Trusted Agent profile · Hartlepool
★★★★★
1,027 reviews across 2 platforms
Elwick Road, Hartlepool, TS26 0LQ
Duchy Homes's office in Hartlepool, at Elwick Road, is rated 4.6 out of 5 across 1,027 reviews on two platforms, including 5 Google reviews rated 4.0.
Every review we hold for the Hartlepool office, from every platform, shown as written. First names only.
2/5
TrustpilotThe house was not clean
The house was not clean , Expected a decent Ribbon on door.
Good afternoon, Mithun.I am very sorry to read your review and hear of your experience. I will transfer your comments to the relevant management team and ask that someone contacts you to resolve these issues.Kind wishes,Isla.UPDATE:Good morning,I understand the appropriate team have been in direct contact with you to discuss your review.Kind regards, Ros
5/5
TrustpilotAbsolutely amazing
Absolutely amazing. Professional, calm, respectful. Roddy, Janet, Charles and Liam - thank you 🙏
Good morning,Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Ros
5/5
TrustpilotHelpful friendly staff
Friendly couldn’t do enough to help so we could get what we wanted
Good evening,Thank you for taking the time to leave this review, it is very much appreciated here at David Wilson Homes. Wishing you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotMel the sales advisor has been…
Mel the sales advisor has been fantastic she’s been extremely helpful and informative.
Good evening,Thank you for your kind feedback about Mel. We will make sure she sees this and she will be delighted. We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotGreat customer service by all involved
Great customer service by all involved. Really happy with purchase so far, lovely house.
Good morning,Thank you for taking the time to leave us a review. We are pleased to hear you are happy with your new home and of the service you've received. Wishing you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotPlot reservation
Gail and Debbie from the Oughtibridge Valley development couldn't have been more friendly, helpful and accommodating. Thank you both.
Good morning John,Thank you for leaving this review, it is very much appreciated. We will pass on your feedback on to the local team. We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotReally professional and friendly to…
Really professional and friendly to deal with when purchasing my new home. Highly recommended
Good afternoon,Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Ros
5/5
TrustpilotThe staff very helpful and will do…
The staff very helpful and will do anything to help you.
Good evening,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotGreat service
Very professional and helpful!
Good morning,Thank you for taking the time to leave a review of your experience with us so far. We wish you all the best for the rest of the journey into your new home. Please do come back and let us know more about your experience once your are in your new home!Kind regards, Ros
5/5
TrustpilotGood customer service and ongoing…
Good customer service and ongoing support
Good afternoon,Thank you for taking the time to leave a review of your experience with us so far. We wish you all the best for the rest of the journey into your new home. Please do come back and let us know more about your experience once your are in your new home!Kind regards, Ros
4/5
TrustpilotGood service.
Good quick service and understanding of our needs.
Good afternoon,Thank you for taking the time to leave a review of your experience with us so far. We wish you all the best for the rest of the journey into your new home. Please do come back and let us know more about your experience once your are in your new home!Kind regards, Ros
5/5
TrustpilotAll people are competent
All people are competent, kind, professional and very prompt. 10+Well done 👏
Good morning,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotThe team has been outstanding in every…
The team has been outstanding in every way possible
Good morning,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotGreat customer service
Great customer service, and so far everything has progressed well
Good morning,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotExcellent service very pleased with the…
Excellent service very pleased with the outcome. Was able to give us a great deal with some packages, would definitely recommend.
5/5
TrustpilotEffective communication.
Effective communication.Supportive staff
Good morning David,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotDWH New Home Purchase
Always available and helpful, made the whole experience easy!
Good morning,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotGreat service from Dan
Great service from Dan Many thanks The lLONGS
Good morning,Many thanks for leaving this review. We’re really pleased to hear of the service you received. We’ll make sure Dan gets to see your great feedback! Kind regards, Ros
5/5
TrustpilotFinal move
Friendly efficient company with good values. Great product.
Good morning,Thank you very much for your lovely review! We wish you many happy memories of making your house into a home. Kind regards, Ros
5/5
TrustpilotExcellent communications and clear…
Excellent communications and clear explanations
Good afternoon,Thank you very much for your great review! We wish you many happy memories of making your house into a home. Kind regards, Ros
5/5
TrustpilotCustomer experience
Warm welcome, easy to deal with explaining and answering any questions we had.
Good evening,Thank you so much for leaving us a review. It really means a lot to us and we're pleased to hear of the service you've received. Wishing you many happy and healthy years in your new home. Kind regards, Ros
5/5
TrustpilotQuick and easy to reserve with…
Quick and easy to reserve with knowledgeable sales team
Good evening,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotGreat experience
Great experience, cooperative team and unique service
Good morning,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
5/5
TrustpilotVery helpful and accommodating
Very helpful and accommodating Friendly and attentive staff
Good afternoon,Thank you very much for your lovely review! We wish you many happy memories of making your house into a home. Kind regards, Ros
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
