Gibbs Gillespie Harrow reviews

★★★★★ 4/5

Trustpilot

Richard Frost- consistent sound advice

I have rented my property through Gibbs Gillespie for 19 years. The reason I have remained loyal is due to the great service from Richard Frost. He has consistently provided sound advice which in turn has meant no void periods.

Julie · 25 June 2026

★★★★★ 5/5

Google

Zahab was super professional and easy to talk to. He answered all my questions about the property clearly and made the whole process smooth. Really appreciated his help!

Iman · 19 August 2025

★★★★★ 5/5

Google

Excellent, superlative service from Chris Sheehan and his team at Gibbs Gillespie Harrow. I was a purchaser rather than a vendor, but the process was extremely smooth and easy. They constantly kept me and the vendor updated as regards the transaction, and made sure that things kept on moving during the summer holiday months. Absolute pleasure to deal with - they were amiable and professional. I will definitely remember their exemplary service and will consider them to assist me with any local property sales in the future. Thanks to all of you from me. :)

RJ · 25 December 2022

★★★★★ 5/5

Google

Maynul is the best agent in harrow, very informative and on the ball with things.

Fenil · 9 December 2025

★★★★★ 5/5

Trustpilot

Thank you Gibbs Gillespie

Harry Rai is the ultimate proof that a good salesperson is not a person that just sells. In our latest viewing, Harry invested time, knowledge, experience and empathy to understand our needs and help us find a new home.We are so grateful to him, to David and to Gibbs Gillespie.

Ralph · 21 October 2024

★★★★★ 5/5

Trustpilot

Danielle and Lucy

Danielle, you and Lucy were first class! You were very helpful in explaining the English process of house purchase and sale which is so different from the Scottish one - which is the only one I was familiar with. During the purchase of my house, you kept in touch on a regular basis without being asked. This was very thoughtful and helpful to know that someone was looking after me and this made the process as smooth and as fast as possible. It also allowed me to chase my solicitor if something had to be done. You both were always pleasant and positive on the phone, nothing was too much bother, and you made arrangements if one of you was on holiday so that there was continuity of contact. I would have no hesitation in recommending Gibbs Gillespie on the basis of my experience with you. Well done, and thank you very very much.

Margaret · 20 October 2022

★★★★★ 5/5

Trustpilot

Excellent service at the uxbridge branch

Long story short the purchase of a new property is very stressful and my solictors (Hannah Solictors) did not make it any easier for me. However, Kasia who works for Gibbs was dealing with my case and did an exceptional job, ensuring that all matters were dealt with in a timely manner. She consistently kept on the case of my solictors (Hannah Solictors) who were absolutely useless and ensured I was kept upto date with everything that was going on in the background. Kasia is clearly and asset to Gibbs i would definitely recommend anyone purchasing or selling to get her on the case.

Mahbub · 9 September 2022

★★★★★ 1/5

Trustpilot

I would never again choose Gibbs to sell a house

I chose Gibbs Gillespie to sell my parents home as they agreed and achieved a good price for the property, for this they get the one star rating.Before the property went on the market, I had to organise the EPC, correct the floor plan, chase to get the list of clients for the open house and a photo of a bedroom was missing. There was no continuity, three different Move Managers dealt with this sale, all of them were useless, they couldn’t even spell my name correctly. I always had to ring them for an update and ask them to chase the purchaser, the mortgage offer and his solicitor. I had to remind them to do their Move Managers work, in fact the last one said if I needed a job to contact her!!!. Throughout the whole process I received no customer service and the communication was terrible, the only time Gibbs Gillespie contacted me, without me chasing them , was when they wanted their Invoice paying, which they then sent direct to my solicitor with no copy to me.Please bear this review in mind when choosing an Estate Agent to Sell a house, Gibbs Gillespie will get you a good price but then you’re on your own.

