Gibbs Gillespie Harrow reviews

★★★★★ 5/5

Google

Maynul and Adam have been professional, responsive and overall have been a pleasure to work with. The team at Gibbs Gillespie have been prompt and great at communicating and updating me on progress. Their services are swift, courteous and I would highly recommend engaging with Maynul and the team at Gibbs Gillespie.

Mish · 14 May 2024

★★★★★ 5/5

Trustpilot

This is only the 2nd ever review that I…

This is only the 2nd ever review that I have ever left, but Gibbs Gillespie are so deserving that I had to make the effort!I had been trying to sell my house in Rickmansworth on and off for the last five years or so, we would have it on with various local Estate Agents as well as Purple Bricks and for one reason or another it would not sell. So we ended up in a painful circle of attempting to sell it and then giving up and trying again with an alternative estate agent every year or so. It was a lovely house but there were things about it that some viewers saw as a negative and it put buyers off. Danny and Philip were especially excellent at turning those negatives into real positives and managed to get me an offer of the asking price within one week and my wife and I were over the moon.Danny and Philip did everything they said they would do and were so professional, Danny was especially helpful with the process after the offer had been accepted and acted as an excellent go between for us and the buyers, I felt i was in safe hands every step of the way.We are renting at the moment , but when the time comes to buy again we are hoping that the house we will want will be marketed by GG as I now have the confidence in them that the buying process will be as smooth as the selling.I have been meaning to pop in and say thanks personally but but being especially busy has got in the way.I will make an effort sometime between now and Xmas to pop in and say thanks to all of those that were so helpful throughout the process.Thanks again,Adam

Jack · 10 December 2021

★★★★★ 1/5

Trustpilot

The review is for the Uxbridge branch

The review is for the Uxbridge branch. Horrible experience and will stay a mile away. My sister and my mom went to view a house for purchase. We then put an offer on the house (20k lower than the asking price which was reasonable given that it had one toilet/bathroom for three bedroom property). I then called to follow up our offer. Spoke to Josh who was rude and arrogant and quite frankly lacked telephone manner. I then called again to talk to the manager, Joe was polite and pleasant to speak to, he told me that he will look into my complaint and will come back to me. Two hours later we received an email rejecting our offer and in the email we were told they will be offering the property to somebody else. I'm not against the idea of offering the property to a higher bidder but there is no place for being completely rude and arrogant and belittling people. I was disgusted by Josh’s manners but worst Joe did not even have the decency to call me back. What a customer service, I would hate to be the client selling the property.

Abdi · 29 November 2021

★★★★★ 5/5

Google

Recently we rented a house through Gibbs and I was completely satisfied with their service. They were really helpful, especially lettings consultant Danny Bedborough. He is extremely attentive and easy to communicate with. Always available to provide support and answer any questions. Thank you Danny for your professionalism and help!

Amitabh · 6 June 2024

★★★★★ 4/5

Trustpilot

Incredibly helpful

Had Nathaniel help me find a property who was most helpful offering nice alternatives and really accommodating to my moving situation, would definitely recommend

Orson · 3 August 2026

★★★★★ 5/5

Trustpilot

We had very good experience with Gibbs…

We had very good experience with Gibbs Gillespie. Jake Owens was very professional and helpful in arranging viewings for the houses. We did not receive this level of service and attention from any other state agents. Kasia Zelazko was also very nice and friendly in replying to our queries and coordinating. If you are looking for helpful, friendly and professional estate agents then look no further as Gibbs Gillespie's will look after you well.

Sandeep · 9 August 2022

★★★★★ 5/5

Google

Armaan Salpekar has been very helpful in selling our bungalow. He always promptly responded to any of my questions. He is an asset to Gibbs Gillespie.

