Good morning,Thank you for your valuable feedback, Gary, it is very much appreciated! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotSales team were very helpful
Good morning,We appreciate your kind words about our sales team. We're glad to hear that they were helpful and provided you with a positive experience.Kind regards, Ros
5/5
TrustpilotGreat customer care and the furnishing…
Great customer care and the furnishing is top notch.
Good afternoon,Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our customer care to be excellent and that you appreciate the quality of our furnishings. Your feedback is greatly valued and will be shared with our team.Kind regards, Ros
5/5
TrustpilotThe purchase process went very smoothly…
The purchase process went very smoothly and staff I dealt with were friendly and helpful
Good afternoon,Thank you for your review, it is very much appreciated by all of us here at David Wilson Homes. I will share your feedback with the division. Wishing you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotI am buying my home from Australia and…
I am buying my home from Australia and the help advice and service I received has been amazing
Good evening,Thank you so much for taking the time to leave us a review, it really means a lot to us. We're pleased to hear of the service you've received.Wishing you many happy and healthy years in your new home in the UK.Kind regards, Ros
5/5
TrustpilotTamsin and the sales team have been…
Tamsin and the sales team have been very efficient, friendly and professional throughout the early stages of conveyancing.
Good afternoon,Thank you for taking the time to leave this review, it is very much appreciated. We will pass on your feedback on to Tamsin and the team. We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotHarbour Place Havant
Haydn in sales office professional knowledgeable and extremely helpful Nothing was too much trouble Great communication that was genuine
Good morning,Thank you for taking the time to leave us a review. We are pleased to hear you are happy with your new home and of the service you've received. Wishing you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotAll staffs of your office are very…
All staffs of your office are very helpful. They are kind and patient explain everything to me.Thank all.
Good morning,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotFaultless service from everyone at…
Faultless service from everyone at Nant-y-castell, we love our new house & everything turned around in 6 weeksCouldn’t be happier😁👍
Good morning,Thank you for taking the time to leave us a review. We are pleased to hear you are happy with your new home and of the service you've received. Wishing you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotEveryone was extremely helpful
The company were excellent and very helpful. Each person was extremely knowledgeable
Good morning,Thank you so much for taking the time to leave us a review, it really means a lot to us. We're pleased to hear of the service you've received. Wishing you many happy and healthy years in your new home. Kind regards, Ros
5/5
TrustpilotSales staff were amazing…
Sales staff were amazing and houses well finished.
Hi Carolyn. Thank you for taking the time to leave us a review. We are pleased to hear you are happy with your new home and of the service you've received. Wishing you many happy years in your new home. Kind regards, Lily
4/5
TrustpilotThe staff attending us are very…
The staff attending us are very professional and friendly.
Good afternoon,Thank you very much for your lovely review! We wish you many happy memories of making your house into a home. Kind regards, Ros
5/5
TrustpilotGreat welcome and help on moving day
Great help moving. Some snags as expected and site sales and build team attending to everything. So far very good.
Good morning,Thank you for your valuable feedback, Paul, it is very much appreciated! We wish you many happy years in your new home. Kind regards, Ros
5/5
Trustpilot5 star easy to deal with
very polite and easy to deal with. made the process flow with easy which is exactly what was required.
Good afternoon,Thank you for your valuable feedback, Paul, it is very much appreciated! We wish you many happy years in your new home. Kind regards, Ros
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
