Gibbs Gillespie Harrow reviews

★★★★★ 5/5

Trustpilot

Really helpful & professional service

Once our purchase offer was accepted and Danielle was appointed as our point of contact, she was so instrumental in ensuring the sale went through. She always kept us updated, responded to all calls and requests, and kept in constant contact with both sides solicitors to help whenever we experienced issues that needed resolving. The purchase was not made easy by the sellers solicitor who was really slow, but throughout Danielle helped wherever she could to speed matters up and ensure we reach a successful sale. I was really impressed with the whole experience of our purchase and would have no hesitation n recommending Gibbs Gillespie.

Paul · 25 November 2023

★★★★★ 4/5

Trustpilot

The agency is forcing the NDO option…

The agency is selling the NDO option to landords and forcing tenants to accept it. It means that you are covering an expense that should be covered by the landlord . If you are paying a deposit you get the depostit back at the end of the tenancy. This does not happen with NDO option. You have thrown away about £1500 over a two year rental agreement.Its deceptive and unethical way of operating. Update. I have spoken to the agency and it appears that the landlord misunderstood the options. Happy with agencys response and their dealing with the issue. (My problem is the concept of the NDO option)

Amelia · 23 September 2024

★★★★★ 5/5

Google

Zahab Jafry was a very helpful young man. He has kept me up to date with all potential applicants for my property. Great service from Zahab would definitely recommend.

Kiran · 3 November 2024

★★★★★ 5/5

Google

Zahab Jaffry has been excellent with viewings. Extremely kind guy with lots of knowledge on each of the properties he’s shown. Sets a high standard for estate agents

Arthur · 17 November 2024

★★★★★ 5/5

Google

Zahab from the Harrow lettings team was very helpful and knowledgeable. He has showed us many properties and gave us lot of information. I recommend him and his team.

Ami · 2 April 2026

★★★★★ 5/5

Trustpilot

Cannot fault a thing

Thank you SO much to Lucy and Danielle for all of your help from start to finish! Your communication / responses and updates were professional, timely and really helpful in progressing my purchase. Danielle also helped me secure and arrange a survey on my behalf too which was convenient and smooth. Towards the end especially, I appreciated Lucy doing all that she could, to push for and ensure I met my deadline before my mortgage expired! It helped relieve some stress :). Thank you both again :).

Simran · 23 October 2023

★★★★★ 5/5

Google

Zahab was the great guy as well as very friendly as he helped a lot to show around the property and as well as asked him to send me the offer papers so we can move in the house .

THE · 14 April 2024

★★★★★ 5/5

Trustpilot

Great experience

My experience of Gibbs Gillespie has been really positive - each of the team who have supported me during my sale and purchase have been instrumental to getting the transaction over the line. Huge thanks to Sam Robbins for helping me navigate the buying process and getting be back on track when circumstances changed. My Move Manager, Luca Beltrami, was fantastic at pushing the process forward and liaising with the many stakeholders on each side. I appreciated Gibbs Gillespie having a slick processes, too, as not every company has this even in 2023. Moving home is always stressful so I am grateful for their support. Their deep understanding of the market and of people is really strong.

Ms · 28 September 2023

★★★★★ 1/5

Trustpilot

No show to a viewing appointment

I’m looking for a house to buy and I got a viewing appointment from their Uxbridge branch. My appointment was today (17th of Aug) at 10:00 and despite my efforts to reach out to them during weekdays; to confirm my appointment nobody got back to me until Friday afternoon. I received a text message reminding my appointment with a post code. I went to the location via google maps and when I was at the location I realised the marker is taking me somewhere irrelevant. I tried to contact with the branch and the person answered told me their friend is on the way and will meet me at the block and when he said that it was already 10 past. I clearly told him I can’t find the location, so I need to contact with their friend. He hung up by saying his friend will contact me. Nobody get me and when I called back 10 or so min later nobody answered the phone. I’m very frustrated that I wasted my valuable time to go to the viewing despite their careless attitude. This unacceptable behaviour can be because someone thought not contacting with a customer is the best approach, but regardless who did what I want to give my feedback in here to warn other potential customers . This company has all the voice recordings and my reminder email. Because they claim phone calls may recorded for training purposes, I suggest them to take this as a study. I’m very much shocked, surprised and still can’t believe they are still in the market by this much ignoring their customers. Will never work with them ever again and I’ll warn my friends about this company.

ASLIHAN · 18 August 2024

★★★★★ 5/5

Google

Perfect service, it felt very easy buying my new home. All staff were professional and friendly and showed a great level of patience throughout the buying process. Special thanks to Robbie for all his help.

