Gibbs Gillespie Harrow reviews

★★★★★ 5/5

Trustpilot

We were really impressed with Gavin’s…

We were really impressed with Gavin’s pitch from Gibbs Gillespie. He listened carefully to our concerns and did an excellent job of gauging what was most important to us. His deep understanding of the market, along with his attentiveness to our needs and wants, really stood out. Gavin was professional and honest, ensuring that we were realistic about the current market conditions, which we appreciated.We had another estate agent visit the same day, but Gavin’s approach made us feel confident that he is the best person for the job.

Esther · 27 September 2024

★★★★★ 5/5

Google

I had the pleasure of meeting Zahab Jafry from Gibbs Gillespie during a recent property viewing, and I was thoroughly impressed. Zahab was exceptionally professional, knowledgeable, and courteous, providing us with all the details we needed about the flat. It was clear that the agency as a whole is highly professional, as they called us in the morning to confirm our appointment, ensuring everything went smoothly. I highly recommend Zahab and the entire Gibbs Gillespie team for their outstanding service.

Lukas · 23 September 2024

★★★★★ 5/5

Trustpilot

What can I say!

What can I say!! After a terrible experience with Lawrence Rand, we decided to market our property with Gibbs Gillespie. From the very start, Tommy was reassuring, warm, and realistic in setting expectations, all of which were delivered.

Dre · 7 January 2026

★★★★★ 1/5

Trustpilot

Has been landlord for over 20 years

Has been landlord for over 20 years - Recently we had to chase them for rent review 2 months prior but they did not respond , and had to chase again. Thus we lost one month of new rent and after discussing with them, they deny any incompetence on their part- Disgusting agency in Pinner

TY · 24 August 2026

★★★★★ 5/5

Google

We had a great experience with Faye while buying our house. She was really personable, quick to respond and always kept her word when arranging call backs. She was a pleasure to deal with throughout the process and made things so much easier. Thanks again Faye for all your help! ⭐⭐⭐⭐⭐

Aaron · 11 September 2026

★★★★★ 1/5

Trustpilot

Worst experience with estate agent

I attended the viewing on 23 September with my partner after travelling a considerable distance. Unfortunately, the experience was disappointing. Communication beforehand was poor, including being sent a blank email after requesting the property details. At the viewing, I also found the agent’s manner rather dismissive when I asked a genuine question about the property being “tenanted”. I respected the request to remove our shoes and made the effort to attend, despite the property not actually being available until November. I also wasn’t made aware beforehand that the current tenants would be present during the viewing. I appreciate that occupied properties can require flexibility, but clearer communication , pdf is really poor way to reintroduce the property and a more professional approach would have made a significant difference. Kind regards, Nickita Dill

NICKITA · 24 September 2026

★★★★★ 5/5

Google

I had a fantastic experience with Zahab Jafry! He is an exceptional professional who goes above and beyond in providing clear and detailed information about flats for rent. Zahab is knowledgeable, reliable, and genuinely cares about helping clients find the perfect property. If you’re looking for a real estate agent who offers excellent property management services, I highly recommend Zahab Jafry. Thank you, Zahab, for your outstanding service and support!

Jalal · 10 December 2024

★★★★★ 5/5

Google

We had the pleasure of working with Maynul for a recent property viewing, and we couldn't be more impressed. From the start, he was professional, punctual, and incredibly knowledgeable about the property and the local market. He took the time to answer all our questions in detail and made sure we felt comfortable throughout the entire process. We highly recommend Maynul to anyone looking for a smooth, stress-free real estate experience! - Agana & Madusha

Gayathri · 23 September 2024

★★★★★ 5/5

Trustpilot

Selling one's home is a major decision…

Selling one's home is a major decision of high impact and confidence in the agency is most important. Jacob, the branch manager, was generous with his time and helped myself and my wife to agree the proposed price particularly given our concerns over recent transactions in the area. His was not the highest valuation but the one that could be justified. Gibbs Gillespie has also offered a range of services that promises to make the transaction easier and faster having already demonstrated they can move quickly.

