Maple Estate & Lettings Harrow reviews

★★★★★ 5/5

Google

We just wanna thank Sunny & Jason for helping us today,they’re so very kind & accommodating to our concerns and address every queries we have. They’re so brilliant !

Shalom · 12 November 2023

★★★★★ 5/5

Google

I had a great experience working with Maple Lettings team in Harrow, particularly with Avi & Sumit. They have been very professional and responsive in helping us find a property we like. They worked with the landlord in addressing our concerns and got the agreement done in time. They did a great job in balancing the interests of landlord and the tenant. Overall we are very pleased with our experience and have no hesitation in recommending them.

Krishna · 12 November 2023

★★★★★ 5/5

Google

Avi and Rinor have been very helpful - highly recommend!

Samiksha · 16 March 2026

★★★★★ 1/5

Google

If I could I will not put any start, my experience will the agency is shocking. The are so rude. The are unprofessional and the are layers. The are braking the law. I'm so happy that I have finished with them. I was hanging with them because when I move to place I think that is my home forever but not with this agency. Good luck to anyone who is decided to sign the agreement.

Natalia · 12 November 2023

★★★★★ 5/5

Google

Professional and supportive. A special thanks to Avi for his help. 😊 …

A · 13 August 2024

★★★★★ 5/5

Google

Very charming I was helped by Avi and Rinor extremely good agency. From 6th march till now I'm moving in they have been extremely helpful. I highly recommend 👍

Fawzia · 22 March 2025

★★★★★ 1/5

Google

I would give 0 if possible. Moved out of a property slightly early but still paid the rent for the remainder of the tenancy- they sent a cleaner round whilst I still lived there, essentially breaking into my room and then tried to charge me for it. It took 5 months to get my deposit back through the deposit scheme as they refused to refund it. They are just lazy and entirely unprofessional.

Maisie · 12 November 2023

★★★★★ 4/5

Google

Jason from Maple Agency is a great person. His customer service is on point 🙏 …

Elaine · 15 May 2024

★★★★★ 5/5

Google

Avi was very helpful during the process of buying

Nakulan · 12 September 2024

★★★★★ 5/5

Google

Process was very smooth. Maple Estates helped me along the way with reference and was very communicative. It was an easy and smooth experience.

Keyari · 12 November 2023

★★★★★ 5/5

Google

I am a student and i had my work experience here. The people are really friendly, and I was able to learn so much and gain experience while having fun at the same time! The agents here are very professional and are easy to communicate with. The service here is quick and easy, definitely recommend.

Chonktle · 26 July 2024

★★★★★ 5/5

Google

I am a student and i had my work experience here. The people are really friendly, and I was able to learn so much and gain experience while having fun at the same time! The agents here are very professional and are easy to communicate with. The service here is quick and easy, definitely recommend.

Pine · 14 July 2024

★★★★★ 5/5

Google

We have had a really positive experience when renting through Maple Estate, they are professional, reliable and respond very quickly to all our queries. Specially Avi and Sumit are very helpful. He consistently went above and beyond for us during inspection. Highly recommended Maple Estate & Letting Agents Ltd.

Savan · 12 October 2024

★★★★★ 5/5

Google

Jason was helpful with helping me out moving in. Also with recommending a larger room.

Joshua · 7 June 2025

★★★★★ 5/5

Google

I recently let a new flat managed through Maple Estate. They set me up on multiple viewings where the letting agents were punctual and professional. When I finally liked something, the onboarding process was smooth, and they answered all my questions patiently and thoroughly. Looking forward to working with them in future.

Puneet · 13 August 2024

★★★★★ 1/5

Google

I have had a very bad experience with the letting team in Maple estate. I would suggest not to rent a house/room which is under this estate agency. I was a tenant who rented a room in a shared house and I had to deal with very unprofessional agents who were coming in the house at any time of the day without any warning, knocking at the door or ringing the bell despite asking them to do so multiple times. I was accused to be in debt of many thousands of pounds and to show proof of all the rent I paid (it was Mr Sumit): it turned out they owed me 40£. Also, they always ignored my emails but they were so good to call me everyday when asking to increase my rent. When I asked to meet the letting manager out of desperation, he booked an appointment with me and when I showed up all the way to Harrow he was off for the day (again without any warning or call to tell me about it). Just a ridicolous service and very unprofessional people. The only people I had to deal with and who were actually polite and professional are Jason and the director Mr Manish.

Sabrina · 12 October 2024

★★★★★ 1/5

Google

They are very rude, unprofessional, doesn't follow any courtesy to the clients. I met the staff Ewellina, she is very much rude and most incompetent lady. I had really bad experience with them. I've choose a pretty old property (at 47 wellington road, harrow) and was completely dirty, not clean having insects etc etc. After complaining nothing has been taken care. There was a small garden and after leaving the property they charged £600.00 for garden cleaning and no breakdown cost provided (even after 1 month). Can anyone imagine for this amount !! Even they don't allow to speak with landlord for any break up cost, negotiation etc. They say cleaning cost not charged and there were bed bugs, which is worthless. As during check out there were not bugs at all and not mentioned in the check-out list. Moreover, they took pictures when move in and move out, but complete worthless. If you ask for an evidence for the pictures w.r.t to the deduction charges they will not provide you. The one word they'll say this is final if you accept or not accept. I've no clue how Maple getting good reviews. My honest recommend is, not to go with this agency and even you see the landlord is Mr. Noronha be aware. Agency and Landlord both are tied up and going to charge you unreasonable amount after leaving and you've to follow up for months for that.

Sitesh · 14 January 2017

★★★★★ 5/5

Google

Started renting from them. Avi is great!

Dani · 6 August 2025

★★★★★ 5/5

Yell

Good service at competitive price

I've rented out my property through Maple for 2 years and during this time they provided excellent service and importantly payment has always been on time! I work and live abroad and they have taken care of the property and tenants which helps me sleep at night. There are always going to be issues when renting a property but Maple has taken care of them. They have good contacts with handyman and furniture warehouse. Repairs are done quickly at very good price. I dealt with Misha directly and he explained the process clearly and importantly has never let me down. I fully recommend Maple to any potential Landlord.

HarrowLandord · 23 March 2014

★★★★★ 5/5

Google

Maple Estate is amazing especially Sunny and Jason. Wonderful property and amazing service

Mark · 12 November 2023

★★★★★ 5/5

Google

We are very happy with the service Avi in particular gave, he is kind, professional, patient and very understanding, going out of his way to help us settle in and answer all our questions. Maple Estates as a company are very professional and informative of every step in the letting process. Thank you all we appreciate your help and support 💐

Maria · 12 November 2023

★★★★★ 5/5

Google

Very friendly and efficient team. Thanks to Savan, very understanding and helpful person. (perfect and polite). Maple has prompt service to maintenance issue. Lovely staff who cares for customer. Try Maple estate and ask for Savan. Yes, I recommend them.

Julio · 13 November 2019

★★★★★ 5/5

Google

I would like to thank the duo team Jason & Sumit for helping us out throughout the letting process in a very short time. We are very grateful to Jason for helping us so much in our journey for finding a house. Maple is the best agency they got a very good service and amazing people 😀 ❤️❤️❤️❤️😘😘😘🙏🙏🙏🙏

Elena · 12 November 2023

★★★★★ 5/5

Google

Patricia was amazing, very easy to communicate with her, quickly response about any problem or question. I'm so happy that it helped us find the perfect place. I recomend with all honesty. Thank you Patricia!

Deni · 12 November 2020