Muna · 25 June 2024

★★★★★ 5/5

Trustpilot

Dream team for dream home

To buy your own house is one of the biggest dreams of your life. And the journey to do that always requires help, support and efforts of many- both your family members and a few outsiders alike. In this process we met Mr. Grant Pettersson from Gibbs Gillespie to buy our dream home. What defines them aptly is their highly professional services, with a personal touch. Another great thing is they know that how delicate and vital the whole pricess is, for all the parties involved. Thank you Grant and the whole team of Gibbs Gillespie, Stanmore for making this dream come true with your unflinching support, zeal and enthusiasm. Now I consider you as a part of my extended family. Hope our paths cross again!

Siddharth · 19 September 2023

★★★★★ 3/5

Trustpilot

I let my property through Gibbs and…

I let my property through Gibbs and after 4 years , I was very disappointed by the overal performance of the company , specially since the Roman estate agents took over the accounts , I had to chase up the accounts for rent arrears .they lost my duplicate keys there were holding ,

Mr · 17 May 2026

★★★★★ 5/5

Google

Our viewing on Saturday with Zohair was excellent. He was very professional, helpful and thorough, and he was keen to answer all the questions we had about the property. Communication was very clear before, during, and after the viewing. Thank you!

Libby · 14 February 2024

★★★★★ 5/5

Google

I recently got a chance to interact with Gibbs Gillespie for my property search. I am more than delighted the way Joshua Hardy from Gibbs team handled my request. Within a very short span of time Josh was able to get the property of my preference and I am very happy with the entire process. I would really recommend them anytime.

Palani · 14 June 2022

★★★★★ 5/5

Google

Great customer service. Ms. Courtney Rogers from the Harrow team has been very helpful and responsive. Her attitude towards his clients is very professional. I was trying to find housing while I was overseas. Ms. Courtney Rogers was very kind and friendly while helping me find out the house I needed. I highly recommend the Gibbs Gillespie team!PositiveResponsiveness, Quality, Professionalism, Value

Rashmikant · 14 June 2022

★★★★★ 5/5

Google

Zaheb Jafry is nice guide and show and explain about the property. All questions we asked he replied well and nice. We loved this property.

Saiphaneendra · 17 November 2024

★★★★★ 5/5

Trustpilot

Big big Thank you to Josh Reynolds

Big big Thank you to Josh Reynolds. I would like to take this opportunity to thank Josh Reynolds from Gibbs Gillespee. The service which I received was second to none. I was beyond satisfied with the commitment he delivered in buying my new home. Josh delivered an amazing service, And I would highly recommend Gibbs Gillespee (Josh Reynolds) with out a second thought. Best Estate Agent, 11 out of 10 from me.

B · 9 January 2020

★★★★★ 5/5

Google

Maynul - extremely impressed with the service provided. Maynul is very professional and patient. Helped us every step of the way, couldn’t have asked for a better agent

Divya · 23 September 2024

★★★★★ 2/5

Trustpilot

Disappointing experience

We both sold our flat and bought our house through Gibbs Gillespie and we were quite disappointed with the service both times.

· 29 April 2026

★★★★★ 5/5

Google

Zohair and Josh were really helpful, polite and patient. They answered all the questions we had about the property, and every time we contacted them for further information they replied quickly and professionaly, and were very informative.

Ayelet · 14 April 2024

★★★★★ 5/5

Google

We recently sold our house through Gibbs Gillespie and couldn’t be happier with the service. From the very first day Faye came to our home, I felt completely comfortable and confident that we were in safe hands. She was amazing at keeping in touch throughout the whole process and always made sure we were updated. Kasia, who handled communication with our solicitor, was equally brilliant, always available, responsive, and happy to answer any question we had, big or small. Selling a house can be a long and stressful process, but the team at Gibbs Gillespie supported us every step of the way. Their professionalism, friendliness, and dedication made all the difference. I wouldn’t hesitate to recommend them to anyone looking to sell their property.

Andrea · 9 September 2025

★★★★★ 5/5

Google

Having had the pleasure of dealing with Gibbs Gillespie Harrow branch as the sole agents instructed to sell my mother‘s property, I have nothing but positive things to say about this company, in particular, Armaan Salpekar and Kasia Zelazko who have been amazing from start to finish. Their level of professionalism, dedication, commitment and constant communication has been second to none! Buying/selling a home can be one of the most stressful things you can do but these two individuals made the entire process seamless. Seriously can’t thank you enough!

Liz · 9 September 2025

★★★★★ 5/5

Google

I had good experience using Gibbs Gillespie in Harrow. Zahab Jafry from letting team was very supportive and helpful in keeping us updated with properties.

SHKProperties · 2 April 2026

★★★★★ 5/5

Google

I was shown around the Fairholme Road property by Zahab Jafry he provided an excellent service and seems very knowledgeable about properties and the market in general.

Misty · 11 March 2026