Alfred · 20 June 2024

★★★★★ 1/5

Trustpilot

NEVER PURCHASE VIA GIBBS GILLESPIE!!!

NEVER PURCHASE VIA GIBBS GILLESPIE!!!I found what I thought was the perfect flat for me in Watford as a 1st time buyer via the Rickmansworth branch in February 2024, I was dealing with the agent & Branch Manager George.The 1 bedroom flat was advertised for £1000 service charge & £0 ground rent, which I thought was awesome & the flat was a great size & in great condition, also on my 3 viewings it was always mentioned that I have an allocated parking spot which was also a win for me.I would often get emails from George asking what my solicitors are doing & why its taking long, stating that the sellers are getting worried... As a 1st time buyer I am still unsure of the process & learning myself too, the last thing I needed was the added pressure.At this point I had paid a partial amount of £600 to my solicitors, they then come back to me from doing the searches to find that the service charge & ground rent combined is actually approx £3500 & no parking included... I could not believe it! Why the false info??? Especially when the service charge was advertised online & on the paper brochure as £1000pa!!Immediately I backed out of the deal, it made total sense as to why their was so much pressure on getting the sale done quickly, because the seller didn't want to hold on this flat knowing they cannot incorporate this ridiculous £3500 charge into their current tenants monthly rent. This flat was clearly mis-sold to me! The agent claims he had no idea & that the seller was not aware either which can never be true, as any changes to service charge or ground rent would always be communicated with advanced notice.The searches even showed that last years service charge was not £1000 either, it was more than that.Lifetime Legal were useless & declined my case, I went back to the agent as he was the one that was representing the seller, he's the one that the sellers have apparently dealt with for many years as the flat is rented out via Gibbs, But no research was done by the agent into making sure the info provided was factual & correct.They have also refused to help with paying me my money back or getting the seller to reimburse me as this all happened because of their joint collaboration.I am at no fault here but now left out of pocket by £600 because of this awful agency & even worse sellers!!

Sheetal · 12 June 2024

★★★★★ 5/5

Google

Maynul was very professional and very attentive with the viewing, understands very well what local clients want and is able to provide advice and support instantly

Nikunj · 11 March 2026

★★★★★ 1/5

Trustpilot

If I could leave zero stars I would

If I could leave zero stars I would. Your agent Jeckaterina Cindeliani has no ounce of humanity. I drove 3hrs from Birmingham to view the property, she wouldn't allow me to use the guest toilet despite the property having 5 toilets. For context this property is out in the wilderness, google maps doesn't take you there and there's nothing for miles close. She wouldn't even come out to try and direct me to the house even though the network was extremely bad in that area. I needed the restroom so bad and she refused, knowing there's nowhere even close to go. Absolutely shocking and appalling treatment. The property was great and the house would've been good for my family as there's lots of land but the fact she had no people skills there's no way I'm going to pay £7,500 per month to that kind of company. If that's how they behave to a potential customer, I can imagine how bad the treatment would be once I've become their tenant.

Yommy · 19 January 2026

★★★★★ 1/5

Trustpilot

Do not buy or rent with them. It’s all about disrespect.

I almost bought an apartment from them at the Dominion Apartments in Harrow. I paid the deposit, but then I noticed that the lift shared a wall with the main bedroom, a terrible mistake by the developers.I decided to withdraw my offer and requested the return of my deposit. Since then, Alex Robinson has been avoiding us and making different excuses for not returning our money. He keeps saying the problem lies with the developers but doesn’t share their contact information or solve the issue.It gives the impression that they are working together to keep our money. It’s a situation of total disrespect.Please, AVOID THEM at all costs. They don’t deserve your money or time.Alex Robinson, Dominion Apartments, and Gibbs Gillespie.

Felipe · 5 June 2024

★★★★★ 5/5

Trustpilot

Terrific company that did a great job…

Terrific company that did a great job of letting and managing a property for me for 4 years. Richard, the Lettings Manager, was always available, nothing was too much trouble and his advice and support were much appreciated. Zoe, the Tennancy Manager at LRG was particularly good at the end of the tenancy, sorting out a tricky negotiation with the departing tenants and doing it in a professional and polite way. I'd have no hesitation recommending the business.