Tracy · 6 September 2022

★★★★★ 5/5

Google

I’ve used Gibbs Gillespie in Harrow for a couple of my house moves now (sale and purchase) and they’ve never disappointed. The selection of homes listed with them (if you’re a buyer) is always excellent, their approach is always professional and responsive. This time, I used Gibbs as a vendor and received the usual excellent quality service. Paul Tindley, the Sales Manager I interacted with for the sale of my house, has been especially outstanding. He was patient, knowledgeable, calm and generally awesome to work with. Thanks Paul!PositiveResponsiveness, Quality, Professionalism, Value

A · 25 August 2022

★★★★★ 5/5

Trustpilot

Fantastic Helpful Staff Will Definitely…

Fantastic Helpful Staff Will Definitely Be Using Them Again In The Future:) Thank You All Guido & Co :)

Emma · 7 October 2026

★★★★★ 1/5

Trustpilot

Selling house

Selling house, no issue but after sale service non existent. Gibbs Gillespie, Uxbridge was uncommunicative, seldom returning phones calls and replying to emails and offered little to no assistance throughout the sale process. I was so frustrated that I went into the branch after over 6 months, still trying to get the sale through, whereupon I was advised that to get action I should contact both my buyer and their solicitors direct to speed the process along. And for this, I still had to pay nearly 1% to Gibbs for the privilege! Absolutely appalling service or lack of. Cannot recommend.

ED · 4 July 2022

★★★★★ 1/5

Google

Worst customer service. I have never written a review but compelled to write one to make everyone aware of their service. Before I receive any opinionated feedback I have proof of record in an email format detailing the communication with this agency. Case in point number 1: My GF had booked a viewing for a property via call and I received a confirmation email for a wrong date which then was corrected when she called them again few minutes later to highlight the error. The correction was never emailed but during the call the spoke person stated the correct timing is added in the system but I won't receive an email confirmation again. Which was fine, some systems are designed in a linear way and there is nothing that spoke person can do. Completely understandable. However, during the viewing day my GF decided to call half an hour earlier just to check that the viewing is taking place and the spoke person informed that the property has already been let. No cancellation email received and the spoke person then called to inform that they tried to call me. I have a proof in the phone registry showing I have not received any calls from this agency whatsoever. This is the second time this level of unprofessionalism has occurred. Case in point number 2: The first viewing booked with this agency but different branch resulted in the spoke person not showing up to present the property. As we were waiting outside and nobody showed up I decided to call the agency. After several attempts to call the agency a spoke person finally answered and mentioned that the viewing had been cancelled a day before. No cancellation email sent for that either. The spoke person then assured that the agent who was supposed to be there will call me to apologies. No call received from that agent. A cancellation email with reason is not too much to ask at this point. Never ever I will liaise or conduct any business with any of Gibbs Gillespie branch or it's affiliates. I realise my incident occurred with only 2 branch of this agency but the tolerance should be 0. Agencies are supposed to communicate in a professional way, treating clients with respect. Instead this agency ended up wasting my valuable time, failing me twice I recommend to not waste your time with this agency.NegativeResponsiveness, Professionalism

Che · 14 June 2022

★★★★★ 5/5

Google

We had a tricky time selling our home and it was a lengthy process which eventually fell through after many months (due to issues down the chain) and we almost lost the property we had an offer accepted on. However, Tim, Paul, Jack, Robbie and the team really grabbed the bull by the horns and secured us a new (chain free) buyer within a week of going back on the market - everything was expedited by the team and we exchanged within a month and are now in our new home. Things got tough and they really worked hard - we really appreciate it too.

Malar · 14 June 2022

★★★★★ 5/5

Google

We selected Gibbs for our house sale by doing data analysis of similar completed sales and comparing the main agents in the area where they had better metrics than the others. The whole team and especially Chris and Tim have been absolutely wonderful. We had many offers within days of having the house on the market. Then from the offer acceptance to the exchange, Tim has been great communicating and making sure things move along. I will be recommending Gibbs Harrow branch to all of my network who are looking to sell in the area.PositiveResponsiveness, Quality, Professionalism

Zaheer · 14 June 2022

★★★★★ 5/5

Trustpilot

Amazing Viewing Experience…

Had an amazing viewing experience with Harry, he is very knowledgeable and friendly. We viewed 4 different properties with him, he was organised and had brochures which he distributed to us, helped us understand the local area more and also introduced us to one of the developer, all in all a great experience.

