Trusted Agent profile · Hartlepool
★★★★★
1,027 reviews across 2 platforms
Elwick Road, Hartlepool, TS26 0LQ
Duchy Homes's office in Hartlepool, at Elwick Road, is rated 4.6 out of 5 across 1,027 reviews on two platforms, including 5 Google reviews rated 4.0.
Every review we hold for the Hartlepool office, from every platform, shown as written. First names only.
4/5
TrustpilotHelpful and knowledgeable staff
Helpful and knowledgeable staff. Trying hard to give you the best service. Always polite whichever site we have visited.
Good morning,Thank you for your review, it is very much appreciated by all of us here at David Wilson Homes. I will share your feedback with the division. Wishing you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotIt was Leanne who went over and beyond…
It was Leanne who went over and beyond to support me with the process of reserving.Her professionalism and kindness made a difference
Good morning,Thank you for your kind feedback about Leanne. We will make sure she sees this and she will be delighted. We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotHe was on time
He was on time, very experienced and excellent workmanship.
Good morning,Thank you for your feedback, Sarah, it is very much appreciated! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotAfter care
The help from the team here.The issues we have raised have been dealt with well and without delay.
Good morning,Thank you very much for your lovely review! We wish you many happy memories of making your house into a home. Kind regards, Ros
5/5
TrustpilotGood service
Made to feel welcome, not hurried. Good look at plots, finished home. Good information, very good Customer service.
Good evening,Thank you so much for taking the time to leave us a review, it really means a lot to us. We're pleased to hear of the service you've received. Wishing you many happy and healthy years in your new home. Kind regards, Ros
5/5
TrustpilotExtremely helpful
Extremely cheerful, helpful and informative advice provided by sales adviser, Angela at Waddow Heights development.
Good evening,Thank you for your kind feedback about Angela. We will make sure she sees this and she will be delighted. We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotDownsizing.
Its a thorough process which is made easier by Laura going through each step in a way which helps explain how it all works.
Good afternoon,Thank you so much for taking the time to leave us a review, it really means a lot to us. We're pleased to hear of the service you've received. Kind regards, Ros
5/5
TrustpilotWe are glad to buy a house through…
We are glad to buy a house through DWH.Premium quality build and trusty promised date delivery
Good morning,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotGreat customer service and wonderful staff
Both Sarah and Neil at Rosewood have been nothing but helpful, informative and patient to our situation and we are very excited to be starting a new life in the development as soon as possible
Hi Alison. Thank you for taking time to leave your review. We’re really happy to hear that you have been so well looked after by the team. I will pass your feedback on to the team, they will be thrilled. We wish you many happy years in your new home.Kind regards, Lily
5/5
Trustpilothelpful staff
helpful staff, clear explanations, all questions were answered openly and no pressure
Good morning,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotExcellent service at King’s Park
Excellent service provided at King’s Park
Good morning,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotBeautiful Houses
Beautiful Houses, Easy Process, Very supportive sales team.
Good morning,Thank you very much for your lovely review! We wish you many happy memories of making your house into a home. Kind regards, Ros
5/5
TrustpilotPurchase of flat
We found Laura in the sales office in bishopbriggs very helpful ,knowledgeable and professional who explained everything to us in detail
Good morning,Thank you for leaving this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Ros
5/5
TrustpilotHighly attentive to our needs
Highly attentive to our needs. Displayed a good level of empathy.
Good morning,Thank you for your valuable feedback, Vivien, it is very much appreciated! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotExcellent company to deal with
Brilliant efficient service very friendly and do anything to help highly recommend this firm
Good evening,Thank you for your valuable feedback, Lynn, it is very much appreciated! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotVery very very bad experience
Very very very bad experience. Rather leave them in the hands of YHWH
Good evening,I am very sorry to read your review. I will transfer your comments to the relevant management team now.Kind regards, Ros
1/5
TrustpilotEMPLOY QUALIFIED BUILDERS WHO CAN DO…
EMPLOY QUALIFIED BUILDERS WHO CAN DO THE WORK WITH SOME PRIDE ???????????????????
Good morning,Thank you sharing your feedback which is really important to us. We’re genuinely sorry to hear you feel this way and have passed on your comments to the appropriate management team.Kind regards, RosUPDATE:Good morning,I am pleased to hear a member of our customer care team has contacted you directly this morning.Kind regards,Ros
4/5
TrustpilotFantastic customer service
Isobel from the Thoresby Vale site was brilliant
Good morning,Thank you for your valuable feedback, it is very much appreciated! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotSales advisor was brilliant
Sales advisor was brilliant, explained everything very clearly Great incentives
Good afternoon,Thank you very much for your lovely review! We wish you many happy memories of making your house into a home. Kind regards, Ros
5/5
TrustpilotGreat team
Great team, everyone was really friendly and helpful the whole way through.
Good morning,Thank you for your valuable feedback, Lorraine, it is very much appreciated! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotProfessional organisation
Helpful and knowledgeable agents and lovely quality houses
Good morning,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
4/5
TrustpilotMoved in at last!
Apart from the delay in moving in, it has been a slick and pleasurable proces
Good afternoon,Thank you for taking the time to leave this review, it is very much appreciated here at David Wilson Homes.Kind regards, Ros
5/5
TrustpilotTeam on site have been fantastic
Team on site have been fantastic. Looking forward to moving into our new home
Good morning,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotWell explanation on each and every…
Well explanation on each and every meet.Great experience and soo many meet in future hope every meet will be same
Good morning,Thank you very much for your lovely review! We wish you many happy memories of making your house into a home. Kind regards, Ros
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