Janet · 16 March 2026

★★★★★ 5/5

Google

Zohair went above and beyond what was expected to help us finding the right place to move. He showed and gave us valuable insights into the local market. He was extremely accommodating regarding scheduling viewings, getting in touch and making himself available on short notice when necessary. Highly recommend Zohair 👌

Robert · 14 April 2024

★★★★★ 4/5

Trustpilot

Great support and clear communication throughout

I sold my flat in W5 through Gibbs Gillespie, and the whole process ended up being far more complicated and lengthy than I expected. The market climate was tough, and I lost buyers along the way, which added a lot of pressure and uncertainty to the sale.

Jay · 28 January 2026

★★★★★ 5/5

Google

All the staff I dealt with were extremely helpful. We had several knocks along the way but Robbie and Chris were swift to act to resolve them. Kasia then followed on, chasing solicitors etc to ensure a swift conclusion. We were kept fully up to date throughout. Great teamwork from the Harrow office. Thank you.

Caroline · 15 January 2024

★★★★★ 5/5

Google

I cannot praise and thank Paul Tindley enough. Paul has been exceptionally amazing in helping me to find my perfect home. When I first met Paul, at the first viewing of the property (purchase almost complete) he was extremely professional, personable, honest, friendly, down to earth and a genuinely nice guy, not your average pushy sales person - which was a breath of fresh air! Paul took his time to show me around the property answering all questions I had and made me feel at ease throughout the entire purchase process. Paul has also been great via email queries related to my purchase and has really gone out of his way to help me. I had seen so many properties and dealt with many sales agents over the last 12-24 months and I have to say Paul is most definitely the best I have come across and I did not hesitate to tell him that when I first met him. He is an asset to Gibbs-Gillespie! Thankyou so much Paul for everything and making this all happen for me. I have already recommended friends and family to Gibbs-Gillespie and mention your name every-time!PositiveResponsiveness, Quality, Professionalism, Value

Tej · 14 June 2021

★★★★★ 1/5

Trustpilot

Don't bother...

Shown a property in which I thought an agent would shown me the rental.Turned out it was Lorraine who only did Saturdays and was of no help at all. She wanted to stay outside the property whilst the tenant sold me the rental. She knew nothing about the property and couldn't understand what Lorraine was even doing there. Absolutely useless. Phoned the office to provide feedback to Sophie, who told me I was being unresonable when I asked why a qualified agent wasn't there on site. She then told me she had a other appointment to get to and put the phone down.Absolutely clueless.

Unhappy · 8 May 2021

★★★★★ 5/5

Trustpilot

Selling Your House Made Easy

Cannot say enough about the wonderful team at Gibbs Gillespie Gerrards Cross Branch. Absolute professionals in every detail . Kept us up to date with each step of the way. There were no surprises and that certainly made us comfortable with the whole process.

Carlo · 16 July 2024

★★★★★ 5/5

Trustpilot

Aqib at Gibbs Gillespie gave honest…

Aqib at Gibbs Gillespie gave honest advice on the state of the market and was pro active to bring prospective viewers in. This resulted in the house being sold very quickly.

Ruby · 21 May 2026

★★★★★ 5/5

Trustpilot

We had a issue with our boiler and no…

We had a issue with our boiler and no hot water.. it was scary because our boiler was making noises.. I really want to thank Divina Cole who really helped me with quick response with no chasing at all.. just one phone call and Divina Cole made sure the technicians able to sort my issue within 24hrs of time. I would recommend to use this service. Excellent service well done.

Manjula · 31 August 2022

★★★★★ 1/5

Trustpilot

When renting our apartment we decided…

When renting our apartment we decided to go with agency so if they was any problem we could contact them on arrival to the apartment the day we were picking up the keys we had a look around the walls in the kitchen were filthy the windows also we were told the landlord would not be fixing these problems at this time we moved in on a Saturday to find out Sunday the shower was leaking down inside the bath creating a smell due to long time leaking to report a problem you have to take video and upload to a web site and wait to be contacted every thing is put down to covid but they still want full rent when we contacted gibb and gilispy the girl Nicole was so rude and was raising her voice to me this went on for three months until we seeked legal advice and got our contract dissolved never again would I recommend them they are supposed to view property before let’s and this was not the case just money grabbing beware

Sheila · 20 January 2021

★★★★★ 4/5

Trustpilot

very helpful but sometime had to chase…

very helpful but sometime had to chase for certain things

Customer · 9 October 2026

★★★★★ 5/5

Google

I had the pleasure of dealing with Zohair from the Harrow sales team. He gave us detailed information on the phone about the property and was very helpful in showing us around. Hopefully we find our dream home soon!