Christine · 25 January 2026

★★★★★ 1/5

Trustpilot

Been a Landlord customer since 2004 terribly disappointed

Been a Landlord customer since 2004 - business has changed hands ownership over time and fees have gone up but service has drastically deteriorated. Slow (if any) responses - personnel changes - no access or interest from Directors when issues are escalated .. just constant apologies but little action. Service levels are at best "shocking"

Paul · 6 January 2026

★★★★★ 5/5

Trustpilot

Excellent from start to finish

There isn’t enough space here to convey how much I’ve appreciated Joe having my back over the course of the last 6 months. This was an emotional sale for us given that it involved the family home that I grew up in. It was preceded by my mother having a stroke and subsequently passing away. There was a point where I needed to apply the brakes due to being overwhelmed. Joe contacted anyone that needed to be informed (lifetime legal, the photographer etc). I didn’t have to respond to anyone or anything until I contacted him with the green light. The process can feel very much like marching through the legal steps required. This was so much more and I’m so grateful. Communication was consistently excellent and Gibbs Gillespie were totally up front and honest from day one. We had approached another local agent beforehand who had a vastly different approach so it was a relief to find them. Thank you once again Joe.

Sharon · 26 April 2022

★★★★★ 5/5

Trustpilot

Trusted estate agents, highly recommend

Great experience with Aqib and the Gibbs Gillespie Stanmore Sales Team. They were helpful, professional, and supportive throughout the entire process. Really appreciate their effort in finding us the right home at a great deal. Highly recommend, 5⭐ service!

Mr · 1 May 2026

★★★★★ 5/5

Trustpilot

When I decided to sell my house and…

When I decided to sell my house and downsize I contacted Gibbs Gillespie at Gerrards Cross having been impressed by their flyer I’d received some months before. An appointment was made for Dominic Hanson to visit Croft House with a view to selling it.Dominic, who handled the sale of the house has been fantastic. His prior knowledge of the house with the building plans in place etc was impressive.Dominic was friendly, easy to talk to, professional, knowledgeable. He explained all the procedures very clearly. I trusted him from the start and was confident I was in good hands. Dominic always listened to my worries and concerns and gave me invaluable help and advice, treating me with the utmost respect.Dominic is a credit to your company. Although I obviously dealt mainly with Dominic I was also very impressed with the whole Gibbs Gillespie team at Gerrards Cross. Welcoming me when I visited the office, friendly and helpful. Elizabeth Fitch

Liz · 13 March 2022

★★★★★ 5/5

Google

Our viewing with Zohar this Saturday in Harrow was excellent. I really appreciate the way he attended us that day. He was proactive to answer all our queries immediately and was thorough in his knowledge about the property. His professional approach to the work speaks a lot about the agency work ethics and professionalism of the other employees.

Amit · 14 February 2024

★★★★★ 5/5

Trustpilot

Five-star for Leah!

Leah has been an efficient, trust-worthy and professional sales manager. Five-star for her work!

Yiming · 16 October 2025

★★★★★ 5/5

Google

Our viewing on two of the properties this Wednesday with Zohair was excellent. He has been very helpful to us in providing a detailed description of the properties. He is courteous, knowledgeable, and professional. He was keen to answer all the questions we had about the property. We are thankful and would recommend him to future clients.

Connie · 14 February 2024

★★★★★ 5/5

Google

We have viewed few properties with Zohair, one thing that stands out about him is he takes all question from potential buyer and come back to them with answers, which I haven't seen with many individuals. Thanks Zohair hope we will find our dream home via you / GG. :)

Vikas · 25 June 2024

★★★★★ 5/5

Google

I had a great experience working with Robbie at Gibbs. We bought our house through Robbie, years ago and ended up selling it through him too. Everything went smoothly, would recommend Gibbs as they do have have a good stock of houses in the area. Thank you Robbie.

Sara · 25 July 2024