Every review we hold for the Harrow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat viewing with maynul, he is very smart and knows exactly how to cater to clients, very impressed with the service
Lucky · 11 March 2026
Agent replied · 11 October 2026
Dear Lucky Kakkad
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 1/5
GoogleVery unprofessional, they never contact you when you asked view property, not recommended
Goona · 11 May 2026
Agent replied · 11 October 2026
Thank you for taking the time to leave a review. We take all feedback seriously; however, after checking our records we’re unable to locate any details that match your experience as a customer of our branch.
We would welcome the opportunity to investigate this further, so please contact us directly with any relevant information and we’ll be happy to look into this for you.
★★★★★ 5/5
GoogleZohair has been very helpful throughout the process. He comes armed with all the necessary knowledge, is very understanding of our situation, friendly and patient. Aptly deserving of the 5 star!
Anu · 15 March 2024
Agent replied · 13 June 2024
Dear Anu Singla
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThe process of buying a property was great. Staff are very professional and friendly. It is the second time I have contacted them and they are extremely efficient.. They are a fantastic team.
Rocio · 21 November 2025
Agent replied · 12 December 2025
Dear Rocio De Larriva Lopez, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleThe agent that helped me Zahab Jafry has been very informative and went above and beyond in order to help us find what we needed
Peeyusha · 4 September 2025
★★★★★ 5/5
GoogleZahab Jafry was really helpful and answered all our questions regarding the property. Thank you.
Siwita · 10 December 2024
Agent replied · 24 December 2024
Dear Siwita Hayati
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 1/5
TrustpilotWe had our rent increased and stared…
We had our rent increased and stared from 2 of December 2022. This happened in November. The agency didn’t check the contract and they assumed I should have paid the increase from November. The contact states clearly December. So for 50£ they didn’t even bother to contact me first or email me or anything. They went straight to debt collectors. And because their mistake now my credit score it’s ruined. That for 50£ and because they are to lazy to pick up the damn phone and ask kindly, mr x you have paid 50£ less for rent, do we have any issues? Why is the reason? Can you pay or we will call debt collectors… we’re disappointed with them.
Eleanor · 12 November 2022
★★★★★ 1/5
TrustpilotGibbs Gillespie is an agent that I…
Gibbs Gillespie is an agent that I would never like to use again and I would not recommend anyone to use them.Its already 2 months since my tenancy agreement has finished and check out inventory has been completed with very minor issues(& this is After 8 hrs of tenancy.. ).I keep asking my deposit back and they do not reply my emails,they do not return my calls and they still have not charged me for anything..really ridiculous and totally unprofessional..
Gerasimos · 12 June 2025
★★★★★ 5/5
GoogleMaynul was very helpful and explained all the details about the rentals. Do really appreciate the time and professionalism.
Sandun · 23 September 2024
Agent replied · 23 October 2024
Dear Sandun Ranatunge
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotOutstanding!
David Hewinson and his team at the Uxbridge branch have been absolutely.brilliant from start to now. They have achieved in one week (getting our property under offer even before it was advertised) what the other estate agent could not do in twelve weeks. Well done David and your team! Their communication levels have been exceptional even whilst we were abroad on holiday. Can’t speak highly enough of David and his team.
Roz · 10 August 2023
★★★★★ 5/5
TrustpilotEsther is an asset
Esther in the accounts team is diligent, helpful and very understanding. Her attention to detail gave me confidence where others had failed.
She is an asset!
HT · 10 September 2026
★★★★★ 5/5
TrustpilotAbsolutely superb service
We are absolutely delighted with the service we received from Danny and his team in your Pinner branch. From our first meeting all the way to completion we have continually received a polite professional service from all in the Pinner office.It's nice to know customer care and professionalism still exist !
Dani · 15 June 2022
Agent replied · 13 June 2024
Dani S, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Gibbs Gillespie Estate Agents Pinner
★★★★★ 5/5
GoogleSaw a property with maynul, highly professional service and very knowledgeable with local area and property itself. Highly recommended
Wahed · 11 March 2026
Agent replied · 11 October 2026
Dear Wahed Nazari
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleMr Zahab was very nice and kind to us to help us viewing
Harish · 17 December 2024
Agent replied · 13 June 2024
Dear Harish Gunasekaran
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 1/5
GoogleThey seems ignorant about the properties they represent even they had managed for more than one year and have no idea what they have (e.g. furniture included, parking, reception, bin area).
The staff also really disorganized and incapable in paperwork. They kept sending emails regarding one matter even after we told them a million times we had already done it. And when we made a query, they answer something completely different as if they did not read our writings at all.
R · 15 January 2024
Agent replied · 13 June 2024
Dear R. S.,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotGreat service
Simeon, Danielle and the team were amazing from start to finish of selling my property.
Staci · 15 November 2024
Agent replied · 23 November 2024
Dear StaciCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Danielle, Simeon and the team a 5 star rating! Many thanksCustomer Care Team
★★★★★ 5/5
GoogleMaynul has been a absolute pleasure to work with, very pleasent and helpful.
My · 12 December 2025
★★★★★ 5/5
GoogleExcellent Customer Service received from Chris, & his team at Harrow. Very professional from start to finish. Always promptly replying to email and phone calls, thus maintaining contact and information at all times. Whatever your next property transaction might be, I highly recommend Chris & the team at Gibbs Gillespie.
Georgie · 14 June 2022
Agent replied · 13 June 2024
Dear Georgie Sagnella,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleFaye L was a pleasure to work with - professional, friendly, kind, incredibly helpful and a great communicator.
Alexia · 11 March 2026
Agent replied · 11 October 2026
Dear Alexia
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
TrustpilotNew tenancy for a rental property
Both Victoria and Joe were very helpful, friendly and professional in the way they helped find a new tenant for a rental property and assisted in the end of tenancy process also.
Neil · 22 May 2025
★★★★★ 5/5
GoogleGood experience with Gibbs Gillespie. Prior communication to arrange a viewing was spot on, and Maynul was a very helpful for the viewing - punctual, informative and friendly.
Oscar · 15 March 2024
Agent replied · 13 June 2024
Dear Oscar Lawson
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThe team at Gibbs Gillespie were excellent. Aveek Adhikari made the renting out procedure hassle free. He was very helpful throughout the process and always a call away to sort out any queries. Overall it was very good experience.
Murshid · 14 June 2023
Agent replied · 13 June 2024
Dear Murshid Zeya
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleZohair is very polite and he was very proactive in sharing property information ,even we are many questions, he is patience to answer our questions ,really appreciate and recommend
Choi · 14 February 2024
Agent replied · 13 June 2024
Dear Choi Nick
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI am midway through my new property search. Gibbs Gillespie agents are highly efficient in handling my needs. Special thanks to Zohair for making viewing arrangements with detailed instructions.
Brezil · 14 February 2024
Agent replied · 13 June 2024
Dear Brezil Pereira
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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