Every review we hold for the Harrow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had the pleasure of buying our first home with Avi. From the moment we viewed he was the most helpful and supportive. He guided us, knowing we were first time buyers and helped us through every step.
He made the process seamless and fought our corner through every hiccup.
We cannot thank him enough and we are so glad we had someone like him to be a part of our next adventure.
Bindiya · 14 July 2024
Agent replied · 12 January 2025
Thank you for your review it is highly appreciated
★★★★★ 5/5
GoogleHello Mr Avi,
I wanted to express my sincere gratitude for the exceptional service you provided during our recent house rental. Your professionalism and attention to detail made the entire process seamless and enjoyable.
From the initial property viewing to the final paperwork, your expertise and willingness to address our questions and concerns promptly were truly commendable. Your friendly demeanor and commitment to ensuring our needs were met exceeded our expectations.
Thank you once again for your outstanding service. We will certainly recommend your services to friends and family seeking real estate assistance.
Thanks ,
Kavisha
Kavisha · 15 February 2024
Agent replied · 11 November 2024
Thank you for your review, it is highly appreciated
★★★★★ 5/5
GoogleAvi was super helpful, always on point with info, and reliable. I really appreciate his support during my renting process.
Aliya · 12 September 2024
Agent replied · 9 December 2024
Thank you for your review it is highly appreciated
★★★★★ 5/5
GoogleAvi was professional throughout the process, accommodating and very easy to get on with. I highly recommend the services of Maple Estates and especially Avi.
Julie · 14 June 2024
Agent replied · 12 January 2025
Thank you for your review it is highly appreciated
★★★★★ 1/5
GoogleDisgraceful experience with this agency . saying “Unprofessional” is treating them well enough.
- agent visiting the house without advice 24h as per contract required
- not a clear inventory checked since the very beginning
- having maintenance was nearly impossible
- is not clear what they are actually doing of their job rather than charging you at the end of your tenancy .
Again AVOID those scammers.
Ps : my deposit would have been lost if wasn’t for my former landlord that despite paying an agency had to rescue me in the end.
I would have ask them to give me a STAR back instead leaving even one for the review.
Matteo · 16 January 2024
Agent replied · 11 November 2024
I think you maybe confused
★★★★★ 5/5
GoogleThanks Avi for the good work. We received answers to all questions. He tried to do everything as best as possible and as quickly as possible.
Христина · 15 May 2024
Agent replied · 12 January 2025
Thank you for your review it is highly appreciated
★★★★★ 5/5
GoogleAvi was very helpful and very friendly company made sure all jobs were carried out very impressed
Janine's · 12 October 2024
Agent replied · 9 December 2024
Thank you for your review it is highly appreciated
★★★★★ 5/5
GoogleAmazing service, great to work with!
Jessica · 11 June 2026
Agent replied · 11 October 2026
our feedback means a lot to us. Thank you for choosing our agency.
★★★★★ 5/5
GoogleWe were able to move into our new rental within a week of the viewing. Once the landlord accepted our offer (Tuesday), Avi facilitated a smooth processing of our documents, and we were able to move in on Saturday. Nothing was missed and we have proper documentation of the state of the property. We hope this is a preview of the future of our relationship with Maple Estate which is already looking better compared to our previous letting agent.
John · 16 January 2024
Agent replied · 11 November 2024
Thank you for your review, it is highly appreciated
★★★★★ 5/5
GoogleAvi and Sumit were really helpful and were always available to answer any queries. They made the entire process of moving very smooth and convenient.
Vrudant · 15 May 2024
Agent replied · 12 January 2025
Thank you for your review it is highly appreciated
★★★★★ 5/5
GoogleI had an excellent experience with this letting agency. From start to finish, the team was professional, courteous, and highly accommodating.
What stood out most was the genuine empathy and human approach they brought to what is usually a formal process.
Their communication was clear, their support consistent, and they went above and beyond to make everything smooth and stress-free.
A truly professional service delivered with warmth and care.
Francesca · 9 September 2025
★★★★★ 5/5
GoogleAvi was super helpful, easy to work with, and made the whole process really simple. I’d happily recommend him to anyone!