Imran · 16 March 2026

★★★★★ 5/5

Trustpilot

Massive thank you to Davina Cole!

Massive thank you to Davina Cole!I wasn’t sure how the pet side of things worked. I had reached out to Davina, who is very polite and helpful. She helped me with my queries and request, thanks to her and the kind landlord we have 2 beautiful kittens. My family and I are very grateful. I’ve never used an estate agent before. So considering this is my first experience, I am actually very happy overall with all the services provided. All team members are very friendly and professional.

Nish · 19 April 2024

★★★★★ 5/5

Trustpilot

Letting Agents

Excellent service from Gibbs as letting agents, from initial conversations/valuations and right through the tenancy process. Exceptional service from Richard Frost at the Gerrards Cross Branch.

Matt.S · 18 June 2026

★★★★★ 5/5

Trustpilot

Helpful office and priceless move manager!

I found the Ruislip office to be very communicitave and helpful throughout the process. Our estate agent, Peter West, was happy to explain decisions and their reasoning in depth with me, as I have a lot of experience with estate agents and have been burned more than once. Luca hs been utterly priceless! I couldn't understand why we were allocated a Move Manager, but throughout this process of probate and inept solicitors he's has effectively been hearding cats, and keeping everything moving! He as been open, communicative, persistent and patient and very much recommended!

J.Steer · 15 December 2024

★★★★★ 5/5

Google

The team at GG did excellent work in getting our home sold. They were personable, had good knowledge of the local area and provided fantastic advice. They organised viewings in a manner that minimised disruption to us but maximised the number of potential buyers. Would highly recommend Faye and her team.

Mike · 30 May 2025

★★★★★ 1/5

Trustpilot

Worst estate agents in town

Worst estate agents in town. Completely incapable of handling a deal. They wasted two months with no progress, and I had to constantly tell them what to do and what questions to ask the sellers. Customer service was awful, especially from Aqib. Very disappointing experience.

Le · 5 January 2026

★★★★★ 1/5

Trustpilot

I had a very disappointing experience…

I had a very disappointing experience with Pritesh at Gibbs Gillespie, from the property viewing stage right up to moving in. I expressed interest in a property nearly a month in advance to ensure everything would be ready for my move to London and the start of my new job, but the process was chaotic and frustrating.The Gibbs Gillespie portal was faulty and caused significant delays in verifying my details. It repeatedly showed incorrect information about my employment status, making it difficult for Pritesh to believe my explanations. On multiple occasions, Pritesh accessed the wrong profile and provided me with irrelevant information, which only added to the confusion.As the moving date approached, I still had no confirmation that the deal was finalized. This uncertainty forced me to start exploring alternative options, which was incredibly stressful. Throughout this ordeal, the blame was conveniently shifted to the landlord, with claims that they were taking time to approve documents, something I found hard to believe.On the day of moving in, I asked Pritesh for some flexibility to meet me at the property to hand over the keys, as I had a removals van ready to unload my belongings. Instead, I was told I had to visit the Gibbs Gillespie office to provide my passport for photocopying. This delay meant I had to unload everything myself despite having paid for the service.After moving in, my attempts to contact Pritesh about unresolved issues, such as rusty locks and the lack of professional cleaning, have been ignored.If you're looking for a new home, I cannot recommend Gibbs Gillespie based on my experience. The lack of organization, poor communication, and lack of accountability made this process unnecessarily difficult.

Sahil · 7 December 2024