Customer · 29 January 2026

★★★★★ 5/5

Google

Really good service from initial contact all the way through to sale. I would definitely use Gibbs Gillespie again. Thanks so much Faye and team.

Armen · 11 March 2026

★★★★★ 5/5

Google

I would like to share my experience with Zahab Jafry, and I must say that he is an incredibly professional individual. From the moment I engaged with him, I was impressed by his level of expertise and the way he conducted himself. Not only does he possess a deep understanding of his field, but he also demonstrated a genuine passion for his work. What struck me the most about Zahab was his friendliness and approachability. Despite his busy schedule, he always made time to listen to my concerns and answer my questions patiently. His warm demeanor created a comfortable environment, allowing me to feel at ease and confident in his abilities. Additionally, Zahab's professionalism shone through in every interaction. He was prompt in responding to my inquiries, and his attention to detail was impeccable. He went above and beyond to ensure that I had a positive experience, and his dedication to customer satisfaction was evident. Overall, I cannot praise Zahab Jafry enough for his professionalism, niceness, and friendliness. He is a true asset to his profession, and I would highly recommend his services to anyone in need.

Thomaslaw21 · 14 May 2024

★★★★★ 5/5

Google

Alix Thompson of the Gibbs Gillespie property maintenance team has provided friendly and professional service to us. Her emails are always clear in explaining the issues and presenting the available options to resolve the problem. She is organised, polite and courteous in our calls with her. Well done to her, and keep up the good work.

Khilan · 11 July 2026

★★★★★ 5/5

Google

Maynul is by far the best agent we’ve dealt with, he is very thorough with his work and found us the best property

Dhaval · 19 March 2026

★★★★★ 5/5

Google

I recently had the pleasure of working with Zohair Shaik and I cannot speak highly enough of the exceptional service I received. First and foremost, Zohair demonstrated an impressive level of professionalism and expertise throughout the entire process. He took the time to understand my specific needs and preferences, providing valuable insights and guidance every step of the way. Moreover,Zohair exhibited outstanding communication skills, keeping me informed and updated at all times.He promptly answered any questions or concerns I had, and their responsiveness made the entire experience stress-free and enjoyable. In conclusion, I wholeheartedly recommend Zohair Shaik to anyone. His professionalism, expertise, and exceptional service make them a standout in the industry, and I would not hesitate to work with them again in the future.

Valentin · 14 April 2024

★★★★★ 5/5

Google

Zahab was very professional and gave us good information about the rental property and location. I highly recommend him!

Sara · 2 April 2026

★★★★★ 5/5

Trustpilot

We sold our property with GG

We sold our property with GG, Leah was the agent to provide great service along this sales. Even though the whole process took more than 6 months. There were so many things happened through out the whole process. Thanks so much Leah for all the hard work. This sales journey always reminding me that we are team. 😉thanks again! I wish you all the best!

Ming · 26 November 2024

★★★★★ 1/5

Trustpilot

0 stars

I honestly would score them 0 stars if there was an option. Worst letting agents possible. Invaded privacy twice on property inspection even after stressing multiple times we don’t want people in our house when we’re not there. Still go ahead and violate our privacy when been told not to. Please whatever you do steer clear from these estate agents as they really don’t care about being professional. You take a problem to them after telling them not to do something and they give you attitude back. Act like we’re a problem because we don’t want people we don’t know or don’t trust in our house. Simple. Not for these lot. Don’t expect any updates or any helpful from them either on finding a place and doing checks. There too relaxed to the point it’s not caring and treat you as a thorn in their side even though it’s their job. Will be taking legal action against them.

Ben · 27 November 2025

★★★★★ 5/5

Google

The team lead by Tony Brick, were attentive and personable throughout. They helped guide us through difficult decisions and always made time for us as clients. Our property was a tough sell, but that prioritised us when they realised our timescales were becoming tough. I’d recommend them for anyone requiring an estate agent in the area.

Darren · 11 June 2026

★★★★★ 5/5

Google

Dear Faye and team, As a first time buyer, I naturally had a lot of questions during the process. …

Norimaki · 11 March 2026