5/5
TrustpilotMore informative
More informative, transparent and supportive.
Agent replied · 16 June 2024
Good evening,Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Ros
Trusted Agent profile · Hartlepool
Duchy Homes Hartlepool reviews
★★★★★
1,027 reviews across 2 platforms
Elwick Road, Hartlepool, TS26 0LQ
Duchy Homes's office in Hartlepool, at Elwick Road, is rated 4.6 out of 5 across 1,027 reviews on two platforms, including 5 Google reviews rated 4.0.
Reviews
Every review we hold for the Hartlepool office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent professional service
Excellent professional service. I’m delighted to be buying with DWH, looking forward to our house being built. It’s exciting!!
Agent replied · 16 June 2024
Good afternoon,Thank you so much for taking the time to leave us a review, it really means a lot to us. We're pleased to hear of the service you've received. Good luck on the rest of your home buying journey.Kind wishes,Lucia
5/5
TrustpilotGood
The customer service is very good.
Agent replied · 16 June 2024
Good afternoon,Thank you for your review of your experience with us so far. We wish you all the best for the rest of your journey into your new home. Please do come back and let us know more about your experience once you're settled in! Kind regards, Ros
5/5
TrustpilotGreat communication and friendly…
Great communication and friendly approach, different from other builders I have visited.Made to feel welcome and very accommodating Thanks
Agent replied · 16 June 2024
Thank you for your feedback. I am so pleased we were able to assist you.Best wishes, Isla.
5/5
TrustpilotExcellent customer service by Agent at…
Excellent customer service by Agent at site. Helpful and clearly explained the process of buying.
Agent replied · 16 June 2024
Dear Mar,Thank you for your review, it is very much appreciated by all of us here at David Wilson Homes. I will share your feedback with the team as they will be delighted to hear. Kind wishes,Lucia
5/5
TrustpilotGreat builder and awesome site and…
Great builder and awesome site and customer care team!!!
Agent replied · 16 June 2024
Dear Anuj,We always hope to receive this type of feedback for our team and are grateful that you’ve taken the time to share your experience with us.Thanks again for your review, and for choosing David Wilson Homes for your new home.Kind wishes,Lucia
5/5
GoogleBeautiful homes here
5/5
TrustpilotExcellent communication and service so…
Excellent communication and service so far (12 weeks to completion)
Agent replied · 16 June 2024
Good evening. Thank you for your review, it is very much appreciated by all of us here at David Wilson Homes. Best wishes, Lily
5/5
TrustpilotVery good on site customer care
Rating only, no written review.
Agent replied · 23 September 2026
Good afternoon David, Thank you for your lovely review! Kind regards, Ros
4/5
TrustpilotHelpful sales staff
Rating only, no written review.
Agent replied · 24 December 2024
Hi Alan. Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Lily
5/5
Trustpilotit was really good .
Rating only, no written review.
Agent replied · 23 November 2024
Good morning,We're so glad to hear you enjoyed your experience!Kind regards, Ros
4/5
TrustpilotGood Service & nice staff
Rating only, no written review.
Agent replied · 23 November 2024
Hi Gary. Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Lily
5/5
TrustpilotAbhi
Well appreciated
Agent replied · 23 November 2024
Thank you for taking the time to leave this review, it is very much appreciated here at David Wilson Homes.Kind regards, Lily
4/5
TrustpilotGreat service
Agent replied · 23 November 2024
Good morning,Thanks for your lovely review!Kind regards, Ros
4/5
TrustpilotVery good service
Rating only, no written review.
Agent replied · 23 October 2024
Hi Angela. Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Lily
5/5
TrustpilotVery good communication
Rating only, no written review.
Agent replied · 23 October 2024
Good evening,Thank you for sharing a great review! We hope you have many happy year of memories in your new home.Kind regards, Ros
5/5
TrustpilotGreat service and support so far.
Rating only, no written review.
Agent replied · 29 August 2024
Good morning,Thank you for your kind words! We're so glad to hear that you're happy with our service and support. Kind regards, Ros
5/5
TrustpilotVERY FRIENDLY TEAM
Agent replied · 29 August 2024
Good morning,Thanks for sharing your great review!Kind regards, Ros
5/5
TrustpilotThe kindness and help from the staff
Rating only, no written review.
Agent replied · 24 August 2024
Hi Ray. Thank you for taking the time to leave this review, it is very much appreciated here at David Wilson Homes. Wishing you many happy years in your new home. Kind regards, Lily
5/5
TrustpilotExcellent professional service
Rating only, no written review.
Agent replied · 24 August 2024
Good evening,Thank you very much for your great feedback!Kind regards, Ros
5/5
TrustpilotNatalie did everything to make deal work
Rating only, no written review.
Agent replied · 24 August 2024
Good evening,We're so glad to hear that Natalie went above and beyond to make your experience a positive one. We appreciate your kind words and will share your feedback with her.Kind regards, Ros
4/5
TrustpilotGood experience so far
Rating only, no written review.
Agent replied · 24 August 2024
Thank you for sharing the start of your experience with David Wilson Homes. We’ll make sure the team at Tenchlee Place gets to see your great feedback! Kind regards, Lily
5/5
TrustpilotRelaxed
Relaxed, not pushy,
Agent replied · 16 June 2024
Hi Sandra. Thank you very much for your great review! We wish you many happy years in your new home. Kind regards, Lily
5/5
TrustpilotReally pleased with the house
Rating only, no written review.
Agent replied · 24 August 2024
Hi Steve. Thank you for taking the time to leave us a review. We are pleased to hear you are happy with your new home and of the service you've received. Kind regards, Lily
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