Hadi · 2 September 2025
★★★★★ 5/5
GoogleI would like to say many thanks to Avi & Jason who helped me with the whole process of the house and for the whole team of Maple estates. Many thanks !
Casandra · 12 November 2023
Agent replied · 11 November 2024
Thank you for your positive review
We appreciate our efforts being recognised
★★★★★ 5/5
GoogleI had an exceptional experience working with Sumit for renting a property. He went above and beyond to ensure a seamless documentation process. Sumit's dedication and persuasive efforts in presenting my case to the property owners were outstanding. Remarkably, within a span of just two weeks, we obtained the keys to our new property.
I have never encountered a real estate agent who is as professional and proactive as Sumit. His level of expertise and commitment is truly commendable. I highly recommend individuals to engage with Maple Estate Agents, particularly with the assistance of Sumit Sharma.
Gayatri · 12 November 2023
Agent replied · 11 November 2024
Thank you
★★★★★ 5/5
GoogleRinor was amazing with his service. Would highly recommend him as an agent to anyone looking to rent. 10/10 experience!!!
Sukhwinder · 2 September 2025
★★★★★ 5/5
GoogleWorking with Jason was absolute pleasure. Effective communication, professionalism, genuine care and support. Thank you also to the team makes the process smooth and stress - free. Excellent, would highly recommend.
Silvia · 16 April 2025
★★★★★ 5/5
GoogleGreat service, everything ran really smooth. Avi was amazing, made it really easy for us. Would recommend.
Leon · 14 July 2024
Agent replied · 12 January 2025
Thank you for your review it is highly appreciated
★★★★★ 5/5
GoogleWe just wanna thank Sunny & Jason for helping us today,they’re so very kind & accommodating to our concerns and address every queries we have. They’re so brilliant !
Shalom · 12 November 2023
Agent replied · 12 January 2025
Thank you for your review it is highly appreciated
★★★★★ 5/5
GoogleI had a great experience working with Maple Lettings team in Harrow, particularly with Avi & Sumit. They have been very professional and responsive in helping us find a property we like. They worked with the landlord in addressing our concerns and got the agreement done in time. They did a great job in balancing the interests of landlord and the tenant. Overall we are very pleased with our experience and have no hesitation in recommending them.
Krishna · 12 November 2023
Agent replied · 11 November 2024
Thank you for your review, it is highly appreciated
★★★★★ 1/5
GoogleIf I could I will not put any start, my experience will the agency is shocking. The are so rude. The are unprofessional and the are layers.
The are braking the law. I'm so happy that I have finished with them. I was hanging with them because when I move to place I think that is my home forever but not with this agency. Good luck to anyone who is decided to sign the agreement.
Natalia · 12 November 2023
Agent replied · 11 November 2024
Thank you for sharing your experience, unfortunately landlords do occasionally request rent increases due to inflationary factors. It is a little unfair to blame letting agents for general economic conditions
★★★★★ 5/5
GoogleAvi and Rinor have been very helpful - highly recommend!
Samiksha · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your positive review. We truly appreciate your feedback and are glad to hear you had a good experience. It means a lot to our team.
★★★★★ 5/5
GoogleProfessional and supportive. A special thanks to Avi for his help. 😊 …
A · 13 August 2024
Agent replied · 9 December 2024
Thank you for your review it is highly appreciated
★★★★★ 5/5
GoogleVery charming I was helped by Avi and Rinor extremely good agency. From 6th march till now I'm moving in they have been extremely helpful.
I highly recommend 👍
Fawzia · 22 March 2025
★★★★★ 1/5
GoogleI would give 0 if possible.
Moved out of a property slightly early but still paid the rent for the remainder of the tenancy- they sent a cleaner round whilst I still lived there, essentially breaking into my room and then tried to charge me for it. It took 5 months to get my deposit back through the deposit scheme as they refused to refund it. They are just lazy and entirely unprofessional.
Maisie · 12 November 2023
Agent replied · 11 November 2024
You vacated the property before your notice expired, you left it very untidy so the landlord had it cleaned. Your deposit was still refunded in full
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.